HIGHLAND LAKES

CONDOMINIUM ASSOCIATION

February 2022
February 2022

Board Meeting
Monday, February 21, 2022
At 7:00 p.m.

FIND US ON OUR ONLY OFFICIAL

FACEBOOK PAGE!
www.facebook.com/hlca.mi

Trash Placement & Pick Up Policy

Page 2

Knox Box Introduction

Pages 13-14

Knox Box Application Form

Page 15

Knox Box Loan Form

Page 16

Vial Of Life Form

Page 17

Proof Of Insurance
Page 18

Welcome Team
Page 19

What’s Cooking?
Page 20

Responsibility List
Page 21

Women’s Club
Page 22

Check out the Herald in color

on our website!

20301 Silver Spring Drive Northville, MI 48167

Phone: (248) 349-4006 Fax: (248) 349-8821
Website: www.HLCA.us Facebook: www.facebook.com/hlca.mi
 Trash Placement & Pick Up Policy
Resident use only: Please use plastic trash bags for trash and garbage!
All compost/yard waste MUST be in paper bags!
Hazardous Waste Items Leave The Following Items
That Will Not Be Picked Up: Outside The Rubbish Bin:
TY
Y DU Old Appliances
HEAV H
Antifreeze Toxic USE TIC TRAS
Waste PLAS S ONLY
BAG
Properly bagged and tied Old Furniture
Gasoline Oil
trash/garbage is the only object

2
placed INSIDE of the rubbish bin.
Paint Dry Cell Yard Waste/Apr.- Nov. Note: Federal law requires a certified technician to remove Freon
from air conditioners, dehumidifiers, and refrigerators BEFORE
Thinner Batteries NOTE: Bag all DISPOSAL. All air conditioners, dehumidifiers, and refrigerators
MUST be tagged with certificate of removal. NO EXCEPTIONS
leaves, grass *No consumer electronic equipment (e-waste)
Led-Acid and weeds. Branches: Cut to 3' ft.
Batteries
lengths and tie in Construction Debris
bundles. Cut lumber to 4 feet lengths.
Also-any other material with labels that read All nails MUST be removed.
Carpet: Cut and
warning, danger, poison, caution or hazardous tie into 4 ft. long
rolls.
Latex paint can be dried and
Contractors are prohibited from disposing
disposed in garbage bag. Paper Bags Only
construction debris at Highland Lakes.
Thank you for keeping your community clean!
For hazardous waste correct disposal procedures & locations please call 734-326-3936
 Highland Lakes
Management Section
Highland Lakes Board of Directors

Michelle Todorov, President

Margaret (Peggy) Zonca, Vice President
Sandy Nolan, Secretary
Guy Balok, Treasurer
Michael Baynes, Director
Denise Hein, Director
Randy Blaylock, Director

This section of the Herald contains minutes of the Board of Directors’ meetings
and management information. This section is the official medium of communica-
tions of the Association as prescribed by Board Resolution R-6, March 22, 1976.
We recommend that you not only read but save this section of the Herald for future
reference. Resolutions and Regulations approved by the Board become part of
your Association By-Laws.

3
 HIGHLAND LAKES CONDOMINIUM ASSOCIATION DIRECTORY
20301 Silver Spring Drive, Northville, MI 48167
Phone: 248-349-4006 E-mail: clubhouse@hlca.us
Fax: 248-349-8821 Web: www.HLCA.us
BOARD OF DIRECTORS
Michelle Todorov, President.......... 248-380-1611 Denise Hein, Director.................. 734-395-5422
Margaret Zonca, Vice President.... 248-444-1103 Michael Baynes, Director..............248-826-9435
Guy Balok, Treasurer.................... 734-667-3507 Randy Blaylock, Director..............734-673-8733
Sandy Nolan, Secretary............... 248-349-3587

PERSONNEL
Joe Poma........................................Property Manager Terry Duke............................................Receptionist
Emily Lutzenkirchen.....Publications & Records Assistant Linda Nugent........................................Receptionist
Beth Adams..............................................Bookkeeper Eric Rydman.........................................Receptionist
Amy Croan............................................Receptionist
COMMITTEE INFORMATION
COMMITTEE CHAIRPERSON PHONE BOARD LIAISON
Clubhouse Barb Balok 734-667-3507 Sandy Nolan & Peggy Zonca

Court Liaison Joel Lutz 248-349-6782 Michael Baynes, & Guy Balok

Engineering Aric Tosqui ----- Guy Balok & Randy Blaylock

Community Social Brad Todorov 248-380-1611 Guy Balok, Peggy Zonca & Michelle Todorov

Finance Kathy Baldwin & ----- Guy Balok & Denise Hein
Barb Balok

Grounds Joel Lutz 248-349-6782 Sandy Nolan & Denise Hein

Herald ----- ----- -----

Ecology Cathy Watkins 248-765-2327 Michael Baynes & Michelle Todorov

Pool Elena Howell & ----- Peggy Zonca, & Sandy Nolan
Laurie Castillo


RV Hugh Battley 248-349-4841 Michelle Todorov

Tennis Carol Shields 248-756-7066 Michelle Todorov

ADDITIONAL INFORMATION
After Hours Emergency/Security.....................................................................................................248-349-4006
Northville Township Police-Non-Emergency .................................................................................248-349-9400
Northville Township Fire Department ..........................................................................................248-348-5807
Northville Township Police and Fire Emergency ........................................................................................... 911
After Hours Maintenance Emergency ..........................................................................................248-349-4006
Assessment/Billing Inquiries .....................................................................................................248-349-4006
Consumers Power Company .......................................................................................................800-477-5050
DTE-Electric Company ...............................................................................................................800-477-4747
Hazardous Waste Information .....................................................................................................734-326-3936
HLCA WOW! Account Rep (Bob Sivori) ........................................................................................248-808-9872
WOW! Sales & Support ............................................................................................................1-866-496-9669
AT&T Sales & Support (Phone or U-Verse) ..................................................................................800-288-3466
HLCA Comcast Account Rep (Will Halatsis, Territory Manager).....................................................248-860-6785
Website .......................................................................................................................................www.HLCA.us
Association Facebook Page ..............................................................................................facebook.com/hlca.mi

4
Highland Lakes
Herald

The Highland Lakes Herald is the official news medium of

the Highland Lakes Condominium Association, serving all
residents, groups and organizations.
Herald Committee
(looking for volunteers) The Association and its Board of Directors control and are
responsible for the contents of the Herald.

