EMOTIONAL INTELLIGENCE
How Senior Management will develop the teams emotional intelligence.
OVERVIEW
Changes are conceivable in the workplace; during the
COVID Pandemic, all workers in the organization were
forced to work from home, although employees and staff
are facing some emotional difficulties. Senior Management
has set a target to improve the team's emotional
intelligence as part of a new skill program. This will help
the team deal with the "new normal," their own mental
health, and build a more positive team dynamic.
To achieve our goal of reaching development of the teams
in the company, We decided to apply two different work
tasks using emotional intelligence which are
communicating with a diverse workforce and utilizing
feedback. Including the supporting information's.
This method and other information will not only aid in the
development of emotional intelligence in our own team,
but it will also enable us to recognize, reason with,
comprehend, and regulate our own and others' emotions.
Our team's ability to manage emotions allows them to lead
and assist others, and it may also help to be happier and
motivated.
METHOD
Applying two different work task in the workplace using emotional intelligence:
COMMUNICATING WITH A DIVERSE
WORKFORCE
Some members of these groups feel as if they don't belong or as if
their voices aren't being heard. Employees from all backgrounds
must feel valued members of the team, with their opinions
actively sought and considered. The team must be adaptable in
ability to adjust to various conditions or tasks and interact with
others appropriately, including the team's demands. It is
important to be flexible and adaptable while dealing with people
since it allows us to adjust to changes, aims, and principles, as well
as accept new thoughts and ideas.
"Throughout the COVID Pandemic, Senior
Management has been extremely satisfied
with the team's continuing dedication."
We've observed how the pandemic has
impacted our workers' emotional well-being.
So, as part of our new skill program, we
chose to improve the team's emotional
intelligence. Such as the team's emotional
management skills helps them to lead and
support others, but also be happier and
more motivated."
Elaina Joy V. Ywan Team manager, Senior
Management
UTILIZING FEEDBACK
To effectively use feedback, we must first understand the people:
their strengths and weaknesses, motivations and goals, and
communication style. By realizing that what works for one person
may not work for another, emotional intelligence helps us to adapt
our strategy to the individual. The team must have a feedback
session, which must be led by the leader. As a leader, you must seek
feedback from a team of individuals about their Emotional
Intelligence and behavior, but you must be aware that some
employees may be hesitant to share their true feelings and ideas. To
deal with this, the leader should be open minded and devise a plan
of asking about something little at first, so that there are no
ramifications for expressing their actual view and people get more
comfortable providing feedback.
 It is essential to consider the
emotions of others while making
decisions since this will serve as a
standard for every decision we
make. If a team encourages or
values emotion from others and
themselves, they may make others
feel like they are a part of their
creative concept, create a good
environment, and establish trust
around them.
Consultation with individual
stakeholders assists us in
identifying and tracking the
following: needs, expectations,
standards, and perception.
Stakeholders are important
since without them, we would
not be able to develop our
organization.

A variety of decision-making approaches are frequently used The guarantees provided by stakeholders that you would
to consider the feelings of others. Collaborative decision benefit the organization in the long run will decide the firm's
making might be an emotional principle and strategy. This success. Furthermore, creating relationships with
technique empowers employees who are part of a collaborative stakeholders strengthens an organization's ability to fulfill
decision-making process. They provide them the opportunity corporate social responsibility.
to share their thoughts, impressions, and opinions.

DEVELOPING IN HELPING OTHERS IN UNDERSTANDING THE IMPACT OF

ONE'S OWN BEHAVIOR AND EMOTIONS ON OTHERS.

Others' behavior and emotions, whether positive or negative. These still had an influence on other
colleagues at work since emotion passed from person to person. We must create a positive
environment and a can-do attitude to foster enthusiasm in the workplace that can help with
potential promotions. Employers promote employees who not only produce, but also motivate
others in the workplace.

How we implement this?

As leaders, We must encourage employees to begin noting how other people's behavior and emotions
influence them; maintaining a journal for a short amount of time can provide views into how workplace
behavior affects individuals. This is to identify the negative environment cause and strive to build a
positive team environment. Furthermore, employees must learn to control their own emotions
appropriately in order to manage for their own emotional well-being and avoid transmitting unpleasant
feelings to others.

As a result, a positive environment may be stimulating, motivating, and inspirational, and it is likely to help employees perform
efficiently as individuals or groups. This will assist the company since it will improve the employee performance to fulfill the
organization's goals.

CONCLUSION

To conclude, developing emotional intelligence in team members is critical since it benefits the team's mental health and
creates a more positive team environment. As a result, members of the team assist one another in understanding the
impact of personal conduct and emotion on them. And it is important to freely communicate one's opinion and emotions, as
well as seek feedback from our team, in order to address areas where we need to develop as individuals and as employees.
Generally, it will result in a positive increase in workplace communication, management, problem-solving, and
interpersonal relationships.