Professional Documents
Culture Documents
SYSTEMS
48971
LEVEL 1
PORTFOLIO GUIDE
0
Portfolio Guide
TABLE OF CONTENTS
CONTENT
PAGE(s)
1. ABOUT THIS PORTFOLIO GUIDE..................................................................................................... 3
2. PORTFOLIO EVIDENCE.......................................................................................................................... 6
3. ASSESSMENT STRATEGY..................................................................................................................... 9
CANDIDATE INFORMATION SHEET....................................................................................................... 11
LEARNER’S DETAILS...................................................................................................................................... 17
OTHER INFORMATION................................................................................................................................ 18
CANDIDATE’S INFORMATION................................................................................................................. 27
SUPPLEMENTARY INFORMATION........................................................................................................... 36
ASSESSMENT PLAN....................................................................................................................................... 51
CANDIDATE’S ASSESSMENT PLAN & PREPARATION SHEET......................................................52
ASSESSMENT INSTRUMENTS................................................................................................................. 56
BEHAVIOURAL OBSERVATION................................................................................................................. 56
STRUCTURED INTERVIEW......................................................................................................................... 66
ASSESSMENT EVIDENCE............................................................................................................................ 72
COMPETENCE JUDGEMENT:....................................................................................................................... 74
OVERALL COMPETENCE RECORD.............................................................................................................. 74
ASSESSMENT DECISION........................................................................................................................... 77
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RE-ASSESSMENT DECISION.................................................................................................................... 77
ASSESSMENT REVIEW................................................................................................................................. 81
CONFIRMATION OF ASSESSMENT RESULTS...................................................................................83
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1.1 Alignment
The purpose of this guide is to provide the Learner, Evidence Facilitator and Assessor
with guidelines on the preparation and presentation of the Portfolio of Evidence for
assessment purposes.
Tip:
This Portfolio Guide will enable the learner to plan, prepare, compile
This Portfolio Guide must be read in conjunction with the programme material – In line
This programme consists of FIVE SKILLS MODULE as follows and will be covered over a period
of one year:
1. Fundamentals of Communication
2. Mathematics
3. Quality Principles
The rationale for the above is to accommodate the credit recognition policy that SAQA
has presented in to SETA ETQAs, and to allow for entry level options for candidates in
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The assessor may contact you to ask for further evidence, to clarify anything
If assessed as competent, you will be issued with the credits applicable to this
If assessed as not yet competent, you will receive detailed guidance on what you
important that there is a mechanism by which a learner can appeal against the
assessment conducted by the person who has been given the task of assessing him /
her.
A learner may appeal against an assessment decision if he / she feels that the
i. Valid
ii. Fair
iii. Reliable
iv. Practicable
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The assessor is required to advise the candidate of the required appeals process to
follow:
Moderator
3. SDF will meet with the learner to discuss and agree on a possible resolution
dissatisfied, he / she may fill in the Appeal Form and submit to the SDF /
commencing, the learner has free access to an Appeal Form as a copy of the
organization to review the appeal, during which both learner and assessor will
Tip:
Should the candidate still not be satisfied with the outcome, he may
relevant ETQA
The decision of the ETQA will be final and binding on all parties.
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Learner Tip:
You will find a learner assessment appeals form at the end of your
Portfolio Guide.
2. Portfolio Evidence
You will require a lever arch file with 5 sections in it. Your sections must be numbered and tagged in
the following manner:
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Initial meeting
Pre-assessment meeting
Qualification
INSTRUMENTS
Assessment plan
AND EVIDENCE
Assessment instruments
Structured interview
Structured interview
Assessment evidence
APPLICAION
REPORT
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Tip:
Self Assessment:
Tip:
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3. Assessment Strategy
Target Group This qualification is for any individual who is, or wishes to be, involved in the
Entry level There are no access limitations on any learners or classes of learners for this
Learning Unit
Assessment qualification
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Assessment programme.
Approach All assessment activities are based on the requirements of the Portfolio
Guide.
required.
practices were valid, fair, transparent, consistent and current across all
evidence units.
