APPOINTMENT-PLUS

STUDENT
INSTRUCTION MANUAL –
LAB

Lab Locations:

All labs and CIA exams are held at NorQuest

College: Singhmar Center for Learning, 10215 108 street NW Edmonton

Revised 1Apr2019
Introduction:
Appointment Plus is a scheduling system that allows students to schedule specific additional
lab times for different needs. If a LAB action form has been given to you by your instructor,
please bring it to the open or redo lab with you.

Types of schedules:

Open Lab (any student, any open lab) – these labs are available for ANY student
wishing to practice their skills. You must write in the name of the course you are
taking the skills for. Whenever possible, you should book at the same time with one of
your classmates so that you have someone to practice with.

For HEAS 1000: Students should book at the same time as a classmate, or bring a family
member or friend (over 18), so that you have someone to practice with.

If you missed a required lab you must attend an open lab to practice the skill before you are
able to do a redo lab. All open lab hours must be completed before your scheduled REDO
lab.

Open Labs may have up to 20 students/instructor. The instructor is only there to facilitate
your learning and clarify questions. The instructor is not there to reteach the skill. If you bring
a buddy to practice with, the buddy is not there to practice as well unless they have also
registered into the open lab.

Open lab times are for 1 hour intervals. If you plan on staying more than 1 hour you will
need to book yourself in for every hour you wish to stay.

Guided Practice (online student only) – These labs are in 4-110 only. This is an
opportunity for you to prove your knowledge of the skills learned during your course.
Each guided practice lab is either 2 or 3 days consecutive in the same week, see
below. Set Guided Practice Lab dates will be emailed to you from enrollment,
following course registration.

Revised 1Apr2019
 Lengths of the guided practice vary:
HEAS 1000- 2 full day
NFDN 1002- 3 full days
NFDN 2003 -3 full days

Clinical Integrated Assessment Lab Exam (CIA) for online/refresher

students: These lab exams are in 4-110 only. This is your practical lab exam.
Your CIA date is predetermined and booked based on your chosen Guided
Practice Dates. Contact PNBookings@norquest.ca for booking 2nd attempts with
your name, student id, and course for which you are registered.

Lab Booking Policies:

• Unless otherwise directed, appointments are booked online using
Appointment Plus. A link will be available in your Moodle course.
• You may only use your NorQuest email to set up your account. Note
that your emails end in @mynorquest.ca.
• Greyed-out dates in the calendar are not available for booking.
• You may book only one session per time slot.
• You are allowed to book several open labs if you wish, you are not
allowed to book more than one guided practice and only one CIA
session. Any double bookings will be cancelled.
• Your CIA exam will be booked for a time after your Guided Practice
labs have been completed.
• You are not permitted to book any guided practice labs or CIA exams
before the start date of your course or past the end date of your
course.
• You must cancel your appointment if you are not able to attend your
booked lab, 24 business hours before your selected date. If you fail to
cancel your lab a Performance Improvement Plan (PIP) will be initiated
in regards to professional accountability.

Revised 1Apr2019
• Hold onto your confirmation email so you have the link to cancel and
rebook your lab if necessary.
• Labs are professional settings that require professional behavior.
• All students are expected to review materials and complete all learning
activities provided in the lab information of your Moodle course PRIOR
to coming to these labs. Students are expected and come prepared to
prove their knowledge of the skills learned during the course.

Lab Booking Instructions

1. In your Moodle course, click on the link to “Book an Open/Redo/Guided

Practice/CIA Lab”. This will open a new web page where you can book your
lab.

Revised 1Apr2019
2. Select the type of lab you would like to book using the Select
Service drop-down menu.

NORQUEST
COLLEGE
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---------------------- -
H ome Appointments

Greyed-out dates in the calendar beol w are not availa b e for

booking.

To Begin:

1. Select service - Choose if you need to book an open/redo lab or you r Refresher CIA la b
prep or if you are a Full-Time student booking a full time CIA exam(Fuii-Time students will
Select Schedule be informed by staff when to book).
Iselect Schedule 2. Then select your schedule.
3. Choose a open lab or Refresher lab prep or a CIA exam from the drop-down menu. Then
choose a date and time. Any date that is in orey is not available to book.
4.Enter your user information- indude the course code (e.g.HEAS 1000,XHLT 1050).If
you have already booked alab previ ousyl , you must l ogin usino theIOQin and
password you created previously.

5.Cl ck Finalize App:>intment.

