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Sustainability and Survival Leading to Growth of Sari-Sari Stores (Small

Neighborhood Variety Stores) operating in 2017 for more than 1 year in Barangay
Potrero, Malabon City, Philippines

A pilot study submitted by:

Angelica Fabillar
Sustainability and Survival Leading to Growth of Sari-Sari Stores (Small Neighborhood Variety
2
Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

Abstract

Sari-Sari Store or the Small Neighborhood Variety Stores have been in existence for

decades before foreign convenience stores came to the Philippines. However, these

small businesses remained existing but not growing. This study aims to evaluate and

investigate the sustainability practices of the business owners that pave their way to

survive and how can these practices result to growth. Consequently, the research also

aims to propose a solution to their current status and to measure to what extent this

proposal will help them to grow. A pilot study of 14 conveniently sampled business

owners were conducted using questionnaires transferred online. Chi-square test

revealed that there were no significant differences on plans before opening a Sari-Sari

Store to survive and sustain its needs, but small differences showed that there were

movements with their actions indicating change of interest. The Independent T-test

revealed that there no significant change with their perception of growth when

proposed actions for survival and sustainability of Sari-Sari store were presented.

However, this leads to a change at a minimal extent to their perception of increased

growth. The researcher recommends a large scale application of the research. This

research was beneficial for business owners to further examine their plans while

investors will have a glimpse of socially responsible programs where they can put in

their investments.
Sustainability and Survival Leading to Growth of Sari-Sari Stores (Small Neighborhood Variety
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Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

Contents Page

Cover Page 1

Abstract 2

Contents Page 3

Introduction 4

Literature Review 6

Methodology 9

Data Analysis and Interpretation 14

Summary and Recommendation 27

References 29
Sustainability and Survival Leading to Growth of Sari-Sari Stores (Small Neighborhood Variety
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Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

Introduction

Even before foreign convenience stores came to the Philippines, there was a common

convenience store around just a couple of steps or even just besides every Filipinos

doors. It was the Sari-Sari Store or the Small Neighborhood Variety Stores commonly

managed by women and senior citizens. Its convenience was beyond exaggeration that

someone can interrupt an emergency to buy something as immediately as possible.

Perhaps someone forgot an ingredient while cooking or forgot to buy soap or shampoo

while taking a bath. “Sari-sari” was a Filipino word for variety, it has different goods

to sell consisting household needs, common construction tools, make-up essentials,

and even payment of monthly bills. Despite of the opportunity, popularity and its

presence for decades; majority of these stores stayed not to grow but only to exist

and be sustainable.

Figure 1 (Paska, 2012): A Sari-Sari Store or the Small Neighborhood Variety Stores in
Manila, Philippines
Sustainability and Survival Leading to Growth of Sari-Sari Stores (Small Neighborhood Variety
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Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

Thus, this research aims to evaluate and investigate the sustainability practices of the

business owner that pave their way to survival and how can these practice resulted to

growth. Consequently, the research also aims to propose a solution to their current

status and to measure to what extent this proposal will help them to grow.

Research Questions

1. What was the profile of the Sari-Sari Store owners?

2. Do the plans before opening a Sari-Sari Store help the Sari-Sari Store to survive

and sustain its needs?

3. What were the struggles faced by the Sari-Sari Store that hinders survival and

sustainability?

4. What were the proposed actions for the Sari-Sari Store to survive and be

sustainable based on their current status?

5. Based on the proposed actions for survival and sustainability of Sari-Sari store,

to what extent do these actions lead to growth?

Research Hypothesis

H01: Plans before opening a Sari-Sari Store help the Sari-Sari Store to survive and

sustain its needs

H01: The proposed actions for survival and sustainability of Sari-Sari store, to what

extent do these actions lead to growth


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Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

Literature Review

Planning before opening a Sari-Sari Store helps the Sari-Sari Store to survive and

sustain its needs

The study authored by Webber, P (2017) entitled “Small business growth: strategic

goals and owner preparedness” aims to examine the significant relationship between

perceived small business success and the SBOs preparedness to grow their business.

