HIGHLAND LAKES

CONDOMINIUM ASSOCIATION
November 2022
November 2022
Board Meeting
Monday, November 21, 2022
At 7:00 p.m.

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Herald Committee Meeting

Page 2

Highland Lakes Clubhouse

Pages 18-19

Leaves Article
Pages 20-21

Northville Civic Concern

Page 22

Robo-call System and Electronic

Payments
Page 23

Trash Collection Policies and

Procedures
Pages 24-26

Trash Pictures
Page 27

Beautification Pictures
Pages 28-31

Women’s Club
Page 32

Holiday Party Sign Up

Page 33

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20301 Silver Spring Drive Northville, MI 48167

Phone: (248) 349-4006 Fax: (248) 349-8821
Website: www.HLCA.us Facebook: www.facebook.com/hlca.mi
2
 Highland Lakes
Management Section
Highland Lakes Board of Directors

Margaret (Peggy) Zonca, President

Denise Hein, Vice President
Sandy Nolan, Secretary
Guy Balok, Treasurer
Michael Baynes, Director
Michelle Todorov, Director
Randy Blaylock, Director

This section of the Herald contains minutes of the Board of Directors’ meetings
and management information. This section is the official medium of communica-
tions of the Association as prescribed by Board Resolution R-6, March 22, 1976.
We recommend that you not only read but save this section of the Herald for future
reference. Resolutions and Regulations approved by the Board become part of
your Association By-Laws.

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 HIGHLAND LAKES CONDOMINIUM ASSOCIATION DIRECTORY
CLUBHOUSE INFORMATION:
20301 Silver Spring Drive, Northville, MI 48167
Phone: 248-349-4006 E-mail: clubhouse@hlca.us
Fax: 248-349-8821 Web: www.HLCA.us
BOARD OF DIRECTORS
Margaret Zonca, President........... 248-444-1103 Michelle Todorov, Director............ 248-380-1611
Denise Hein, Vice-President......... 734-395-5422 Michael Baynes, Director..............248-826-9435
Guy Balok, Treasurer.................... 734-667-3507 Randy Blaylock, Director..............734-673-8733
Sandy Nolan, Secretary............... 248-349-3587
PERSONNEL
Joe Poma........................................Property Manager Terry Duke................................Senior Receptionist
Beth Adams..............................................Bookkeeper Amy Croan............................................Receptionist
Emily Lutzenkirchen.....Publications & Records Assistant LaTrina Calhoun..................................Receptionist

COMMITTEE INFORMATION
COMMITTEE CHAIRPERSON PHONE BOARD LIAISON
Court Liaison Joel Lutz 248-349-6782 Michael Baynes, & Guy Balok

Engineering Aric Tosqui ----- Guy Balok & Randy Blaylock

Community Social Brad Todorov 248-380-1611 Guy Balok, Peggy Zonca & Michelle Todorov

Finance Kathy Baldwin & ----- Guy Balok & Denise Hein
Barb Balok

Grounds Joel Lutz 248-349-6782 Guy Balok & Denise Hein

Herald ----- ----- -----

Ecology Cathy Watkins 248-765-2327 Michael Baynes & Michelle Todorov

Clubhouse Barb Balok 734-667-3507 Sandy Nolan & Peggy Zonca

Committee

Pool Elena Howell & ----- Peggy Zonca, & Sandy Nolan
Laurie Castillo


RV Hugh Battley 248-349-4841 Michelle Todorov

Tennis Bud Wright 734-476-3522 Michelle Todorov

ADDITIONAL INFORMATION
After Hours Emergency/Security.....................................................................................................248-349-4006
Northville Township Police-Non-Emergency .................................................................................248-349-9400
Northville Township Fire Department ..........................................................................................248-348-5807
Northville Township Police and Fire Emergency ........................................................................................... 911
After Hours Maintenance Emergency ..........................................................................................248-349-4006
Assessment/Billing Inquiries .....................................................................................................248-349-4006
Consumers Power Company .......................................................................................................800-477-5050
DTE-Electric Company ...............................................................................................................800-477-4747
Hazardous Waste Information .....................................................................................................734-326-3936
HLCA WOW! Account Rep (Bob Sivori) ........................................................................................248-808-9872
WOW! Sales & Support ............................................................................................................1-866-496-9669
AT&T Sales & Support (Phone or U-Verse) ..................................................................................800-288-3466
Website .......................................................................................................................................www.HLCA.us
Association Facebook Page ..............................................................................................facebook.com/hlca.mi

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Highland Lakes
Herald

The Highland Lakes Herald is the official news medium of

the Highland Lakes Condominium Association, serving all
residents, groups and organizations.
Herald Committee
(looking for volunteers) The Association and its Board of Directors control and are
responsible for the contents of the Herald.

Herald Staff The staff of the Highland Lakes Herald serves on a voluntary
Ray Parzych basis. Editorials reflect the opinions of the staff and are not
Betty Parzych construed as representative of the general membership of
Joel Lutz the Association.
Ilio Alessandri
Luther Evans The Herald welcomes comments, suggestions and articles
Beverly Dudley from its readers. All material submitted for publication
in the Herald must be true, factual, and newsworthy. The
editor reserves the right to withhold items from publication
pending verification of facts. In some cases where items
are of a critical or controversial nature, the editor reserves
the right to solicit comments from those with opposing
viewpoints.

Materials submitted for publication are to be given to the

receptionist in Highland House. All materials submitted
must be signed, but signatures will be withheld upon request.
Communications to the Herald should be in writing. No
material will be accepted for publication in the upcoming
issue after the 20th of the month.