Herald Staff The staff of the Highland Lakes Herald serves on a voluntary
Ray Parzych basis. Editorials reflect the opinions of the staff and are not
Betty Parzych construed as representative of the general membership of
Joel Lutz the Association.
Ilio Alessandri
Luther Evans The Herald welcomes comments, suggestions and articles
Beverly Dudley from its readers. All material submitted for publication
in the Herald must be true, factual, and newsworthy. The
editor reserves the right to withhold items from publication
pending verification of facts. In some cases where items
are of a critical or controversial nature, the editor reserves
the right to solicit comments from those with opposing
viewpoints.

Materials submitted for publication are to be given to the

receptionist in Highland House. All materials submitted
must be signed, but signatures will be withheld upon request.
Communications to the Herald should be in writing. No
material will be accepted for publication in the upcoming
issue after the 20th of the month.

5
 SUPPORT OUR ADVERTISERS
HEATING & COOLING PLUMBING
Harriman Heating Inc...............................25
Evans Plumbing........................................25

HOME REPAIR & HANDYMAN SERVICES REAL ESTATE

Roger the Handyman....................................24
The Dimora Team.....................................22

INSURANCE
The Marker Team......................................23
Merrick Maris Insurance..........................27
Real Estate One..........................................24

WINDOWS / WINDOWS REPAIR

R & H Glazing...........................................24

https://www.facebook.com/hlca.mi

6
 HIGHLAND LAKES CONDOMINIUM ASSOCIATION
BOARD OF DIRECTORS MEETING MINUTES - January 17, 2022
The monthly meeting of the Board of Directors of Highland Lakes Condominium Association was held on the
third Monday of the month, in accordance with the By-Laws of the Association. President Michelle Todorov
called the January 17, 2022 regular meeting of the Board of Directors to order at 7:00 p.m.
Attendance
The following Directors were present: Guy Balok, Peggy Zonca, Denise Hein, Michael Baynes, Sandy Nolan and
Michelle Todorov. Randy Blaylock was excused. Also present was Joe Poma, Property Manager. Approximately 7
Co-owners attended.
Approval of Minutes: yard dumpster pulls and gutter cleaning. In
Board Action: Motion by Sandy Nolan, support by Guy December, it was unfavorable $2,162 due to 30-
Balok, to approve and file the minutes of the November yard dumpster pulls and an extra bulk pick-up.
15, 2021, Executive session of the Board of Directors.
All in favor. Motion passed. Taxes, insurance, and reserve were favorable $12,298
Finance Report: in November and $2,798 in December. There were
no insurance losses, and health care benefits are
Joe Poma reported. good. Payroll taxes were favorable in November but
unfavorable in December due to the three payrolls. In
Two financial reports were reviewed due to the
lack of a December meeting. The Association has November, sewer video camera inspections took place,
a year-to-date surplus of $103,046 as of December. the Association purchased vacuum breakers for the
exterior host spigots, and the front doors were painted
In November, income was $2,608, primarily owing for buildings that had finished siding. In December, the
to the AT&T income and legal charge recovery. siding consultant started, the base amounts paid out for
In December, income was unfavorable  at $215. Mann Ct. in the siding project, and lights for the front
porches.
In November, the administration category was
$1,621 in favor, owing to administrative payroll and Board Action: Motion by Guy Balok, support by
no office supply purchases. Due to three payrolls, Peggy Zonca, to approve and file the financial report of
this category was unfavorable  $5,289 in December. January 17, 2022. All in favor. Motion passed.
Warmer weather helped with the gas bill, and there was Treasurer Report:
no water bill, so utility expense was positive at $18,072 in Guy Balok reported.
November. In December, utilities were favorable, totaling
$20,949, owing to a lower-than-expected water and sewer bill. In November, total expenses were $210,847, and
in December, total expenses were $366,816, with a
In November, the clubhouse and pool were favorable $1,120, delinquency percentage of 1.1%.
while in December, they were negative $529. The Association
received a water bill double of what was acquired last year. Joe is Engineering Committee Report: page 11
looking into it. Discussion: Some modifications require Board
approval before installation. If a co-owner installs
Grounds expense was $16,540 favorable in November, one without permission, they will receive a violation
mainly due to the budget for tree and shrub letter from the Association. Then the co-owner must
maintenance not being used. Road salt was purchased complete an Engineering Request form for approval.
Maintenance will then inspect the modification.
but didn’t affect the budget. Sidewalk salt has also The Association will mail out a violation letter if a
been bought and will show in the January budget. modification is incorrect. The co-owner has time to fix
the issue, but if not done, it goes to the law office for
In December, Grounds was unfavorable $24,617 mainly due further action.
to the tree and shrub removal not being budgeted for this
month, buckthorn bills paid, and three payrolls. Board Action: Motion by Peggy Zonca, support by
Denise Hein, to approve the Engineering Committee
In November, maintenance repair and supplies report of January 12, 2022, and to approve modifications
were unfavorable $8,065, mainly due to 30- 1-8 & 10, and to table modification 9 pending
7
resubmission. All in favor. Motion Passed. Management Report: pages 9-10
Joe Poma Reported.
Finance Committee Report: page 12
Discussion: The Silver Spring dock behind the Discussion: Trash remains an issue at Highland
Clubhouse is approximately 15 years old and needs Lakes. Co-owners have noticed that trash bags are
repair. Joe estimated the project price at budget time to being placed on top of them when the trash bins are
be around $25,000. The dock was inspected by Seaside full. Unfortunately, the trash company will not pick
Seawalls, who discovered the underlying structure is up any trash outside the containers. The Ad Hoc
rotting, so it needs to be rebuilt from the lake bed up. Trash Committee is developing a plan in the hopes of
The actual cost is around $38,000, putting the project resolving all of the current trash issues. Please compact
$13,000 over budget.  your garbage if possible, and break down cardboard
boxes.
Board Action: Motion by Sandy Nolan, support by
Denise Hein, to approve the Finance Committee report Board Action: Motion by Peggy Zonca to adjourn the
of November 15, 2021. All in favor. Motion Passed. January 17, 2022 public board meeting. All in favor.
Motion Passed.
Co-owner Forum: Meeting adjourned at 8:00 p.m.
While walking the property, a co-owner noticed that
some of the doors and windows were in desperate need
of replacement. When a certain threshold is reached,
such as cracked glass or windows or doors that are so
deteriorated that they are stuck open, wasting heat, it is
actionable under the by-laws. The Association cannot
force owners to update their homes if this is not the
case.

