Professional Documents
Culture Documents
Program & Year : Bachelor of Science in Tourism Management (BSTM), 3rd year Units: 3 Lecture: _____ Lab.:_____
Subject Description: MULTICULTURAL DIVERSITY IN WORKPLACE FOR THE TOURISM PROFESSIONAL Subject Code: THC 119
Examination Period: Midterm Examination Date of Exam: April 7-10, 2021
Task Description:
The students will look for at least 1 industry practitioner that could share his/her experience in the industry via video recording on how important it is to learn
multicultural diversity in the workplace in the tourism industry.
The following should be answered:
1. What are the highlights in working in a multicultural diverse environment?
2. Can you name a specific incident and share how it was resolved?
3. What do you think are the advantages and disadvantages of working in a multicultural diverse environment?
EXCELLENT GOOD FAIR POOR
Relevance Relevant questions are asked. relevant and connected. Some of the questions are the place, does not seem
30 % Manager stays on topic and Manager stays mostly on topic. relevant and connected. relevant to interviewer or
does not wander from question. identifies at least two skills Manager stays mostly on topic interviewee. OR the interview
Recognizes key words in from resume or introduction. but may stray occasionally. is not conducted.
resume and candidates
answers regarding interviewee
skills by mentioning them in
introduction.
Quality Questions The interviewer asks at 5 or The interviewer asks 2-3 The interviewer asks 1-2 The interviewer asks questions
30 % more insightful, in-depth mostly insightful, in-depth insightful, in-depth questions. that are answered in one word.
questions that may not be questions that may not be There is little sequence to the There is no sequence to the
answered in one word. There is answered in one word. There questions. questions.
a sequence to the questions. is some sequence to the
questions.
Follow-up/preparation Interviewer communicates well It is obvious, most of the time, It is not quite obvious the It is obvious the interviewer
30 % and knows what s/he is going that interviewer practiced. S/he interviewer practiced. S/he has not practiced. S/he did not
1
Effectivity Date: January 2020 Rev. 0 Page: of 2
Republic of the Philippines
CAMARINES SUR POLYTECHNIC COLLEGES
Nabua, Camarines Sur
CSPC-F-COL-16B
SHARMINE O. NUÑEZ, LPT MARIA LUISA O. SOTERO, MBM NOREL PETER M. ILLO, PhD
Program Chair Dean, CBM
2
Effectivity Date: January 2020 Rev. 0 Page: of 2