Assessment Document and meet the requirement set out by the SETA Learner
Special Needs Please check the candidate Preparation Sheet in the Portfolio
of Candidate – the candidate has been briefed on special needs during the
preparation sheet.
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Surname
ID
Equity
(Black African, Black Coloured, Black
Language
Physical Address
Postal Address
Area Code:
Telephone Number
Cell Number
Email Address
Employer
Date of Portfolio
Submission
Assessor Name
Assessor ID Number
Date of Assessment
Programme Name
Contact Number
Assessor Signature
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I hereby declare that I have been prepared for all assessment activities related to the learning
programme: ward committee governance. I am aware of the requirements and time frames of
this assessment, and undertake to complete any remedial work required for assessment of this
Declaration of Authenticity:
I hereby declare that the evidence presented in this Portfolio is my own work, and that I have
participated in preparing the evidence in the case of group work activities. Where applicable, I
have recognized sources of information used in the preparation of this Portfolio of Evidence.
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Assessor Declaration
__________________________________________________________________
_ hereby declare that I have checked the learner preparation for this assessment, have
I have checked the Portfolio of Evidence for completeness, and undertake to inform the
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Provide Assessor
reference
D Copy of ID Included
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Portfolio Activities
Please refer to the Learner Workbook, Practical Tasks and Summative Assessment
guides.
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Learner’s details
NAME: __________________________________________________________
SURNAME: _______________________________________________________
ID NO: ___________________________________________________________
CONTACT DETAILS
Telephone Number
Facsimile Number
Cell No:
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E-mail address
Other information
Residential address
Town
Postal code
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NAME OF PROVIDER
CONTACT PERSON
CONTACT NUMBER
NAME OF CANDIDATE
NAME OF ASSESSOR
ASSESSMENT
MODERATOR
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ASSESSOR)
ASSESSOR’S INFORMATION
CANDIDATE’S INFORMATRION
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ASSESSMENT RECORDS
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Document 7.1
Document 7.2
Document 7.3
Document 7.4
Document 7.5
Document 1
ASSESSOR’S INFORMATION
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___________________________________
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Document 1.1
ASSESSOR’S INFORMATION
1. PERSONAL INFORMATION
Full name/s
Surname
Occupation
Employee number
Identity number
Home language
Equity:
Black: African
Black: Coloured
Black: Indian/Asian
White
Gender:
Male
Female
Cell number
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2. WORKPLACE INFORMATION
Name of Employer
surname
3. EDUCATIONAL BACKGROUND
QUALIFICATIONS
PROVIDER’S NAME YEAR QUALIFIED
(RECOGNISED QUALIFICATIONS)
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4. WORK EXPERIENCE
MAIN TASKS /
YEARS /
ORGANISATION JOB TITLE OUTCOMES /
MONTHS
RESPONSIBILITIES
5. CURRICULUM VITAE
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Document 1.2
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Document 2
CANDIDATE’S INFORMATION
______________________________________
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Document 2.1
CANDIDATE’S INFORMATION
Full name/s
Surname
Occupation
Employee number
Identity number
Home language
Disability
None
in learning)
Emotional (behavioural or
psychological)
Multiple
Equity:
Black: African
Black: Coloured
Black: Indian/Asian
White
Gender:
Male
Female
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Cell number
WORKPLACE INFORMATION
Name of Employer
Supervisor / manager
(NQF)
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TITLE OF THE
NQF NUMBER NQF LEVEL CREDITS
QUALIFICATION
5. MOTIVATION WHY YOU (THE CANDIDATE) THINK YOU ARE READY FOR
IN NUMBER 4:
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
_____________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
_____________________
6. EDUCATIONAL BACKGROUND
YEAR
QUALIFICATIONS PROVIDER NAME
QUALIFIED
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(RECOGNISED QUALIFICATIONS)
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7. SPECIAL REQUIREMENTS
prefer)
WORK EXPERIENCE
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7. CURRICULUM VITAE
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Document 2.2
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Document 2.3
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Document 2.4
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Document 2.5
SUPPLEMENTARY INFORMATION
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Document 3
ASSESSMENT RECORDS
______________________________________
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Document 3.1
EVIDENCE
DICUSSION TOPIC NOTES DATE VENUE TIME
NUMBER
E.g.