Please remember to bring your proof of insurance  to

the Clubhouse. These will be tracked by the office in a
Microsoft Excel spreadsheet, including the expiration
date for each certificate. The spreadsheet will help the
Association keep track of expired certificates.

There was a discussion about security cameras.

Security cameras are not permitted for any
reason on common ground by co-owners without
Highland Lake’s permission,  and they may not
be attached, screwed, or nailed to the new siding.

A co-owner is developing a walking path from Silver

Spring Lake. He plans to begin as soon as possible and
finish by early April. It is a Board approved project
for the co-owner to earn his Eagle Scout rank. He is
also asking any local landscapers who need a place to
dispose of wood chips they may have, to bring them to
Highland Lakes to be used in the walking path project.

New front porch lights are part of the siding

project. Unfortunately, the front door on some
Falstaff units hits the light. Falstaff units can choose
between the new front porch light and a low-
profile light. Siding letters sent to Falstaff units
in the future will include the porch light option.

When sided, each building will also receive a new

mailbox. The mailboxes will all be horizontal, except a
few will be vertical due to space constraints.

8
 MANAGEMENT REPORT
TO: Board of Directors, Co-Owners RE: Property Manager’s Report
FROM: Joe Poma, Property Manager DATE: January 17, 2022

1. Lake Algae Treatments for 2022: A new guideline established by the state of Michigan prohibits
algae treatments for any lake that exceeds 10 acres prior to June 30th. Only one of our lakes, Crystal Lake, is
exempted from this new rule. What this means is that residents around Silver Spring (Curtis) and Swan Harbor
will have to look at springtime algae on the lakes until such time that they can be treated. I’m not sure what the
driving force was behind the new rule, but since our contractors are bound, so are we. We make every effort to
control the amount of algae and weeds in our lakes for the visual appeal of all residents, and will continue with
our contract within the parameters that were set for us.
2. Space Heaters: With the recent fires in New York and large amount of casualties, we are all reminded
of the dangers associated with multi-family housing where several homes are attached or under one roof. In this
situation, residents rely on each other for the safety of everyone in the building. Most of the fires that occur can
be easily prevented by maintaining the appropriate clearances to combustible materials and making sure that
every appliance is safe and used in a manner that it was intended. Space heaters are notorious for causing fires
by becoming too hot, tipping over, causing the wall plug to become too hot or igniting material placed too close
to the grating. It is also the type of device that is often not replaced with age and if it still works, it’s thrown in
a closet during the summer and brought out for a few months during the year. For this reason, outdated heaters
are still being used; they consume greater amounts of energy, emit higher temperatures, lack appropriate safety
controls and most of all, many of them have red-hot heating elements that easily set something on fire if it gets
too close. I recently read an article on proper use of a space heater. The first thing to do is either buy a new one
or verify that it is certified as safe while incorporating as many safety features as possible. Never leave a space
heater plugged in or running in a room that you cannot see. Once you leave the room, turn it off. Space heaters
should only be operated on smooth hard surfaces and wiring should not be concealed under carpeting. Nothing
should be within 3 feet of the appliance and it should turn off automatically if it’s tipped over. Most of the
newer heaters also have an auto-off feature if you leave and forget to turn off the appliance.
3. Siding Project: Our siding contractors are busy working despite the freezing weather. They are
currently working on both buildings in Mann Court. You may recall that we held a lottery at the beginning
of the project and the order in which the buildings are being done has already been decided. We figured that
we could complete 11-15 buildings per year, but that was a pre-pandemic assumption and prior to the supply
chain mess. I can tell you where your building will fall in the progression, but certainly not when they will
actually make it over there. Materials are still taking 10-12 weeks to arrive and the siding company is dealing
with periodic staffing issues like everyone else. With that in mind, once they substantially finish the buildings
in Mann Court, they will be headed to Lagoon, Dorothy Gay, Lehigh Court, Bryn Mawr and Hayes. If they
are able to complete the above 14 buildings this year, they will then proceed to Lyric, Neptune and Inlet. All
residents will receive a mailer well in advance of the siding project that will contain an introductory letter,
color sample and color choice form. Each resident will have up to three choices for their siding colors and
unless almost everyone in the building chooses the same color, most of the residents are getting what they are
asking for. The Association has also retained a quality control representative, Pat Catalfio, who is a licensed
builder and has been doing work such as this for 20+ years. He is spending 20 hours per week on the property
inspecting buildings that have already been sided and working with residents that have raised concerns. I
recently sent an e-mail to residents in all buildings that have been re-sided asking them to conduct a brief
inspection of their condominium and note any deficiencies or issues that they still have with their siding.
Following receipt of any resident inspection lists, the building will be eligible for final inspection. If you have
not received this e-mail, please inspect your condominium and relay any remaining issues to the office.
4. Trash Removal: Our contract with Waste Management specifies that trash will be removed “from the
curb carts only” and this is why we are asking residents to place the bags in the carts instead of on the bottom of
9
 MANAGEMENT REPORT
TO: Board of Directors, Co-Owners RE: Property Manager’s Report
FROM: Joe Poma, Property Manager DATE: January 17, 2022

