OGL 481 Pro-Seminar I:

PCA-Choosing an Organization Worksheet

Worksheet Objectives:
1. Identify an organization and situation you want to study over the remainder of the course.
2. Describe the organization and situation.

Complete the following making sure to support your ideas and cite from the textbook and other
course materials per APA guidelines. After the peer review, you have a chance to update this and
format for your Electronic Portfolio due in Module 6.

1) Describe your organization.

ARIZONA@WORK Pinal County is a statewide workforce organization. This organization is

comprised of different partners to help job seekers find employment and employers find
substantial employees. Under the ARIZONA@WORK umbrella are employees from Pinal
County, State of Arizona, Central Arizona College and Equus Workforce Solutions all working
together.

2) Describe how Describe your role in the organization (it can be internal or external).

My role within ARIZONA@WORK Pinal County was Workforce Development Assistant

Coordinator. I was employed through the Pinal County government under the
ARIZONA@WORK umbrella. My manager, Aaron is the Operations Manager, he oversees
everything at our Business and Career center and also assists in our Local Board. I was Aaron’s
assistant, I helped with social media, website upkeep, facilitate meetings for our local board,
pulled labor market data for the economic developers in our county, created workshops for our
job seekers and everything between to help our center flow.

3) Describe the situation. (see the Canvas instructions for details, especially about how
your situation will be analyzed from five different perspectives over the next five
modules)

Because of the different organizations under one brand, it became challenging at times. Other
organizations felt they didn’t have a say because this organization was in charge of operations.
For example, I was employed through Pinal County and was part of the operations team. Others
employed through the State of Arizona, didn’t like any guidance and rules put in place by
employees of Pinal County. We tried to remove the outside organizations when in our center
and just make everyone feel they were employed through ARIZONA@WORK, but it was
difficult.

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The State of Arizona hired a consultant to help our team rebuild. This consultant came to our
center and met with everyone and learned of our current process and procedures. Over the
course of a few months we had meetings over meetings, breaking apart our process piece by
piece and developing new processes where it fit. Everyone was involved with this, which really
helped each organization feel one was not above the other, but it also caused a lot of tension and
blaming. There was so much push back and arguments at the beginning and no one wanted to
accept when their process was not the way everyone else thought it should be. Like discussed in
our readings, “problems result from egotism, bad attitudes, abrasive personalities, neurotic
tendencies, stupidity, or incompetence” (Bolman & Deal, 2017, pg. 27). We had a lot of
different personalities to work with that often at times caused clashes. What we thought would
last no more than 3 months turned into 6 and then 1 year had gone by and there were still
improvements we could have done. Throughout this process there were many arguments, tears,
victories, laughs and overall accomplishment. We finished and had a great product to share with
other ARIZONA@WORK counties throughout Arizona.

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 References

Bolman, L. G., & Deal, T. E. (2017). Reframing  organizations: Artistry, choice, and

leadership (6th ed.). San Francisco, CA: Jossey-Bass