Pratibha Rathore

Contact: +91-88888-49731
Email Id: pratibha2552@gmail.com

Objective

I intend to establish myself as Software Developer with an integrated business solution provider. Contributing to the company's
growth and in turn ensuring personal growth with the organization. I believe that my technical, functional, leadership and communication
skills will enable me in facing the challenges in career ahead.

Summary of Experience

1. Having Close to Nine Years’ experience in Java, J2EE, Hibernate, Struts, JavaScript, Angular JS, Unix, Groovy and
PL/SQL Development along with performance tuning, functional and technical documentation, Technical designing,
leading modules, Job monitoring, Application monitoring etc.
2. Experience in working on OUAF/ORMB framework for Baking and Insurance domain with cloud upgradation and groovy
implementation.
3. Good knowledge of Payments, payment allocation, Interfacing of financial transactions among various systems, General
Ledger Tagging, various tender types and tender sources (lockbox, IVR, cash payment, online payments), billing,
overdue, collection management and delinquency, customer management via XAI submissions and feed files etc.
4. Good knowledge of Agile methodology, various code repositories. Building tools, code review tools and development
tools.
5. Good knowledge and practical experience of Kafka, JMS, CICD, JMX performance monitoring and tuning.
6. Good domain knowledge of Billing, Financial domain, Banking, Insurance, Software Supply Chain Automation, Order
processing, licensing, Software image mapping/delivery Services, Telecommunication's operational services.
7. Good knowledge of Data warehousing and ETL concepts.
8. Good communication and documentation skills.

Employer's details

9. UnitedHealth Group Optum (October 2018 to August 2021)

10. Oracle Financial Services Software Ltd (July 2016 to October 2018)
11. Amdocs Development Center India (December 2014 to July 2016)
12. Zensar Technologies (December 2012 to December 2014)

Projects
1. Insurance Solution and Billing:
This application was a customization on Oracle Revenue Management & Billing and is so far biggest implementation of ORMB for
Insurance domain, many of the modules implemented for BRMS for the Billing, Payments, Reconciliation and Delinquency are
adopted by product.
o Functional Knowledge:
- Knowledge of customer and membership structure.
- Knowledge of relationship among customer, account, division, contract, customer class, policy, policy plan, plan
rate etc.
- Knowledge of rates, coverages and various rate calculation methods.
- Knowledge of billable charges, SQI, product, price items, price assignment, bill segments and other billing
components.
- Knowledge of payment, payment distribution methods, financial transaction, reconciliation, payment import,
lockbox etc. receivable components.
- Knowledge of delinquencies, external referral, bankruptcy and other collections components.
- Knowledge of person and account hierarchies.

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 o Technical Knowledge:
- Knowledge of technical architecture and code flow of Oracle Utility Application Framework(OUAF) and Oracle
Revenue Management and Billing
- Knowledge of application installation, initial setup and server configuration.
- Knowledge of DB configuration.
- Knowledge of weblogic application server.
- Knowledge of various code components viz. Fields, Tables, Maintenance Objects, Business Objects and its
lifecycle, Algorithms, Algorithm Spots, Batches, Change Handlers, Service Programs, Business Services,
Scripts, UI Map, Zones, Portals etc.
- Knowledge of CI/CD pipeline and automation in ORMB.
o Technologies Used: OUAF/ORMB framework, Java, Hibernate, HQL, SQL, Groovy, XML, Weblogic, HTML,
JavaScript, Unix
o Tools Used: SOAP UI, SVN, bugzila, Eclipse, Putty, Filezila, PMD, Checkstyle, SQL Developer, Fortify, Jenkins,
Rally, SonarQube, SharePoint, TWS
o Designation: Senior Software Engineer
o Details of Responsibility:
- Understanding new requirements and designing the solution accordingly.
- Leading and monitoring modules of a team of four to five members.
- Knowledge transfer to QA.
- Coding and implementation of design
- Technical and functional documentation.
- Unit testing
- Batch Monitoring and on-call support
- Active participation in identifying and fixing production bugs
- Helping and mentoring the team in debugging and analysis from functional and technical point of view.

