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24/09/2020

Alliance New Product Quality Procedure


Version 3.2 Training
day 2

Copyright © Groupe Renault - Nissan Sept 2020 1

Training Agenda

Day 1 :
Introductions & Objectives
General Outline
ANPQP structure
Using ANPQP
Categories details 1,2,3 and 4
University challenge

Day 2 :
Categories details 5,6,7,8,9,10 and 11
How to work with Nissan.
How to work with Groupe Renault
University challenge
Expectation review
Exam/course evaluation

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Alliance New Product Quality Procedure

Day 1 Review

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Review of Day 1

1. What is the application scope of ANPQP ?


Vehicle parts, Modular assemblies, Powertrain parts/units, Service parts

2. What are the part development milestones ?


RFQ, nomination letter, design release, part approval

3. What are the Ground Rules of Document Submission ?


Document submission level,
Document submission timing,
Document revision record,
Document record retention

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Review of Day 1

4. What are the Groupe Renault and Nissan Special Characteristics ?


Groupe Renault CSR and Nissan Important A, B, C and OBD

5. What is the purpose of the Special Characteristics and Key


Features Diagram ?
To document all Special Characteristics and Key Features

6. What does DRBFM stand for ?


Design Review Based on Failure Modes

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ANPQP Category 5

Manufacturing Process Development

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5 - Manufacturing Process Development

Category Purpose :

• Design a manufacturing process to meet the Groupe


Renault - Nissan requirements for QCD :

– Ensure that the manufacturing process will be capable


of producing the required product quality level

– Ensure that the manufacturing process will be capable


of producing the required quantity of product

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5 - Manufacturing Process Development

Activities :

5.1 Process Failure Mode and Effect Analysis

5.2 Manufacturing Process Design

5.3 Tooling, Gauges and Facility Management

5.4 Process Capability Study and Improvement

5.5 Confirmation of mass production conditions

5.6 Activities during Ramp-up

5.7 Identification and Traceability

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5 - Manufacturing Process Development

Timing :
Phase 1 Phase 2 Phase 3 Phase 4 Phase 5
5.1 Process Failure Mode
and Effect Analysis
5.2 Manufacturing
Process Design
5.3 Tooling, Gauges &
Facility Management
5.4 Process Capability
Study and Improvement
5.5 Confirmation of mass
production Conditions
5.6 Activities during
Ramp-up
5.7 Identification and
Traceability

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5 - Manufacturing Process Development

5.1 Process Failure Mode and Effects Analysis

5.2 Manufacturing Process Design

5.3 Tooling, Gauges and Facility Management

5.4 Process Capability Study and Improvement

5.5 Confirmation of mass production conditions

5.6 Activities during Ramp-up

5.7 Identification and Traceability

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5 – Manufacturing Process Development


5.1 – Process Failure Mode and Effect Analysis

Activity Purpose :

• Identify process failure modes, their associated causes


and their effects
• Implement effective countermeasures to minimize the
probability of failure occurring

Notes :
The supplier must consider historical concerns, recurrence
prevention, and customer satisfaction targets on
assemblies and sub-assemblies / components when
deciding the scope of the activity.

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5 – Manufacturing Process Development


5.1 – Process Failure Mode and Effect Analysis
Groupe Renault Supplier
/ Nissan
Product Prepare PFMEA and relevant documents
Technical
Specifications
Review the PFMEA and
Identify Potential
Countermeasures

Review Update the Prevention Implement


PFMEA Activities Countermeasures

Confirm Countermeasure
Effectiveness

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5 – Manufacturing Process Development


5.1 – Process Failure Mode and Effect Analysis

What happens if the activity is not carried out correctly ?

Failure to identify and action potential concerns at the correct


timing leads to :
• Increased potential to manufacture and deliver non-
conforming product
• Failure to meet reliability and durability requirements
• Increased necessity to modify product design during
manufacturing process development

Failure to Achieve Customer Requirements


For details of how to correctly perform this activity, attend a specific
training course on Failure Modes and Effects Analysis.

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5 – Manufacturing Process Development


5.1 – Process Failure Mode and Effect Analysis

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H

Process FMEA 3 3 2

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5 - Manufacturing Process Development

5.1 Process Failure Mode and Effects Analysis

5.2 Manufacturing Process Design

5.3 Tooling, Gauges and Facility Management

5.4 Process Capability Study and Improvement

5.5 Confirmation of mass production conditions

5.6 Activities during Ramp-up

5.7 Identification and Traceability

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5 – Manufacturing Process Development


5.2 – Manufacturing Process Design
Activity Purpose :

• Design a manufacturing process to achieve all Groupe Renault -


Nissan Quality, Cost and Delivery targets

Key Points of Activity :

• For manufacturing process design to be effective, a thorough


understanding of the main stages of the activity is
necessary

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5 – Manufacturing Process Development


5.2 – Manufacturing Process Design

Main Stages of Manufacturing Process Design :

