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JABATAN PEMBANGUNAN KEMAHIRAN

KEMENTERIAN SUMBER MANUSIA


ARAS 7 & 8 BLOK D4, KOMPLEKS D
PUSAT PENTADBIRAN KERAJAAN PERSEKUTUAN
62530 PUTRAJAYA

KERTAS TUGASAN
(ASSIGNMENT SHEET)

KOD DAN NAMA


PROGRAM /
Z-009-3: 2015 CORE ABILITIES
PROGRAM’S CODE AND
NAME
TAHAP / LEVEL 3 (THREE)
NO. DAN TAJUK
KEBOLEHAN TERAS / CA04 WORK PLACE ETHICS
CORE ABILITY NO. AND
TITLE
04.01 APPLY CULTURAL REQUIREMENT AT WORK
NO. DAN PENYATAAN
KEBOLEHAN / PLACE
ABILITY NO. AND 04.02 HANDLE SITUATIONS THAT REQUIRES
STATEMENT ATTENTION

Mukasurat / Page : 1
NO. KOD / CODE NO.
Z-009-3:2015-M04/T(2/2) Drpd / Of : 5

TAJUK/TITLE : SITUATION REQUIREMENT HANDLING

TUJUAN/PURPOSE:

This Assignment Sheet is intended to enhance the knowledge and understanding of


handling situation requirement.

ARAHAN/INSTRUCTION:

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Mukasurat / Page : 2
NO. KOD / CODE NUM. Z-009-3:2015-M04/T(2/2)
Drpd/of : 5

You are required to answer the questions and allowed to refer on Information Sheet
Z-009-3:2015-M04/P(2/2)

SOALAN/QUESTION:

1. Which phrase that summaries the correct work behavior?


A. What I do first is equally important to what I do first.
B. What you do first is equally important to what you do second.
C. What you do second is equally important to what you do first.
D. What I do second is equally important to what you do second.
(1 Mark)

2. How do we set work priority?


A. Set timer during working.
B. Plan for more time savings.
C. Control time as work being done
D. Time is controlled for the purpose of priority management.
(1 Mark)

3. Aims of the work priority management are as follows except ?


A. To determine on A time.
B. To have you apply priority of time effectively.
C. To explain the concept and application of A time.
D. To ensure you define your job objectives in terms of A priority work.
(1 Mark)

4. What can be define as an emergency situation?


A. Situation that give low risk to environment.
B. Situation that give emergency respond to health.
C. Situation that poses high risk to health, life, property or environment.
D. Situation that poses an immediate risk to health, life, property or environment.
(1 Mark)
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Mukasurat / Page : 2
NO. KOD / CODE NUM. Z-009-3:2015-M04/T(2/2)
Drpd/of : 5

5. What is the general school of though on emergency dangers to life ?


A. All are important as human life.
B. Nothing is important that ourself.
C. Nothing is important than human life.
D. The awareness and sensitivity of others are important.
(1 Mark)

Explain in brief action required in emergency action plan

6. Develop an action plan required in handling emergency situations in your work place.
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( 10 Marks)

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Mukasurat / Page : 2
NO. KOD / CODE NUM. Z-009-3:2015-M04/T(2/2)
Drpd/of : 5

12. Trainees are split into group of 5. Each group is asked to come up with a
cultural sensitivity and multiplicity that they have experienced from their
working or personallives. They should discuss and write answers to the
following questions and the selected group leader need present to the
class;
i. Specific type of cultural sensitivity to report
ii. Why is considered as cultural sensitive issue?
iii. Name the implications if the issue has not been addressed
timely andcorrectly?
iv. What is the advantages of solving the cultural conflict in orderly manner?

(20 Marks)

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