The survey of 340 business owners revealed that there was significant relationship

between perceived success and growth preparedness. Only 11.8% have higher desire

for continued growth and success which in turn make them worthy of assistance

because of their good disposition in the group. This entails that the more prepared

the business owners are, the lesser the problems were for them. They were more

likely to head towards growth and were more attractive to investors or policymakers.

Struggles faced by the Sari-Sari Store that hinders survival and sustainability

The research done by Malapit, HJ (2007) aimed to describe the business model of

Filipino Sari-sari stores as well as the underlying problems of the system. The research

described Sari-sari stores were prevalent on low to moderate income communities.

The common struggles faced by Sari-sari stores were collection of debts and

insufficient funds due to lack of accounting. Sari-sari stores offer credit on goods as

well as credit extension as a sales generating strategy. The business owners were also
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debtors themselves by asking “bumbay” or Indian money lenders to lend them money.

This money lenders offer “5-6” which means repaying the loaned amount of 5 with 6

or 20% interest. The research described the unique model of sari-sari stores where

products may act as capital or payment for credits. The research concludes that the

primary reason that hinders survival and sustainability of the Sari-sari stores were lack

of record keeping, inability to manage the store scientifically, diversion of inventory

and product use, and the small mentality.

Proposed actions for the Sari-Sari Store to survive and be sustainable based on their

current status

According to de Lange (2017), investors prefer to invest in a socially responsible

model at a national context than those environmentally sustainable firms. The

research reasoned that this was because of the slow payback of investment related to

environmental sustainability but a country with socially responsible policies were

cheaper, offer good conditions for well productive labor, and creates a better place

to live in while their investments grow.

A study conducted by Osborne, S. W. (2013) aims to do profiling of business owners in

rural Pennsylvania and determine their awareness of publically funded business

assistance programs using 364 business owners. The study revealed that profile of the

respondents was not significant with their awareness of the programs. However,
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Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

awareness of the program was higher among companies that have reported growth

plans for the next three years.


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Methodology Section

Research Design

This pilot study used Quantitative Research Method. According to Babbie (2010),

Quantitative method covers statistical and/or numerical analysis of data which was

collected through surveys by generalizing the results and explain a particular event.

This was used in this study because it fits with the research questions and the data

were gathered through survey forms.

Theoretical Framework

Lewis and Churchill (1983) published an article titled "The Five Stages of Small

Business Growth" that discussed the five stages of business growth among

entrepreneurs. This includes existence, sustainability; survival; financial growth, and

expansion into a more corporate-like system

Stage Stage Stage Stage


Stage I
II III-B III-A IV

Figure 2: Illustration of “The Five Stages of Small Business Growth” by Lewis and

Churchill (1983)
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Study Framework

Figure 3: Study Framework of the study

Using the Theoretical Framework, this research applied the first 3 stages of the Five

Stages of Small Business Growth. Stage I consist of the profiling of the business owners

and their respective businesses; and determining if their plans prior doing the

business were helpful. Stage II evaluates the survival and sustainability practices of

the business owners, as problems arise, this research evaluates the options that will

help the business to survive and remain sustainable that will lead them to step-up in

Stage III. Lastly, the research evaluates if the options for survival and sustainability

were perceived by the business owner was helpful that will make them move to Stage

III.
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Sample Size and Sampling Technique

The researcher conducted a pilot study of 14 business owners in Barangay Potrero,

Malabon City, Philippines. Barangay Potrero consists of 14 streets wherein a

convenience sampling of one business owner per street was conducted. According to

Cameron and Price (2009) Convenience sampling was a non-probability random

sampling chosen based on their availability at the time of data gathering.

Data Gathering Procedure

The researcher creates an online survey form of the questionnaire. The researcher

gathers the contact details of the business owner at each street through a Facebook

group. Through the consent of the group administration, an online survey link was

sent to its members. The researcher conveniently chooses respondents at each street

whoever was available at the time of data gathering.