5
 SUPPORT OUR ADVERTISERS
HEATING & COOLING PLUMBING
Harriman Heating Inc...............................34
Evans Plumbing........................................36
HOME REPAIR & HANDYMAN SERVICES
REAL ESTATE
Roger the Handyman....................................35

The Dimora Team......................................35

INSURANCE
Merrick Maris Insurance..........................37 The Marker Team......................................33

Real Estate One..........................................30

Taylor Kerrigan..........................................36

WINDOWS / WINDOWS REPAIR

R & H Glazing...........................................35

https://www.facebook.com/hlca.mi

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 HIGHLAND LAKES CONDOMINIUM ASSOCIATION
BOARD OF DIRECTORS MEETING MINUTES - October 17, 2022
The monthly meeting of the Board of Directors of Highland Lakes Condominium Association was held on the
third Monday of the month, in accordance with the By-Laws of the Association. President Peggy Zonca called the
October 17, 2022, regular meeting of the Board of Directors to order at 7:04 p.m.
Attendance
The following Directors were present: Peggy Zonca, Denise Hein, Sandy Nolan, Michelle Todorov, Michael
Baynes, and Guy Balok. Randy Blaylock was excused. Also present were Joe Poma, Property Manager and Emily
Lutzenkirchen, Publications & Records Assistant. 9 co-owners attended.
Approval of Minutes: were  unfavorable $5,154, including $3,180 in bulk
Board Action: Motion by Guy Balok, support by Sandy pickup and emptying of two 30-yard dumpsters full of
Nolan, to approve and file the minutes of September 19, yard waste. The unit maintenance and repair  budget
2022, Executive session of the Board of Directors. All were over $5,435 due to a hydrojet cleaning in building
in favor. Motion passed. 16, and maintenance sealed 23 rod holes in unit 171. The
categories of unit repair supplies, building maintenance,
Finance Report: general expense, and gas were all favorable.
Joe Poma reported.
The association’s performance in property insurance,
The income category was $1,258 positive in September, employee benefits, and payroll taxes remains strong.
owing primarily to the AT&T income check received. However, committee funding was unfavorable because
The administrative expense was $2,716 in the negative, committees were spending their remaining budget.
owing primarily to the community administration Long-term costs included some add-ons for the Amboy
and audit categories. The community administration Court sewer project, a short walkway from Neptune
category reflects a large envelope order, printing the Court to the Crystal Lake stairs, siding consultant fees,
budget booklet, coupons, and postage. In addition, an and door painting on the sided buildings.
audit retainer payment of $5,800 was made without a
budget, making the audit category unfavorable. The association had a $15,518 negative month-to-date
performance and a $178,266 positive year-to-date
Utility costs were $687 favorable, while clubhouse and performance.
pool costs were $1,476 unfavorable. Most of this was
due to Jani-King cleaning services being re-budgeted Board Action: Motion by Guy Balok, support by
from the maintenance payroll category. In addition, the Denise Hein, to approve and file the Financial Report
lifeguard wages category was slightly negative by $308 of October 17, 2022. All in favor. Motion passed.
from the pool closing.
Treasurer Report:
Grounds expense was unfavorable at $2,976, which Guy Balok reported.
included a large fuel purchase for the vehicle fleet and
fuel purchases for the fuel tanks in the back of the shop Last month the association wrote $249,750 in checks.
for the equipment. In addition, the suspension and seals The delinquencies were at $58,057.45 or about 1.5% of
the budget.
on the 2008 F350 were repaired. Trapping and removing
large rodents on the property, such as groundhogs and Clubhouse Committee Report: page 9
skunks, increased the extermination budget by an Board Action: Motion by Denise Hein, support by
unfavorable $1,159. A final tree fertilization expense Sandy Nolan, to approve the Clubhouse Committee
drove the tree and shrub maintenance. The association report of October 3, 2022, and the recommendations
needs three maintenance workers. Even though the to dispose of the old round tables and encourage Board
property manager is advertising employment, finding Members to attend the holiday gathering. All in favor.
Motion Passed.
new employees in this challenging economic climate is
difficult. Court Liaison Committee Report: page 10
Due to trash and compost, as well as unit maintenance Discussion: The fire department will teach a CPR class
and repair, maintenance repair and supplies for employees in the coming months, and a few will
were unfavorable at $9,875. Trash and compost be scheduled for co-owners early next year. The Court
7
Liaison Committee and liaisons class was well attended,
and much was learned. The Silver Spring Beach bonfire was a success. Though
it was cold, around forty people were coming and going.
Board Action: Motion by Michelle Todorov, support by There were two fires and at one point a little sing-along.
Denise Hein, to approve the Court Liaison Committee
report of October 6, 2022, with no recommendations. Co-owner Forum:
All in favor. Motion Passed. A resident tripped on the path around Silver Spring
Lake. Maintenance quickly removed the trip hazard,
Grounds Committee Report: pages 11-12 but the rest of the pathway requires attention. The
Discussion: The lawn crew will no longer prune shrubs pathways subcommittee plans to meet again to discuss
in open common areas to reduce the time spent on shrub moving that project up the priority list.
trimming. However, shrub trimming will continue
The upcoming Helping Hands meeting is on October
around the buildings, including behind fences.
20th at 7 p.m.
Board Action: Motion by Michelle Todorov, support New Business:
by Guy Balok, to approve the Grounds Committee It was suggested that future fliers include a point of
report of October 10, 2022, and the recommended contact in case of questions.
changes to the shrub removal policy and form, as well
as the recommendation to no longer prune large shrubs Meeting adjourned at 7:36 p.m.
in open common areas. All in favor. Motion Passed.

Engineering Committee Report: page 13

Discussion: The committee requests tentative approval
of #4 because the installers have previously completed
work in the community and are familiar with the
engineering specifications. Also, because the installers
are out of town, they could not submit their paperwork
in time for the October meeting.

Because #2 is a high-efficiency furnace, a township

permit is required.

Board Action: Motion by Sandy Nolan, support by

Denise Hein, to approve the Engineering Committee
report of October 12, 2022, and modifications #1-3,
with the permit to be pulled for #2 and #4 approved
subject to the co-owner submitting specifications
from the installer before work beginning, which the
committee will review electronically. All in favor.
Motion Passed.

