You are on page 1of 48

[Type the

document
title]
[Type the document
subtitle]

ASUS - PC
English Profession 1

BAB 1
INTRODUCTION

Do you know how to introduce yourself in English?When you introduce


yourself in English, the vocabulary isn‟t very complex. You usually know the
words.The following phrases will help you to introduce yourself both casually and
confidently. If someone is introduced to you, you may reply "Nice to meet you" and
introduce yourself afterwards.

Introduce Yourself: Name

Question : What’s your name?

Answers :

 Hello, my name is …/ Hi, I‟m …


 My full/ first/ last name is …
 You can call me …/ They call me …/ Please call me …/ Everyone calls me

 My nick name is …
 Good afternoon. May I introduce myself? My name is … (formal)

Self Introduction: Country

Questions :

Where are you from?/ Where do you come from?

Where were you born?

Answers :

 I‟m from …/ I hail from …/ I come from …/ My hometown is …/ I‟m


originally from … (country)
 I‟m … (nationality)
 I was born in …

Introduce Yourself: Address

Question : Where do you live?/ What’s your address?

1 De Access Hotel & Culinary Training Center


English Profession 1

Answers :

 I live in … / My address is … (city)


 I live on … (name) street.
 I live at …
 I spent most of my life in …
 I have lived in … for/ since …
 I grew up in …

Self Introduction : Age

Question : How old are you?

Answers :

 I‟m … years old.


 I‟m …
 I‟m over/ almost/ nearly …
 I am around your age.
 I‟m in my early twenties/ late thirties.

Introduce Yourself : Family

Questions :

How many people are there in your family?

Who do you live with?/ With whom do you live?

Do you have any sibling?

Answers :

 There are … (number) people in my family. They are …


 There are … (number) of us in my family.
 My family has … (number) people.
 I live with my …
 I am the only child.
 I don‟t have any siblings.
 I have … brothers and … (number) sister.

Self Introduction : Birthday/ Phone number

Questions :

2 De Access Hotel & Culinary Training Center


English Profession 1

What is your date of birth?/ When is your birthday?

What is your phone number?

Answers :

 My birthday is on …
 My phone number is …

Introduce Yourself : Jobs

Questions :

What do you do?/ What do you do for living?/ What’s your job?/ What
sort ofwork do you do?/ What line of work are you in?

What did you want to be when you grew up?

Answers :

 I am a/ an …
 I work as a/ an …
 I work for (company) … as a/ an …
 I‟m unemployed./ I am out of work./ I have been made redundant./ I am
between jobs.
 I earn my living as a/ an …
 I am looking for a job. / I am looking for work.
 I‟m retired.
 I would like to be a/ an …/ I want to be a/ an …
 I used to work as a/ an … at … (places)
 I just started as … in the … department.
 I work in/at a … (places)
 I have been working in … (city) for … years.

Useful jobs for self introduction : teacher, nurse, secretary, manager, cleaner,
policeman, builder, engineer, businessman, fire fighter, postman, doctor,
architect, farmer,…

Useful places : bank, factory, supermarket, museum, hospital, shop, gallery, …

Self Introduction : Hobbies

Questions :

3 De Access Hotel & Culinary Training Center


English Profession 1

What’s your hobby?/ What do you like?/ What do you like to do?/ What’s
your favorite … ?

Answers :

 I like/ love/ enjoy/ … (sports/ movies/ …/)


 I am interested in …
 I am good at …
 My hobby is …/ I am interesting in …
 My hobbies are …/ My hobby is …
 My favorite sport is …
 My favorite color is …
 I have a passion for …
 My favorite place is …
 I sometimes go to … (places), I like it because …
 I don‟t like/ dislike/ hate …
 My favorite food/ drink is …
 My favorite singer/ band is …
 My favorite day of the week is … because …

Because : (self introduction sample)

 there are many things to see and do


 This is one of the most beautiful places I have been visited.
 I can relax there
 it‟s relaxing/ popular/ nice/ …

Hobbies – Free time activitiesfor self introduction.

 Reading, painting, drawing


 Playing computer games
 Surfing the Internet
 Collecting stamps/ coins/ …
 Going to the cinema
 Playing with friends
 Chatting with best friends
 Going to the park/ beach/ zoo/ museum/ …
 Listening to music
 Shopping, singing, dancing, travelling, camping, hiking, …

Movies : action movie, comedy, romance, horror, document, thriller, cartoons, …

Sports : volleyball, badminton, tennis, yoga, cycling, running, fishing, …

4 De Access Hotel & Culinary Training Center


English Profession 1

Introduce Yourself : Education

Questions :

Where do you study?

What do you study?/What is your major?

Answers :

 I‟m a student at ... (school)


 I study at .../ I am at ... / I go to ... (school)
 I study ... (majors)
 My major is ...

Majors in English : accounting, advertising, arts, biology, economics, history,


marketing, journalism, sociology, philosophy, ...

Introducing Yourself

Here are some examples you can use:

1. Hello, My name is Robert Johnson


Please call me Robert.
I am from Toronto, Canada.

2. Good afternoon. May I introduce myself? My name is Mrs. Aiko.


I‟m from Tokyo, Japan.

3. Hi! My name is David Anderson


I am from Washington, America.
Please call me David.

Introducing Other People

If you want to introduce a friend, a relative or a colleague to someone, you may do


so by using the following phrases.

 I‟d like you to meet my friend/colleague/brother ...


 This is my friend .../ This is ...
 Have you met ...?
 May I introduce you ... to you? (formal)

5 De Access Hotel & Culinary Training Center


English Profession 1

1. Frank:Shelly, have you metmy colleague Robert?


Shelly: Pleased to meet you, Robert.
Robert: Nice to meet you too, Shelly. (or "Hello, Shelly.)
2. Susan: Mr. John, I'd like to introduce you to my manager, Mr. James.

Note :
 When introducing yourself or other people in a formal situation use full
names (I‟m Robert Johnson)
 You should give more information about yourself /the person (age, work,
place, what you like to do)
 When meeting someone for the first time,it is not appropriate to ask
certain types of questions (a person's age, birth date, salary, weight,
marital status)

Practice Introducing yourself in class with using


the aspects above

6 De Access Hotel & Culinary Training Center


English Profession 1

BAB 2
GREETING AND FAREWELL

Greeting means welcoming someone with particular words or a particular

action. Greetings are important because greetings are a part of every conversation.