on the bottom of the corral. The haulers will not sweep out the trash corral or pick up bags from the bottom,
so they accumulate and the end result is that the haulers are unable to put the carts back into the corral. The
residents that do follow the rules naturally start to complain and some clean up the mess of their neighbors
who do not care. The bags are placed in the empty curb carts, they start to fill up and by the time the haulers
return to the property, the carts are overflowing and the bags fall to the bottom of the corral. It’s a revolving
problem. The maintenance staff does not have the time to clean out the trash corrals and the office is unable to
help resolve a problem if we can’t trace it. This means that the residents have to police themselves and follow
the guidelines for the good of everyone in their courtyard. The trash policy has been something that has been
brought up monthly, whether by Management Report, Herald article or robo-call. It was the reason why our
trash removal costs went from roughly $95,000 to $206,000 per year. The most the Association can do is to
educate and issue fines to known violators, but we need your involvement if we are going to keep your costs
down.

10
 HIGHLAND LAKES COMMITTEE REPORT
COMMITTEE: Engineering Committee MEETING DATE: January 12, 2022
MEMBERS PRESENT: GUESTS PRESENT:
Aric Tosqui Guy Balok, Board Liaison

MODIFICATION REQUESTS REVIEWED:

1 Unit 24 Doorwall 6 Unit 549 Storm Door

Installation by: Wallside Windows Installation by: Midwest Door
Notes: Meets HLCA Requirements Notes: Meets HLCA Requirements

2 Unit 69 Windows 7 Unit 610 Storm Door

Installation by: Weathergard Window Installation by: Home Depot
Notes: Meets HLCA Requirements Notes: Meets HLCA Requirements

3 Unit 278 Doorwall 8 Unit 624 Storm Door

Installation by: Wallside Windows Installation by: Home Depot
Notes: Meets HLCA Requirements Notes: Meets HLCA Requirements

4 Unit 345 Windows 9 Unit 2 Egress Window

Installation by: Wallside Windows Installation by: Pure Energy
Notes: Meets HLCA Requirements Notes: Tentative approval pending information

5 Unit 458 Windows, Entry & Storm Door 10 Unit 556 Railing
Installation by: Pure Energy/Home Depot Installation by: Novi Fence
Notes: Meets HLCA Requirements Notes: Tabled - Further information needed

RECOMMENDATIONS TO THE BOARD: To approve modifications #1-8, conditionally approve #9, and table
#10.
NEXT MEETING: Wednesday, February 16, 2022 at 7:00 p.m.
Submitted by Aric Tosqui

11
 HIGHLAND LAKES COMMITTEE REPORT
COMMITTEE: Finance Committee MEETING DATE: November 15, 2021

MEMBERS PRESENT: GUESTS PRESENT:

Barb Balok, Co-Chairperson Guy Balok, Board Liaison
Kathy Baldwin, Co-Chairperson Denise Hein, Board Liaison
Charlene Cach, Secretary Joe Poma, Property Manager

SUBJECTS DISCUSSED:
October Financial reports were reviewed. Discussions included:

• Trash and compost budget on track. Last compost pickup will be November 28.
• Difficulty getting bids for clubhouse roof repair and pool deck replacement.
• Siding status and terms of contract.
• Winter salt delivery, availability and cost.
• Silver Spring dock repair/replacement update.

RECOMMENDATIONS TO THE BOARD: none

NEXT MEETING: Monday, February 21, 2022 @ 5 p.m.

Submitted by Charlene Cach

12
 NORTHVILLE TOWNSHIP FIRE DEPARTMENT KNOX BOX PROGRAM

Introducing a new program offered to those who have medical conditions that may require emergency
response teams to enter a condominium: A Residential Knox Box enables firefighter-paramedics rapid
entry to your home without damage if you’re unable to open the door. A Knox Box is a key safe mounted
outside on the front door that can be unlocked only by the fire department. This is a voluntary alternative
to forced entry which usually causes damage, delayed entry or no entry when the fire department is called
to your home for a medical emergency. Knox Boxes have been used by commercial properties for years.
They are now available for co-owners in Highland Lakes Condominiums protected by the Northville
Township Fire and Rescue Department. "These programs are great initiatives and will add to the safety of
the community" said the Northville Township Fire Chief, Brent Siegel in a resent email to the
Association.
The Highland Lakes Board of Directors wished to address alternative methods for rapid entry in case of
an emergency into a co-owners condominium. Starting this month, February 2022, Highland Lakes
Condominium Association obtained Residential Knox Boxes for loan to our co-owners on a first come,
first serve basis. These Knox Boxes are a small heavy duty safe that co-owners put on the front door of
their condominium for the fire department to gain entry in the event of an emergency. Occupants will put
a key(s) to their home in the Box, and then firefighters can open that Box with a specially coded, unique
to Northville Township Fire Department Knox Box key. This residential Knox Box program is designed
to assist the Northville Township Fire Department firefighters and paramedics in gaining access to a
home in an emergency situation.
Highland Lakes Condominium Association obtained three (3) residential Knox Boxes for our co-owners
to use. The Association and the Northville Township Fire Department encourage co-owners to apply for a
loaner residential Knox Box if their current medical condition prevents them from, or could possibly
prevent them from answering the door in the event of an emergency. Residential Knox Box applications
are available during normal business hours (9 am to 5 pm) Monday through Friday at the Highland Lakes
Clubhouse (Highland House). These Knox Boxes are available on a limited loan basis. An Application
and deposit are required to loan a Knox Box. When the Application is approved, usually within minutes,
and a Knox Box is available, the Co-owner will receive the Knox Box with a set of instructions for
contacting the Fire Department for an appointment to place a key in the Knox Box and lock it. The period
of the loan is limited to thirty (30) days with a one-time extension of up to 90 days. After that, if a Knox
Box is still desired, an instruction sheet for ordering their own will be given to the co-owner. No Loaner
Residential Knox Box will be loaned for longer than 90 days otherwise the deposit will be forfeited to
purchase a new Knox Box.