Finance Committee Report: page 14

Board Action: Motion by Michelle Todorov, support by
Denise Hein, to approve the Finance Committee report
of September 19, 2022, with no recommendations. All
in favor. Motion Passed.

Community Social Committee: verbal report

Discussion: A pumpkin carving contest is taking place
October 28th. Carve your pumpkins at home and bring
them to the clubhouse for judging. The pumpkins will
stay along the sidewalk in front of the clubhouse from
the 28th thru the 31st and can be picked up November
1st in the parking lot.
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 HIGHLAND LAKES COMMITTEE REPORT
COMMITTEE: Clubhouse Committee MEETING DATE: October 3, 2022

MEMBERS PRESENT: GUESTS PRESENT:

Barb Balok, Co-Chair Peggy Zonca, Board Liaison
Yvonne Wilson Guy Balok, Board Treasurer
Cheryl Huizing
Mary Kay Wimsatt
Rosemary Campion
Elaine Anderson
Charlene Cach

SUBJECTS DISCUSSED:

1. Employee Appreciation: Was well received by the staff with compliments and many thanks from all who attended.

2. Left-over Surplus of Round Tables: After attempting to sell unused tables at a very low rate ($5 each), we have ap-
proximately 7 small round tables left. To make room in our closet we would like to dispose of the remaining tables.

3. HLCA Holiday Party: On Saturday, December 3rd the Clubhouse Committee will be hosting a Holiday Party
from 7-10 pm. There will be no charge for this event. We are asking people to reserve seating in advance encourag-
ing neighbors to get together and reserve a table. The evening will include holiday music, 50/50 raffle, ugly sweater
contest, and bingo with prizes. This event will be advertised in the October and November Herald with a deadline of
November 28th for reservations.

4. Re Shelving Dates: Wednesday, October 26th @ 10 am

RECOMMENDATIONS TO THE BOARD: 1. Dispose of old round tables.

2. Would LOVE to make this holiday gathering a success and encourage Board Members to attend.

NEXT MEETING: Tuesday, November 7, 2022 @ 6 p.m.

Submitted by Barb Balok

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 HIGHLAND LAKES COMMITTEE REPORT
COMMITTEE: Court Liaison Committee MEETING DATE: October 6, 2022

MEMBERS PRESENT: GUESTS PRESENT:

Joel Lutz, Chairperson Nancy Terwin Guy Balok, Board Liaison
Sharon Smith, Secretary Marsha Misteki Peggy Zonca, Board President
Barb Balok Michael Baynes, Board Liaison
Kristine Fenton
Dianne Hartman
Cheryl Huizing
Andrea Valle

SUBJECTS DISCUSSED:
1. Need someone to distribute Heralds for Viewpoint and Windsor Courts. Cheryl Huizing volunteered.

2. CPR workshop was very successful, and dates will be determined to offer to co-owners. Guy will work with the
township fire department to set up the dates.

3. The newly revised trash insert will be in next month’s Herald

4. Some courts have fewer trash carts than will fit in the trash enclosure. Residents request that more carts be obtained.

5. Discussion was held about the ongoing trash issues

RECOMMENDATIONS TO THE BOARD: None

NEXT MEETING: Thursday, November 3, 2022 @ 7 p.m.

Submitted by Sharon Smith

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 HIGHLAND LAKES COMMITTEE REPORT
COMMITTEE: Grounds Committee MEETING DATE: October 10, 2022
MEMBERS PRESENT: GUESTS PRESENT:
Yvonne Wilson, Vice Chairperson Guy Balok, Board Liaison
Sharon Smith, Secretary Peggy Zonca, Board President
Debie Bradley Silvia Gucken, guest
Earl Smith Vicki Webster, guest
Richard Wilson John Conners, guest
Mary Kay Wimsatt
Terry Bradley
SUBJECTS DISCUSSED:
OLD BUSINESS
1. Benches update: Bench installation of the three remaining benches for this year is complete.

2. Clubhouse landscaping: Yvonne summarized the options we have so far. Two companies will supply us with
preliminary drawings by our November meeting date. Three would charge for drawings. NOTE: since the meeting a
third company has been identified and will supply a drawing free of charge.
Guy reviewed the requirements of the Board for this project:
Maximum of $40,000, include 3 sides of the building (not the poolside), drought resistant, native if possible plants (
no invasives), 4 season design and include things like boulders, lights). Also, the Board would like 3 bids.
It was decided that we may have to wait until next fall for planting if we don’t get enough bids. Now that we have
three this won’t be necessary and the goal of planting next spring remains.
Yvonne will send an email with the plans once she receives them.

3. Plaque for front of clubhouse: It has been ordered.

4. Shrub removal requests: Earl reported that he has reviewed the 20 requests and one has been denied due to wiring
being mixed in with the roots. Cutting the shrub to the ground is recommended for this situation. It was also
reported that some shrubs are too big to be pulled and would also have to be cut.

5. Trees planted along Crystal Lake Drive: 9 trees have been planted and mulched and will be watered as needed until
winter. Maureen Osiecki will donate some water bags.

6. Crystal Lake hillside pathway: The sidewalk from the hillside to the Neptune Court sidewalk is complete.

NEW BUSINESS
1. Tree and shrub planting request: One new request was received and the resident was notified that they would need
to call Miss Dig before the committee could consider their request. A response has not been received and follow up
will occur

2. Revise shrub removal policy and form: Discussion was held and it is recommended that the shrub removal policy
and form be revised to include overgrown shrubs as eligible for removal and that a section be added to the form
regarding disposition of the request (approved or denied with comments) similar to the Request for Committee
Action form. This would include notifying the resident of the decision. The form would further be revised stating
that shrubs that are too large or are too near wiring would be cut to the ground.
In a related issue, pruning of large shrubs in open common areas (including behind units where the backs of two
buildings face each other) was discussed and it was recommended that those shrubs be left as natural and not be
pruned.