It is important to know how to use them properly and with confidence. It‟s easy to

become fluent with their use because you have an opportunity to practice them

every time you talk to someone. The first moments of an interaction you have with

someone are crucial because they will set the tone for the conversation to follow

andthey will quickly form a first impression of you that may be hard to change later

on.

Here are some usual expressions you can use to greet people.

Greeting

 Hi, hello.

 Good morning, good afternoon, good evening.

 How are you?

 How are you doing?

 How do you do?

Responding to greeting

 Hi, hello.

 Good morning/Good afternoon/Good evening.

 I'm fine thank you (thanks)/Okay! Thank you (thanks)/Can't complain/Not

bad.

7 De Access Hotel & Culinary Training Center


English Profession 1

 How about you?/And you?

 How do you do?

Formal to Informal Greetings and Introductions

First meetings

Formal Introducing Introducing Responding On Leaving


yourself others to an
introduction

 How do  Mrs Hand,  Pleased


to meet  Goodbye. It's a
you do? My may I you Mrs Hand. pleasure to
name is introduce my have met you.
Mrs Hand. boss, Mr
Smith.

 Hello,  Lynne,I'd like  Pleased to meet  Goodbye. Nice


Lynne you to meet you Lynne. to have met
Hand. I'm John Smith, you.
the owner our salesman.
of this John, this is
website. Lynne Hand.

 Lynne  Lynne,meet  Hi, Lynne. How  Bye. It was


Hand. John, my are you? nice to meet
husband. you.
John, this is
my teacher
Lynne.
Informal

8 De Access Hotel & Culinary Training Center


English Profession 1

Subsequent meetings

Formal Possible Greetings Possible responses


 Hello, Mrs Hand. It's nice tosee  What a pleasant surprise! How
you again. are you? It's been a while.

 Good morning Mrs Hand. How  I'm very well thank you. And
are you today? you?

 Good afternoon, Mrs Hand. It's  Thank you. It's nice to see you
good to see you. too. How are you?

 Hello Lynne. How are you doing?  Fine thanks. What's new with
you?

 Hi, Lynne! How's it going?  Not too bad, busy as ever.


 Hi, Lynne. How are things?  Oh fine. You know how it is.
Informal

Note :
 Good morning - any time in the morning after waking up (05.00 - 12.00)
Good afternoon - between noon and evening (12.00 - 18.00)
Good evening - in the evening (18.00 - 21.00)
Good night (21.00 - 05.00)
Good day - any time, but it feels old-fashioned
Good Evening is only used when we greet someone. Good Night is only
used when we leave someone (Good night never means "hello", always
"goodbye").
 When you greet someone and say: "How do you do?", this isn't really a
question, it just means "Hello".
 On first meeting say, "It's nice to meet you", and when departing "It
was nice to meet you".
 For future meetings say, "It's nice to see you again", and when
departing, "It was nice to see you again."

9 De Access Hotel & Culinary Training Center


English Profession 1

Shaking Hands

When meeting someone formally for the first time, we shake their
hand and say "How do you do?" or "Pleased to meet you."

When young people meet informally they sometimes say "Give me


five!" and slap their hands together (high five).
Generally we do not shake hands with people we know well.
EXERCISES
I. CHOOSE THE CORRECT ANSWER.

1. John : Ben , have you met Paul?


Ben : No , I haven‟t. How do you do?
John : ....................................

a. I‟m doing all right. I hope you are too.


b. I‟m fine , thank you , and you?
c. How do you do? It‟s nice to meet you.
d. Where do you come from?

2. In a coffee shop.
A : Hi. How have you been lately?
B : .....................................

a. Fine , Is this your friend?


b. And how‟s the weather been?
c. Not very well. Have you been ill too?
d. Fine , thank you. And you?

3. Gloria : Oh , Hi Sarah......................?
Sarah: Fine. How about you?
Gloria : OK. Thanks

a. How do you do?


b. What‟s happening.
c. What about you.
d. How‟s everything with you.

10 De Access Hotel & Culinary Training Center


English Profession 1

4. Situation : Peter wants to introduce his friend to his mother. What should he say?
a. Ron, I‟d like you to meet my mother.
b. How do you do?
c. I‟m very please to introduce my mother to you.
d. How are you?

Mrs. Davis : Mr. Long , I would like to introduce a friend of mine , Carol Winters.
Carol, This is Mr. Green long.
Carol : .........(5)................
Mr. Long : ............(6)................

5. a. How are you?


b. How are you doing?
c. I haven‟t seen you for ages.
d. How do you do?

6. a. Fine, thanks.
b. Not very well today.
c. Please to meet you.
d. What about you?

7. Al : Tom, I‟d like you to meet someone. Diane, This is Tom


Diane : Hello, Tom.
Tom : .........................

a. How are you, Diane?


b. Hello, Diane, Very nice to meet you.
c. I‟m fine. What about you?
d. We haven‟t seen each other for a long time, have we?

8. Fred : .......... My name is Fred.


Linda : Hi Fred. I‟m Linda.

a. I don‟t think we‟ve met before.


b. I haven‟t seen you for ages.
c. How are you?
d. How have you been?

11 De Access Hotel & Culinary Training Center


English Profession 1

9. Charles : Tom, I‟d like you to meet Richard Wilson.


Mr. Wilson : ................................
Tom : It‟s a pleasure, Mr. Wilson.
Mr.Wilson : Oh, call me Richard. Charles has told me so much about you.

a. Nice to meet you , Tom?


b. Is it a pleasure, Tom?
c. How are you, Tom?
d. What do you do, Tom?

II. PRACTICE THIS CONVERSATION IN PAIR.


1. How do you feel when you are being introduced?Why?
2. Do you find it easy to introduce yourself to others?
3. Ho do you remember the name of the person when you‟re introduced?
4. How do you find it difficult to remember last names? Why?

12 De Access Hotel & Culinary Training Center


English Profession 1

BAB 3
SPELLING AND PRONUNCIATION

The spelling of lots of words is different from the pronunciation because our
pronunciation has changed over the years while our spelling system hasn't changed much.
The following words are usually pronounced with two syllables - asp / rin
not three syllables asp i rin.

spelling - pronunciation-the letters in brackets aren't usually pronounced

aspirin - asp(i)rin asp/rin


business - bus(i)ness bus/ness
chocolate - choc(o)late choc/lat
different - diff(e)rent diff/rent
evening - ev(e)ningev/ning
every - ev(e)ryev/ry
marriage - marri(a)ge ma/rige
omelette - om(e)letteom/let
restaurant - rest(au)rant rest/ rant
several - sev(e)ralsev/ral
Wednesday - We(d)n(e)sday wens/day

The following words are usually pronounced with


three syllables comf/ta/ble
not four syllables com/for/ta/ble.

comfortable - comf(or)table comf/ta/ble


interesting - int(e)resting in/tres/ting
secretary - secret(a)ry se/cre/try
temperature - temp(e)rature tem/pra/ture
usually - us(u)ally u/sa/lly
vegetable - veg(e)table veg/ta/ble

Silent letters

In the following words b is silent.