What to control Special Characteristics


IDENTIFY & Key Feature Diagram
Where to control

Process FMEA
ANALYSE How to control
How often to control MSA

Maintenance
MANAGE How to ensure control
What to do if out of control Non-Conformance
Procedure
DOCUMENT Record & communicate the
output of the above stages

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5 – Manufacturing Process Development


5.2 – Manufacturing Process Design

Process Flow chart (PFC) – A schematic layout of the


complete process

Floor plan Layout (FPL) – Document


to show the facilities installation and
product flow

Control Plan (CP) – description of all product


and process control operations implemented in
the production process

Work Instructions (WI) – defines the actions required to carry


out an operation

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5 – Manufacturing Process Development


5.2 – Manufacturing Process Design

Process Flow chart (PFC) :

• Does the flow chart illustrate the entire process from receiving through shipping,
including outside processes and services ?

• Is the flow chart consistent with the product and process checks in the control
plan ?

• Does the flow chart describe how the product will move i.e. roller conveyor, slide
containers, etc ?

• Have provisions been made to identify and inspect reworked product before
being used?

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5 – Manufacturing Process Development


5.2 – Manufacturing Process Design

Floor Plan Layout (FPL) :

• Does the floor plan identify all required process and inspection points ?

• Have clearly marked areas for all material, tools and equipment at each
operation been considered ?

• Has sufficient space been allocated for all equipment and personnel ?

• Are inspection points located to prevent shipment of nonconforming products ?

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5 – Manufacturing Process Development


5.2 – Manufacturing Process Design

Control Plan (CP) :

• Have all the controls identified in the Process FMEA been included in the control
plan ?

• Are all Special Characteristics and Key Features included in the control plan ?

• Does the control plan include all processes from receiving through to shipping,
including packaging ?

• Are material specifications requiring inspection identified ?

• Are engineering performance testing requirements identified ?

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5 – Manufacturing Process Development


5.2 – Manufacturing Process Design
Work Instructions (WI) :

• Have all main steps required


to complete the operation been included ?

• Have all key points/care points and the reasons for them been included ?

• Do the work instructions include inspection requirements, inspection criteria and


reaction instructions ?

• Are all Special Characteristics and Key Features identified in the work
instructions ?

• Are photographs/sketches used to support operation descriptions ?

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5 – Manufacturing Process Development


5.2 – Manufacturing Process Design

Key points on documentation :

• If the Manufacturing Process Design activity is done correctly,


the output documents should link together to form a
coherent set

• The links to other activities such as Identification of Special


Characteristics and Key Features on Analysis of Process
Potential Failure Modes and Effects etc. should be evident
from the documentation

• All submitted documents need to satisfy the minimum


content requirements as specified in each of the DCI

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5 – Manufacturing Process Development


5.2 – Manufacturing Process Design

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H

Control Plan (CP) (2) (2) (2) 3 2 2 1 1 1

Process Flow Chart (PFC) (2) (2) (2) 3 2 2 2 2 2

Floor Plan Layout (FPL) 3 3 3 3 3 3

Work Instructions (WI) 3 3 3

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Manufacturing Process Design


exercise

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5 - Manufacturing Process Development

5.1 Process Failure Mode and Effects Analysis

5.2 Manufacturing Process Design

5.3 Tooling, Gauges and Facility Management

5.4 Process Capability Study and Improvement

5.5 Confirmation of mass production conditions

5.6 Activities during Ramp-up

5.7 Identification and Traceability

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5 – Manufacturing Process Development


5.3 – Tooling, Gauges and Facility Management
Activity Purpose :

• The supplier shall manage all necessary equipment to ensure


that Groupe Renault - Nissan requirements are achieved and
maintained. As part of this management, the supplier shall ensure
that all equipment is capable, reliable and in a stable condition
during use

Key Points of Activity :

• The supplier must ensure that all equipment is capable,


reliable and in a stable condition during use

– Equipment includes, but is not limited to, machinery, tools,


gauges, inspection and test equipment.

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5 – Manufacturing Process Development


5.3 – Tooling, Gauges and Facility Management
Gauge Specification Sheet (GSS) :

 The Gauge Specification Sheet is the document that is used to define


the gauge specification to measure the product correctly for
measuring characteristic/ area/ reference requested by Groupe
Renault - Nissan
 The document shall be used for all part specific gauges (variable and
attribute)
 The suppliers gauge drawing shall be in-line with the Gauge
Specifications sheet(s) and include tolerances on all dimensions,
feature lines etc
 The gauge specification should be based on the latest level drawing
and specifications

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5 – Manufacturing Process Development


5.3 – Tooling, Gauges and Facility Management
Gauge Specification Sheet (GSS)

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5 – Manufacturing Process Development


5.3 – Tooling, Gauges and Facility Management
Gauge Approval Sheet (GAS) :

 The Gauge Approval Sheet is the document used to confirm that the
gauges specified in the GSS measure correctly characteristic/ area/
reference of the product as requested by Groupe Renault - Nissan
 The document shall be used for all part specific gauges (variable and
attribute)

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5 – Manufacturing Process Development