Submitted by Sharon Smith - page 1 of 2

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 HIGHLAND LAKES COMMITTEE REPORT
COMMITTEE: Grounds Committee MEETING DATE: October 10, 2022
MEMBERS PRESENT: GUESTS PRESENT:
Yvonne Wilson, Vice Chairperson Guy Balok, Board Liaison
Sharon Smith, Secretary Peggy Zonca, Board President
Debie Bradley Silvia Gucken, guest
Earl Smith Vicki Webster, guest
Richard Wilson John Conners, guest
Mary Kay Wimsatt
Terry Bradley
Continued:
3. Pond Court reseeding request: Some Pond Court residents will have the lawns around their units aerated and
reseeded at their expense. This will be monitored as a possible option for other areas.

4. Mariner Court request for benches: The bylaws and co owners manual were reviewed for the rules regarding
benches. The bylaws state:
Announcements: The Common Elements, including without limitation, walks, yards, landscaped areas, drives,
parking areas, entry ways, and porches, shall not be obstructed in any way nor shall they be used for purposes
other than for which they are reasonably and obviously intended. No bicycles, vehicles, chairs, benches, toys, baby
carriages, obstructions or other personal property may be left unattended on or about the Common Elements, except
as specifically allowed in these Bylaws and Rules and Regulations of the Association. Bylaw revisions are a costly
and labor intensive process. The current process for requesting a bench was reviewed and the guests were advised to
follow this process.

5. Meeting time: It was approved to start future meetings at 6:30 instead of 7:00.

ANNOUNCEMENTS:
Joe sent a report stating that Davey tree is coming to cut down dead trees this week.

RECOMMENDATIONS TO THE BOARD:

1. It is recommended that the shrub removal policy and form be revised to include overgrown shrubs as eligible for
removal and that a section be added to the form regarding disposition of the request (approved or denied with com-
ments) similar to the Request for Committee Action form. This would include notifying the resident of the decision.
The form would further be revised stating that shrubs that are too large or are too near wiring would be cut to the
ground.
2. It is recommended that large shrubs in open common areas (including behind units where the backs of two build-
ings face each other) be left as natural and not be pruned.
NEXT MEETING: Monday, November 14, 2022 @ 6:30 p.m.
Submitted by Sharon Smith - Page 2 of 2

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 HIGHLAND LAKES COMMITTEE REPORT
COMMITTEE: Engineering Committee MEETING DATE: October 12, 2022
MEMBERS PRESENT: GUESTS PRESENT:
Aric Tosqui, Chairperson Guy Balok, Board Liaison
Terry Bradley John Conners

MODIFICATION REQUESTS REVIEWED:

1 Unit 15 Storm Door SD-1

Installation by: Northville Lumber
Notes: Meets HLCA requirements

2 Unit 16 Furnace
Installation by: Supreme Air Systems
Notes: Meets HLCA requirements but must pull
township permit for modification.

3 Unit 629 (12) Windows & doorwall PD-1

Installation by: Wallside Windows
Notes: Meets HLCA Requirements

4 Unit 103 Patio

Installation by: TBD
Notes: Recommend approval upon co-owner
submitting specifications from installer
prior to work starting.

RECOMMENDATIONS TO THE BOARD: To approve modifications #1-3 with permit pulled for #2 (see notes).
Recommend modification #4 approved upon co-owner submitting specifications from installer prior to work start-
ing. Engineering will review electronically.
NEXT MEETING: Wednesday, November 16, 2022 at 7:00 p.m.
Submitted by Aric Tosqui

13
 HIGHLAND LAKES COMMITTEE REPORT
COMMITTEE: Finance Committee MEETING DATE: September 19, 2022

MEMBERS PRESENT: GUESTS PRESENT:

Barb Balok, Co-Chairperson Guy Balok, Board Liaison
Kathy Baldwin, Co-Chairperson Denise Hein, Board Liaison
Charlene Cach, Secretary Joe Poma, Property Manager
Joyce Elvy
Richard Wilson
Maureen Osiecki

SUBJECTS DISCUSSED:
• Reviewed August Financial Reports.
• Assessment coupons to be mailed early October.
• Approved final committee budgets for next fiscal year.
• Discussed HLCA Purchasing and Contract Procedures.
• Reviewed bid process for Reserve Study.
• Talked about Waste Management and consultant bids to review.

RECOMMENDATIONS TO THE BOARD: None

NEXT MEETING: Monday, November 21, 2022 @ 5 p.m.

Submitted by Charlene Cach

14
 Snow Removal Request Form
Handicapped/Disabled List – If you are in need of special attention with snow and ice removal, as
a courtesy, the Association maintains a list of those Co-Owners and residents that need this service,
forms can be obtained at the Clubhouse office. This form must be filled out yearly.

You must complete and return the Special Attention Form along with a copy of your handicap
sticker that is displayed in your car. (We will make the copy for you.) Anyone with a permanent
handicap plate will of course be on the list. However we will still need a completed form on file and
we will need to know if this condition is a temporary or permanent condition. Additionally, those
residents with permanent handicap plates will need to provide a copy of their vehicle registration.

We cannot guarantee that Maintenance will be able to provide this special attention for every
snow event; however, we will make every effort to do so.

If you are requesting this special service, please fill in the information below.

Check the box below that applies to you:

† Co-Owner is disabled
† Co-Owner is disabled and employed full-time or part-time.
† Co-Owner is disabled and has regular scheduled doctor appointments,
therapy sessions, chemotherapy treatments etc.

Please describe:

Date: Unit #:

Co-Owner Name:

Address:

Phone(s):

Please fill out the form completely, explaining your disability and your reasons for requesting that
you be placed on the Disabled List

Residents who meet the above criteria and provide a doctor’s note stating your disability will have
the snow cleared away from their porch and sidewalk first, and within snow policy parameters.