13
 NORTHVILLE TOWNSHIP VIAL OF LIFE PROGRAM

The Vial of Life program is a free service available to Highland Lakes Condominium Co-owners with
medical needs. The program is designed to put a patient's important medical information in the hands of
emergency personnel within the first minutes of illness or accident in the home.
Co-owners will find a Vial of Life kit attached to this month’s Herald. In the future the Association will
provide a kit to all new co-owners who register and complete a Highland Lakes Census. The Vial of Life
kits are provided with a Plastic baggy, a decal, and a form for information about the resident's existing
medical conditions, allergies, and medications, as well as physician and emergency contact information
that is to be completed in the privacy of your home. Often participants in this type of program have a
physician or family member assist them with filling out the form and ensuring that all medical
information is correct.
Kits come with a red decal that notifies first responders that the resident is a participant in the program.
This decal can be affixed to the outside of your front door window. Northville Township Fire Department
firefighter-paramedics are trained to look for these decals when they arrive on a call. The Association
does not see, nor keep, any of this information, and it is only kept inside of your home for first responders
to see.
Co-owners should keep their plastic bag in the top outside right portion of their refrigerator door under a
magnet, and place the Vial of Life form for each member of the condo in the baggy (extra copies are
available at the Highland Lakes Clubhouse (Highland House) during normal business hours.
The Vial of Life Program is sponsored by the Highland Lakes Condominium Association Board of
Directors.
Thank you for your interest in the Highland Lakes Condominium Association VIAL OF LIFE Program.
You’ve taken an important step in preparing yourself for an emergency. These VIAL OF LIFE documents
can be your voice in the event that you are injured or ill at home and are unable to communicate to
emergency responders.

We have enclosed all the materials that you will need to implement this program in your own home.
These materials include:

• VIAL OF LIFE Information and Instructions

• One VIAL OF LIFE Form
• One VIAL OF LIFE Decals

VIAL OF LIFE forms are made available at the Highland Lakes Clubhouse during normal business hours.

The VIAL OF LIFE program is just another way that the Association helps to promote, protect and
improve your health and safety. Spreading the word with your neighbor about the VIAL OF LIFE will
allow others to benefit from this potentially life-saving program.
Thank you for partnering with us!

14
 Highland Lakes Condominium Association

Application for Residential Knox Box Loan Program

Name of Applicant: ________________________

Date: ______________

Address of Installation: ____________________________________________

Unit and Building Number: ________________________

Phone Number of Homeowner: __________________________

Expected Date of Need: From: _________________________ To: ____________________

Are There Any Alarms Within The Home? ______Fire______ Medical_____ Other______

Is The Alarm Monitored By a Monitoring Company? ___________

Who Is The Alarm Monitoring Company? ______________________________________

Alarm Company Phone Number___________________________

Contact Person/s for the Alarm________________________________________________

Phone Number/s for Contact Person____________________________________________

Please provide a brief description of need for the KNOX-BOX

_________________________________________________________________________

_________________________________________________________________________

_________________________________________________________________________

_________________________________________________________________________

_________________________________________________________________________

_________________________________________________________________________

A deposit set at the value of a Residential Knox Box is required at the time of the loan, and it will be
returned by check after the Residential Knox Box has been returned in working order. Deposits will be
surrendered as identified in the Loan Agreement.

Please know that HLCA will make every attempt to provide this service to you or your family member.

Unfortunately, due to our limited KNOX-BOX quantities, it is possible we will be unable to furnish a
loaner unit to you right away. Residents can always purchase their own residential KNOX-BOX by
following the instructions provided by the Northville Township Fire Department. Knox HomeBox
Residential Emergency Access Ordering Guide (2021).pdf (civiclive.com)
15
 Highland Lakes Condominium Association

Residential KNOX-BOX Loan Agreement

Name: ___________________________

Address: _________________________________________________

Unit and Building Number: ____________

Phone Number: ______________________

Location of KNOX-BOX: __________________________

This agreement is made between Highland Lakes Condominium Association, Inc. and the undersigned
Co-Owner of Highland Lakes for the temporary loan of a Knox Box as part of the Northville Township Fire
Department Knox Box Program.

I understand that only on-duty members of the Northville Township Fire Department have access to the
contents of the KNOX-BOX. I also understand that I must provide a key for my unit and that I want the
fire department to have access to.

I understand that when I receive the KNOX-BOX I will take it home and hang the box over the front door
to the home. I will make sure to have all of the necessary keys on-hand for the fire department to
secure. I will contact the fire department to schedule an appointment to have the keys secured. The
fire department can be contacted at (248) 348-5807 or via email at thughes@twp.northville.mi.us.

Northville Township Fire Department personnel will install my key(s) in the KNOX-BOX on my door, and
it is possible some incidental damage to the door could occur during installation and use. HLCA supplies
only the KNOX-BOX and does not install or remove the KNOX-BOX.

