Competency Name: Taking Ownership

Broad Definition: Demonstrates and communicates a high level of commitment and accountability to achieve Business Results, Stakeholder Satisfaction and People Development.

Criteria L1 L2 L3
I Criteria for defining
proficiency vis-à-vis NA
NA NA
knowledge & skills

1.Precondition
[ Expressed as a
prerequisite - in terms of
NA
NA NA
academic qualification
AND / OR industry
experience (whichever is
2. Knowledge •
Assumes empowerment to take decisions in •
Provides clarity and motivates the team towards •
Clearly enunciates the strategic direction and
[Expressed as Area of matters related to one’s sphere of work common goals and objectives communicates the business KPI's with a sense of
knowledge and not skill, •
Accepts responsibility for decisions and •
Actively engages with stakeholders to remove ownership
includes knowledge of
consequences impediments in achieving results •
Instills trust and confidence among the followers about
process, methodologies,
concepts and tools.]
•
Has clear understanding of goals, expected •
Enhances the team’s capabilities to perform and meet the strategic direction and motivates superior
behaviors and customer expectations performance
desired standards of performance, to meet •
Assumes the responsibility for team performance, •
Accepts responsibility for business results and outcome
individual and team goals results, and outcomes of strategic decisions
•
Establishes and follows clear and transparent •
Objectively reports, analyzes, and seeks feedback on •
Relentlessly focuses on delivering value
communication with stakeholders in the course performance metrics •
Demonstrates candor to take strategic business
of work •
Makes necessary course corrections for improvement decisions in critical situations and owns outcomes
•
Proactively volunteers to help out with additional and delivering enhanced value
areas of work, to meet the team’s goals •
Is proactive and responsive to emergent situations by
•
Follows through on commitments made to going beyond expected role definition
stakeholders
•
Confronts conflict situations in an honest and
direct manner

3. Experience
[Expressed as duration in
months / years wrt NA
exposure, including NA NA
breadth & the depth of
assignments; also
beyond project
3.1 Type of relevant
experience [Type of
assignments/ areas
/outcomes the NA
professional has NA NA
worked on; total time to
be spent on each
function]
3.2 Beyond project
development
experience [Includes
[1) Solutioning of NA
proposals NA NA
2) Reviews done
3) No. of contributions
made to trainings/training
material]
4. Asset Creation
[Expressed as any
reusable and deployable NA
assets created in the NA NA
knowledge management
system of the
organization]
4.1 Process
frameworks defined
[Articulated as the NA
process improvement NA NA
designed OR a new
process framework
designed]
4.2 Tool creation
[Expressed as a system
or function tool designed NA
NA NA
OR created towards
improving business
delivery / learning]
4.3 Reusable &
deployable assets
created
[Expressed as reusable NA
NA NA
and deployable assets
created (like those in
Mighty & Knowmax]

OR NA
NA NA
No. of training material
created
[Expressed as the
number of relevant NA
NA NA
training material created
towards development of
a particular body of
knowledge or skill]
5. Industry contribution
[Expressed as the
contributions made to the
NA
industry.This criteria
should be measured by
mechanisms for eg: TCS
GEMS]
5.1 Recognized by
Peers
[Expressed as the
recognition given by the NA
peer community and NA NA
should be measured by
appropriate mechanism
such as TCS GEMS]
AND/OR NA
Recognized by a Parent
Body
[Expressed as the NA
contribution recognized NA NA
by a renowned and
recognized parent body]

AND/OR
NA
Invited as Speakers
[Expressed as
recognition from an NA
external body when it NA NA
extends an invitation to
the speaker to address a
recognized forum]
II Assessment /
Evaluation
Methodology vis-à-vis NA
Proficiency Level

1. Certification
[Expressed as
achievement of external
programs - certifying a As defined in Learning Objects under
As defined in Learning Objects under Assessment As defined in Learning Objects under Assessment
part of the proficiency Assessment Process for the competency on
Process for the competency on iEvolve. Process for the competency on iEvolve.
level, Achievement of iEvolve.
internal programs -
internal trainings
attended]
2. Evaluation Test
[Expressed as a
certification the individual
has to achieve towards
the said proficiency level. Should complete the following in iEvolve: - Should complete the following in iEvolve: - Learning Should complete the following in iEvolve: - Learning
(for eg.,Type of tests for Learning Object Completion Object Completion Object Completion
each proficiency should
be defined-like for E0
level it will be only self
assessment, for E1 it
should be panel review
Version History
Project Details: Leadership, Business skills and Culture
Unit: Leadership, Business skills and Culture
Parent Project-Leadership, Business skills and Culture
Project Owner/GL- Name & employee No : Elizabeth Mathew (40801), Global Head, Leadership, Business Skills and Culture
Amendment History:

Version Defined By Approved By - Role & Group Facilitated By Date

1 BPS – Role & Competency Management Group Debashis Kanungo (322042) - -

Elizabeth Mathew (40801), Global Head LBC, Talent Kumaresan. S (243823
2 Vakula Kumar (128694),Program Owner
Development iEvolve Data Management
04-Jun-20