Questionnaire

The first part of the questionnaire dealt with the planned and actual practices of the

sari-sari store owners. These practices were evaluated using 4 factors namely:

Management that deals with their store management practices, Operation that deals

with their operating hours, Accounting that deals with their record system and

financial management, and Location that deals with their status with their store

location. These factors were inspired by the study done by Sanchez (1991) which was

also used in the study of Malapit (2007). The second part of the questionnaire was the
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Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

narrative explanation of the owner’s sustainability and survival practices. The third

part was the option available to the owners that might help them to be sustainable

and survive. The last part was their assessment of growth on their current practices

and their assessment if they will be given a chance to avail the options presented to

them. This was based on indicative factors of business performance of small scale

industries done by Lingesaya (2012). A factor analysis was done and it produced for

factors namely: Customer satisfaction with managing change, Growth in business &

income level, Growth in profitability, Growth in turnover, and Growth in no. of

employees

Statistical Treatment Used

To describe the profile of the Sari-Sari Store owners, Frequency and Percentages were

used. To investigate if the plans before opening a Sari-Sari Store help the Sari-Sari

Store to survive and sustain its needs, Chi-square test was used. It was a statistical

test used used when the researcher tests significant difference between two

categorical variables.

To determine the struggles faced by the Sari-Sari Store that hinders survival and

sustainability, a short space in the questionnaire was allotted for them to describe

the details. This was presented in narrative form this the results portion.

Frequency and Percentages was used to evaluate the proposed actions for the Sari-

Sari Store to survive and be sustainable based on their current status.


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Paired T-test was used to determine if the proposed actions for survival and

sustainability of Sari-Sari store, to what extent do these actions lead to growth.

Paired T-test was a statistical test used to compare two related samples.

SPSS version 20.0 was used for data analysis. The p-value of 0.05 was used as a

decision rule wherein p-value below 0.05 indicates rejecting null hypothesis while p-

value above 0.05 indicates acceptance null hypothesis.


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Data Analysis and Interpretation

I. What was the profile of the Sari-Sari Store owners?

Frequenc Percentag
y e
Age
Below 20 YO 2 14%
20 to 25 YO 4 29%
26 to 30 YO 2 14%
31 to 35 YO 3 21%
More than 35 3 21%
Highest Educational
Attainment
College 11 79%
High School 2 14%
Postgrad 1 7%
History of business
involvement
No 6 43%
Yes 8 57%
Specific economic status
of the family
Low Class 1 7%
Middle Class 13 93%
Total 14 100%

Most of the respondents aged 20 to 25 years old (29%) while a large percentage

aged 31 years old and above (42% combined). Most of them reached tertiary

education (79%) and have been involved in business (57%). Almost all of the

respondents perceived themselves as middle income earners (93%).


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II. Do the plans before opening a Sari-Sari Store help the Sari-Sari Store to survive

and sustain its needs?

Group
P-
During the valu
Prior opening of
Operation of the e
Sari-Sari Store
Sari-sari Store
Managemen
t
Number of None 5 (35.7%) 5 (35.7%) 1.00
Employees Less than 10 7 (50%) 7 (50%)
10 and more 2 (14.2%) 2 (14.2%)
Source of Distributors and
1 (7.1%) 1 (7.1%) 1.00
Supplies Dealers
Groceries 3 (21.4%) 2 (14.2%) 0.99
Loan 1 (7.1%) 1 (7.1%) 1.00
Savings 0 (0%) 1 (7.1%) 0.99
Another Store 2 (14.2%) 1 (7.1%) 0.99
Supermarket 4 (28.5%) 4 (28.5%) 1.00
wholesalers 2 (14.2%) 2 (14.2%) 1.00
Suppliers 2 (14.2%) 2 (14.2%) 1.00
No initial plan 1 (7.1%) 0 (0%) 0.99
Frequency Everyday 1 (7.1%) 1 (7.1%) 0.89
of Inventory Every other day 1 (7.1%) 1 (7.1%)
Replenishm Twice a week 1 (7.1%) 1 (7.1%)
ent
Once a week 4 (28.5%) 5 (35.7%)
3 times a week 1 (7.1%) 0 (0%)
Twice a month 2 (14.2%) 2 (14.2%)
Once a month 3 (21.4%) 3 (21.4%)
Hindi na
masyado by 0 (0%) 1 (7.1%)
replenishment
Walang
pagpaplano 1 (7.1%) 0 (0%)
ukol dito
Operation
Store Hours 8 Hours 0 (0%) 0 (0%) 0.80
(Weekdays) 9 to 12 Hours 5 (35.7%) 3 (21.4%)
13 to 16 Hours 4 (28.5%) 5 (35.7%)
17 to 20 Hours 4 (28.5%) 5 (35.7%)
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21 to 24 Hours 2 (14.2%) 1 (7.1%)