Background
information
Initial meeting with
Assessment
candidate
procedures
Policies
Meeting with
candidate’s supervisor
/ manager
E.g.
Confirm
Pre-Assessment
Qualification/s
Meeting
Discuss possible
assessment methods
E.g.
Agree on Assessment
plan
Determine
Confirmation of
assessment dates,
Assessment plan
time and venue/s
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Feedback to
Candidate
Feedback to
Manager/Supervisor
Feedback to Internal
Moderator /
Assessment
Committee
Final feedback to
candidate
Document 3.2
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Document 3.3
INITIAL MEETING
As discussed with you I herewith like to confirm that our Initial Meeting will be held on (date)
______________________________.
2. What is assessment?
5. Quality Assurance
10. Set date for pre-assessment meeting where Qualification and assessment principles
will be discussed.
Please confirm your attendance. If you require any more information don’t hesitate to phone
Thank you
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the above agenda was discussed and I understand the context of it.
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Document 3.4
_________________________
Qualifications Framework (NQF) which are _____________ credits. I understand the purpose
I thank you for the opportunity and agree to meet with you on the dates which we will specify.
Kind regards
________________________________
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_____/_____/_____
DATE
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Document 3.5
PRE-ASSESSMENT MEETING
As discussed with you I herewith like to confirm that our Pre-Assessment Meeting will be held
___________________________
_____________________________________.
12. Set date for meeting where Assessment plan will be finalised
Please confirm your attendance. If you require any more information don’t hesitate to phone
Thank you
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that the above agenda was discussed and I understand the context of it.
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Document 3.6
As discussed with you I herewith like to confirm that our Confirmation of your Assessment plan
_____________________________ in (venue)
__________________________________________________________.
Please confirm your attendance. If you require any more information don’t hesitate to phone
Thank you
that the above agenda was discussed and I understand the context of it.
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Document 4
______________________________________
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Document 4.1
ASSESSMENT STRATEGY
QUALIFICATION
NC: Fast Food Services SAQA NUMBER
TITLE 14115
LEVEL 3 CREDITS
138
TARGET GROUP
Open to all
ASSESSMENT APPROACH
CONTEXT OF ASSESSMENT:
Formative assessment
(Refers to assessment that takes place during the process of learning and
Summative assessment
the candidate can obtain the credits for the Qualification? This is carried out
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Integrated assessment
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ASSESSMENT INSTRUMENTS
Assessment Method
Types of Evidence
(Tick appropriate box/es and/or specify)
Questioning – oral
Questioning – written
Personal interviews
Direct Assignments
CONTEXT OF ASSESSMENT:
candidate) Portfolios
Projects
Role-plays
Reflective journals
Self-assessment
Product output
Other:
Performance appraisals
Other:
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Performance appraisals
Curriculum Vitae
Other:
ASSESSMENT CONDITIONS
ASSESSMENT TEAM
CONTEXT OF ASSESSMENT:
ASSESSMENT PROCESS
What: How:
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against.
assessment.
for assessment
Draw up assessment instruments.
the Qualification.
candidate.
Make assessment Handle any disputes and identify matter that requires contingency
decision planning.
Senior Trainer.
ASSESSOR’S
DATE
SIGNATURE
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CANDIDATE : _________________________________
YES / NO
CHECKLIST: ASSESSMENT OF PERFORMANCE
Have I arranged appropriate time with my assessor?
witness)
Have I got together any other evidence which supports Qualification which I
Have I checked that nothing will get in the way of being able to perform this
activity?