I understand that it is my obligation to notify the Northville Township Fire Department at 248-348-5807
if the locks to my home change, so that the Fire Department can place the key in the KNOX-BOX and
install the KNOX-BOX. A copy of this agreement along with a copy of the application will be forwarded
to the Fire Department.

I will also notify anyone else residing within this residence of the possibility that first responders may
enter the residence to provide patient care without previously notifying all inhabitants.

I will contact both HLCA and the Northville Township Fire Department to make arrangements for the
return of the loaned KNOX-BOX once I no longer require this service to HLCA. I will be responsible for
the return of the Knox Box.

I am responsible for any damage or loss of the KNOX-BOX while it’s in my custody. I will submit a
refundable deposit equal to the cost of replacing the KNOX-BOX and that I will be refunded the said
amount by check upon returning the undamaged KNOX-BOX to HLCA.

I understand that the loan of the KNOX-BOX expires in 30 days and I am responsible for renewing this
application. If the agreement expires without being renewed, the knoxbox must be returned. Failure to
16
 Vial of LIFE
Lifesaving Information For Emergencies Medical Information Sheet
As of (date)___________
Date completed: MEDICAL CONDITIONS: _____________________
(check all that exist)
Name:
__ No medical conditions Fill in your medications
in the box below. If you
__ Angina
Address: need more room, please
__ Asthma
include a complete list
Home Phone: __ Bleeding / clotting disorder
on a separate sheet and
__ Blindness place in the
Lives With: __ Cancer (type)____________ envelope/baggy.
__________________________
Date of Birth:
__ COPD / emphysema
__ Diabetes / hypoglycemia List Current
Eye Color: Hair Color:
__ Heart attack Medications:
Sex: Male Female __ Hepatitis (Example: Lasix 20
__ HIV / AIDS Mg. 1 tablet 2x/day)
Hospital Preference: __ Kidney problems
____________________
__ Memory problem
Primary Physician: __ Osteoporosis / fractures ____________________
__ High blood pressure
Phone: __ Pacemaker ____________________
__ Seizures
Other Physician: __ Severe hearing loss ____________________
__ Stroke
Phone: ____________________
__ Vision problems
Contact lens: ____________________
Emergency Contact:
___ yes ___ no
Name: __ Other__________________ ____________________

Phone: _________________________ ____________________

Address: __________________________ ____________________

ALLERGIES: ____________________
Relationship:
(check all that exist)
__ No known allergies ____________________
I have the following: __ Aspirin
____Durable Power of Attorney for Health Care or Health Care Proxy ____________________
__ Codeine
A “Durable Power of Attorney for Health Care” or “Health Care __ Demerol ____________________
Proxy” is a written statement that assigns a particular person to share
__ Insect stings
your wishes and make decisions for you about your health care if you
are unconscious or incapacitated.
__ Latex
__ Morphine
____Advance Directive or Living Will __ Penicillin
“Advance Directives” or “Living Wills” are written statements that
reflect your wishes and allow a health care team to understand
__ Sulfa
your goals of care for medical interventions and care at the end of __ Other __________________
life, should you be unconscious or incapacitated.
__________________________
____Other important medical documentation
such as copies of orders regarding life-sustaining treatment (Do
Not Resuscitate or DNR orders), pacemaker or ICD information,
or implant information.

Copies of the above documents can be found in this specific

location in my home:
___________________________________________________
_____________________________________________________ CURRENT
MEDICATIONS:

17
 NOTICE
HOMEOWNER PROOF OF INSURANCE COVERAGE (HO6)

As part of the Association’s proof of insurance policy and as authorized by its Corporate
Counsel’s Office, Highland Lakes will be requiring all co-owners to submit proof of insurance
coverage on their condominiums. This “binder” page or proof of insurance page is usually a
one-page document that may be downloaded and printed from an online source or provided by
your insurance carrier. Proof of insurance will have to be submitted to the front desk of the
clubhouse to be kept on file at the office.

Purpose: The Bylaws of the Association require both the co-owner and the Association to
maintain insurance on the condominium. In the event of a loss that is caused by something the
Association had the responsibility to maintain, the Association’s insurance policy is deemed
primary for the loss. In the event of a loss caused by something the co-owner was required to
maintain, the insurance policy of the co-owner is primary. If the co-owner does not have
insurance coverage on their condominium, the Association may recover all costs of the
Association for any loss that occurred that was the result of a co-owner maintained item. The
Association would like to verify that all co-owners have their own insurance policy for their
condominium.

The vast majority of co-owners at Highland Lakes have insurance coverage because lending
institutions require proof of it when processing a loan or a re-finance. Some co-owners
however, either fail to maintain the coverage or do not purchase a policy to begin with
following a cash sale.

Appropriate Level of Coverage: Although there is no specific coverage amount for any
insurance policy, co-owners should have ample coverage to insure their condominium,
betterments and improvements and personal property. Finished basements, hardwood flooring,
high-end appliances, personal property or anything over contractor-grade materials are not
covered under the Association policy even if the loss is caused by something the Association
was responsible for. The proper level of coverage is something you should discuss with your
insurance agent.

Penalties for Non-Compliance: This policy is in place to protect you. In the past, the
Association has recovered tens of thousands of dollars from co-owners that did not have
coverage and the Association was required to re-build anyway. We are asking that all co-
owners of Highland Lakes submit proof of insurance coverage to the office as soon as possible.
This may be done in-person, or you may scan and e-mail the document to clubhouse@hlca.us.

Any questions may be directed to the Clubhouse office.

18
 Welcome to Highland Lakes

The Welcome Team is excited to share with you information about our
Association! Please come to an informal gathering to learn more
about the HLCA community!
We meet with new residents the first Tuesday of each month at 7 p.m.
in the clubhouse beginning January 2022. Please call 248-349-4006
to reserve a spot at our next meeting.

