Professional Documents
Culture Documents
Traditional Duties
o Correct identification and preparation of the
patient before sample collection
o Collection of appropriate amounts of blood
venipuncture or dermal puncture for the
specified tests
o Selection of the appropriate sample
containers for the specified tests
o Correct labeling of all samples with the PROFESSIONAL AND PERSONAL
required information CHARACTERISTICS
o Appropriate transportation of samples back
to the laboratory in a timely manner Dependable
o Effective interaction with patients and Cooperative
hospital personnel Committed
o Processing of samples for delivery to the Compassionate
appropriate laboratory departments Courteous
o Performance of computer operations and Respectful
record-keeping pertaining to phlebotomy Honesty Integrity
o Observation of all safety regulations, quality Competence
control checks, and preventive maintenance Organized Responsible Flexible
procedures o Technical Tip 1-3
o Attendance at continuing education programs When organizing requisitions, check to
Additional Duties of Phlebotomists be sure that you have all of the patient’s
o Evaluation of protocols associated with requisitions. Missing a requisition can
sample collection result in patient receiving an additional
o Performing and monitoring point-of-care puncture.
testing (POCT) o Technical Tip 1-4
The abbreviation for work that must be
PROFESSIONALISM done immediately, as in an emergency, is
STAT or stat.
“Conduct that manifests fine artistry or Appearance
workmanship based on sound knowledge and
conscientiousness.”
THERESE JOY M. IBAÑEZ 1
o Clothing and lab coats must be clean and
unwrinkled
o Shoes must be clean, polishes, closed toed
and skid-proof
o Jewelry and makeup must be conservative;
tattoos must be completely covered
o Perfume and cologne are usually not
recommended or must be kept to a minimum
o Hair including facial hair must be clean, neat
and trimmed. Long hair must be neatly
pulled back
o Personal hygiene and clean fingernails
Communication Skills
o Phlebotomist greeting a patient.
o Phlebotomist standing away from the patient
to introduce herself.
o Phlebotomist explaining the procedure and
still maintaining distance. APPEARANCE
Contain a vacuum
Used with Vacutainer and Syringe systems
Stoppers universal color coded: indicates
contents
Have an expiration date
Red-Top Tubes
o Glass
No additive
Glass surface activates clotting sequence
Do not mix
SERUM: use for TDM (Therapeutic drug
monitoring)
BLOOD WITHOUT ANTICOAGULANT o Plastic
Contain additive to activate clotting
Spontaneous clotting occurs and is irreversible sequence
Fibrinogen fibrin strands Contain inert gel SST
Fibrin strands entrap cells Do invert to mix additive and initiate
Centrifuge serum SERUM
Serum lacks fibrinogen
Purple-top Tube
o PLASMA and Whole Blood
Anticoagulant = EDTA
Binds Calcium
o Hematology studies: CBC
Blue-top Tube
o PLASMA and Whole Blood
Anticoagulant = sodium citrate
Binds calcium
o Must be full Blood: Anticoagulant ratio Grey-top Tube
critical o Anticoagulant = potassium oxalate
o Must be on ice if not analyzed within 30 Binds calcium
minutes Plasma, Whole blood
o Coagulation studies o Antiglycolytic agent = sodium fluoride
Maintains plasma glucose levels
o Limited use: glucose, lactic acid
Green-top Tube
o PLASMA and Whole Blood
Anticoagulant = heparin Yellow-top tube
Three Formulations: o ACD= acid citrate dextrose
Lithium Heparin Paternity testing
Ammonium Heparin DNA
Sodium Heparin o SPS= sodium polyanethol sulfonate
o Inhibits thrombin formation Used for special blood culture studies
o Must be full and on ice if need pH, ionized Inhibits certain antibiotics
Ca o Both bind calcium
o Most chemistry tests, STAT lab (PST) o PLASMA, Whole blood
decreases time needed for blood to clot,
makes turnaround time better
PPE
TYPE AND AMOUNT OF SPECIMEN Sharps containers
Safer medical devices
Dependent upon
o Test
Whole Blood: EDTA or Heparin?
Plasma: ESTA or Heparin?
Serum: Trace free or separator gel
interference?
Amount of sample needed to perform test
Multiple labs needing the same specimen
at the same time
SAFETY PRACTICES
MODES OF TRANSMISSION
Parental EQUIPMENT
o Any route other than the digestive tract
Intramuscular Non-intact Skin:
chapped hands, cuts,
PPE
Intravenous Cleaning Agent
cuticles
Subcutaneous Percutaneous: needles, o Alcohol pads: routine
Mucosal sharps o Povidone iodine: blood culture collection and
Ingestion Permucosal: mouth,
nose, eyes
blood gases
o Soap and water: alcohol testing, allergies
SAFETY INFECTION CONTROL
Cotton balls, gauze
Bandage, tape (use caution with children)
Hand Washing
o Primary means of preventing spread of Sharps containers
o Discard needle, lancets
infection (especially nosocomial)
o Minimum 15 seconds, soap, friction o Biohazard marking
o Wash hands before and after each blood draw o Puncture resistant
o NEVER recap, bend break needles
PPE
o Lab coat Tourniquets
o Gloves o Slows venous blood flow down
o Mask o Causes veins to become more prominent
o NEVER leave on for >1 minute
Standard precautions at all times
THERESE JOY M. IBAÑEZ 4
o AVOID rigorous fist clenching or hand Butterfly Needle
pumping (potassium, lactic acid, LD) Most often used with syringe
o Latex allergy Expensive, thus not used for routine draws
TYING ON THE TOURNIQUET Used for small, fragile veins
Increased risk of needle stick injury
Needles
o NEVER reuse a needle
o NEVER use if shield is broken
o NEVER recap, cut, bend or break
o Drop immediately into sharps container after
venipuncture
o Size of needle is indicated by gauge: Tube Holder/ Vacutainer adapter
Larger gauge number indicates smaller o Threaded
needle diameter o Flanges
21, 23-gauge needles routinely used for
phlebotomy
Syringe
Black water proof pen
Multi-sample needle
WITHDRAW NEEDLE
In sight of patient
COLLECTION SITE PROBLEMS
THERESE JOY M. IBAÑEZ 6
Patient name
Identification number
Date of draw
Time of draw (military time)
Your initials
Recheck Draw Site
NEEDLES POSITION
VENIPUNCTURE PROCEDURE
Locate vein
Release tourniquet
Cleanse site in outward rotation
o Allow to air dry
Venous stasis
o Prolonged application of tourniquet (>1 min)
Hemodilution Reapply tourniquet
o Drawing above IV o Do not contaminate site
o Short draw (blood to anticoagulant ratio) Anchor vein
Hemolysis Insert needle
o Traumatic stick Fill tubes
o Too vigorous mixing o Quick mix additive tubes
o Alcohol still wet Release tourniquet
o Using too small of needle Withdraw needle
o Forcing blood into syringe
SKIN PUNCTURE
CAPILLARY BLOOD
SYRINGE DRAW
THERESE JOY M. IBAÑEZ 8
Mixture of arterial, venous, capillary blood and
fluid from surrounding tissues
Fluid from surrounding tissues may interfere
and/or contaminate the specimen
Warming skin puncture site increases arterial
blood flow to the area
Reference ranges often differ from venous
CAPILLARY BLOOD
Lancets
o Always use standardized equipment
o NEVER use a surgical blade
SKIN PUNCTURE PROCEDURE