Set Priorities

An easy way to organize our day is to set order priority. By doing this, you
can identify certain customers or stops that must be served based on an
order’s importance or the specified calendar date. By defining the order’s
priority, you are letting the algorithm know what must be included in the
route optimization. Or, on the flip side let orders get pushed to another date if
you run into resource constraints. Work Wave Route Manager can easily
work around your rules, so if you have some flexible stops, by placing a
“low” priority or a later “serve by” date – orders can be added to future dates
– allowing you to schedule what’s a priority today

Stick To Your Commitments

Today’s customers demand transparency and are more concerned with
companies delivering during promised time-windows than they are with
speed. If these customer demands cannot be met, businesses run the risk of
damaging their reputation.By accounting for “time-windows” within your
route plans you can keep customers happy by meeting your commitments.
WorkWave Route Manager’s routing algorithm will always assign the right
order, to the right resource, at the right time. As a result, you’ll increase your
accuracy, precision, and reliability. You can leverage our APIs that integrate
planned routes with your order management system or upload your list of
orders to allow our software to generate route plan recommendations on your
behalf based on your noted time-windows.

Leverage Drivers’ Input

You might be attacking each day using your knowledge. But, it’s a good idea
to check in with your drivers and use their insight as well. Here are just some
ways you can improve your future route plans by getting feedback from your
team:

 Identify traffic bottlenecks that are always a problem and peak

times.
 Become aware of customers who tend to throw off delivery
schedules and need more time added per stop.
  Inquire if there are start/end location requests so that you can build
in locations to the plan and offer job flexibility
 Assign areas to specific drivers if they are more familiar with
certain neighbourhoods and can get around easily.

Minimize Wasted Space and Time

If you need to make adjustments to routes, you want a solution that gives you
control and flexibility. Move delivery orders around with the drag-and-drop
feature, swap routes between vehicles, or re-optimize delivery schedules
easily. Not only can you make changes on the fly, but you can review the
impact before you “approve and dispatch” changes to your drivers. The route
summary allows you to quickly visualize any violations and calculate the
new cost for your routes.

Minimize chance of error

Delivering the last mile is challenging and at times you may feel like the
“jack of all trades.” You juggle driver performance, put out warehouse fires,
solve spikes in customer service calls and more. With so much going on, you
can rely on route optimization technology to help you avoid mistakes from
happening and focus on higher priorities. Here’s how route planning
software can help you get ahead – without worrying about issues:
 Give your field service team read-only access to check-in on
driver location, completed stops, and proof of delivery
 Set exceptions (like vehicle maintenance days or holidays) and
never plan for unavailable days or resources
 Define rules in Route Manager and the algorithm will never
violate them unless you override them