October 2022

15
 S NOW R EMOVAL P ROCEDURES
NORMAL SNOW EVENTS:
 2-3 inches - Clearing will begin during the snowfall and maintenance will work normal hours following the
established Snow Policy.
 4 inches or more – Maintenance will clear on weekends and at night following the Snow Policy.
LARGE SNOW EVENTS: 6 inches or more - Maintenance will begin clearing main sidewalks and trafc lanes during the
snow event. If necessary, they will continue the removal effort until 10:00 p.m. The next morning they will begin a second
clearing effort and work until all walks and courts are cleared, or until 8:00 p.m.
SNOW EMERGENCIES/BLIZZARDS: More than 10 inches - Efforts will be focused on keeping main roads, trafc lanes
and main sidewalks open to emergency trafc only. Once those elements are clear, work will begin on approach sidewalks
and courts. Maintenance will work up to 14 hours per day, until the roads, courts and walks are clear. Contractors may be
called in if necessary. The priority treatment of the handicapped list will be suspended during these events. Exceptions for
emergencies will be handled on a case basis.
PARKING SPACES: After the primary snow removal efforts are completed, maintenance will begin clearing parking
spaces if cars are out of the court. Management encourages Court Captains to facilitate the removal of cars and contact
the Clubhouse to advise when their court is clear and management will then contact maintenance to begin plowing the
parking spaces within that court. If maintenance is ready to plow a court, the Association may also contact the court
captains to facilitate the movement of parked vehicles.
OVERALL GOAL: The Association shall have the sidewalks, courts (not parking spots), and roads, clear within 48 hours of
the cessation of a snow event.
HAZARDOUS CONDITIONS: During the winter, the weather conditions favor the potential for
slippery sidewalks, porches and roads. Please use due care and caution during this time
of the year and keep a supply of ice-melter, which is available at the Clubhouse, at
your home for your use.

During the weekend, how much snowfall is required before

maintenance will be called in?
ANSWER: 4 inches or more measured in more than three areas on the property.

Why does my court seem to be last during the recent snowfall?

ANSWER: To attempt to bring some semblance of fairness, the starting point of snow
removal efforts change each time.
Snow
Removal

Why does it seem to take so long to clean my parking spaces?

ANSWER: Maintenance depends on the cooperation of the Co-Owners to empty the courts of cars
before plows can safely plow the spaces. The plows cannot t in between parked cars.

Why did Maintenance leave a small amount of snow on the sidewalk this time?
ANSWER: Leaving a small amount of snow provides traction to more safely walk.

Why does the Association have an adopted snow policy?

ANSWER: (A) To keep our Co-Owners informed of what to expect from the Association
(B) It is required as part of our Risk Management procedures.
How long should it take Maintenance to completely nish snow removal efforts?
ANSWER: 48 hours or less depending on the weather and the amount of snow.
In what order, and when, is snow blowing and plowing handled?
ANSWER: FIRST DAY SECOND DAY
1 – Streets 3 – Main Sidewalks 5 – Approach Walks 7 – Parking Spaces
2 – Clubhouse 4 – Centers of Courts 6 – Porches (Only if courts are clear of cars)

16
17
 Do you need a venue for your upcoming event?
Consider the Highland Lakes Clubhouse!

Did you know the clubhouse is available for rent

to Highland Lakes co-owners?

For as low as $35 (plus security deposit) you can rent

the Highland Room for your next family party. The
Highland Room rental includes the use of tables
and chairs and offers a variety of lighting options
as well as a projector screen for your slide shows or
meeting presentations.

For larger functions, you may also include the

main lounge of the clubhouse for your party. Our
full kitchen, which includes a full size refrigerator,
stove, microwave and buffet serving area is also
available for rent.

The Clubhouse Committee has worked hard to

make the clubhouse an amenity you would be
proud to utilize. We encourage you to visit the
newly remodeled clubhouse.. Details about rental
rates and restrictions are available at the Clubhouse,
or on the Clubhouse Committee page at HLCA.us

18
19
 Help backyard wildlife prepare for cold weather
Take a break from the raking and yard cleanup to help wild
animals and insects survive winter
From a wild animal's point of view, our annual autumn rituals of raking leaves and
cleaning up yards and gardens are a major blow—just when the going gets tough,
we're removing prime sources of food and shelter.
So do the animals (and yourself) a favor and skip the raking, bagging, trimming and
other yard chores this fall. It might just help your neighborhood wildlife survive the
coming cold weather. Here's what to do (or not do):

Put down the rake

Leaves are often viewed as a nuisance to be removed from yards, but they
are an important part of the ecosystem, providing food and shelter for
many creatures.
Leaving them in your yard provides habitat for overwintering beneÞcial insects like
butterßies, lacewings and lady beetles. These insects will help control pests and
pollinate your garden the following spring.

Keeping leaf litter in your yard doesn’t have to be messy – you can rake leaves into
thin piles around trees or into garden beds. Be sure not to shred the leaves, as this will
kill any insect eggs or larvae present.


Leave dead ßowers and plants in the garden

Hold off on nipping and tucking your garden beds or patio container plantings until
springtime; those dead stalks, leaves and seedheads provide food and protection to
wildlife. Critters will go especially wild for large ßowers like black-eyed Susans,
sedums, purple coneßowers, joe-pyeweed and sunßowers, as well as asters and
coreopsis, cosmos, phlox and goldenrod. The same goes for hardy ferns, which often
remain green well into winter.
Keep birds happy with plants like nannyberry, junipers, staghorn sumac and oak trees
that produce berries and nuts. Animals will also forage the seeds of dead
grasses and, next spring, birds will use old stalks and foliage for nest-building material.