 Climb, comb, dumb

13 De Access Hotel & Culinary Training Center


English Profession 1

In the following words d is silent.

 Handkerchief, sandwich, Wednesday

The gh is silent in the following words.

 Bought, caught, ought, thought, daughter, height, high, light, might, neighbour,
right, sight, tight, straight, through, weigh

In the following words h is silent

 What, when, whip, why, honest, hour, honour

Words ending in -ize and -ise

In British English some words can be spelt with either -ize or -ise. In American English, the
forms with -ize is more common.

Examples are given below:

British English

 Realize / realise
 Computerize / computerise
 Mechanize / mechanise
 Baptize / baptise

American English

 Realize
 Mechanize
 Computerize
 Baptize

Most words of two or more syllables have -ise in both British and American English.

Examples are:

 Surprise, revise, exercise, advise, comprise, despise, compromise, improvise,


supervise, televise, advertise

Notes:

In American English, advertize is also possible.

If in doubt, remember that -ise is almost always correct in British English.


14 De Access Hotel & Culinary Training Center
English Profession 1

HOMOPHONE

Homophones are words that you pronounce the same but they have different meanings.
ate / eight sun / son sale / sail stairs / stares hear / here
mail / male waste / waist write / right deer / dear die / dye
hair / hare buy / by see / sea sum / some wood / would
flower / flour blew / blue eye / I bear / bare pain / pane
weigh / way root / route weather / night / knight road / rode
whether

Tongue Twister

Tongue twisters are a great way to practice and improve pronunciation and fluency. They
can also help to improve accents by using alliteration, which is the repetition of one sound.
(Listen and practice)

1. She sells seashells by the seashore


2. I scream, you scream, we all scream for ice cream
3. I saw Susie sitting in a shoeshine shop
4. Can you can a can as a canner can can a can?
5. I saw a kitten eating chicken in the kitchen
6. If a dog chews shoes, whose shoes does he choose?
7. I wish to wash my Irish wristwatch
8. Wayne went to wales to watch walruses
9. He threw three free throws
10. So, this is the sushi chef

15 De Access Hotel & Culinary Training Center


English Profession 1

BAB 4
YES/NO QUESTIONS

Yes/No questions are those questions that expect „yes‟ or „no‟ as the answer. When
we answer Yes/No questions we do not normally repeat the complete question. Instead, we
use an apropriate auxiliary verb. This auxiliary is usually present in the question:

- „Are you interested?‟ „Yes, I am.‟


- „Does she go to work early in the morning?‟ „Yes, she does.‟

Exercise I. Nominal Sentences

Complete the questions below with the apropriate word

1. „ ____ they musicians?‟ „Yes, they ____.‟ They ____ musicians.

2. „ ____ it your smartphone?‟ „No, it ____.‟ It ____ my smartphone.

3. „____ you busy right now?‟ „Yes, I ____.‟ I ____ busy right now.

4. „____ we at the right building ?‟ „No, we ____.‟ We ____ in the right building.

5. „____ your father a salesman?‟ „Yes, he ____.‟ He ____ a salesman.

6. „____ they your employees?‟ „No, they ____.‟ They ____ my employees.

Exercise II. Verbal Sentences

Practice making questions and giving short answers in the simple present tense

Example: Do you wake up early every day? Yes, I do. (I wake up early every day.)

1. ____________________________________ (He takes the bus to school.)

2. ____________________________________ (They don‟t live in a big city.)

3. ____________________________________ (They like to play tennis.)

4. ____________________________________ (They don‟t watch TV a lot.)

5. ____________________________________ (He lives in an apartment.)

6. ____________________________________ (The students work hard.)

7. ____________________________________ (She doesn‟t eat in the cafetaria.)

8. ____________________________________ (I speak French.)


16 De Access Hotel & Culinary Training Center
English Profession 1

BAB 5
WH-QUESTIONS

One of the skills that we need to learn in communication is asking question. We need
to ask to get information. In order to do so, we use Wh-questions. They are questions that
start with:

 Who - Asking about people (Who are you? Who likes Chicken?)
 What - Asking about things or activities (What is this? What sports do you like?)
 What time - Asking for a specific time (What time is it?)
 What ... like - Asking about characteristics (What is your sister like?)
• When - Asking about general or specific times (When is the movie?)
• Where - Asking about places (Where is the school? Where is the restaurant?)
• Why – Asking about the reason of something (Why are you sad? Why do you
leave the class?)
• How –Asking about the way something is done (Why are they hungry?)
 Combined with many words to ask questions about specific characteristics,
qualities, quantities, etc. (How much? How long?How often?)
 Which - Asking to specify a specific thing – choice between possibilities
 (Which pencil is mine? Which do you like better, the dog or the cat?)
• Whose – Asking the owner of something (Whose computer is that?)

EXERCISES

Complete the following wh-questions in the present simple tense.

Example: Who___________________________? (take-you-school)

Who takes you to school?

Who ___________________________? (you-call-most)

Who do you call most?

1. Who___________________________? (you-stay-with)

2. Which___________________________? (car-start-first)

3. Why___________________________? (Derek-not-eat-fruit)

4. What___________________________? (he-think-about it)

5. Where___________________________? (Joe and his wife-live)

17 De Access Hotel & Culinary Training Center


English Profession 1

6. How___________________________? (your grandpa-repair-the machine)

7. Who___________________________? (work-with you)

8. Which___________________________? (colour-you-prefer)

9. Why ___________________________? (Mary-not-help-with housework)

10. What ___________________________? (annoy-you)

11. Where___________________________? (he-put-his bag)

12. How___________________________? ( and her friend-speak)

1. We usually do English exercises in class every Monday and Thursday.

What ______________________________________________________

Where _____________________________________________________

Who ______________________________________________________

When _____________________________________________________

2. Mr.John goes to his office by train everyday

Who ______________________________________________________

Where ____________________________________________________

When _____________________________________________________

How ______________________________________________________

3. Mark gets his first job as a security in a bank this morning.

Who ______________________________________________________

Where _____________________________________________________

What ______________________________________________________

When ______________________________________________________

18 De Access Hotel & Culinary Training Center


English Profession 1

BAB 6
SIMPLE PRESENT TENSE

I. Frequency Adverbs
Choose the correct verb from the list below to complete the following sentences. Use
the correct form of the simple present tense.

