Arba Minch Polytechnic College

Knowledge test exam on leading small teams for GMFA level 3 Trainees’ (Extension) 30%
Time allowed 45 minutes

Name ___________________________ ID. NO. ____________ Dep’t ____________

Part I. Say True or False (5points).

_______ 1.Everyone needs feedback to improve his or her performance.

_______ 2.Open-ended questions encourage discussions.

_______ 3.Negotiation is a science by which the two sides in dispute exchange offers and
counteroffers in an effort to find a mutually acceptable agreement.

_______ 4.At the performing stages, the team is more cohesive.

_______ 5.Communicatiuon skills never required depend on the stages of team development

Part II. Choose the Correct Answer (9 points).

_______ 1.One of the follwoing is true about the principal characteristics of a team

A. Has common purpose B. Has a shared understanding of that purpose

C.Is pooling the efforts and resources of its members to achieve that purpse

D. All E. None of the above

_______ 2.One of the follwoing is true about the stages of team develpopment
A. As a team comes together, individuals are wareof each other
B. As members get to know each other, they grow in confidence
C. The group begins to confort work issues and establish work practice D.All E.
None
_______3.One of the follwoing is wrong about the communication skills thaty are useful for team
leaders to have and use.

A. Asking questions B. Active listening C. Giving constructive feedback

D. All E. None
Part III Fill in the Blank Space (16points).
1. The four stages of team development are;
A. ________________________________________________
B. ________________________________________________
C. ________________________________________________
D. ________________________________________________
2. The approach to managing feelings during team meetings.
A. ________________________________________________
B. ________________________________________________
C. ________________________________________________
3. The recommendations should help to improve your effectiveness at negotiating
A. ________________________________________________
B. ________________________________________________
C. ________________________________________________
D. ________________________________________________
E. ________________________________________________
F. ________________________________________________
4. Categores of skills are;
A. ________________________________________________
B. ________________________________________________
C. ________________________________________________

GOOD LUCK!!!

Prepared by: - eahmkadu@yahoo.com

2006/2014