Hope to see you there!!

19
 8-Can Chicken Soup

1 (15 oz.) can pinto beans, rinsed and drained

1 (15 oz.) can black beans, rinsed and drained
1 (15 oz.) can sweet corn kernels, drained
1 (14.5 oz.) can diced tomatoes
1 (12.5 oz.) can chicken breast, drained and shredded
1/2 (15 oz.) can green enchilada sauce (or 1, 10 oz. can)
1 (4 oz.) can diced green chiles
1 (14 oz.) can low-sodium chicken broth
1 (1 oz.) packet taco seasoning
1/2 teaspoon cumin, optional
1/2 teaspoon chili powder, optional
1/2 teaspoon garlic powder, optional
1/2 teaspoon onion powder, optional
kosher salt and freshly ground pepper, to taste
Garnish options: sour cream, tortilla chips, avocado

Place pinto beans, black beans, corn, tomatoes, chicken, enchilada sauce, green chiles and chicken
broth in a large stock pot over medium-high.
Stir in taco seasoning, cumin, chili powder, garlic powder and onion powder, then add salt and
pepper, if desired. Taste and adjust seasoning, if necessary.
Bring mixture to a boil, then reduce heat to low and let simmer for 20-30 minutes, or until desired
thickness is reached.
Serve hot, garnished with sour cream, tortilla strips and avocado. Enjoy!

recipe found at 12tomatoes.com

Recipe submitted by Kathy Baldwin

20
 Highland Lakes Condominium Association, Inc.
Association and Co-Owner Responsibilities

One of the most frequently asked question is what the Association’s responsibilities are and what is Co-
Owner responsibility?

This is a list of the most commonly asked questions. Any upgrade or betterment to the unit is the Co-
Owner’s responsibility. Examples include the following: new carpet, wallpaper, new paint, finished
basement, new appliances, etc. This would also include any item not on the original building specifications
(items added by owners). Please call the office to request a work order for any Association maintenance
responsibilities.

Association Maintenance Co-Owner Maintenance

Responsibilities: Responsibilities:

Asphalt (roads and parking areas) Air conditioning

Association provided mailboxes Appliances
Association provided front porch light Back patio
fixtures Back stoop and steps
Basement leaks – exclusions Doors including garage doors
Chimney caps
Doorbells
Clubhouse and tennis courts
Concrete walks and curbs Electrical wiring and fixtures
Court lights Fireplace and hardware
Electrical to the point at which it enters Floors and floor coverings
the circuit breaker box Flower beds
Exterior siding Front porch slab and bricks
Extermination Furnace
Fence and fence gate
Hot water tank
First step to front porch and threshold
Lawn Interior decorating
Maintenance on all common ground Interior plumbing lines/fixtures
Power washing Outdoor water spigot
Plumbing to the point at which it breaks Patio landscaping
off from the main line running through Railings/ramps
each building
Storm doors
Roofs
Shrubs and trees on common ground Wall coverings
Shutters Windows – interior/exterior and seals
Street signs and posts
Sump pumps
Supporting structure of building
Swimming pool and beach area

Special Note: The current owner of the unit assumes full responsibility for any modification to the unit from the
“as built” condition. Should these cause an issue into adjoining units, the owner of the unit where the
modification was made would be responsible to repair to “as built” condition for their unit and the effected
adjoining units.

**This is a general reference list – specifics can be found in the Master Deed, Bylaws and Board resolutions.

Revised November 15, 2021

21
 • #1 Team at Northville / Novi KW 1999-2021
• Over 800 Million in Real Estate Sold
• Over 4000 Homes Sold
• Detroit Business and Hour Magazine named
Jim DiMora in the Top 1% among Michigan’s
best Realtors 2011-2021

39500 Orchard Hill Pl Suite 100

Jim DiMora Novi, Michigan 48375
Highland Lakes Specialist

To view active, pending and sold condos in Highland Lakes go to:

www.HighlandLakesInfo.com
Please call me if you are thinking about selling your condo. There is no
agent more qualified to help you with your real estate needs than me!

JIM DIMORA 248-505-7728

22
 John and Lisa Marker
Call us today!
Get A FREE Home Warranty!
Over 2000 homes sold since 1996!
and

Over 35 Years of Real Estate Experience!

23
R & H GLAZING, INC. ROGER THE HANDYMAN
LICENSED & INSURED • 23 YEARS EXPERIENCE • GUARANTEED WORK
WE REPAIR ANY WOOD, VINYL OR ALUMINUM WINDOW
SPECIALIZING IN BROKEN, SEALFAILED & FOGGED • Need a light in
that closet?
(734) 379-5355 • Does the door
OR NO TRIP
CHARGE stick?
(734) 422-5355
• Association Discounts FREE
NO JOB
• 10 Year Warranty on Glass
• “Low E” Reflective & Tinted Glass
ESTIMATE TOO SMALL...
• Lowest Prices in Town
• Parts Available for Most Windows WE BID THEM ALL!
• Completed Promptly & Efficiently
• Two Weeks Service on Most Jobs Painting, Carpentry, Electrical,
DO YOUR WINDOWS HAVE... Plumbing, Drywall & Plaster Repair,
• Seal Failure? Moisture in Glass? Wallpaper Removal, Leaky Fixtures,
• Windows Don’t Stay Up?
• Stripe Failure?
Wax Rings, Install Ceiling Fans.
• Is Your Window Manufacturer
out of Business? Bonded and Insured

CALL NOW! CALL FOR YOUR FREE ESTIMATE!