Store Hours 0 hours 1 (7.1%) 1 (7.1%) 0.95
(Weekends) <= 8 Hours 1 (7.1%) 1 (7.1%)
9 to 12 Hours 6 (42.8%) 4 (28.5%)
13 to 16 Hours 2 (14.2%) 3 (21.4%)
17 to 20 Hours 2 (14.2%) 3 (21.4%)
21 to 24 Hours 2 (14.2%) 1 (7.1%)
Store Hours 0 hours 1 (7.1%) 1 (7.1%) 0.67
(Public <= 8 Hours 2 (14.2%) 3 (21.4%)
Holidays) 9 to 12 Hours 4 (28.5%) 2 (14.2%)
13 to 16 Hours 2 (14.2%) 5 (35.7%)
17 to 20 Hours 0 (0%) 0 (0%)
21 to 24 Hours 3 (21.4%) 2 (14.2%)
It depends 0 (0%) 1 (7.1%)
Accounting
Daily less than 500 4 (28.5%) 3 (21.4%) 0.83
Earnings 600 to 1000 4 (28.5%) 4 (28.5%)
1000 to 2000 3 (21.4%) 4 (28.5%)
2000 and
3 (21.4%) 2 (14.2%)
above
It depends 0 (0%) 1 (7.1%)
Initial Less than
3 (21.4%) 2 (14.2%) 0.60
Capitalizatio 10,000
n Php10,000 to
4 (28.5%) 4 (28.5%)
Php20,000
Php 20,001 to
0 (0%) 2 (14.2%)
Php30,000
Php 30,001 to
0 (0%) 0 (0%)
Php40,000
Php 50,001 to
5 (35.7%) 4 (28.5%)
Php60,000
More than
2 (14.2%) 1 (7.1%)
60,000
None 0 (0%) 1 (7.1%)
Standard Less than 5% 2 (14.2%) 2 (14.2%) 0.90
Percentage 5% to 10% 5 (35.7%) 4 (28.5%)
Mark-up 10%-15% 1 (7.1%) 1 (7.1%)
20% and above 4 (28.5%) 5 (35.7%)
it depends on
1 (7.1%) 1 (7.1%)
the item
We rely on the 1 (7.1%) 0 (0%)
Suggested
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Retail Price
We rely on the
Suggested
Retail Prices
that the
0 (0%) 1 (7.1%)
Distributors
and Dealers
were
implementing.
Extended No (Hindi) 7 (50%) 5 (35.7%) 0.70
Credit Yes (Oo) 7 (50%) 9 (64.2%)
Do you keep No (Hindi) 8 (57.1%) 5 (35.7%) 0.45
accounting
of Ins and
Outs of your Yes (Oo) 6 (42.8%) 9 (64.2%)
Sari-Sari
Store?
Have you No (Hindi) 4 (28.5%) 3 (21.4%) 1.00
considered Yes (Oo)
your
actions/opti
ons when 10 (71.4%) 11 (78.5%)
your
business run
out of cash?
Location
Do you plan No (Hindi) 6 (42.8%) 8 (57.1%) 0.71
where to Yes (Oo)
locate your
8 (57.1%) 6 (42.8%)
Sari-sari
store?
Do you No (Hindi) 3 (21.4%) 1 (7.1%) 0.60
consider the
average
frequency of
customers a
day prior Yes (Oo) 11 (78.5%) 13 (92.8%)
considering
the location
of your Sari-
Sari Store?
Average 10 and below 2 (14.2%) 1 (7.1%) 0.88
frequency of 11 to 20 6 (42.8%) 4 (28.5%)
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21 to 30 1 (7.1%) 1 (7.1%)
31 to 40 0 (0%) 1 (7.1%)
customers a 41 to 50 1 (7.1%) 1 (7.1%)
day More than 50 5 (35.7%) 6 (42.8%)

