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This Student Assessment Booklet includes all your tasks for assessment of HLTWHS002 Follow safe
practices for direct client care.
This unit requires that you complete 5 assessment tasks. You are required to complete all tasks to
demonstrate competency in this unit.
Assessment Task About this task
Assessment Task 1: Written questions You must correctly answer all 9 questions to show that
you understand the knowledge required of this unit.
Assessment Task 2: Case studies You are to read three case studies and complete the
questions for each.
Assessment Task 3: Project – WHS You are complete a work health and safety inspection of
inspection an area in your workplace.
Assessment Task 4: Project – WHS You are to complete a WHS risk assessment.
risk assessment
Assessment Task 5: Workplace There are three parts to this assessment:
observations ▪ Part A: You are to locate and discuss your
workplace’s policies and procedures with your
assessor.
▪ Part B: You are to demonstrate the application of
emergency response policies and procedures.
▪ Part C: You are to demonstrate the application of
infection control policies and procedures by cleaning
up a ‘blood spill’.
Supporting resources
You may like to look at the following websites, books and documents for more information about the
topics related to this unit:
▪ Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
▪ Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.
Assessment appeals
You can make an appeal about an assessment decision by putting it in writing and sending it to us.
Refer to your Student Handbook for more information about our appeals process.
Assessment plan
The following outlines the requirements of your final assessment for this unit. You are required to
complete all tasks to demonstrate competency in this unit.
Your assessor will provide you with the due dates for each assessment task. Write them in the table
below.
Assessor name:
Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.
Unit:
▪ HLTWHS002 Follow safe practices for direct client care
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Written questions
STUDENT DECLARATION
Student signature:
Student name:
Date:
Assessor signature:
Assessor name:
Date:
TASK SUMMARY:
▪ This is an open book test – you can use the Internet, textbooks and other
documents to help you with your answers if required.
▪ You must answer all 9 questions correctly.
▪ Write your answers in the space provided.
▪ If you need more space, you can use extra paper. All extra pieces of paper must
include your name and the question number/s you are answering.
▪ You may like to use a computer to type your answers. Your assessor will tell
you if you can email them the file or if you need to print a hard copy and
submit it.
A strained back
Showering client
Lifting a box
Stress
b) What could be the consequence if you did not correctly follow your workplace’s policies and
procedures in the following areas? Provide one consequence for each.
▪ Hazard management
Chances of getting injured for clients as well as staff.
▪ Care plans
Possibility of getting injuries for the clients
▪ Manual handling
▪ Emergency procedures
It will affect the lives of the client.
▪ Incident procedures
It causes ineffective treatment for the client.
QUESTION 2
List six things you would check when you are doing a fire safety check on a client’s home.
Make sure that clothes (tea towels) are away from the stove.
1.
Keep grills, fans and cooking surfaces free from grease and residue.
2.
Clean the lint filter on your clothes dryer after each load.
6.
QUESTION 3
a) You notice that a box of rubbish has been left in the corridor again.
You nearly tripped over a similar box last week and you moved it outside to the rubbish bin –
where it should have been placed.
Now someone has done the same thing again!
Why is it important that you report this particular hazard, rather than just moving it out to the bin like
you did last time?
There are all chances for the aged people to fall by this rubbish box. If any risks are discovered at
work, we should notify the supervisor or management immediately.
▪ Should Jenny report this as a WHS issue to management? Explain your answer.
Yes. Because working in a hot environment not only harm the care workers but also
the residents. While working in a hot environment, the workers will sweat which will make
the food that the residents consume get contaminated.
QUESTION 4
Fill out the table below.
a) Standard precautions
c) Additional precautions
Some pathogens and communicable diseases are easily transmitted and the need for extra
precautions to spread the suspected or identifiable agents is spread to health care providers,
other patients and visitors (PIDAC, 2012). They are used in addition to routine studies for
patients who are known or suspected of being infected with microorganisms that can be
transferred by direct (touching) or indirect (shared equipment) contact.
Precautions taken are contact precautions, droplet precautions and airborne precautions.