Eat / travel / play / listen to / help / shop / drink / rain / take / do

1. I never ______________ coffee before I go to bed.


2. She always ______________ her mother with the housework.
3. Her husband never ______________ the laundry.
4. They usually ______________ the bus to school.
5. We seldom ______________ dinner in a restaurant.
6. They rarely ______________ to different countries.
7. She usually ______________ at the supermarket near her home.
8. We sometimes ______________ cards on the weekend.
9. It often ______________ in April.
10. Teenagers seldom ______________ their parents.

II. Negative Sentences


Write the negative (-)
1. Kevin plays basketball. ___________________________
2. Steve can make breakfast. ___________________________
3. I run to school. ___________________________
4. The kite flies into the air. ___________________________
5. he is from Spain. ___________________________
6. Mr. Smith teaches French. ___________________________
7. Sandy washes her hair. ___________________________
8. The children know the answer. ___________________________
9. She sits on a chair. ___________________________
10. Ann and Sue carry a box. ___________________________

III. Sentence Completion


Put the verb into correct form, positive or negative
1. Margareth _______ four languages – English, French, German and Spanish.
(speak)
2. I _______ my job. It‟s very boring. (like)
19 De Access Hotel & Culinary Training Center
English Profession 1

3. „Where‟s Martin?‟ „I‟m sorry. I _______ .‟ (know)


4. Sue is a very quiet person. She _______ very much. (talk)
5. Jim _______ a lot of tea. It‟s his favourite drink. (drink)
6. It‟s not true. I _______it! (believe)
7. That‟s a very beautiful picture. I _______ very much. (like)
8. Mark is a vegetarian. He _______ meat. (eat)

20 De Access Hotel & Culinary Training Center


English Profession 1

BAB 7
NUMBERS

1. The cardinal numbers and the ordinal numbers

The cardinal numbers (one, two, three, etc.) are adjectives referring to quantity, and the
ordinal numbers (first, second, third, etc.) refer to distribution.

Number Cardinal Ordinal


1 one first
2 two second
3 three third
4 four fourth
5 five fifth
6 six sixth
7 seven seventh
8 eight eighth
9 nine ninth
10 ten tenth
11 eleven eleventh
12 twelve twelfth
13 thirteen thirteenth
14 fourteen fourteenth
15 fifteen fifteenth
16 sixteen sixteenth
17 seventeen seventeenth
18 eighteen eighteenth
19 nineteen nineteenth
20 twenty twentieth
21 twenty-one twenty-first
22 twenty-two twenty-second
23 twenty-three twenty-third
24 twenty-four twenty-fourth
25 twenty-five twenty-fifth
26 twenty-six twenty-sixth
27 twenty-seven twenty-seventh
28 twenty-eight twenty-eighth
29 twenty-nine twenty-ninth
30 thirty thirtieth

21 De Access Hotel & Culinary Training Center


English Profession 1

31 thirty-one thirty-first
40 forty fortieth
50 fifty fiftieth
60 sixty sixtieth
70 seventy seventieth
80 eighty eightieth
90 ninety ninetieth
100 one hundred hundredth
500 five hundred five hundredth
1,000 one thousand thousandth
1,500 one thousand five hundred, or fifteen one thousand five hundredth
hundred
100,000 one hundred thousand hundred thousandth
1,000,000 one million Millionth
Examples
 There are twenty-five people in the room.
 He was the fourteenth person to win the award.
 Six hundred thousand people were left homeless after the earthquake.
 I must have asked you twenty times to be quiet.
 He went to Israel for the third time this year.

2. Reading decimals
Read decimals aloud in English by pronouncing the decimal point as "point", then read
each digit individually. Money is not read this way.
Written Said
0.5 point five
0.25 point two five
0.73 point seven three
0.05 point zero five
0.6529 point six five two nine
2.95 two point nine five

3. Reading fractions
Read fractions using the cardinal number for the numerator and the ordinal number for
the denominator, making the ordinal number plural if the numerator is larger than 1. This
applies to all numbers except for the number 2, which is read "half" when it is the
denominator, and "halves" if there is more than one.
Written Said
1/3 one third
¾ three fourths

22 De Access Hotel & Culinary Training Center


English Profession 1

Written Said
5/6 five sixths
½ one half
3/2 three halves

4. Pronouncing percentages
Percentages are easy to read aloud in English. Just say the number and then add the
word "percent".
Written Pronounced
5% five percent
25% twenty-five percent
36.25% thirty-six point two five percent
100% one hundred percent
400% four hundred percent

5. Reading sums of money


To read a sum of money, first read the whole number, then add the currency name. If
there is a decimal, follow with the decimal pronounced as a whole number, and if coinage
has a name in the currency, add that word at the end. Note that normal decimals are not
read in this way. These rules only apply to currency.
Written Spoken
25$ twenty-five dollars
52€ fifty-two euros
140₤ one hundred and forty pounds
forty-three dollars and twenty-five cents (shortened to "forty-three
$43.25
twenty-five" in everyday speech)
€12.66 twelve euros sixty-six
₤10.50 ten pounds fifty

6. Pronouncing measurements
Just read out the number, followed by the unit of measurement, which will often be
abbreviated in the written form.
Written Spoken
60m sixty meters
25km/h twenty-five kilometers per hour
11ft eleven feet
2L two liters
3tbsp three tablespoons

23 De Access Hotel & Culinary Training Center


English Profession 1

Written Spoken
1tsp one teaspoon

7. How to say 0
There are several ways to pronounce the number 0, used in different contexts.
Unfortunately, usage varies between different English-speaking countries. These
pronunciations apply to American English.
Pronunciation Usage
Used to read the number by itself, in reading decimals,
Zero percentages, and phone numbers, and in some fixed
expressions.
o (the letter name) Used to read years, addresses, times and temperatures
Nil Used to report sports scores
nought Not used in the USA

8. Reading phone number


 Each figure is said separately.
24 - two four
 The figure 'O' is called oh.
105 - oneoh five
 Pause after groups of 3 or 4 figures (last group).
376 4705 - three seven six, four seven oh five
 If two successive figures are the same, in British English you would usually use the
word double (in American English you would just say the figure twice)
376 4775 - BE: three seven six, four double seven five
376 4775 - AE: three seven six, four seven seven five

24 De Access Hotel & Culinary Training Center


English Profession 1

EXECISES
1. 0271 – 772491
2. 031 – 818762
3. 081722511044
4. 088530126699
5. 082000111168
6. 8/20
7. 15/19
8. 3/7
9. 10/35
10. 0.08
11. 12.75
12. 44.11
13. $62.50
14. $180.25
15. Rp 4.670.500,00
16. Rp9.350,00
17. Rp10.888.125,00
18. 123%
19. 86%
20. 5 tbsp

25 De Access Hotel & Culinary Training Center


English Profession 1

BAB 8
TELLING TIME

When it's "on the hour" we say "o'clock". But only when it's on the hour.