No significant differences were seen on their plan prior opening of Sari-Sari

Store and the things happened during the operation (P>0.05). However, there

had been slight changes on numbers that were worth noted for. The number of

employee prior opening of Sari-Sari Store and the things happened during the

operation did not change. Respondents who have planned to get their source to

Groceries and another store decreased during the operation while using savings

became prevalent. There was an increase in respondents doing inventory

replenishment once a week. Respondents have decided to decreased frequency

of inventory replenishment. There was an increase in the Weekday operating

hours to 9 to 20 Hours. An increase in the Weekend operating hours to 13 to 20

hours was observed while there was increase in operating hours on public

holidays. Their average respondents of the study earned 600 to 2000 from less

than 500 to 1000. Majority of the respondents have an initial plan of

Php10,000 to Php20,000 and Php 50,001 to Php60,000 for initial capitalization,

it did went through. Initially, the average respondents have decided to use 5%

to 10% and 20% and above mark-up, it remained the same during the operation.

Respondents perceiving not having credits initially turned out having one during

the operation, the same scenario were also observed on accounting and

consideration of actions when running out of cash. Majority of the respondents


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have an initial plan where to put their location. Most of them do consider the

number of customer before opening a sari-sari store and it did happened during

the operation. However most of the respondents thought that customers might

range between 11 to 20 and more than 50, frequency remained the same but

during the operation, frequency of 31 to 40 and more than 50 increased.

Therefore, no statistically differences were observed mainly due to small

sample size but descriptively, the results revealed that some of the owners’

plan prior opening a sari-sari store do change during the operation. According

Malapitan (2007), this was very common among business owners because the

goal was just to make the business profitable but business growth was not the

priority yet. It came along only when they were actually doing the business and

planed for growth (Osborne, 2013). Thus, their current sustainability and

survival practices were not enough

III. What were the struggles faced by the Sari-Sari Store that hinders survival and

sustainability?

The respondents responds that the common problems they face that hinders

them to survive and be sustainable was their monetary issues such as debt,

financial management which involves usage of earnings as a source of

household daily consumption, products in the store were out of stock,


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bankruptcy, supplier related problems, and refusal of doing proper plans before

starting business. Malapitan (2007) also cited these findings among Filipino sari-

sari store. When ask about their store management, the respondents responded

that they do short surveys to their customer asking the things that they expect

from the store. On operations, the respondents’ sustainability and survival

practices involves monitoring of store hours. This was relative with their store

management as they need to keep the money flow. They create balance on

working hours because there were few customers during late night and early

afternoon. For Accounting, the owners prefer to do it on their own to keep

themselves for paying wages. Most of them keep on managing their finances

through budgeting and accounting system. Because most of them lend their

customer, they manage to know the profile of whom they were lending but

despite of this, they still keep on having problems with the cash flow. This was

relative to the fact that they were lending and offer extended credits

(Malapitan, 2007). For Location, the owners were paying the rent and

sometimes use their products as payment. This was discuss in the study of

Malapitan (2017) where small-scale business such as Sari-sari store have a

different model that worked only on small communities. This was also relative

within their lack of financial management. This portion revealed that business

owners were experiencing sustainability and survival problems particularly on

management and accounting but least on Location and operations. This was

relative with their lack of plans on doing business, because of their goal of
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making the business profitable; they often compromise the importance of

proper recording and store management (Malapitan, 2017)

IV. What were the proposed actions for the Sari-Sari Store to survive and be

sustainable based on their current status?