QUESTION 5
While you are on a home visit, a client tells you that she is feeling unwell. She has stomach cramps,
feels very nauseous and has bad diarrhea.
She tells you she must have picked it up off her grandson who visited yesterday, as he was unwell
when he was visiting and had to rush off to use her toilet.
Client is responsible to inform what all food he or she had had in recent days and who all
had been in the house in recent time.
Diarrhea.
e) What are three things that should be done to minimise the risk of this spreading to other people?
If the disease spread on to one co-worker, it may be harmful for other workers and their related
people (family members, friends).
QUESTION 6
List three things you can do to remain up to date with safe work practices.
Safe practice Read latest health news.
1:
Safe practice Be aware of latest updates of the health department of government.
3:
a) Omar works in Home and Community Care in a rural location. His job is to visit clients in their
homes. Due to the large area he services, Omar spends many hours of the day driving to
different properties to see his clients.
List two risks (at least one risk must List a control measure for each risk
include damage to musculoskeletal
system)
Risk 1: Sitting for an extended period is Take frequent short breaks while driving.
harmful to your health (it impairs your
body's ability to burn fat).
Risk 1: Disabled people are more likely to Always keep an eye on them.
fall.
Risk 2: Injuries that may occur when Take the necessary precautions, such as securing your
travelling (sudden breaks). seatbelts.
Source: http://www.thesafeness.com/manual-material-handling.php
Jenny was injured at work when using a portable hoist to transfer a client with a disability.
The injury occurred because Jenny was not given any training in how to use the equipment.
Jenny’s supervisor had told her to follow the instructions in the manual – Jenny couldn’t find the
manual so she decided to figure it out herself.
a) Did the employer show a duty of care to Jenny? Explain your answer.
The employer, in my perspective, did not demonstrate a duty of care. He could have shown her how
to operate the portable hoist, for example.
Work safe Victoria is the state's workplace safety agency. It is crucial in promoting and
implementing health and safety in Victorian workplaces.
Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.
Unit:
▪ HLTWHS002 Follow safe practices for direct client care
Student to complete Assessor to complete
Sufficient
Resubmission Studen /
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Assessment Task Y/N initials nt Date
Case study 1
Case study 2
Case study 3
STUDENT DECLARATION
Student signature:
Student name:
Date:
Assessor signature:
Assessor name:
Date:
TASK SUMMARY:
You are to read each case study and complete the questions that follow.
You are working in a residential aged care facility. One of the residents, Frances, recently had
surgery on her leg. Unfortunately she has returned from hospital with a methicillin-resistant
staphylococcus aureus (MRSA) infection.
You are one of the workers who care for Frances. You and your colleagues must work within the
infection control procedures to prevent the spread of MRSA to other residents or staff.
1.
2. Where will you find the procedures for working with a client who has an MRSA infection?
4. When working with Frances, when should you wash your hands?
I should wash my hands before touching him and after touching him.
They should perform hand hygiene before entering the room and after leaving the room
and before touching the patient
Frances room should be cleaned by using a non-toxic detergent and it must be changed
immediately after use.
10. What personal risks are involved when working with Frances?
The personal risks involved are chance of spread of the infection to other people.
The further step that could be adopted are taking additional precautions and use of personal
protective equipment.
My duty of care is to prevent the spread of other infection to other people and to take
care of the resident carefully.
Richard is an 82-year-old person with onset of dementia. He lives at home with his wife. You are
required to visit Richard in his home to assist with his care.
He has recently cut himself and his dressings need to be changed. When you arrive his wife tells
you that he hasn’t been himself today and is quite angry. You find this unusual – he is usually a
gentle person.
You go inside and say hello to Richard. You explain who you are and that you are there to change
his dressings.
Richard tells you to go away because he doesn’t want any milk today. You explain again that you
are there to change his dressings. You get prepared to do this. Richard becomes very angry and
throws all your equipment on the ground. He yells at you to not touch him.