One o'clock Seven o'clock

Two o'clock Eight o'clock

Because it can be difficult to say whether 12 o'clock is during the day or the night,
we use two special terms.

00:00 and 24:00 = Twelve 12:00 = Twelve


midnight (or midnight) noon (or noon)

In five minute increments, when it's past the hour (up to 30 minutes past) we say
"past".
When it's before the hour (after 30 minutes past) we say "to".
There are 60 minutes in an hour.
30 minutes is half an hour, we say "half past" or "thirty".
15 minutes is quarter of an hour, we say "quarter past" or "fifteen" or "quarter to" or
"forty-five".

26 De Access Hotel & Culinary Training Center


English Profession 1

Twelve fifteen

Twelve o'clock or

Quarter past twelve


Twelve thirty
Twelve forty-five

or
or

Half past twelve


Quarter to one
We never say "half to".

At other "odd" times, when we want to be accurate, we add the word


"minute(s)":-

It's one
It's twenty-eight minutes
minute past
to twelve.
three.

If you want to avoid trying to remember when to use "minutes"


and when not to just say "nearly" or "just turned".

It's just turned half past It's nearly


eleven. three o'clock.

27 De Access Hotel & Culinary Training Center


English Profession 1

Prepositions used with time


At a
In a length
point in
of time
time

"It's 12.45, "I'll see you


"When "Let's
when will in an hour,
shall we meet at
you be at about
meet? 12.30."
ready? 1.45."

Naturally speaking
Digital clocks often show the time this way using the 24-hour-clock, only the police
and the military actually speak using the 24 hour clock:

If it's before noon we tend If it's after noon we say If it's late we say "at
to say "in the morning". "in the afternoon". night".

07:00 14:00
22:00
It's seven o'clock in the It's two o'clock in the
It's ten o'clock at night
morning. afternoon.
15 minutes past the hour
is quarter past:

07:15 14:15 22:15


It's quarter past seven in It's quarter past two in It's quarter past ten at
the morning. the afternoon. night.
30 minutes past the hour
is half past:

07:30 14:30
22:30
It's half past seven in the It's half past two in the
It's half past ten at night.
morning. afternoon.
45 minutes past the hour
is quarter to:

07:45 14:45 22:45


It's quarter to eight in the It's quarter to three in It's quarter to eleven at
morning. the afternoon. night.

28 De Access Hotel & Culinary Training Center


English Profession 1

How to ask the time in English.


Excuse me. What time is it, please?
Excuse me. Do you have the time, please?
Excuse me. Could you tell me the time, please?

Writing the time


Morning 00:01 - 11:59
a.m. - stands for Ante Meridiem (the time
00:01 hrs - 12:00
between midnight and noon)
noon or midday 12:00
p.m. - stands for Post Meridian (after
12:01 - 24:00 hrs
noon)
Afternoon 12:01 - 18:00
Evening 18:01 - 21:00
Night 21:01 - 24:00
Midnight 24:00 / 00:00
There are 24 hours in a day, but only the military, police and computer programmers
use the 24-hour clock. When writing or speaking generally we tend to use the 12-
hour clock. The 24 hours of the day are divided into two periods called a.m. (Latin
"ante meridiem" | English: "before mid day") and p.m. (Latin "post meridiem" |
English: "after mid day").
The way people write the time varies. I prefer a.m. and p.m.
Choose from the following styles or use what your English teacher tells you to and
stick to it:-
a.m. p.m. or am pm or AM PM or A.M. P.M.
Some people (myself included) use a dot as the separator: 2.30 pm.
Some people use a colon as the separator: 2:30 pm. The colon is usually used with
the 24-hour clock: 14:30.
When you are writing the time decide whether to write it using numerals or words,
and stick to that.

29 De Access Hotel & Culinary Training Center


English Profession 1

EXERCISES
Telling time in British and American English

1. 3:55 It's …………………..


2. 1:45 It's …………………..
3. 09:00 It's …………………..
4. 2.40 It's …………………..
5. 11.30 It's …………………..
6. 4.12 It's …………………..
7. 8.10 It's …………………..
8. 23.20 It's …………………..
9. 6.15 It's …………………..
10. 13.45 It's …………………..

30 De Access Hotel & Culinary Training Center


English Profession 1

BAB 9
DAYS, MONTHS AND DATE

I. DAYS OF THE WEEK

- Monday - Thursday - Sunday


- Tuesday - Friday
- Wednesday - Saturday

Note :
Concept
 today → D-day
 tomorrow → D-day + 1
 yesterday → D-day - 1
 the day after tomorrow → D-day + 2
 the day before yesterday → D-day - 2
 next week → D-day + 7
 last week → D-day - 7
 next Tuesday
 last Saturday

II. MONTHS OF THE YEAR


- January - April - July - October
- February - May - August - November
- March - June - September - December

III. DATE
1. How to say the year
You write You say
1900 nineteen hundred
1901 nineteen hundred (and) one or nineteen
oh-one
1995 nineteen ninety-five
2000 two thousand or twenty hundred
2002 two thousand (and) two or twenty oh-
two
2010 two thousand (and) ten or twenty ten

31 De Access Hotel & Culinary Training Center


English Profession 1

You normally split up the year in tens.1985 is split up in 19 and 85. (You say:
nineteen eighty-five).
From 2000 until 2009 the year is normally not split up. The word and is often
left out. From 2010 on the year is split up again.

2. Writing and saying the date


 in British English : day – month – year
ex :1stJanuary,2010 (thefirstofJanuarytwentyten)
 in American English : month – day – year
ex :January1st,2010 (January(the)*firsttwenty ten)
3. The correct prepositions:
On Monday, on Tuesday, I will always remember you. (Use on with the
day.)
I was born in 1999. (Use in with the year.)
I was born in August. (Use in with the month.)
I was born on 12th May, 2000. (Use on in the complete date.)