Frequency Percent
Which among the programs below you think might
help your business to survive and be sustainable
1. Pondo sa Pagbabago at Pag-asenso program
12 86%
(P3)
2. State Pension Funds (SSS, PAG-IBIG, etc..) 10 71%
3. Bank loans (ex. BPI Ka-Negosyo) 8 57%
4. Secured Credit Card 9 64%
5. Happy Sari-sari store 9 64%
6. Puregold Puhunan (investment) Plus (for Aling
11 79%
Puring Members)
7. P&G Angat Kita (Lift you) Program 7 50%
Total 14 100%

These were the actions proposed to the respondents to help them to survive

and be sustainable. Most of them perceived that Pondo sa Pagbabago at Pag-

asenso program (P3) would help them to survive and be sustainable, 79%

believe that Puregold Puhunan Plus (for Aling Puring Members) will help them,

71% see State Pension Funds (SSS, PAG-IBIG, etc..), 64% on Secured Credit Card

and Happy Sari-sari store while 50% perceived P&G Angat Kita Program will

help them.
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The recent Pondo sa Pagbabago at Pag-asenso program (P3) (Funds for Change

and Improvement) was presented by the current administration to eradicate

the options of the small scale businesses to rely on Indian money lenders (DTI,

2016). This was common among business owners because most of them rely on

Indian money lenders (Malapitan, 2017). Puregold Puhunan Plus a grocery and

wholesaler designed for sari-sari store owners who were members of Aling

Puring (a membership buddy of Puregold) followed because majority of the

business owners get their products from them. This was also relative to the

increasing number of hypermarkets of Puregold Price Club Inc. on different

locations in the Philippines. This was followed by State Pensions because

everyone has access with state pension funds (DTI, 2016). The least were those

private banks and NGOs because of the documentary requirements that an

ordinary business owner can’t provide.

According to Osborne (2013) awareness of the publicly funded programs was

higher among businesses who that have reported growth plans. This shows that

the current statuses of the businesses were thinking of growth that’s why they

became aware of the possible programs offered particularly on those

accessible.
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V. Based on the proposed actions for survival and sustainability of Sari-Sari store,

to what extent do these actions lead to growth?

P-
Mean SD
Group* value
Customer satisfaction with
managing change
Level of customer During the
3.29 0.61
satisfaction related to Operation
0.66
business activities After knowing the
3.14 1.03
options for growth
Conducting survey to During the
3.36 0.74
measure satisfaction of the Operation
0.82
customers and carry out the After knowing the
3.29 0.91
necessary changes options for growth
The market coverage of During the
3.29 0.61
business enterprises Operation
0.66
After knowing the
3.14 1.03
options for growth
Increasing the no. of During the
3.07 0.92
customers from the Operation
0.68
beginning of business After knowing the
3.21 0.89
options for growth
Overcoming the actions of During the
3.07 1.14
the competitors over the Operation
0.86
past days/months/years After knowing the
3.14 0.95
options for growth
Achievement at business During the
3.07 1.14
growth by facing the Operation
0.86
environmental challenge & After knowing the
3.14 0.95
strong competition options for growth
Delivering new products and During the
3.21 1.05
services based on market Operation
change 0.56
After knowing the
3.43 0.85
options for growth
Growth in profitability
Growth on net profit During the
2.93 0.83
earnings from the business Operation
0.13
over the past After knowing the
3.43 0.85
days/month/years options for growth
Improvement in Return on During the 2.86 0.86 0.21
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Investment (ROI) from the Operation


business After knowing the
3.29 0.91
options for growth
Improvement in Return on During the
2.86 1.03
Assets (ROA) from the Operation
business 0.35
After knowing the
3.21 0.97
options for growth
Growth in business &
income level
Satisfaction in Business During the
2.79 1.05
Growth including Operation
0.26
Achievement of Business After knowing the
3.21 0.89
Goal options for growth
Improvement in Life During the
2.86 1.17
Standard after the business Operation
0.62
After knowing the
3.07 1.07
options for growth
Growth in Personal Income During the
2.86 1.03
from the beginning of Operation
0.47
business After knowing the
3.14 1.03
options for growth
Improvement in Income During the
3.00 1.04
Level when comparing Operation
before and after the 0.72
After knowing the
business 3.14 1.03
options for growth
Growth in no. of
employees
Was able to have an During the
2.14 1.35
employee or Increasing in Operation
no. of employees from the 0.33
After knowing the
beginning of business 2.64 1.34
options for growth
Growth in turnover
Improvement in saving During the
2.64 1.22
capacity and accumulation Operation
0.26
of resources from the After knowing the
3.14 1.10
business options for growth
Growth in turnover/sales During the
2.93 1.07
from the business over the Operation
0.35
past days/months/years After knowing the
3.29 0.91
options for growth
Growth in turnover During the 2.71 0.99 0.19
compared to the Operation
Sustainability and Survival Leading to Growth of Sari-Sari Stores (Small Neighborhood Variety
25
Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