2. Billing and Receivable Management System (A Customization on ORMB):

This application was a customization on Oracle Revenue Management & Billing and is so far biggest implementation of ORMB for
Insurance domain, many of the modules implemented for BRMS for the Billing, Payments, Reconciliation and Delinquency are
adopted by product.
o Functional Knowledge:
- Knowledge of customer and membership structure.
- Knowledge of relationship among customer, account, division, contract, customer class, policy, policy plan, plan
rate etc.
- Knowledge of rates, coverages and various rate calculation methods.
- Knowledge of billable charges, SQI, product, price items, price assignment, bill segments and other billing
components.
- Knowledge of payment, payment distribution methods, financial transaction, reconciliation, payment import,
lockbox etc. receivable components.
- Knowledge of delinquencies, external referral, bankruptcy and other collections components.
- Knowledge of person and account hierarchies.

o Technical Knowledge:
- Knowledge of technical architecture and code flow of Oracle Utility Application Framework(OUAF) and Oracle
Revenue Management and Billing
- Knowledge of application installation, initial setup and server configuration.
- Knowledge of DB configuration.
- Knowledge of weblogic application server.
- Knowledge of various code components viz. Fields, Tables, Maintenance Objects, Business Objects and its
lifecycle, Algorithms, Algorithm Spots, Batches, Change Handlers, Service Programs, Business Services,
Scripts, UI Map, Zones, Portals etc.
- Knowledge of CI/CD pipeline and automation in ORMB.
o Technologies Used: OUAF/ORMB framework, Java, Hibernate, HQL, SQL, Groovy, XML, Weblogic, HTML,
JavaScript, Unix
o Tools Used: SOAP UI, SVN, bugzila, Eclipse, Putty, Filezila, PMD, Checkstyle, SQL Developer, Fortify, Jenkins,
Rally, SonarQube, SharePoint, TWS
o Designation: Senior Software Engineer
o Details of Responsibility:
- Understanding new requirements and designing the solution accordingly.
- Leading and monitoring modules of a team of four to five members.
- Knowledge transfer to QA.
- Coding and implementation of design
- Technical and functional documentation.
- Unit testing
- Batch Monitoring and on-call support
- Active participation in identifying and fixing production bugs
- Helping and mentoring the team in debugging and analysis from functional and technical point of view.

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3. Oracle Revenue Management and Billing Customization for Barclays (Groovy):
Oracle Revenue Management and Billing delivers functionality across the revenue management lifecycle, from deal
pricing and pricing execution to billing, accounts receivable, and collections. It enables banks to deliver better price
execution, improve operations, and meet revenue goals.
 Centralized pricing and billing platform across multiple lines of business and products
 Functionality from customer setup through pricing, billing, invoicing, and payments to configurable delinquency
 Contextual business intelligence to support real-time, systematic and operational decisions
 Built-in configurable workflow-management capabilities
 A complete, sub-ledger capability to generate automated detailed journal entries
 Ease of integration with other source systems for inbound and outbound data

o Functional Knowledge:
- Knowledge of Banking domain and their customer structure.’
- Knowledge of pricing model and price items.
- Knowledge of Transaction Feed Manager.
- Knowledge of Rates and Rate Schedule.
- Knowledge of Payments, billing, Financial Transaction and General Ledger.
- Knowledge of Rule Engine.
- Knowledge of invoice/statement construct.
o Technical Knowledge:
- Knowledge of technical architecture and code flow of Oracle Utility Application Framework(OUAF) and Oracle
Revenue Management
- Knowledge of application installation, initial setup and server configuration.
- Knowledge of DB configuration.
- Knowledge of weblogic application server.
- Knowledge of various code components viz. Fields, Tables, Maintenance Objects, Business Objects and its
lifecycle, Algorithms, Algorithm Spots, Batches, Change Handlers, Service Programs, Business Services,
Scripts, UI Map, Zones, Portals etc.
o Technologies Used: OUAF/ORMB framework, Java, Hibernate, HQL, SQL, Groovy, XML, Weblogic, HTML,
JavaScript, Unix
o Tools Used: SOAP UI, SVN, bugzila, Eclipse, Putty, Filezila, PMD, Checkstyle, SQL Developer, Fortify
o Designation: Developer, module lead, technical designer
o Details of Responsibility:
- Java/4GL to groovy conversion.
- Performance enhancement of the existing modules in production.
- Understanding customer requirements and designing the solution accordingly.
- Test case review and Knowledge transfer to QA.
- Coding and implementation of design
- Technical and functional documentation.
- Unit testing