Build a brush pile

Want an easy (and cheap) way to clear your yard of stray branches and twigs? Build a
brush pile to provide a safe spot for ground-nesting birds, chipmunks, rabbits and
hibernating reptiles, amphibians and insects. Put it in an out-of-the-way corner of your
property, preferably close to food sources and away from buildings. Start with a layer
of larger limbs and stack branches loosely, adding grasses and leaves to create nooks
and crannies.
~Humane Society of United States & Xerces, & Liz Gannon

20
21
 NORTHVILLE CIVIC CONCERN
NEEDS OUR HELP!!
We can accept donations at the clubhouse. Most
needed: pasta, pasta sauce, canned fruit, dry side
dish packets, instant mashed potatoes, rice, and
noodles with sauces. Please no expired food.
Don’t delay, donate today!

Contact: Peggy Zonca mmzonca@sbcglobal.net

22
ROBO-CALL SYSTEM:

Our current mass messaging system has over 700 resident e-mails and hundreds of phone
numbers. Receipt of messages from the Association is fully controllable by the resident
and you may opt-out at any time. The Association uses this database when it is necessary
to communicate with a certain building, a courtyard or the entire property. We try to
limit use of the system so that residents are not overwhelmed with messages. Whenever
a resident provides an e-mail address to the Association, it is automatically placed in our
robocall database, meaning that you will start receiving e-mail messages until such time
that you decide to opt-out. Receiving text messages, on the other hand, requires a
resident to “opt-in”. You likely provided a cell phone number when you moved into
Highland Lakes or we already had one on file and this was transferred to the database,
but in order for you to start receiving text messages or voice messages, you will need to
text the word “alert” from your cell phone to the number “22300”. If you receive a
confirmation text, you will know that we have your cell phone on file. The robocall
system provides so much more useful information than the occasional notice about food
trucks and it is used often to update residents on capital improvement projects, utility
shut-offs, suspicious activity, snow plowing and notices of major events, just to name a
few. If you would like to start receiving these messages, make sure that you have an e-
mail address on file with the office or, in the case of text messaging, verify that you have
opted-in from your cell phone. You may stop the messaging at any time.

ELECTRONIC PAYMENTS:

For roughly 50 years, the only form of payment that the Association accepted was a
check; either from the resident or from their bank in the form of an automatic issue.
Surprisingly, there were few complaints over the more recent years that we did not accept
credit cards or online payments. The Association decided to offer this service about a
year ago, realizing that almost everyone now pays their bills online. We were confident
that almost all residents would begin using the service, even if there was a $3 service fee
tacked on to make an electronic payment, but out of the 691 units at Highland Lakes, we
found that there are roughly 50 residents using the electronic payment option. Obviously,
payment by personal check or bank-issued check is perfectly fine, but for those of you
that didn’t know that an online option existed, here is how it works: the resident calls our
Bookkeeper, Beth Adams, and requests to be added to the electronic payment database.
Once added, Beth will send an invoice e-mail to the resident on the 1st of every month
and there will be a “click to pay” icon at the bottom of the invoice permitting the resident
to use a debit or credit card to pay their assessment plus the $3 fee. Any questions may
be directed to the office.

23
 CHANGES IN

TRASH COLLECTION POLICIES &

PROCEDURES

www.hlca.us – (248) 349-4006 Updated: September 2022

It has been over a year since we have changed waste disposal companies who pick up our trash,
bulk items, and yard waste. Unfortunately, sometimes policies and procedures are not followed by
our residents, especially what days to set out bulk/construction or yard waste outside the wooden
trash bin enclosures. This is a reminder of our TRASH COLLECTION POLICIES & PROCEDURES

Place INSIDE THE WOODEN TRASH CART ENCLOSURE

General Trash
DO’s

• Place all household trash inside heavy duty PLASTIC TRASH BAGS and tie them securely and
deposit into trash carts. This is the LAW.
• Put dog droppings into a small plastic bag, tied shut, and then place the secured bag in a
trash cart.
• Discard House plants as follows
o Remove house plant from planter and place in the paper bag for Yard Waste outside
the wooden garbage cart enclosure
o Place empty planter into trash bag
o Leave soil in the soil on your patio (do not put in trash bag)

DON’Ts

• Don’t throw loose trash in the trash carts (except for dog droppings in a plastic bag)
• Don’t place hazardous material or e-waste in the trash bags or trash carts. (See below)

PICK UP DAYS

The regular trash is picked up on Mondays and Thursdays, usually in the morning, subject to
change and exceptions for holidays. Only the trash carts INSIDE of the wooden trash cart
enclosures will be emptied.

Note: The waste hauler does not tidy up inside the trash cart enclosures. It is the responsibility of
HLCA residents to keep waste in heavy duty plastic trash bags that are tied closed and placed in
the trash carts. The waste hauler will NOT pick up anything placed outside the trash carts inside
the wooden trash cart enclosure.

24
 ALL OTHER ITEMS TO BE DISCARDED OUTSIDE THE
WOODEN TRASH CART ENCLOSURE

Large Bulk Items and Construction Debris

A. BULK ITEMS are defined as: (this list is not all inclusive)
• Large furniture - couches, chairs, mattresses, tables, lawn furniture and other furniture pieces
• Carpeting and padding
• Appliances - dishwashers, dryers, washing machines, furnaces, water heaters, stoves, trash
compactors, refrigerators, freezers, A/C units and dehumidifiers
o Federal Law Note: Federal law requires a certified technician to remove Freon from air
conditioners, dehumidifiers, and refrigerators BEFORE DISPOSAL. All air conditioners,
dehumidifiers, and refrigerators MUST be tagged with certificate of removal. NO EXCEPTIONS
o No consumer electronic equipment (e-waste) is allowed for disposal
• Household items - bicycles, barbecues

A good rule-of-thumb to remember: If it doesn’t fit in a garbage bag, it is bulk/construction/

waste. Also, if you produce an excessive amount of bulk/construction waste, due to a home
improvement or massive purge project, it is your responsibility to arrange for it to be picked up
and disposed of.