Have I practiced what I am planned to be assessed on to make sure I am as
_____________________________________________________________
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_____/_____/_____
DATE
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QUALIFICATION COPY
________________________________________________________________________
(TITLE OF QUALIFICATION)
_______________________
(LEVEL OF QUALIFICATION)
_______________________
(CREDITS OF QUALIFICATION)
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Document 4.4
ASSESSMENT PLAN
(to be completed by the Assessor after consultation with candidate)
___________________________________________
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CONTINGENCY
PLANS
DOCUMENTS
TIME
REQUIRED
DATE
You will be assessed against the registered Qualification, _____________
_________________________________________________________
_____________________________________________(Title) on level
_________________________________________________________
_________________________________________________________
________________________________________________________
(Title) qualification.
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competence.
competence.
instruments).
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I, _____________________________________ (name and surname of candidate) herewith declare that I understand the assessment plan, know
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ASSESSMENT INSTRUMENTS
Document 4.5.1
BEHAVIOURAL OBSERVATION
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DECLARATION BY CANDIDATE
I, ___________________________________ declare that I am satisfied that the feedback given to me by the Assessor was relevant, sufficient
and done in a constructive manner. I accept the assessment judgement and have no further questions relating to this particular assessment
instrument.
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MANAGER / SUPERVISOR OF
CANDIDATE ASSESSOR INTERNAL MODERATOR
CANDIDATE
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Document 4.5.2
BEHAVIOURAL OBSERVATION
(Simulation / Role-play)
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DECLARATION BY CANDIDATE
I, ___________________________________ declare that I am satisfied that the feedback given to me by the Assessor was relevant, sufficient
and done in a constructive manner. I accept the assessment judgement and have no further questions relating to this particular assessment
instrument.
MANAGER / SUPERVISOR OF
CANDIDATE ASSESSOR INTERNAL MODERATOR
CANDIDATE
Document 4.5.1
BEHAVIOURAL OBSERVATION
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DECLARATION BY CANDIDATE
I, ___________________________________ declare that I am satisfied that the feedback given to me by the Assessor was relevant, sufficient
and done in a constructive manner. I accept the assessment judgement and have no further questions relating to this particular assessment
instrument.
MANAGER / SUPERVISOR OF
CANDIDATE ASSESSOR INTERNAL MODERATOR
CANDIDATE
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Document 4.5.2
BEHAVIOURAL OBSERVATION
(Simulation / Role-play)
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DECLARATION BY CANDIDATE
I, ___________________________________ declare that I am satisfied that the feedback given to me by the Assessor was relevant, sufficient
and done in a constructive manner. I accept the assessment judgement and have no further questions relating to this particular assessment
instrument.
MANAGER / SUPERVISOR OF
CANDIDATE ASSESSOR INTERNAL MODERATOR
CANDIDATE
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Document 4.5.3
STRUCTURED INTERVIEW
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DECLARATION BY CANDIDATE
I, ___________________________________ declare that I am satisfied that the feedback given to me by the Assessor was relevant, sufficient
and done in a constructive manner. I accept the assessment judgement and have no further questions relating to this particular assessment
instrument.
MANAGER / SUPERVISOR OF
CANDIDATE ASSESSOR INTERNAL MODERATOR
CANDIDATE
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Document 4.5.4
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DECLARATION BY CANDIDATE
to me by the Assessor was relevant, sufficient and done in a constructive manner. I accept the
assessment judgement and have no further questions relating to this particular assessment
instrument.