EXERCISES

1. It's Monday today, it was …………………… yesterday.


2. It was Saturday yesterday, it's ……………………today.
3. It was Tuesday yesterday, it's ……………………today.
4. It's Friday today, it was ……………………yesterday.
5. It was Wednesday yesterday, it's ……………………today.
6. It's Tuesday today, it was ……………………yesterday.
7. It's Wednesday today, it was …………………… yesterday.
8. It was Thursday yesterday, it's …………………… today.
9. It's Sunday today, it was ……………………yesterday.
10. It was Monday yesterday, it's ……………………today.
11. It's Thursday today, it was ……………………yesterday.
12. It was Tuesday two days ago, it's ……………………today.
13. 2 Maret2013 :
14. 13 Desember1978 :
15. 24 Mei 2006 :
16. 31 Agustus1834 :
17. 10 Oktober1515 :
18. Hariinirabutanggal 20 februari2001 :
19. Hariinisenintanggal 6 juni1988 :
20. Kemarinminggutanggal 17 januari1666 :

32 De Access Hotel & Culinary Training Center


English Profession 1

BAB 10
PRESENT CONTINUOUS TENSE

The present continuous tense is used for actions happening now or for an
action that is unfinished. This tense is also used when the action is temporary.

Example: They sing a song vs They are singing a song


- They sing a song. (the statement is to inform that there is an activity “sing”
which done by a group of people “they”).
- They are singing a song. (the statement informs that the activity is
unfinished)
Practice:
1. (+) Iamtellingafunnystory. 3. (+) ____________________.
(-) _____________________. (-) _____________________.
(?) _____________________. (?) Are we waiting for them?
2. (+) _____________________. 4. (+) _____________________.
(-) Youarenotwritingaletter. (-) They arenot looking at you.
(?) _____________________. (?) _____________________.

Put the verb into the correct form, present continuous or present simple.

1. I ___________ (not/belong) to this particu1ar government committee.

2. Hurry! The bus ___________ (come).I ___________ (not/want) to miss it.

3. Gregory is a vegetarian. He ___________ (not/eat) meat.

4. I ___________ (look) for the manager. I can't find him anywhere.

5. We are successful because we ___________ (negotiate) with our client.

6. John ___________ (deal) with all the enquiries about sales.

7. At the moment we ___________ (make) a training video for Siemens.

8. ___________ (you/know) what Mr. Brian ___________ (do)?

9. I ___________ (apply) for a job in the sales department, but I don't know if I
will be successful.It ___________ (depend) on the interview.

10. Unemployment _______________ (fall) and is now down to 5.6%.

33 De Access Hotel & Culinary Training Center


English Profession 1

BAB 11
SIMPLE PAST TENSE

The simple past is a verb tense which is used to indicate that a completed
action took place at a specific time in the past. The simple past is also frequently
used to talk about past habits and generalization.

Example:

Nominal Sentece Verbal Sentence


(+) She was nervous. (+) They washed the dishes.
(-) She wasn‟t nervous. (-) They didn‟t wash the dishes.
(?) Was she nervous? (?) Did they wash the dishes?

Exercise:

Put the correct form of the verb “to be” (was/were) in the following sentences

1. Judy _____ sick yesterday.

2. We _____ in the same class last year.

3. I _____ tired after a long day at work.

4. The weather _____ beautiful yesterday.

5. Last semester my teachers _____ very good.

6. The children _____ hungry after so much exercise.

7. The wind _____ very strong last night.

8. The boys _____ tired after the ball game.

Choose the correct verb from the list below to complete the following sentences. Put
the verb in the pas tense.

Play / listen / paint / water / visit / mail / help / arrive / learn / watch / change /
wait

1. I _______________ my friend in the hospital last night.

2. The boys _______________ baseball in the field behind the school.

34 De Access Hotel & Culinary Training Center


English Profession 1

3. Robert _______________ his wife wash the dishes.

4. We _______________ our living room a soft blue colour.

5. Susan _______________ TV for two hours last night.

6. We _______________ planes on the way to New York.

7. I _______________ the letter on the way to work.

8. She _______________ for him for 20 minutes at the coffee shop.

9. They _______________ how to swim many years ago.

10. She _______________ the flowers in the garden yesterday.

11. The students _______________ late for class.

12. We _______________ to the radio until midnight.

Simple Past / Past Continuous

1. A: What (you, do) ________ when the accident occurred?

B: I (try) ________ to change a light bulb that had burnt out.

2. After I (find) ________ the wallet full of money, I (go, immediately) ________ to
the police and (turn) ________ it in.

3. The doctor (say) ________ that Tom (be) ________ too sick to go to work and
that he (need) to stay at home for a couple of days.

4. Sebastian (arrive) ________ at Susan's house a little before 9:00 pm, but she (be,
not) ________ there. She (study, at the library) ________ for her final
examination in French.

5. Sandy is in the living room watching television. At this time yesterday, she (watch,
also) ________ television. That's all she ever does!

6. A: I (call) ________ you last night after dinner, but you (be, not) ________ there.
Where were you? B: I (work) ________ out at the fitness center.

7. When I (walk) ________ into the busy office, the secretary (talk) ________ on
the phone with a customer, several clerks (work, busily) ________ at their desks,
and two managers (discuss, quietly) ________ methods to improve customer
service.

35 De Access Hotel & Culinary Training Center


English Profession 1

8. I (watch) ________ a mystery movie on T.V. when the electricity went out. Now I
am never going to find out how the movie ends.

9. Sharon (be) ________ in the room when John (tell) ________ me what had
happened, but she didn't hear anything because she (listen, not) ________.

10. It's strange that you (call) ________ because I (think, just) ________ about
you.

11. The Titanic (cross) ________ the Atlantic when it (strike)________ an iceberg.

36 De Access Hotel & Culinary Training Center


English Profession 1

BAB 12
SIMPLE FUTURE

The simple future tense is used to express an action that will occur or happen
in the future. It has two different forms in English: “will” and “be going to”.

Example:

1. “Will” is used for decisions made at the moment.

I will take the bus instead of the train.

2. “Will” is used to make prediction.

Andrew will be the next manager.

3. “Will” is used to express a promise

She will call you as soon as she gets there.

4. “Will” is used to express a voluntary action

I will send you the information when I get it.

1. “be going to” to express a plan

He is going to spend his vacation in Hawaii.

A: Put the verb in brackets into the present continuous or the present simple.

