1.3.

Quotations:
1.3.1. Background:
You require new furniture for staff room in your college (Sampson Sec School), London.
Write a letter of quotation to the Manager of Sandeep furniture, Manchester, UK.
1.3.2. Correspondence
Sampson Sec School
Forest Hill
London
E23 LJF

Telephone: +44 (0)20 9647 9635

Email: shl@sec.edu.uk
www.sec.edu.uk

20 December 2021

The Manager
Sandeep Funiture
Manchester
L27 JKL

Dear Sir or Madam

This is to inform you that we, at our school, require furniture for staff room. The sitting
capacity is app. 40 in 36 x 20 hall.
You are requested to send us the quotation for the following items:
1. Chair (with back and handle joint) (wooden)
2. Table (16 x 4)
3. Shelf (max height 6 feet) (4 partition)
4. One table (6 x3)
5. Any other suggestive items.
You are also requested to send the terms and conditions also. We also appreciate if you place
discount on the items. We will finalize order between 5-7 January 2022. Hence, your
quotation must reach to us before 2 January 2022.

Yours faithfully
Ramsey
Sharry Ramsey
Headmaster
1.4. Orders
1.4.1. Background:
You are Laura Sherry incharge of Physical Education London International School, L29, UK.
Write a letter to AMW Sports Company, Manchester, UK, placing an order for sports items/
equipment with details.
1.4.2. Correspondence
London International School
London
L29 JKL
Telephone: +44 (0)20 9647 4279
Email: lis@inter.edu.uk
www.inter.edu.uk

20 December 2021

The Manager
AMW Sports Company
Manchester

Dear Sir or Madam

You have a very good reputation of selling quality sports items, Your sports items are of
superior quality. After going through your latest catalogue of sports items. I am placing an
order for the following items aspect school requirement:
No. Name of item Quantity
1 Footballs 20
2 Volleyball and nets 35
3 Badminton rackets 25

All the items should be of good quality substandard items will be returned. Items should
delivered in school before 2 p.m on any working day. Please send the bill after deducting
maximum discount as applicable for educational institutes.

Yours faithfully

Laura Sherry
Chief Buyer
1.5. Payments
1.5.1. Background:
Mrs. Sunny had an account at Compuvision Ltd, but the account was not paid on time. Write
a letter requesting this payment to Mrs. Sunny. This letter is to remind her of her credit
contract and to ask for payment by a specific date to avoid collection action.
1.5.2. Correspondence
Compuvision Ltd
35 Hill Street
London L34
UK

Telephone: +44 (0)593 344 5839

Email: accounts@sion.co.uk
www.sion.co.uk

20 December 2021

Mrs Sunny
Warrick Street
Manchester E64
UK

Dear Mrs Sunny

Is there a reason why you have not paid your bill of $ 2,368.80?
Your signed credit agreement states that you agree to pay this bill in 5 payments installments.
Your 4th payment is now overdue by 15 days.
Please remit payment of $2,368.80 by 25 December 2021. If you have any questions or
concerns regarding this bill, please contact us.
Failure to send the full amount by 25 December 2021 may mean that your account is turned
over to a collection agency. Your prompt attention is required to resolve this issue.

Yours sincerely

Greiner Joide
Sales Manager
1.10. Agents and agencies:
1.10.1. Background
Your department has just won a new contract and needs to employ more staff. Your manager
has asked you to writte a letter to recruitment agencies about this.
 British Crytal Ltd
London SE23
UK
Telephone:+44 (0)133 245790
Email: jayn@crystal.com

19 December 2021

Allison &Locke Importers Ltd

London WC1 1AR
UK

Dear Sir or Madam

On the outskirts of Manchester, our company is a significant producer of office furniture. We
have been in operating for over thirty years and have many branches throughout the country.
We are writing to you because my department has just won a new contract are looking to
recruit extra staff.
Our new contract is to supply furniture to Compuvision at its new headquarters outside of
Manchester. This is a very important contract for our company, and all the furniture needs to
be completed by 30 April, two weeks before the opening of the headquarters. Because of that,
we now need to 20 extra staff at our factory for the next 3 months to accelerate the project's
operation on time.
The recruited staff should have experience in operating woodworking machinery and be
trained in assembling techniques for high-end furniture equipment. In addition, they must be
fluent in English to be able to absorb the knowledge from training sessions on health and
safety at work. Therefore, we are looking for an agency to advertise and interviewing staff to
find out who is the right person for this position. We will also quickly arrange the contract
between them and the company management. And we will gladly agree to cooperate with
your organization if the plan this time is reasonable in terms of costs and commissions.
We would be very grateful if you would contact us soon and arrange a meeting with our
company.