PICK UP DAYS (Read the HERALD back cover for dates)

• BULK ITEMS will be collected or picked up TWICE A MONTH, from a third-party contractor on
the 2nd and 4th Monday. Bulk items shall be placed outside the trash bin enclosure no earlier
than the night before (Sunday). It is illegal to place bulk waste outside for prolonged periods
of time, we may face fines, if this occurs.
• Store bulk items in your yard until the night before pick-up – Sunday night

B. CONSTRUCTION DEBRIS

All construction/building debris is PROHIBITED - wood, concrete, steel, cement, aggregates,

bricks, clay, metal, cabinets, and vanities are prohibited under our policy.

“Co-owners” residing at Highland Lakes, doing their own work, may place items defined above
outside the wooden trash cart enclosure (NO construction debris).

Contractors hired by the co-owner must haul away their own debris and may not place it outside
the wooden trash cart enclosure (i.e., a carpet installer, a mattress delivery service, etc.).

Also, if you produce an excessive amount of bulk waste, due to a home improvement or massive
purge project, it is your responsibility to arrange for it to be picked up and disposed of.

How do I get rid of bulk/construction debris items other than on the two pickup dates

• Request that the company that delivered the new item haul away the old item.
• If your unwanted item still has some “life” in it, list it in the HERALD or online for free.
• Contact a bulk rubbish provider for pick-up.
• Look into BAGSTER at: https://thebagster.com/

25
 Yard Waste – Paper Bags Only (April – November)

Yard waste, such as plant debris, shrubs, leaves, flowers, must be placed in commercially available PAPER
bags designed for this purpose. Bags MUST NOT weigh more than 50 lbs. and cannot contain anything but
vegetation. NO dirt, rocks, concrete, pavers, glass, or plastic.

PICK UP DAYS (April – November) (Read the HERALD back cover for dates)

• YARD WASTE will be collected or picked up TWICE A MONTH, from a third-party contractor on a Monday
(dates are published on the back cover of the HERALD)
• Yard Waste shall be placed outside the trash cart enclosure no earlier than the night before
(Sunday).
• Store these bags in your yard until the night before – Sunday night

Recycling – Cardboard Only

BREAK DOWN AND FLATTEN all cardboard boxes

WHERE TO DEPOSIT

1. Deposit in green recycling dumpster at the clubhouse

a. Do not overfill the dumpster or place cardboard outside of the dumpster
2. For further recycling information (see https://search.earth911.com)

PAPER (NEWSPAPERS, ADVERTISING, JUNK MAIL)

• Silver Springs Elementary School on Silver Spring Drive accepts all paper
• Deposit in the dumpster to the right on the north side of the building.

NOT PERMITTED FOR DISPOSAL AT ANY TIME

E-Waste or Hazardous Waste – Dispose of Old Medication

What is E-waste

E-waste is basically any consumer electronic equipment that a person no longer wants, such as a computer,
printer, back-up power supply, battery, iPad, cell phone, TV or monitor etc. (see https://search.earth911.com)

What is Household Hazardous Waste:

An easy rule-of-thumb is that if a product label has the wording along the lines of warning, danger, poison,
caution or hazardous on it, there’s a good chance the solid waste company cannot take it.

The association pays fines each time these rules are not followed.

Note: HLCA is not licensed to collect solid waste, nor are we licensed as a treatment, storage, and disposal
facility (TSDF) for E-Waste or household hazardous waste by the EPA. Licensing and insurance requirements
are far out of the reach of what we can afford.

Contact the Household Hazardous Waste Collection (HHW) for Northville Township at 1-734-326-3936
for correct disposal procedures and locations.
Dispose of Old Medication: Bring your unwanted medication - no liquids, needles, or injectable medication -
to the secure drop box in the lobby at the Northville Township Police Department at 41600 Six Mile Road
For further information, please consult their website
https://www.twp.northville.mi.us/services/solid-waste-collection/household-hazardous-waste-collection
3

26
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Please join us on Saturday, December 3rd from 7-10 p.m. for a chance to
toast the holiday season with friends.

The evening will include holiday music, 50/50 raffle, ugly sweater
contest, and bingo with prizes. Fun with your HLCA adult neighbors.

Guests will be seated at tables of 6-8 people and will be asked to bring
their own beverages and food/snacks for the table. Spaces will be limited
so reserve your table today for this free adult only event by completing
this form and returning to the Clubhouse by Monday, November 28.
We will not be able to accommodate late registrations.

Name __________________________ Unit # ________

phone # ___________

* Please list all names of guests you wish to be seated at your table.
Additional guests may be placed in open seats.

1. 6.

2. 7.

3. 8.

4.

5.

33
 FURNACE TUNE-UP
SPECIAL!
WE SERVICE ALL BRANDS INCLUDING

FURNACE TUNE-UP SPECIAL

$ 89 21 POINT
FULL INSPECTION
• Clean & Check
• Oil Motors
• Clean Filters
• Check Thermostat
• Test Carbon Monoxide
Not valid with any other offers. With coupon only.

248-231-2102
We offer senior discounts! HarrimanHeating.com

Your Highland Lakes Realtor Connection

Twice the Knowledge, Twice the Experience,
Twice the Service!
We’ve helped many of your neighbors and are
ready to help you. If you are thinking of buying
or selling, please give us a call!
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41430 Grand River Ave, Suite D
Mary Ketelhut Novi, MI 48375 John O’Brien
734-634-8128 248-756-0414

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34
R & H GLAZING, INC. ROGER THE HANDYMAN
LICENSED & INSURED • 23 YEARS EXPERIENCE • GUARANTEED WORK
WE REPAIR ANY WOOD, VINYL OR ALUMINUM WINDOW
SPECIALIZING IN BROKEN, SEALFAILED & FOGGED • Need a light in
that closet?
(734) 379-5355 • Does the door
OR NO TRIP
CHARGE stick?
(734) 422-5355
• Association Discounts FREE
NO JOB
• 10 Year Warranty on Glass
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out of Business? Bonded and Insured

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(734) 379-5355 Sharon: 734-732-2066 roger: 734-732-0771

• #1 Team at Northville / Novi KW 1999-2021

• Over 800 Million in Real Estate Sold
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best Realtors 2011-2021

39500 Orchard Hill Pl Suite 100

Jim DiMora Novi, Michigan 48375
Highland Lakes Specialist

To view active, pending and sold condos in Highland Lakes go to:

www.HighlandLakesInfo.com
Please call me if you are thinking about selling your condo. There is no
agent more qualified to help you with your real estate needs than me!