RICK THE WINDOW DOC! 1-888-391-4040
(734) 379-5355 Sharon: 734-732-2066 roger: 734-732-0771

Your Highland Lakes Realtor Connection

Twice the Knowledge, Twice the Experience,
Twice the Service!
We’ve helped many of your neighbors and are
ready to help you. If you are thinking of buying
or selling, please give us a call!
Real Estate One Northville / Novi
41430 Grand River Ave, Suite D
Mary Ketelhut Novi, MI 48375 John O’Brien
734-634-8128 248-756-0414

“The Customer Experience is “Nobody works harder for

the Heart of My Business” satisfactory results.”

24
FURNACE TUNE-UP
SPECIAL!
WE SERVICE ALL BRANDS INCLUDING

FURNACE TUNE-UP SPECIAL

$ 89 21 POINT
FULL INSPECTION
• Clean & Check
• Oil Motors
• Clean Filters
• Check Thermostat
• Test Carbon Monoxide
Not valid with any other offers. With coupon only.

248-231-2102
We offer senior discounts! HarrimanHeating.com

SPECIAL
40 Gallon Gas
Water Heater
Installed for $1,275

I.S.E.
Garbage Disposal
Installed for $305

25
 Highland Lakes Court Liaisons
NOTE: ALL AREA CODES ARE 248 UNLESS INDICATED OTHERWISE

Anchor Itham Neptune

Tracey Green .................... 321-4614 Daniel Long................734-245-6191 Lucy Curtis (B33)...............349-0301
Mary Kay Wimsatt (B34)...767-9846
Althea Juliet Elizabeth Oliver (B35).......880-2637
Sue Tocco ......................... 231-8960
Debra Behrmann........734-934-0625 Norwood
Kelley Walker .................... 345-3756
Amboy Kenyon
Brad Todorov .................... 380-1611 Elizabeth Dombles.............. Unlisted Oakland
Earl Smith ......................... 349-6478
Andover
Pam Takacs ...................... 417-1667 Lagoon
Marchelle Brotz..........517-525-1661 Old Bridge
Janice Howard .................. 921-1344
Aqueduct
Amit Srivastava.............734-846-5281 Lehigh
Pond
Lela Lutz............................349-6782 Sheila West................720-338-5899
Bryn Mawr
Robert Gorczyca........734-751-7828 Lehigh Lane Queen Anne
Dianne Hartman ............... 229-3884 Kathy Baldwin ................... 380-6429
Dartmouth
Ying Zhang.................734-394-1365
Leidel Richards
Nancy Terwin.....................982-5279
Barbara Adams ................. 982-8247
Dearborn
Rachel Ross................734-536-1665
Lilac Sandy
Beverly Brenner ................ 348-2982
Dorothy Gay Marianne Brandt................735-3931
Anita Mitzel ....................... 310-9404
Savoy
Longwood Linda Potter.......................231-2294
Eddington Jean MacKenzie .................349-0998
David Duey ................586-996-2098
Schoolhouse
Lyric Leslie Wilcox......................449-6726
Farragut Nicole Ayres...............810-588-0666
Elaine Anderson................735-0501
Seabrook
Andrea Valle ..................... 819-0704
Hayes Madison
Judy Nakdimen ................ 344-0336
D. & G. Loudy Valiant
..........................................349-3308 Ilio Alessandri ................... 449-6959
Malvern
Inlet Viviana Lande....................320-0691 Viewpoint
Betsy Byrne........................207-6221 Stanley Roberson ......734-674-3600

Mann
Iron Gate Whitman
Sharon Smith.....................348-0706
Diane Butkowski.................982-2689 Marianne Brandt................735-3931

Ironwood Mariner Windsor

Barbara Balok ............734-667-3507 Douglas Perrin .................... Unlisted Peggy Bozyk...................821-1429

26
 When protecting your Community, the
EXPERIENCE MATTERS.
• Condominium Associations
• Homeowners Associations
• Apartment Buildings
• Cooperatives
• Director’s & Officers Coverage
• Fidelity Bond Coverage
• Worker’s Compensation (If Needed)
• Unit Owners & Homeowners
• Business & Personal Auto
• Cyber Liability
• Unit Owners & Homeowners
• Business & Personal Auto

Call Merrick Maris or Brandon Brown today!

(248) 257-5556
FarmBureauInsurance.com
1055 E. South Blvd. Ste. 140, Rochester Hills
56849 Grand River Ave. Ste. 12, New Hudson
Merrick Maris Brandon Brown

Auto | Home | Life | Business | Farm | Lake Estate®

27
February 2022
SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY
1 2 Morning Stretch 3 4 5
New Resident 9:30 - 10 a.m.
10:05 - 10:35 a.m.
Welcome
Meeting 7:00 Women’s Club
noon
p.m. Court Liaison
Comm. 7:00 p.m.
Trash Pickup
6 7 8 9 10 11 12
Clubhouse Morning Stretch
Comm. 6:00 9:30 - 10 a.m.
p.m. 10:05 - 10:35 a.m.

Trash Pickup Trash Pickup

13 14 15 16 17 18 19
Engineering Morning Stretch
Committee 9:30 - 10 a.m.
7 p.m. 10:05 - 10:35 a.m.

Bulk & Trash

Pickup Trash Pickup
20 21 22 23 24 25 26
President’s Day Morning Stretch
Finance Comm. 9:30 - 10 a.m.
5:00 p.m. 10:05 - 10:35 a.m.
Board Meeting
7:00 p.m.
Trash Pickup Trash Pickup
27 28 1 2 Morning Stretch 3 4 5
New Resident 9:30 - 10 a.m.
Welcome 10:05 - 10:35 a.m.
Meeting 7:00 Women’s Club
p.m. noon
Court Liaison
Bulk & Trash Comm. 7:00 p.m.
Pickup Trash Pickup
6 7 8 9 10 11 12
Clubhouse Morning Stretch
Comm. 6:00 9:30 - 10 a.m.
p.m. 10:05 - 10:35 a.m.

Trash Pickup Trash Pickup

CLUBHOUSE WINTER HOURS