Yours faithfully

Sam Smith
Managing Director
1.11. Transportation and shipping
1.11.1. Background:
You received the parcel yesterday, but it was damaged during transit. Write a letter to the
Railway Station Master complaining about the parcel received in a damaged condition.
1.11.2. Correspondence
Warrick Street
London E49
UK

20 December 2021

The Station Master

Lightening Railway Station
London E49
UK

Dear Sir or Madam

I received a parcel of library books from you on 19 December 2021 against KW No.4459
from Manchester. I am sorry to inform you that this parcel reached me in a badly damaged
condition. The books are all torn and many of the pages have been shredded. So they are of
no use to me.
Please let me know what you propose to di in this matter. Please note that if do not receive a
satisfactory reply from you within a fortnight, I shall be be compelled to put in a regular
claim for the loss incurred by me.

Yours faithfully

Cannel Jackson
1.12. Insurance
1.12.1. Background:
You has secured herself with a life insurance policy since last four years. Write a letter
inquiring about additional benefits available on it.
1.12.2.Correspondence
Joide Jennie
Warrick House
35 Hill Street
London E23
UK

20 December 2021

The Manager
Life Insurance Corporation
London L35
UK

Dear Sir or Madam

I wish to inform you that I purchased Forever policy in 2015 and have paid premiums
regularly.
I have come to know that it is possible to get additional benefirs attached to a policy
purchased earlier. Please do inform whether Double Accident Benfit can now be availed with
the above mentioned policy. As part of this scheme, if the policy holder dies an accidental
death and if it is endorsed by the postmorten report, then the nominee/ beneficiary gets
double the insured amount.
Since I wish to avalid additional benefits on existing life insurance policy, I am ready to a rise
in the premium amount. I will complete neccessary formalities, whenerver called; on working
days. I await prompt reply from you.

Yours faithfully

Jodie Jennie
1.15. Reports
1.15.1. Background
Your manager would like to improve the level of staff motivation in the company and has
asked you to write a report giving details of current levels of motivation and suggesting ways
to improve it.
1.15.2. Correspondence

To: The Board of Dirtectors

From: Angela Jodie, Sales Director
Date: 20 December 2021
Report: Improving level of the staff motivation in our company

This report sets out to assess the current levels of staff motivation in the company and to
figure out why they are not as high as they could be. Finally, suggestions for improving
motivation will be made.
All the staff were asked to complete a questionaire regarding their attitudes about work and
the company. It was discovered that staff were not typically motivated, and some were
thinking of quitting the company because of this.
Various factors contributed to the lack of motivation. First and foremost, most staff believed
that information regarding business strategy was not communicated effecting to them,
especially when there was a rumor that the company was going to be dissolution. They also
stated that they are never involved in decisions that affect them. Several people also
mentioned that they do not have enough room in their workplaces, and that many of these are
old-fashioned and dark, with some lacking natural light.
To improve motivation, the company should consider developing a communication system
that keeps staff informed of all the major decisions being made. It might also implement a
system whereby staff are consulted on all critical decision-making processes. Concerning the
work environment, the organization might consider upgrading current facilities or relocating
to larger premises.
To conclued, it would seem that there is a problem with low motivation levels, and this needs
to be improved as soon as feasible.

Angela Jodie
Sale Director
Background:
You want to apply for a job at Xiaomi company in Vietnam. The position you are interested
in is writing and designing marketing content in English, with this job you want to be able to
accumulate experience and skills in copywriting as well as have a staff. Write an email to
apply for that position.