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Brochure

Corporate Overview

Collabera is a USD 300 million global IT services company that provides business-
centric, end-to-end Information Technology consulting, services and solutions. With
over 4000 dedicated professionals in 19 locations and 3 development facilities in North
America, Europe and India, we serve global 2000 clients in the Communications,
Media, Financial Services, Manufacturing and Retail industries. Collabera has been
listed among the top ten IT service providers globally in the Global Services 100 listing
released in March 2009.

Collabera’s vision is to enable customers in bridging the execution gap and adapting to
shifting market needs. Our consulting-led solutions and services enable customers to
align IT with business strategy while experiencing improved IT service quality, reduced
costs and faster time to market. Our client-centric philosophy and commitment to
service excellence are built on a combination of Advisory Capability, Asset Based
Services and Collaborative Engagement Models. Asset Based Services encompass
Collabera’s next generation execution frameworks built on the concept of repeatable
services delivered through a combination of IPs, frameworks, best practices, and skills
to ensure a higher level of productivity and quality for clients.

Quick Facts:
Services Incorporated: 1991
Consulting – Collabera’s consulting solutions are aimed at accelerating the value of IT US Headquarters: New Jersey, USA
to a business. We focus on helping IT become agile, by helping bridge the most typical India Headquarters: Bangalore, India
strategy-execution gaps through hands-on, cost effective, highly mature and industry Industry Focus:

specific consulting solutions. Collabera’s consulting practice has the ability and • Communications & Media
• Financial Services
experience to provide its clients with targeted solutions to address key business • Manufacturing and Retail
• Energy and Utilities
challenges and achieve specific outcomes in rapid timeframes. Our current areas of
focus are as follows: Services:
• Consulting
• Aligning IT strategy with business expectations • Application Development &
Management
• Reducing the cost of IT • Independent Testing Services
• Enterprise Software Solutions
• Outsourced Product Development
• Improving the consistency and quality of IT services • Business Intelligence &
Datawarehousing
• IT rationalization and planning for M&A activity • Mobile and Wireless
• Infrastructure Management

• Improving the time to market for new capabilities

www.collabera.com
solutionsinfo@collabera.com
US: +1-973-889-5200
UK: +44-19-23431620
Value. Accelerated. India: +91-80-2552 2059
Brochure

Work we do

Developed a master data strategy for a large US-based retailer using our
Momentum consulting framework - to facilitate improved customer information
management. This enabled targeted marketing opportunities and improved the
ability to identify cross-channel customers resulting in significant increase in
incremental sales.

Application Development & Management (ADM) - Services that span the entire
application lifecycle including consulting, custom development, implementation, re-
engineering and maintenance. Focussed primarily on cutting edge technologies and
backed by Collabera Labs, the services are built on a foundation of research and
innovation.

Independent Testing Service (SureTest) - A comprehensive portfolio of services aimed


at enhancing organization wide testing & QA initiatives. Offerings comprise functional
and performance testing services, test automation, domain-led testing and QA process
consulting.

Enterprise Software Solutions (ESS) - Backed by a strong partnership with SAP,


Collabera provides a wide breadth of SAP related services and “Powered by
NetWeaver” SAP add-on products. Offerings include OptiCare – shared service SAP
support, custom development, upgrades and SAP add-on products.

Outsourced Product Development (OPD) – Collabera offers product engineering


services spanning product design, development, testing and certification with an
extended portfolio of product sustenance, support and maintenance.

Business Intelligence & Datawarehousing (BI/DW) - Services spanning the full lifecycle
starting from strategy, implementation, support as well as point solutions for specific
industry verticals.

Work we do
Developed one of the world’s largest customized supply chain and order visibility
applications for a leading sports apparel manufacturer in Europe
www.collabera.com
solutionsinfo@collabera.com
US: +1-973-889-5200
UK: +44-19-23431620
Value. Accelerated. India: +91-80-2552 2059
Brochure

Industries
Collabera leverages domain expertise and a keen appreciation of business challenges
to work with clients in maximizing business value through targeted industry-specific
solutions. Some of our industry-focussed solutions include:

Financial Services: Dashboard for Banks, Customer Information Management, M&A


Solution for banks

Communications: Single View of Customer (SVoC), Revenue Assurance, Enterprise


Mobility, Customer Experience Management

Media: Integrated Publishing, Web Consolidation & Management

Manufacturing & Retail: Content Aggregation & Transformation, Supply Chain


Management, OptiCare –Shared Services SAP Support

Work we do
Full-fledged EDC for development and testing services for mobile handheld Consulting Solutions
computers, RFID readers, barcode and label printers for a leading inventory • IT Architecture & Technology
Services
tracking & supply chain solution provider in North America
• Information Planning & Design
• IT Planning, Design &
Implementation
• IT Governance & Organization
Collabera’s Collaborative Engagement Model is based on a customer centric Solutions
• Business Services
execution philosophy that leverages dedicated Extended Development Centers
(EDCs) • Sourcing Solutions
• Vendor Consolidation
operating in • Project-based purchasing
a global • Vendor-to-Vendor transition

matrix of • Project & Program Management


• Portfolio Management
client site,
• Program Management Office
onshore and • Project Management

offshore to
deliver
services and solutions. This model evaluates clients’ needs in six dimensions: time to
market, criticality, technology, domain, process maturity and risks and depending on
the outcome recommends to the client an execution framework which could be a stand www.collabera.com
alone or combination of client site, offsite and offshore delivery models. solutionsinfo@collabera.com
US: +1-973-889-5200
UK: +44-19-23431620
Value. Accelerated. India: +91-80-2552 2059
Brochure

This enables our customers to maximize their operational flexibility and quality of
service, while minimizing their cost structures, delivery time and business discontinuity
risk. Engagements are carried out via our Global Delivery Model from a mix of any or
all of the following service areas:

Onsite Services delivered at the client's site. Typical services include customer
interface, business analysis and implementation support.

Offsite/Onshore Services delivered remotely to North America and Europe based


clients from our EDCs located in these countries. Typical services include system
integration, design, testing and emergency bug fixes requiring quick turnaround times.

Offshore Services delivered remotely from our EDCs located in India to deliver
maximum cost advantage. Typical services include design, coding, testing, and
ongoing maintenance.

Work we do
Development of an AML / Know Your Customer solution, integrating multiple
legacy application environments for a large US financial institution Collabera Advantage

Thought leadership & domain focus in


Collabera value Financial Services, Communications,
Media, Manufacturing & Retail.
• Collabera’s philosophy is ‘client needs come first’. Our Collaborative
Engagement Model mainly focuses on meeting client-needs, delivering value Technology Leadership - Centers of
Excellence, Intellectual Properties and
and offer services with greater levels of success and predictability. Pre-Integrated Solutions

Collaborative Engagement Model


• Methodology based and experience led consulting offerings to create greater
value for clients. All of the consulting offerings are asset & framework based Proven track record of success for
global 2000 clients
and primarily addressing a specific business problem with a stated ROI.

• Investments in Innovation Labs and Centers of Excellence (CoE) to drive


technology thought leadership and creating intellectual properties (IP) –
encompassing leading industry solution frameworks and reusable components
– that allow us to achieve faster turnaround times for projects.

www.collabera.com
solutionsinfo@collabera.com
US: +1-973-889-5200
UK: +44-19-23431620
Value. Accelerated. India: +91-80-2552 2059

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