1. I ____________ (meet) Jane tonight.

2. The train to London ____________ (leave) at midday.

3. What time ____________ (the film / begin) this evening?

4. What ____________ (you / do) next weekend?

5. We ____________ (have) a party on Saturday. Do you want to come?

6. When ____________ (the concert / start)? It .____________ (start) at 7 p.m..

7. Harry ____________ (come) to stay tomorrow. He ____________ (catch) the


last bus from York, which ____________ (arrive) here at midnight.

37 De Access Hotel & Culinary Training Center


English Profession 1

B: Write questions using going to. Your friend is going on holiday to Spain. You ask:

1. (where / stay?) Where are you going to stay?

2. (what / see?) ________________________?

3. (who / go with?) ________________________?

4. (how / travel?) ________________________?

5. (how much luggage / take?) ________________________?

6. (what souvenirs / buy?) ________________________?

Simple Present / Simple Future

1. Today after I (get) ______ out of class, I (go) ______ to a movie with some
friends.

2. When you (arrive) ______ in Stockholm, call my friend Gustav. He (show)______


you around the city and help you get situated.

3. A: Do you know what you want to do after you (graduate) ______? B: After I
(receive) ______ my Master's from Georgetown University, I (go) ______ to
graduate school at UCSD in San Diego. I (plan) ______ to complete a Ph.D. in
cognitive science.

4. If it (snow) ______ this weekend, we (go) ______ skiing near Lake Tahoe.

5. Your father (plan) ______ to pick you up after school today at 3:00 o'clock. He
(meet) ______ you across the street near the ice cream shop. If something
happens and he cannot be there, I (pick) ______ you up instead.

7. Tom (call) ______ when he (arrive) ______ in Madrid. He (stay) ______ with you
for two or three days until his new apartment (be) ______ available.

6. If the people of the world (stop, not) ______ cutting down huge stretches of rain
forest, we (experience) ______ huge changes in the environment during the
twenty-first century.

8. I promise you that I (tell, not) ______your secret to anybody. Even if somebody
(ask) ______ me about what happened that day, I (reveal, not) ______ the truth
to a single person.

9. She (make) ______ some major changes in her life. She (quit) ______ her job
and go back to school. After she (finish) ______ studying, she (get) ______ a
better paying job and buy a house. She is going to improve her life!

38 De Access Hotel & Culinary Training Center


English Profession 1

BAB 12
DESCRIBING PEOPLE AND PERSONALITY

APPEARANCEAND CHARACTER

Note: Words and phrases on one and the same line are NOT synonyms.
1) Appearance
attractive, good-looking, beautiful, handsome, pretty, cute, nice, plain,
plain-looking, unattractive, ugly,well-dressed, nicely dressed, casually
dressed, poorly dressed, neat, clean, untidy, dirty.

2) Height
tall, very tall, quite tall, six feet tall, not very tall, short, average height,
medium height, middle height.

3) Weight and Build


thin, quite thin, slim, slender, skinny, medium-build, overweight, fat,
strong, muscular, athletic.

4) Hair
dark, fair, black, red, brown, blond, chestnut brown, white, gray, long,
short, medium-length, shoulder-length, straight, curly, wavy, thick,
thinning, bald, shiny, smooth, neatly combed, dull, tousled, disheveled.

5) Eyes
blue, green, gray, brown, light-blue, dark-gray, grayish-blue, dark, big,
bright, expressive, with long lashes.

6) Age
young, old, middle-aged, twenty years old, in her thirties, about forty.

7) Character
pleasant personality, good-tempered, good-natured, easy-going, terrible
character, bad-tempered, ill-natured, friendly, sociable, outgoing,
unfriendly, hostile, unsociable, strong, tough, independent, mature, weak,
immature, dependable, reliable, trustworthy, honest, unreliable,
dishonest, reasonable, sensible, unreasonable, unpredictable, impulsive,
ambitious, hard-working, energetic, lazy, disciplined, organized, careful,
accurate, undisciplined, disorganized, careless, inaccurate, inattentive,
attentive, alert, perceptive, observant, insightful, thoughtful, considerate,

39 De Access Hotel & Culinary Training Center


English Profession 1

aggressive, pushy, self-centered, selfish, egoistical, inconsiderate, self-


confident, shy, timid, modest, humble, haughty, arrogant, impudent;
stubborn, obstinate, moody, melancholic, self-conscious, touchy,
sensitive, humorous, amusing, funny, interesting, dull, boring, generous,
unselfish, kind, kind-hearted, economical, thrifty, stingy, miserly, greedy,
formal, official, informal, relaxed, casual strange, odd, weird, eccentric,
crazy.

8) Mind
intelligent, broad-minded, sharp, keen, bright, quick, agile, wise, clever,
foolish, stupid, narrow-minded, silly.

9) Related Phrases
 What does she look like?
She is young and good-looking, with dark eyes and long red hair.
He is tall and thin, with brown hair. He is twenty-five years old.
She is average height, dark-haired, quite thin, and wears glasses.
She's about fifty.
He is old, short, medium-build, with gray hair and a beard.
She has dark eyes, wavy blond hair, and a nice figure. She looks
great.
He is a handsome middle-aged man. She is a pretty young girl.
 How do I look?
You look good. You look great. You look nice.
You look terrible. You look awful.
 What is he like?
He is friendly and dependable. He is interesting and amusing.
He is smart and honest. He also has a good sense of humor. I like
him.
She is careless and lazy. You can't depend on her.
She is serious, organized, hard-working, and tough.
He is old, sick, and lonely. She is a nice clever girl.
His character is terrible. He is hostile and bad-tempered. He doesn't
have many friends.
She is knowledgeable and broad-minded, and she likes to help young
people.
 Who does he take after, his mother or his father?
He takes after his father in appearance, but he is like his mother in
character.
He looks like his mother, but he takes after his father in character.
Like his father, he is tall and handsome.

40 De Access Hotel & Culinary Training Center


English Profession 1

 What does he like?


He likes ice cream and chocolate. She likes apples and oranges.
She likes modern music. He likes old movies and classical music.
She likes to read. He likes to play with his dog.
 What are you interested in?
I'm interested in medicine. He is interested in politics. She is
interested in history.
I'm interested in sports. I'm into computers. I'm a movie fan. I like
rock music.

Exercise: practice descibing people from their appearances and


characters

41 De Access Hotel & Culinary Training Center


English Profession 1

BAB 14
ENGLISH SPEAKING : CONVERSATION PRACTICE

Listen and practice


Conversation 1
Nick: How do you like your new apartment?
Pam: I love it. It‟s downtown, so it‟s very convenient.
Nick: Downtown? Is there much noise?
Pam: Oh no. There isn‟t any. I live on the fifth floor.
Nick: How many restaurants are there near near your place?
Pam: A lot. In fact, there‟s an excellent Korean place just around the corner.
Nick: What about parking?
Pam: Well, there aren‟t many parking garage. But I usually find a place on the street.
Nick: Is there much crime?
Pam: No, it‟s pretty safe. Hold on. That‟s my car alarm! I‟ll call you back later.