Restr cti
ons:

You must use your tlorQuest emai account,note that it ends with @mynorauest.ca.

Revised 1Apr2019
3. Select the location (lab) where you would like to perform your skills using
the Select Schedule drop-down menu. All labs are in Singhmar Center for
Learning. Online guided practice and CIA will always be in 4-110. Open lab
outside guided practice session and with Face- to- Face student w i l l be in 4-

-
062,081,082,083,086 or 108. Labelled open lab.
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Greyed-out dates in the calendar below are not avaliable for booking.
Home
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Appointments•
Different rooms are avaliable on different days aod times.

Appointment Locator
Select Service
To Begin:
Open Lab
1. Select service - Choose I f you need to book an openjredo lab or your guided practice labs/CAI exam or
Select Schedule If you are a Full-Time student booking a full time CIA exam.

Select Schedule 2. Then select your schedule.

Select Schedule
DISTANCE Open Lab (6209) 3. Choose a guided practice/open lab or a CAI exam from the drop-down menu. Then choose a date and time.
•• - .• :I : 4. Enter your user Information include the course code (e.g. HEAS 1000, XHLT 1050). f you have i!llready
Open Lab 6112 booked a li!lb previously,you must login using the login and password you created previously.
Qpen Lab E118
- 5. Click Finalize Appointment.

Restrictions:
You may only book one sessi on oer time sl ot.

Your CIA exam must be booked for a time after your Guided Practice li!lbs hi!lve been completed.

You are not permitted to book any guided practice labs or CAI exam's before the start date of your course or
past the end date of vour course.

Revised 1Apr2019
4. Click on the desired date from the calendar. Appointments must be made at
least 2 days in advance; dates that are not available w i l l be greyed out in the

.
calendar.
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Greyed-out dates in the calendar below are not available for booking.
Home
COLLEGE
Appointments•
Different rooms are avaial ble on different days and tmi es

Appointment Locator
Select Service
To Begin:
Open Lab
1. Select service - Choose if you need to book a n open/ redo la b or you r guided practice labs/CIA exam or if you
Select Schedule are a Full-Time student booking a full time CIA exam.

[OPen Lab B112 2. Then select your schedu le.

3. Choose a guided practice/open lab or a CIA exam from the drop-down menu. Then choose a date and time.
Date
4. Enter your user information include the course code (e.g.HEAS 1000,XHLT 1050). f you have already
0 November 2014 D booked a lab previously, you must login using the login and password you created previously.
Sun Mon Tue Wed Thu Fri Sat
5. Click Finalize Appointment.

Restrictions:
You may only book one session per time sl
ot.

Your CAI exam must be booked for a time after your Guided Practice labs have been completed.

You are not permitted to book any guided practice labs or CAI exam's before the start date of your course or
past the end date of vour course.

Revised 1Apr2019
 5. Select an appointment time and click Book It! (Note: Only appointment
times with available slots will show; if an appointment time does not show for
a specific day, this means it is fully booked).
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NORQUEST
COLLEGE
Home Appointments

Greyed ut dates in the calendar below are not available for booking.

Appointment Locator
Select Service Select Appointment Time
Open Lab _,;] Open Lab 8112

Select Schedule
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Tuesday, November 4.2014 4:00pm c:a
c:a
Open Lab 8112
Thursday,November 6.2014 2:00pm

-
Date

a November 2014 a Thursday.November 6.2014 3:00pm

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Thu ftt st
'"" Thursday, November 6.2014 4:00pm

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Powered bV Appointment-Pius

Revised 1Apr2019
 6. Select either the New User or Returning User option. For first time users,
choose New User.
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Home Appo•ntments

Greyed-out dates in the calendar below are not available for booking.

Appointment Locator Selected Appointment

Select Service
Open Lab Schedule Open lab 8112
Service ep.n l ab
Select Schedule Date Tuesday,November 4,2014
Open lab 6112 Start Time 4:00pm

Date
October 2014 0

If this is your first time booking a lab, you must create an ltCCOunt.

Are you • new or returning user? N...,..User Returning User

Revised 1Apr2019
7.Complete all fields. Use your NorQuest e-mail address as your login (make sure it is
correct). Click Finalize Appointment.

Revised 1Apr2019
8. After completing the process, you should see a confirmation page. You will receive a
confirmation e-mail as well, sent to the e-mail address you provided.