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4. Oracle Revenue Management and Billing Customization for UHG:
Oracle Revenue Management and Billing delivers functionality across the revenue management lifecycle, from deal pricing and
pricing execution to billing, accounts receivable, and collections. It enables banks to deliver better price execution, improve
operations, and meet revenue goals.
 Centralized pricing and billing platform across multiple lines of business and products
 Functionality from customer setup through pricing, billing, invoicing, and payments to configurable delinquency
 Contextual business intelligence to support real-time, systematic and operational decisions
 Built-in configurable workflow-management capabilities
 A complete, sub-ledger capability to generate automated detailed journal entries
 Ease of integration with other source systems for inbound and outbound data

o Functional Knowledge:
- Knowledge of customer and membership structure.
- Knowledge of relationship among customer, account, division, contract, customer class, policy, policy plan, plan
rate etc.
- Knowledge of rates, coverages and various rate calculation methods.
- Knowledge of billable charges, SQI, product, price items, price assignment, bill segments and other billing
components.
- Knowledge of payment, payment distribution methods, financial transaction, reconciliation, payment import,
lockbox etc. receivable components.
- Knowledge of delinquencies, external referral, bankruptcy and other collections components.
- Knowledge of person and account hierarchies.
o Technical Knowledge:
- Knowledge of technical architecture and code flow of Oracle Utility Application Framework(OUAF) and Oracle
Revenue Management
- Knowledge of application installation, initial setup and server configuration.
- Knowledge of DB configuration.
- Knowledge of weblogic application server.
- Knowledge of various code components viz. Fields, Tables, Maintenance Objects, Business Objects and its
lifecycle, Algorithms, Algorithm Spots, Batches, Change Handlers, Service Programs, Business Services,
Scripts, UI Map, Zones, Portals etc.
o Technologies Used: OUAF/ORMB framework, Java, Hibernate, HQL, SQL, Groovy, XML, Weblogic, HTML,
JavaScript, Unix
o Tools Used: SOAP UI, SVN, bugzila, Eclipse, Putty, Filezila, PMD, Checkstyle, SQL Developer, Fortify
o Designation: Developer, module lead, technical designer
o Details of Responsibility:
- Understanding customer requirements and designing the solution accordingly.
- Leading and monitoring modules of a team of four to five members.
- Knowledge transfer to QA.
- Coding and implementation of design
- Technical and functional documentation.
- Unit testing
-

5. Amdocs Network Rollout Solution:

Amdocs Network Rollout Solution, a complete end-end project orchestration system for network builds and change projects. It
automates planning and project management to reduce costs, and speeds up planning, building and modernizing of fixed and
mobile networks

o Technologies Used: JAVA (J2SE+J2EE) with Struts, Hibernate, Pl/sql, Unix Scripting, CSS, JavaScript, Angular
JS, JQuery, XML, Apache Solr, Maven
o Tools Used: SOAP UI, perforce, Eclipse, Putty, Filezila, Jenkins, VMWare EaaS, Toad, SQL Developer.
o Designation: Java Developer
o Details of Responsibility:
- Java, JavaScript, pl/sql Development along with Struts, hibernate and other client side and integration
technology mentioned.
- Installation and configuration of Unix servers.
- Technical and functional documentation.

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 -

6. Order Delivery Orchestration:

Amdocs Order Delivery Orchestrator enables dynamic catalog based orchestration of complex orders across multiple lines of
business. It supports orchestration across multiple vendors' fulfillment stacks, providing end-to-end visibility and project management
capabilities. The strong orchestration and visibility capabilities provide real- time insights and conflict resolution throughout the order
execution, dynamically adjusting the order, improving order delivery time, SLAs and customers satisfaction.

o Technologies Used: JAVA (J2SE+J2EE) with Struts, Hibernate, Pl/sql, Unix Scripting, CSS, JavaScript, Angular
JS, JQuery, XML, Apache Solr
o Tools Used: SOAP UI, perforce, Maven, Filezila, Jenkins, VMWare EaaS
o Designation: Java Developer
o Details of Responsibility:
- Java, JavaScript, pl/sql Development along with Struts, hibernate and other client side and integration
technology mentioned.
- Installation and confguration of Unix servers.
- Technical and functional documentation.

