Professional Documents
Culture Documents
Argument Mapping
Argument Mapping
Social Media
CLAIM
Social media is beneficial for marketing
Contention 1 Objection 1
Methods market have changed as a result of the rise Social media endanger the brand reputation because
of social media. it has fake news.
Evidence 1
This enables firms to interact more effectively with
their customers and strengthen their bonds with them
by knowing what their like and by using social media
algorithm.
ISSUE
Social Media
CLAIM
Social media is beneficial for marketing
Contention 2 Objection 2
Almost everyone uses social media, and even It’s easier to criticize and use harsh words
businesses of all sizes have begun to use it to on social media about the brands than in
advertise and promote themselves. person.
Evidence 2
IBM owns over 100 blogs, a dozen virtual
islands, several official Twitter accounts, and a
well-known forum called DeveloperWorks.
ISSUE
Social Media
CLAIM
Social media is beneficial for marketing
Contention 3
Objection 3
Blog software has a number of social
Brand social media account need
features, such as comments, blog rolls,
constant updating with relevant and
trackbacks, and subscriptions, making it
engaging information.
ideal for marketing.
Refutation 3
By constantly updating the account,
increasing the chances of getting a top
ranking on Google searches
ISSUE
Social Media
CLAIM
Social media is beneficial for marketing
Objection 4
Contention 4
Employees' time is taken up by social media
Social media may help businesses improve activity, which results in costs because it
their services and therefore increase consumer constantly have to be engaged with
happiness. customers
Refutation 4.