D1fferent rooms are availabel ondifferent daysand times

Appointment Locator Selected Appointment

Select Service
Distance Guided Practice ab/CIA Schedule DISTANCEJREFRESHER ONLY CIA EXAM

Service Distance Guided Practicelab/CIA Exam

Select Schedule Date Friday,November 28,2014
DISTANCE/REFRESHER ONLY
Start Time 8:00am
Cl·l
Date
November 2014 0
,f Your appoinbnent has been confirmed.
Sun Mon Tue W11d Th u Fri Sal
Your confirmation e-mail has a direct link where you are able to cancelor reschedule your

appointment. We will also send you a remni der e-mailprior to your appointment Please

note:these are auto-replies

Please be sure to:

- Complete alllearning activities in the lab manualPRIOR to the lab

- Arrive on time

- Wear scrubs and appropriate footwear

e;nm•mew
Appointment Activity

Please allow at least 48 business hours for cancellations.

Future Appointments Show All I Print All

• Fnday November 28, 2014 at B OOam Pont
Top

s NorQuest College
PnwPrP.I"' hv Annnlnlrrw:!nLPIIC:.

Revised 1Apr2019
This is a sample confirmation email. At the bottom is a hyperlink that will allow you to
return to your appointment booking. If you click the link provided in the email
confirmation, you can access your reservation directly, where you will be able to
cancel or reschedule appointments.

Appointm nt Conf rmation- M sag(Plain Tm} [i] - D X

MESSAGE McAfE-mail Scan
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Tutl1J25/20149:0SAM

Appointment Notification sent by AppointmentPius <noreply@appointment-plus.com>

Appointment Confirmation

Karen,

Service: Distance GuidedPracticelab/CIA Exam

Date: Friday, November 28,2014

:' ; CE/REFRESHER ONLY CIA EXAM /

https /lbooknow appoontment plus oom/6m7kzk/appoontment actoons'token 512elc5833b76812d6fOd47e4fJ3J!lJ'lc7850e41X7,

NorQuest College
10704- 102Ave
Edmonton,AB TSJ 4H9
{780) 644-6321

Schedule all your other appointments onlne. CliCk here to tell your other serviCe providers (hair stylist, doctor,personal trainer,massage therapiSt,etc.) about Appointment-Plus online scheduling: www.appointment
plus.com/share

Revised 1Apr2019
 Cancellations:
You .m.1.1.11 cancel your a ppointment If you are not able to attend your booked la b 48 busi ness
hours before your selected date.
To c:ancel your antment use the link In the auto-reply that was sent upon completiOn of your original booklr.g.

location:
All labs and CIA exams are ht>ld at NorQuest Co' :
HEC 102 Building 8 10704 • 102 Ave or
HEC 106 Bulldlr.g E 10232 • 106 Street

The peuon..Woon tlon requ.stot<:l on till'fonn ls(IOIIKtlld under tn. thotky ofsaa:lon Jl(c) ot "'b«U._ Frudom olinfonn tlon IWI
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lntonn.tion, plu.M conuct tM FOIP CoorciiNOtor ;ot 10215·108 StTHt NW,Edmonton, A&, T5J ll6, Tel.780.644.6000

Appointment Act1v1ty

Please allow at least 48 business hOUrs for canullatJons.

c:::•
Future Appointments

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Revised 1Apr2019
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Home Aj:lpo1ntments Account Jo1n Wa1t1ng List Schedules Serv ces Log Out

Your Appointment Details Appointment Actions

Date 912412013 0Appointment status: Scheduled

Time 900am- 11 OOam Reschedule my appointment

With Edmonton Downtown 0 Cancelmy appointment

©NorQuest College
Powered by Appointment-Pfus onfine appointment schedufing

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Revised 1Apr2019
 If you are a returning user, you can log back on using the fields at the top of the
page. If you have forgotten your password, click “I forgot my login information”. A
link to reset your password will be sent to the e-mail provided.

After logging in, you may export appointments to your calendar, or print
appointment confirmations. You may also cancel existing appointments.

Revised 1Apr2019
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Home
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Appointments Account
COLLEGE
Jo1n Waltmg List • Scheduel s SefV!ces Log

Appointment Locator Appoontment ActMty

Select Schedule

,Select Schedule
Welcome Test
Please use the drop down menu on the left to select a location
schedule.

I
Appointment Activity

Please allow atleasl24 hours notice for cancellatoi

ns

ruru Ar tm nt Show Alii Pnnt All

• Tuesday,September 24,2013 at9 ooam Pnnt 1 Cancel

ortto
Calendar

Revised 1Apr2019