JIM DIMORA 248-505-7728

35
 SPECIAL
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Water Heater
Installed for $1,275

I.S.E.
Garbage Disposal
Installed for $305

36
 John and Lisa Marker
Call us today!
Get A FREE Home Warranty!
Over 2000 homes sold since 1996!
and

Over 35 Years of Real Estate Experience!

37
 Highland Lakes Court Liaisons
NOTE: ALL AREA CODES ARE 248 UNLESS INDICATED OTHERWISE

Anchor Itham Neptune

Tracey Green .................... 321-4614 Daniel Long................734-245-6191 Paul Curtis (B33)...............231-1247
Mary Kay Wimsatt (B34)...767-9846
Althea Juliet Elizabeth Oliver (B35).......880-2637
Sue Tocco ......................... 231-8960
Debra Behrmann........734-934-0625 Norwood
Kelley Walker .................... 345-3756
Amboy Kenyon
Brad Todorov .................... 380-1611 Elizabeth Dombles.............. Unlisted Oakland
Earl Smith ......................... 349-6478
Andover
Pam Takacs ...................... 417-1667 Lagoon
Marchelle Brotz..........517-525-1661 Old Bridge
Janice Howard .................. 921-1344
Aqueduct
Marsha Mistecki............313-737-7227 Lehigh
Pond
Lela Lutz............................349-6782 Sheila West................720-338-5899
Bryn Mawr
Robert Gorczyca........734-751-7828 Lehigh Lane Queen Anne
Dianne Hartman ............... 229-3884 Kathy Baldwin ................... 380-6429
Dartmouth
Ying Zhang.................734-394-1365
Leidel Richards
Nancy Terwin.....................982-5279
Barbara Adams ................. 982-8247
Dearborn
Rachel Ross................734-536-1665
Lilac Sandy
Beverly Brenner ................ 348-2982
Dorothy Gay Marianne Brandt................735-3931
Anita Mitzel ....................... 310-9404
Savoy
Longwood Linda Potter.......................231-2294
Eddington Jean MacKenzie .................349-0998
Brienne Duffy .................... 752-7579
Schoolhouse
Lyric Leslie Wilcox......................449-6726
Farragut Nicole Ayres...............810-588-0666
Elaine Anderson................735-0501
Seabrook
Andrea Valle ..................... 819-0704
Hayes Madison
Judy Nakdimen ................ 344-0336
D. & G. Loudy Valiant
..........................................349-3308 Kristine Fenton ................. 348-6779
Malvern
Inlet Viviana Lande....................320-0691 Viewpoint
Betsy Byrne........................207-6221 Renee Palmer................... 274-6424

Mann
Iron Gate Whitman
Sharon Smith.....................348-0706
Diane Butkowski.................982-2689 Marianne Brandt................735-3931

Ironwood Mariner Windsor

Barbara Balok ............734-667-3507 Douglas Perrin .................... Unlisted Peggy Bozyk.....................821-1429

38
 When protecting your Community, the
EXPERIENCE MATTERS.
• Condominium Associations
• Homeowners Associations
• Apartment Buildings
• Cooperatives
• Director’s & Officers Liability
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• Worker’s Compensation
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• Business & Personal Auto
• Cyber Liability
• Environmental Liability
• Umbrella Liability

Call The Maris Brown Insurance Group today!

(248) 257-5556
MarisBrownInsurance.com
1055 E. South Blvd. Ste. 140, Rochester Hills
56849 Grand River Ave. Ste. 12, New Hudson

Auto | Home | Life | Business | Farm | Lake Estate®

39
 November 2022
SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY
1 2 3 4 5
Wednesday Crafters Morning Stretch
Noon - 2 p.m. 9:30 a.m. - 10:15 a.m.
Women’s Club
noon
Court Liaison
Comm. 7:00 p.m.
Trash Pickup
6 7 8 9 10 11 12
Beginners Walking Wednesday Crafters Morning Stretch
Daylight Savings Group Noon - 2 p.m. 9:30 a.m. - 10:15 a.m. Veteran’s Day
Ends 10:00 a.m.
Clubhouse
Comm. 6:00 p.m.

Trash & Yard Waste

Pickup Trash Pickup
13 14 15 16 17 18 19
Beginners Walking
Wednesday Crafters Morning Stretch Herald Comm.
Group 9:30 a.m. - 10:15 a.m.
Noon - 2 p.m. 10:00 a.m.
10:00 a.m.
Engineering
Grounds Meeting Committee
6:30 p.m. 7:00 p.m.

Trash & Bulk Pickup Trash Pickup

20 21
Beginners Walking
22 23 24 25 26
Group Wednesday Crafters Thanksgiving
10:00 a.m. Noon - 2 p.m.
Finance Comm.
Clubhouse Closed
5:00 p.m.
Board Meeting
7:00 p.m.
Trash & Yard Waste
Pickup Trash Pickup
27 28 29 30 1 2 3
Beginners Walking Morning Stretch Holiday
Wednesday Crafters 9:30 a.m. - 10:15 a.m.
Group Noon - 2 p.m. Gathering
10:00 a.m. Women’s Club 7:00 p.m. -
noon
10:00 p.m.

Trash & Bulk Pickup Trash Pickup

4 5 6 7 8 9 10
Beginners Walking Morning Stretch
Wednesday Crafters
Group 9:30 a.m.- 10:15 a.m.
Noon - 2 p.m.
10:00 a.m.

Court Liaison
Comm. 7:00 p.m.
Trash Pickup Trash Pickup

CLUBHOUSE WINTER HOURS