competitors over the past After knowing the


days/months/years 3.21 0.97
options for growth
Factors based on Lingesaya (2012), “Identifying Factors to Indicate the
Business Performance of Small Scale Industries: Evidence from Sri Lanka”

No significant difference was observed with their perception of growth based

on their current situation and their perception of growth after knowing the

options for sustainability and survival. However, there was a minimal increase

in their customer satisfaction on managing change because they perceived that

with the help of the proposed actions for survival and sustainability, there will

be an increase in the no. of customers.

There was a minimal increase in their perception of growth in business &

income level. They perceived that through the options presented to them,

their satisfaction in business growth including achievement of business goal,

improvement in life standard, growth in personal income, and improvement in

income level after the business increased.

There was a minimal increase in their perception of growth in number of

employees. They perceived that they were able to have an employee or

Increasing in no. of employees with the help of the proposed actions for

survival and sustainability.


Sustainability and Survival Leading to Growth of Sari-Sari Stores (Small Neighborhood Variety
26
Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

There was also minimal increase in their perception of growth in turnover.

There was an increase in their perception of improvement in saving capacity

and accumulation of resources from the business, growth in turnover/sales

from the business over the past years, and growth in turnover compared to the

competitors over the past years.

The results revealed that proposed actions for survival and sustainability of

Sari-Sari store, does not lead to significant growth as perceived by the business

owners (P>0.05) However, the descriptive aspects were worth focusing for.

They have lower perception of growth using their current practices but the

mean perception increased when options were presented to them. It revealed

that there was a slight increase in their perception suggesting that they were

positive of the programs that might help them to achieve further business

growth whether financially or through education. They were observed with

higher overall perception of customer satisfaction with managing change,

growth in business & income level, growth in profitability, growth in turnover,

and growth in no. of employees. Therefore, the proposed programs help them

grow at minimal extent.


Sustainability and Survival Leading to Growth of Sari-Sari Stores (Small Neighborhood Variety
27
Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

Summary and Recommendations

The average respondents of the study were those female middle income

earners aged 20 to 25 years old who have reached tertiary education and have

been involved in business.

The sustainability practices of the business owners leading to their current

survival involved keeping all the work or hiring less employees, keeping the

operating hours in accordance with foot traffic, practicing keeping records but

maintain extended credits and usage of products when needed, and keeping

the location clean and maintaining the foot traffic.

There were no statistical differences on plans prior opening of the business and

during operation. However, the descriptive statistics revealed some small

changes in their perception. There were changes on some of the owners’ plan

prior opening a sari-sari store do change during the operation which was

attributed with change of interest form profit to generating growth

Business owners were experiencing sustainability and survival problems

particularly on management and accounting but least on Location and

operations. Because they were currently doing the business and have different

interest, they became aware of the corporate and publicly funded programs
Sustainability and Survival Leading to Growth of Sari-Sari Stores (Small Neighborhood Variety
28
Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

helping small business owners like them. They were less convinced of growth

using their current practice but have an increased perception of growth in

terms of customer satisfaction with managing change, growth in business &

income level, profitability, turnover, and growth in no. of employees when

programs were presented to them.

The research recommends doing an actual study of the subject matter using a

higher sample size to elaborate the subject matter. Failing to reject the null

hypotheses could be due to small number of samples.


Sustainability and Survival Leading to Growth of Sari-Sari Stores (Small Neighborhood Variety
29
Stores) operating in 2017 for more than 1 year in Barangay Potrero, Malabon City, Philippines

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