I will let him calm down and report the incident to the RN
2. How will the recording of your observations assist in Richard’s future care?
3. What were the warning signs that all was not well with Richard on this day?
The warning signs are that he wasn't quite himself and he was really frustrated and he
was yelling a lot
4. What was the risk to yourself in this incident? What was the level of risk?
6. What risk controls do you think could be put in place to reduce the risk of future visits to
Richard’s house?
The risk controls that can be taken are not using any breakable items near him.
Hazard identification and initial risk rating Control measures and actions
LIKELIHOOD
Rare Unlikely Possible Likely Almost certain
The event will only The event is not The event may The event is likely The event is almost
occur in likely to occur in a occur within a year to occur within a certain to occur
exceptional year year within a year
circumstances
C Severe/Catastrophic
O (Accidental death/ MEDIUM HIGH EXTREME EXTREME EXTREME
N serious injury)
S Major
E MEDIUM MEDIUM HIGH EXTREME EXTREME
(serious injury)
Q
U Moderate
E (Lost time due to LOW MEDIUM HIGH HIGH HIGH
N workplace injury)
C Minor
E (Minor workplace injury
LOW LOW MEDIUM MEDIUM MEDIUM
–
no lost time)
Minimal
LOW LOW LOW LOW LOW
(no injury)
RISK LEVELS
Resolution at each level involves reducing the risk level to a lower level of risk
▪ Extreme – requires immediate assessment with management consideration. A detailed plan, regular monitoring and reporting is required with a target
resolution within 1 month timeframe
Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.
Name:
Unit:
▪ HLTWHS002 Follow safe practices for direct client care
Student to complete Assessor to complete
Sufficient
Resubmission Studen /
? t insufficie
Assessment Task Y/N initials nt Date
STUDENT DECLARATION
Student signature:
Student name:
Date:
Assessor signature:
Assessor name:
Date:
TASK SUMMARY:
You are required to complete a work health and safety check using the risk
assessment form provided.
INSTRUCTIONS:
Select a work area from your workplace that you are familiar with. For example, you might like to
choose a client’s room, the common area, toilets/bathroom facilities etc.
Ask your supervisor for a copy of the WHS checklist for that area and conduct a workplace
inspection.
Once you have completed your checklist you must answer the following questions.
1. Did you find any things during the inspection that were not compliant? What were they?
(If you did not find any non-compliances, think of one thing that could have been non-compliant.)
Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.
Name:
Unit:
▪ HLTWHS002 Follow safe practices for direct client care
Student to complete Assessor to complete
Sufficient
Resubmission Studen /
? t insufficie
Assessment Task Y/N initials nt Date
STUDENT DECLARATION
Student signature:
Student name:
Date:
Assessor signature:
Assessor name:
Date:
TASK SUMMARY:
You are required to complete a WHS risk assessment using the forms provided.
INSTRUCTIONS:
Read your workplace‘s hazard identification and risk assessment policies and procedures to prepare
for this task.
Choose a task you are familiar with at your workplace. For example, you may choose the task of
transferring a client to the dining room; providing a personal care activity; providing a client with a
hot beverage or assisting people in wheelchairs.
You will need to do a hazard identification and risk assessment for this task.
1. Use the risk assessment control form and identify at least 5 potential hazards for your chosen work
activity or task.
2. Now use the risk assessment rating matrix and the consequence table to:
▪ consider the consequences of the hazard
▪ consider the likelihood of those consequences occurring
▪ calculate the risk rating.
3. Enter your risk assessment data in the Risk Assessment Control form and the Hierarchy of Control
table.
Think about the following questions when completing the documents:
▪ What type of harm or injury could the hazard potentially cause?
▪ What is the likelihood of that harm occurring?
▪ Are there current controls in place?
4. Now add each of your recommendations into the Hierarchy of Control table. You may double up
on some of the hierarchy levels. An example has been completed for you as a guide.
