Week 1: Plan – SAP Fiori UX for SAP S/4HANA

Unit 1: Understanding SAP's User Experience

Strategy and Benefits
Understanding SAP's User Experience Strategy and Benefits
Course agenda

Week One – Plan – SAP Fiori UX for SAP S/4HANA

Week Two – Deliver – SAP Fiori UX for SAP S/4HANA

Week Three – Innovate – Creating Intelligent UX

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Understanding SAP's User Experience Strategy and Benefits
Character introduction

Charlie Petra Uma Tai Florencia

Customer Project Manager UX Architect Technical Lead Functional Lead

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Understanding SAP's User Experience Strategy and Benefits
Scene characters

Charlie Uma
Customer UX Architect

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Understanding SAP's User Experience Strategy and Benefits
Experience matters

Could you tell me more about

SAP Fiori with Yes, let me explain the benefits
SAP S/4HANA? of SAP’s UX strategy.

Charlie Uma
Customer UX Architect
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Understanding SAP's User Experience Strategy and Benefits
UX vs. UI – the difference

Storytelling Layout

Engagement Visual Design

UX UI

Usability Branding
Uma
UX Architect
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Understanding SAP's User Experience Strategy and Benefits
Consumerization is rapidly redefining the enterprise experience

Transform the enterprise experience

Complex and feature-rich experience must be replaced
by a simple, intuitive, and mobile experience.
Charlie Uma
Customer UX Architect
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Understanding SAP's User Experience Strategy and Benefits
Traditional value drivers of a great user experience

Are there any

business benefits? Yes, there are both human
and monetary benefits.

Charlie Uma
Customer UX Architect
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Understanding SAP's User Experience Strategy and Benefits
Traditional value drivers of a great user experience

Monetary Value Gain Productivity, Data Quality

Save Training Costs

Decrease Change Requests, User Errors

Human Value
Increase User Satisfaction, Customer Loyalty, Solution Adoption

Strengthen Relationship (IT and Business)

Uma
UX Architect
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Understanding SAP's User Experience Strategy and Benefits
SAP Fiori 3 user experience

How are these benefits

realized in SAP S/4HANA
Fiori 3 is the
answer!

Charlie Uma
Customer UX Architect
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Understanding SAP's User Experience Strategy and Benefits
Fiori design principles and technology

DESIGN

Role-Based Adaptive Simple Coherent Delightful

TECHNOLOGY

Other
Technologies… Uma
SAPUI5 iOS Android UX Architect
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Understanding SAP's User Experience Strategy and Benefits
Key elements of SAP Fiori 3

Consistent Intelligent Integrated

Uma
UX Architect
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Understanding SAP's User Experience Strategy and Benefits
SAP Fiori 3 – consistent

SAP Ariba Planned innovations

SAP Fieldglass
Product switcher
SAP S/4HANA
Product-specific actions
Digital Supply Chain
SAP CoPilot located in the
& Manufacturing Navigation center
SAP Analytics Cloud
SAP Concur
Home Analytics Cloud Ariba

SAP SuccessFactors
Commerce Cloud Customer Data Cloud Concur

SAP Customer Fieldglass Marketing Cloud Sales Cloud

Experience (Sales)
Service Cloud SuccessFactors S/4HANA

SAP Customer
Experience (Sales)
SAP Customer
Experience (Sales)
SAP Customer
Experience (Sales)
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Understanding SAP's User Experience Strategy and Benefits Planned
SAP Fiori 3 – intelligent innovations

Intelligent Dynamic
Homepages Content

SAP CoPilot Business

with Situation
Conversational Handling
AI

Uma
UX Architect
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Understanding SAP's User Experience Strategy and Benefits
SAP Fiori 3 – integrated

Central Home Page Universal Inbox

Uma
UX Architect
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Understanding SAP's User Experience Strategy and Benefits
SAP Fiori 3 – key features

SAP Fiori Lighthouse Apps Enterprise Search Notifications

User Assistance Fiori Personalization Fiori Default Values

Charlie Uma
Customer UX Architect
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Understanding SAP's User Experience Strategy and Benefits
Key takeaways

▪ Great user experience is a value driver.

▪ It is what business users are expecting by default.
▪ Role-based, adaptive, simple, coherent, and delightful design have
redefined user experience.
▪ SAP Fiori 3 brings:
– Consistency, intelligence, and integration to the user experience
– Key features like SAP Fiori lighthouse apps, enterprise search,
enterprise notifications, and so on

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Thank you.
Contact information:

open@sap.com
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