MANAGER /
INTERNAL
CANDIDATE ASSESSOR SUPERVISOR OF
MODERATOR
CANDIDATE
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Document 4.7
ASSESSMENT EVIDENCE
______________________________________
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Document 5
______________________________________
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Document 5.1
COMPETENCE JUDGEMENT:
NAME OF
NAME OF ASSESSOR
CANDIDATE
DATE OF QUALIFICATION
JUDGEMENT NUMBER
TITLE OF
QUALIFICATION
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TYPES OF EVIDENCE
Supplementar
Direct: Indirect
y / Historical
ASSESSMENT PRINCIPLES
Requirements Requirements Requirements
Appropriateness:
Fairness:
evidence
Manageability:
Time efficient:
activities or productivity
Validity:
for purpose
Direct:
Authenticity:
Sufficient:
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TYPES OF EVIDENCE
Supplementar
Direct: Indirect
y / Historical
ASSESSMENT PRINCIPLES
Requirements Requirements Requirements
repeated consistently
Systematic:
Open:
Consistent:
similar circumstances
DECLARATION BY CANDIDATE
satisfied that the feedback given to me by the Assessor was relevant, sufficient and done in a
constructive manner. I accept the assessment judgement and have no further questions relating to
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MANAGER /
INTERNAL
CANDIDATE ASSESSOR SUPERVISOR OF
MODERATOR
CANDIDATE
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Document 5.2
ASSESSMENT DECISION
(to be completed by the Assessor)
The candidate has submitted evidence that is valid, relevant, current, sufficient and authentic
against the listed specific outcomes and covered all range statements (Yes/No)
The candidate is not yet competent in the The following items needed some corrective
_____________________________________ _____________________________________
_ _
_____________________________________ _____________________________________
_ _
RE-ASSESSMENT DECISION
The candidate has submitted additional evidence that was required. The evidence is
valid, relevant, sufficient and authentic against the listed specific outcomes and
DECLARATION BY CANDIDATE
satisfied that the feedback given to me by the Assessor was relevant, sufficient and done in a
constructive manner. I accept the assessment judgement and have no further questions relating to
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MANAGER /
INTERNAL
CANDIDATE ASSESSOR SUPERVISOR OF
MODERATOR
CANDIDATE
Document 5.3
(Witness)
Occupation
Dates of assessment
Assessed
assessed
Name of Assessor
Place/s of assessment
Dates of assessment
Disagree
The assessment practices were fair, reliable, consistent and current.
Agree
All assessment principles and organisation standards were adhered Disagree
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to.
Agree
PROFESSIONAL RELATIONSHIP
TO LEARNER-ASSESSOR
DATE
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NAME OF DATE OF
CANDIDATE APPLICATION
VENUE/S OF DATE OF
ASSESSMENT ASSESSMENT
NAME OF ASSESSOR
TITLE:
NUMBER:
NQF LEVEL:
CREDITS:
assessment decisions.
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Different Time
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ASSESSMENT REVIEW
NAME OF NAME OF
CANDIDATE ASSESSOR
QUALIFICATION
DATE OF REVIEW
NUMBER
TITLE OF
QUALIFICATION
Agree Agree
The principles/criteria for good
Agree Agree
The assessment related to the
registered Qualification?
Disagree Disagree
Agree Agree
Disagree Disagree
Agree Agree
The assessment instruments was
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Agree Agree
The venue and equipment was
functional?
Disagree Disagree
Agree Agree
Special needs were identified and
Agree Agree
Feedback was constructive against
Agree Agree
An opportunity to appeals was
given.
Disagree Disagree
Agree Agree
Disagree Disagree
DECLARATION BY CANDIDATE
and understand that the moderator could declare the assessment decision invalid.
MANAGER /
INTERNAL
CANDIDATE ASSESSOR SUPERVISOR OF
MODERATOR
CANDIDATE
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CONFIDENTIAL
DATE:
Assessment Results
_____________________ (employee number) has been assessed and was declared competent against
________________________________.
I attach his/her record of learning in order for to update all the records.
Thank you.
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REGISTRATION NUMBER
COMPANY
ASSESSOR’S NAME
REGISTRATION NUMBER
COMPANY
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Assessment Policy
Moderation Policy
Appeals Procedure
RPL Policy
Assessment Strategy
Assessment Plan
ASSESSMENT INSTRUMENTS
Against Qualification
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candidates
RESOURCES
Workplace prepared
Disputes handled
ASSESSMENT DECISIONS
Assessment judgements
Fair
Valid
Consistent
Constructive
sufficient evidence
TYPED OF EVIDENCE
Direct
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Indirect
Supplementary
Historical
FEEDBACK
RPL considered
ASSESSMENT REVIEW
by Assessor
practices
were made
Professional
Well prepared
Credible
Flexible
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environment
Cultural sensitive
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