Workplace
Description of activity:
Hazard identification and initial risk rating Control measures and actions
Summary of control
requirements Control/further action Hazards Action by Due date:
Elimination
Substitution/Isolation
Summary of control
requirements Control/further action Hazards Action by Due date:
Engineering
Summary of control
requirements Control/further action Hazards Action by Due date:
Administration
LIKELIHOOD
Rare Unlikely Possible Likely Almost certain
The event will only The event is not The event may The event is likely The event is almost
occur in likely to occur in a occur within a year to occur within a certain to occur
exceptional year year within a year
circumstances
C Severe/Catastrophic
O (Accidental death/ MEDIUM HIGH EXTREME EXTREME EXTREME
N serious injury)
S Major
E MEDIUM MEDIUM HIGH EXTREME EXTREME
(serious injury)
Q
U Moderate
E (Lost time due to LOW MEDIUM HIGH HIGH HIGH
N workplace injury)
C Minor
E (Minor workplace injury
LOW LOW MEDIUM MEDIUM MEDIUM
–
no lost time)
Minimal
LOW LOW LOW LOW LOW
(no injury)
RISK LEVELS
Resolution at each level involves reducing the risk level to a lower level of risk
▪ Extreme – requires immediate assessment with management consideration. A detailed plan, regular monitoring and reporting is required with a target
resolution within 1 month timeframe
DESCRIPTION
Consequenc
Injury Illness Environment Financial cost
e
Catastrophic Fatality or Fatality or Disastrous and/or Huge (greater than
permanent permanent widespread $500,000)
disability disability environmental
impact
Major Lost time injury Lost time injury Serious Major ($50,000–
(greater than 2 (greater than 2 environmental $500,000)
weeks) weeks) impact
Moderate Lost time injury Lost time injury Substantial High ($20,000–
(less than 2 weeks) (less than 2 weeks) environmental $50,000)
impact
Minor Requires basic Requires medical Small and / or Medium ($5,000–
medical treatment treatment, for localised impact $20,000)
example, for skin
rashes
Minimal Minor Minor, for Little or no Low (less than
example environmental $5,000)
headache/nausea impact
Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.
Name:
Unit:
▪ HLTWHS002 Follow safe practices for direct client care
Student to complete Assessor to complete
Sufficient
Resubmission Studen /
? t insufficie
Assessment Task Y/N initials nt Date
Workplace observations
STUDENT DECLARATION
Student signature:
Student name:
Date:
Assessor signature:
Assessor name:
Date:
TASK SUMMARY:
This task is broken up into three parts:
▪ Part A: You are to locate and discuss your workplace’s policies and procedures
with your assessor.
▪ Part B: You are to apply emergency response policies and procedures in a
simulated emergency situation.
▪ Part C: You are to apply infection control policies and procedures to clean up a
‘blood spill’.
INSTRUCTIONS:
During your assessor’s workplace visit, you are required to do the following:
1. Locate the following policies and procedures:
▪ Infection control – this must include standard and additional precautions, clean/contaminated
areas, hand washing, hygiene and personal protective clothing
▪ Emergency management
▪ Manual handling
▪ Incident reporting.
2. Discuss each of the policies and procedures with your assessor, explaining the main points of each
and relevant legislation and standards.
Your assessor will ask you for examples of how each policy and/or procedure is relevant to the
work you have been doing or observing, and what legislation is involved in relation to safety and
infection control.
INSTRUCTIONS:
Your assessor will talk to you about an emergency scenario. You will be required to:
1. Correctly respond to the emergency situation by following workplace instructions, policies and
procedures.
2. Take responsibility for transferring one client to the emergency evacuation area. (Your assessor
will provide you with details about this.)
3. Debrief with your assessor after the scenario is complete.
4. Answer two verbal questions.
INSTRUCTIONS:
For this task your assessor will use water to simulate the blood spill.
1. You are to clean up a blood spill that has occurred in a dry area. The spill is approximately 13 cm
in diameter.
2. Using your workplace’s policies and procedures, clean up the spill and wash the area.
3. Once you have cleaned up properly, correctly dispose of the contaminated materials.
4. As you work you are to explain to your assessor what you are doing. Remember to communicate
professionally and appropriately with your assessor during this time.
Your assessor will ask you a number of verbal questions after you have completed the task.