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Professional Experience
Profile
Implement, train and support ORACLE Supply Chain Management and ORACLE Discrete
Manufacturing Solutions, Present and demonstrate ORACLE SCM & ODM, Main focus on
Implementation, setup, Upgrade, Production Support and tuning of Order to Cash, Oracle
Manufacturing and Oracle Purchasing, and Supply Chain modules, Experience in development of
concurrent programs, customization and modifications of reports, Team Player with good problem
solving approach having strong communication, leadership skills and ability to work in a time-
constrained and team-oriented environment, Extensive Functional & Technical skills in the area of
Business User Interaction, System Requirement gathering, Application Development, Customizations
and Implementation of software applications in client-server, database and enterprise software
environments.
Key Responsibilities
Coordination with client managers/Key users and other teams for issue resolutions and getting
sign-off for release to be moved to production
Strong familiarity with AIM methodology in creating BRD, MD-50, MD-70, MD-120, D0-60 and also
Testing documents throughout multiple Projects
Resolution of issues raised during CRP/SIT/UAT sessions by Managers, key users, end users and
regression testing team
Working with business owners and internal users to gather the requirements to meet users’ needs
and enhance work efficiency.
Performing Gap Analysis and designing workarounds solutions with taking Oracle standards in
consider ration to meet business needs.
Actively involved in solving EBS functional/Technical issues, coordinate with various stakeholders
and ensure timely closure of tickets
Career Objectives
Seeking a qualitative and reliable position as a Portfolio Leader Of SCM & ODM in a reputed
organization
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Career History
Work Experience
Review and assess the current implementation of Oracle EBS and Point Of Sales system along
with the interface and integration between them (posting from stores to central database, posting
to oracle modules: Inventory - Payables - Receivables - Cash, and from Oracle modules to Oracle
GL)
Managing the team of Oracle ERP Support
Managing the team of IT Support
Managing the team of POS System Support
Managing the following internal projects:
○ Rebuilding General Ledger balances aiming to issue correct Financial Statements out of Oracle ERP
○ Developing and establishing company policies and procedures
Overseeing all technology operations and evaluating them according to established goals
Devising and establishing IT policies and systems to support the implementation of strategies set
by upper management
Analyzing the business requirements of all departments to determine their technology needs
Senior Oracle SCM Functional Consultant (Mashreq Arabia for Techno Investment – KSA)
May 2017 – Sep 2020
Responsible for developing and presenting supply chain recommendations that capitalize on
client opportunities by improving workflows that eliminate operational and process challenges
while providing maximum economic benefit
Remedy supply chain challenges within large corporations with logical thinking, strong
analytics, and work plan development in order to improve efficiencies and re-focus client
personnel on revenue generating activities
Lead white-boarding sessions with large inter-departmental groups and functional leaders to
map out business processes
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Oversee all data, process, and financial analytics related to assessing current state business
operations
Requirement gathering, As-Is documentation, Business Process Mapping
GAP fit Analysis, Level-3 Process design
Application configuration/setup for Oracle Applications (Inventory, Purchasing, OM, BOM,
WIP, Quality, Engineering, MRP etc. modules) and custom extensions in the various instances of
the release life Cycle.
Setup document management (version Control & Incremental setup) – BR-100
Functional specification (MD.50) for customizations. & Development of customization
requirements.
Resolution of issues raised during CRP/SIT/UAT sessions by Managers, key users, end users
and regression testing team.
Raising TARs with oracle for different issues and following up till resolution
Coordination with client managers/Key users and other teams for issue resolutions and getting
sign-off for release to be moved to production
Senior Oracle SCM & ODM Functional Consultant (MEA Consulting & Engineering KSA)
Feb 2016 - May 2017
Create and maintain project plans to implement approved IT projects while monitoring and
controlling project activities and communicate status to key stakeholders.
Manage solution design, production configuration, testing and hand-over.
Interact with business stakeholders to elicit, analyze, communicate and validate requirements for
changes to business processes and/or system configurations.
Collaborate with developers in performing analysis, design, development, testing,
implementation, and support of application solutions, dashboard, and reports.
Lead requirements analysis, business process design/re-engineering, gap/fit analysis, reporting
analysis, application configuration, CRP, UAT, user training, and production support.
Lead planning, execution, and support of cutover activities into production to facilitate accurate
and timely post-production processing - Provide functional support to daily activities and end-
month closing.
Contribute to IT portfolio of projects by proposing process improvements, solution
enhancements, advanced functionalities, and new modules to increase system's capabilities to
meet stakeholders'' needs and business objectives.
Senior Application Consultant (Oracle at Olympic Group)
Jan 2008 - Jan 2014
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Implement, roll-out, and support ERP systems in many sites of the group
Analyze users ‘needs, clarify their requirements and design proper business process to fulfill
these needs in accordance with group policies
Prepare estimates of projects and initiatives. Monitor and report variances
Coordinate with Solutions architect and develop all project milestones and ensure compliance to
same and monitor all projects and implement all applications according to standard processes.
Assist team members on all oracle applications and provide required training to staff and
customize processes as per client requirement.
Provide support to Oracle developers and documents all revision requests and coordinate with
end users to analyze all application requirement.
Monitor and resolve all application issues and escalate issues to management if required.
Administer all technical assistance requests and implement plans and perform quality assurance
tests.
Perform all functional acceptance tests and provide upgrades as per requirement and perform
troubleshoot to all processes. Modules:
Bill of Material BOM
Work in Process WIP
Material Planning
Quality
Order Management
Inventory
Purchasing
System administrator
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Implement and support oracle 11.0.0.3 at Ideal Industrial Co. “Cooker 1 factory”:
Bill of Material BOM
Work in Process WIP
Planning
Inventory
Purchasing
Order Entry
System administrator
Analyze users ‘needs, clarify their requirements and design proper business process to fulfill
these needs in accordance with group policies
Assist team members on all Oracle applications and provide required training to staff and
customize processes as per client requirement.
Provide support to Oracle developers and documents all revision requests and coordinate with
end users to analyze all application requirement.
Monitor and resolve all application issues and escalate issues to management if required.
Administer all technical assistance requests and implement plans and perform quality assurance
tests.
Perform all functional acceptance tests and provide upgrades as per requirement and perform
troubleshoot to all processes. Projects
Projects
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Purchasing
Order Management
System Administrator
Implement and support Oracle 12 at Electrolux “Cairo Feeding industrial Factory ” for
modules:
Inventory
Purchasing
Order Management
Quality
Bill of Material
MRP Material Planning
Work in Process
System Administrator
Implement and support Oracle 12 at Ideal Industrial Co. “Cookers 2 Factory ” for
modules:
Inventory
Purchasing
Order Management
Quality
Bill of Material
MRP Material Planning
Work in Process
System Administrator
Implement and support Oracle 12 at Ideal Industrial Co. “Heaters Factory ” for
modules:
Inventory
Purchasing
Order Management
Quality
Bill of Material
MRP Material Planning
Work in Process
System Administrator
Implement and support Oracle 12 at Ideal Industrial Co. “Fridge & Automatic
Washing Machine” for modules:
Inventory
Purchasing
Order Management
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Quality
Bill of Material
MRP Material Planning
Work in Process
System Administrator
Implement and support Oracle 12 at Olympic Group “Commercial Sector” for
modules:
Inventory
Purchasing
Order Management
Implement and support Oracle 11 at Ideal Industrial Co. “Cookers 1 factory” for
modules:
Inventory
Purchasing
Order Entry
Bill of Material
MRP Planning
Work in Process
System Administrator
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