7. Connected IT Services for CISCO:

This is a manufacturing domain software supply chain project having five priority-1 (eDelivery, Jigsaw, eLibrary, SWIFT, OSCAR)
and one priority-3 (IPSMART) applications in it. Dedicated to Electronic Software Delivery, Licensing, Software Image mapping,
Operating system mapping, and License documentation and activation keys generation follow standard Oracle R12 Supply chain
automation.
o Technologies Used: JAVA (J2SE+J2EE) with Struts, Hibernate, JSP, Servlets, Pl/sql, Unix Scripting, CSS,
JavaScript, JQuery, XML
o Tools Used: SOAP UI, Informatica, Dollar Universe, Splunk, SAP Business Infoview, DB Doppler, HP quality
center, Remedy, Toad, GIT, SVN, CVS
o Designation: Java Developer
o Details of Responsibility:
- Worked for five priority-one and one priority-three applications
- Java, Pl/Sql and Unix Scripting development.
- UNIX Server Jobs monitoring and configurations.
- Informatica workflows monitoring and configurations for data warehousing.
- Application Server monitoring.
- Pl/Sql Performance tuning.
- Technical and functional documentation.

Technical Skills

13. Technologies: JAVA (J2SE+J2EE), Pl/sql, Unix Scripting, Groovy, Apache Solr, C, C++
14. Frameworks: Struts, Hibernate, OUAF
15. Web Technologies: HTML, XML, XSD, DTD, JSP, Servlets, CSS, JavaScript, JQuery
16. Tools: Eclipse, Informatica, Dollar Universe, Splunk, SAP Business Infoview, DB Doppler, SVN, CVS, GIT, SOAP,
Perforce, Filezila, Toad, Jenkins, PMD, checkstyle, fortify, CA Agile Central (Rally), Flowdock
,
Certifications

 Oracle Certified J2EE Web Component Developer (Year: 2012) with 84%
 Oracle Certified Professional, Java SE 6 Programmer(Year: 2011) with 95%

Educational Qualification

Year of Percentage
Degree / School Certificate University / Board
Passing Obtained
Bachelor of Engineering (Honors) with Computer Rajiv Gandhi Technical University Bhopal,
2012 76.28%
Science Engineering Madhya Pradesh
Higher Secondary School Certificate Examination Madhya Pradesh Board, Bhopal 2008 88%
High School Certificate Examination Madhya Pradesh Board, Bhopal 2006 83%

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Achievements

17. Received Spot Award and Star Award for the implementation, debugging and innovative solutions.
18. Received Star award for successfully providing training of all ORMB technical components.
19. Active volunteer and CSR community leader in Amdocs CSR Blossom.
20. Got Star Performer award in Amdocs for fulfilling my commitment on time and creating out-of-the-box solution.
21. Topped the fresher's management and technical training in Zensar.
22. Got Best Achiever 2012 award by CS Department MITS.
23. Got First Prize in College Level Quiz Competition, College Level Creative Writing Competition, Inter College Debate
Competition and, District Level and School Level Extempore Competition, Inter School Drawing and Quiz Competition,
School Level Essay and Poetry Writing Competition

Extra-Curricular Activities

24. Undergone Industrial training in advance Java from HCL Infosystems Noida.
25. Worked as an Editorial Head in College's newsletter "The Youth Times".
26. Worked as a cultural secretary and joint secretary in school.
27. Worked as a C, C++ and Java teacher at National Information Technology Center, Ujjain.
28. Taught office automation and FoxPro at National Information Technology Center, Ujjain.
29. Presented paper on Chandrayaan: India's First mission to the moon, Video Graphic Accelerator, CAPTCHAs, Neural
Networks and Logical Programming and Prolog.
30. Presented a documentary on "26/11: A Tribute to Our Heroes".
31. Participated in 3 days State Level Wild Life Camp organized by Bio Diversity Board of Madhya Pradesh.
32. Attended 7 days Drinking Water Surveying and Purification Training.

Hobbies

Coding, Teaching, Traveling (Specially love off-roading and solo travels), Writing, Cooking

Personal Details

33. Name: Pratibha Rathore

34. Date of Birth: February 25, 1992
35. Father's Name: Mr. Jagdish Rathore
36. Nationality: Indian

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