Conversation 2
Peter: I‟m sorry I‟m late. Have you been here long?
Mandy: No, only for a few minutes.
Peter: Have you choosen a restaurant yet?
Mandy: I can‟t decide. Have you ever eaten Moroccan food?
Peter: No, I haven‟t. Is it good?
Mandy: It‟s delicious. I‟ve had it several times.
Peter: Or how about Thai food? Have you ever had green curry?
Mandy: Actually, I have. I lived in Thailand as a teenager. I ate it a lot there.
Peter: I didn‟t know that. How long did you live there?
Mandy: I lived there for two years.

Conversation 3
Jeff: Say, would you like to go out to dinner tonight?
Bob: Sure. Where do you want to go?
Jeff: Well, what do you think of Indian food?
Bob: I love it, but I‟m not really in the mood for it today.
Jeff: Yeah, I‟m not either. I guess. It‟s a bit spicy.
Bob: Hmm. How do you like Japanese food?
Jeff: Oh, I like it a lot.
Bob: I do, too. And I know a nice Japanese restaurant near here – it‟s called Iroha.
Jeff: Oh, I‟ve always wanted to go there.
Bob: Terrific! Let‟s go!

42 De Access Hotel & Culinary Training Center


English Profession 1

Conversation 4
Waiter: May I take your order?
Customer: Yes. I‟d llike the lamb kebabs.
Waiter: All right. And would you like a salad?
Customer: Yes, I‟ll have a mixed green salad.
Waiter: OK. What kind of dressing would you like? We have blue cheese and
Vinaigrette.
Customer: Blue cheese, please.
Waiter: And would you like anything to drink?
Customer: Yes, I‟d like a large iced tea, please.

Complete the chart


beef curry sweet and sour shrimp mushroom omelet
tuna sushi grilled salmon stir-fried tofu
fried banana Lamb kebabs chicken burrito

Meat Seafood Vegetarian

43 De Access Hotel & Culinary Training Center


English Profession 1

BAB 15
CONVERSATION IN DIFFERENT SITUATIONS

Arriving at the hotel


Conversation 1
Mike: I‟d like a room for two people, for three nights please.
Hotel Receptionist: Ok, I just need you to fill in this form please.
Hotel Receptionist: Do you want breakfast?
Mike: Yes, please.
Hotel Receptionist: Breakfast is from 7 to 10 each morning in the dining room. Here
is your key. Your room number is 345, on the third floor. Enjoy your stay.
Mike: Thank you.

Conversation 2
Lisa: I‟d like a room please.
Hotel Receptionist: Do you have a reservation?
Lisa: No, I don‟t.
Hotel Receptionist: How many nights?
Lisa: two nights, please.
Hotel Receptionist: For two people?
Lisa: Yes.
Hotel Receptionist: Do you want breakfast?
Lisa: No, thank you.
Hotel Receptionist: Ok, that will be $210. Do you want to pay now, or when you
check out?
Lisa: I‟ll pay now.
Hotel Receptionist: Can you fill this in, and sign here please.
Hotel Receptionist: Thank you. Here is your receipt and your key. You are in room
231, on the second floor.

Leaving the hotel


Conversation 1
Mike: I‟d like to check out please.
Hotel Receptionist: What room number?
Mike: 231
Hotel Receptionist: That‟s $ 250 please.
(Mike pays the hotel receptionist)
Hotel Receptionist: Thank you. Sign here please. Have a good journey.
Mike: Thank you.

44 De Access Hotel & Culinary Training Center


English Profession 1

Hotel Housekeeping Conversation – Room Checking


Conversation 1
(Housekeeping supervisor checks different room status and knocks on guest‟s room)
Supervisor: Good afternoon. Sorry to disturb you. I am housekeeping supervisor. I
am just checking.
Guest: Why do you check?
Supervisor: We just check whether everything is all right or not. It is a routine
inspection.
Guest: I see. What time is it?
Supervisor: It‟s four-thirty. Do you like your room cleaned?
Guest: No, not really.
Supervisor: Would you like to receive any sorts of service?
Guest: No, thank you.
Supervisor: Sorry to trouble you, sir.
Guest: It‟s all right. Goodbye.
Supervisor: Have a nice stay, sir. Goodbye.

Hotel Housekeeping Dialogue – Room Cleaning


Conversation 1
Room Maid: Good morning, Madam.
Guest: Good morning. Are you from housekeeping?
Room Maid: Yes. How can I help you?
Guest: Well, it seems that you are going to service our room.
Room Maid: Yes, Madam, that‟s right. I am going to service your room next.
Guest: Could you do it bit later, say after an hour or so? My son is still sleeping. I
don‟t want to wake him up right now.
Room Maid: Sure, as you like, Madam. Just put the DND (Do Not Disturb) sign on
the door.
Guest: That‟s fine. I will put it on right now. Thanks.
Room Maid: You are welcome madam. Have a nice day.

Hotel Housekeeping Conversation – Taking Room Service


Conversation 1
Room Service: Good evening, room service. May I help you?
Guest: Yes, we like to have our dinner in the room.
Room Service: Sure sir. What do you like to have?
Guest: We are not very sure. There is no menu in our room.
Room Service: We are extremely sorry sir. Please pardon us. We will send a menu
right now to your room. Sir, our record says, you are Mr. Steve Robinson from room
number 108. Am I right sir.
Guest: Oh, that‟s fantastic.You are right. I am Steve Robinson from room number
108.

45 De Access Hotel & Culinary Training Center


English Profession 1

Room Service: Ok Mr. Steve. I am sending a room attendant with the menu right
now. You may give the order to him, no problem.
Guest: Oh, that will be great. Thank you.
Room Service: You are welcome Mr. Steve.

Note: Hotel Room Attendant or Room Boy or Maid is one of the most important job
positions in hotelhousekeeping department. Housekeeping room attendant is
responsible for guest room‟s cleanliness. In fact, a Room Attendant‟s ultimate duty is
to ensure that guest room and public areas of a hotel, resort or motel are clean,
ready to use, hygienic and presented in an attractive way.

46 De Access Hotel & Culinary Training Center


English Profession 1

47 De Access Hotel & Culinary Training Center

You might also like