5.3 – Tooling, Gauges and Facility Management
Gauge Approval Sheet (GAS)

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5 – Manufacturing Process Development


5.3 – Tooling, Gauges and Facility Management

Create a plan
Specify the related to the Implement Validate the
required procurement of the the plan equipment, tools,
Supplier

equipment equipment dies and gauges

Gauge Specification Gauge Approval

Sheet Sheet
Groupe Renault
/ Nissan

Review Review /
Technical
Approve
Specifications

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5 – Manufacturing Process Development


5.3 – Tooling, Gauges and Facility Management

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H

Gauge Specification Sheet (GSS) (2)(2)(2)

Gauge Approval Sheet (GAS) (1)(1)(1)

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5 - Manufacturing Process Development

5.1 Process Failure Mode and Effects Analysis

5.2 Manufacturing Process Design

5.3 Tooling, Gauges and Facility Management

5.4 Process Capability Study and Improvement

5.5 Confirmation of mass production conditions

5.6 Activities during Ramp-up

5.7 Identification and Traceability

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5 – Manufacturing Process Development


5.4 – Process Capability Study and Improvement

Activity Purpose :

• Evaluate, monitor and manage process capabilities in order


to continuously achieve Groupe Renault / Nissan targets

Note :

• All product shall be subjected to additional confirmation


activities until capability requirements are achieved
• The supplier shall continuously monitor and reduce variation in
both product and manufacturing process characteristics

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5 – Manufacturing Process Development


5.4 – Process Capability Study and Improvement

Identify characteristics Create the Measure, monitor and


Supplier

whose process capabilities Capability improve process


shall be evaluated Study Plan capability

Process Process
Capability Capability
Study Plan (PCSP) Study Result (PCSR)
Groupe Renault
/ Nissan

Technical
Specifications
Review Review

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5 – Manufacturing Process Development


5.4 – Process Capability Study and Improvement

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H

Process Capability Study Plan (PCSP) (2)(2)(2)

Process Capability Study Result (PCSR) (2) 2 2 (2) 2 2 3 3 3

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5 - Manufacturing Process Development

5.1 Process Failure Mode and Effects Analysis

5.2 Manufacturing Process Design

5.3 Tooling, Gauges and Facility Management

5.4 Process Capability Study and Improvement

5.5 Confirmation of mass production conditions

5.6 Activities during Ramp-up

5.7 Identification and Traceability

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5 – Manufacturing Process Development


5.5 – Confirmation of mass production conditions

Activity Purpose :

• Conduct a manufacturing trial to confirm that the process


achieves Groupe Renault / Nissan targets at mass production
conditions

Key Points of Activity :

• The Alliance Supplier Process Qualification Self Review


document shows the results of the self-review done by the supplier
about the compliant process development confirmation. It is done
prior to the Product-Process confirmation (before PSW agreement)
• The Supplier must prove his process is capable of making good
parts at full speed in SOP representative conditions by making a
final parts build before SOP. The documents used are :
 T2000 for Nissan
 Capacity Self Audit Sheet (CSAS) for Groupe Renault

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5 – Manufacturing Process Development


5.5 – Confirmation of mass production conditions
Supplier

Conduct and manufacturing trial Review and audit the


that represents mass production process during the trial.
conditions

Alliance Supplier Process


Qualification Self Review
(ASPQSR) Full Volume
Confirmation Audit
(FVCA)
Groupe Renault
/ Nissan

Observe / participate if required


Review

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5 – Manufacturing Process Development


5.5 – Confirmation of mass production conditions
Alliance Supplier Process Qualification Self Review (ASPQSR)

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5 – Manufacturing Process Development


5.5 – Confirmation of mass production conditions

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H
Alliance Supplier Process Qualification -
3 (2)(2)
Self - Review (ASPQSR)

Full Volume Confirmation Audit (FVCA) (2)(2)(2)

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5 - Manufacturing Process Development

5.1 Process Failure Mode and Effects Analysis

5.2 Manufacturing Process Design

5.3 Tooling, Gauges and Facility Management

5.4 Process Capability Study and Improvement

5.5 Confirmation of mass production conditions

5.6 Activities during Ramp-up

5.7 Identification and Traceability

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5 – Manufacturing Process Development


5.6 – Activities During Ramp-up

Activity Purpose :

• Plan and implement additional activities to ensure quality and delivery


requirements are maintained during the launch period

Key Points of Activity :

• The activities during ramp-up have two distinct objectives :


– achievement and maintenance of the quality requirements
– achievement and maintenance of the delivery requirements

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5 – Manufacturing Process Development


5.6 – Activities During Ramp-up

Determine the activities Monitor the progress Obtain agreement with


required to assure quality and of the ramp-up Groupe Renault - Nissan
delivery during the ramp-up activities until exit to stop ramp-up
period criteria is achieved activities

Establish clear exit criteria Investigate concerns


Supplier

for the activities and implement


countermeasures
where required
Create and implement a
ramp-up activity plan that will
achieve both the quality and
delivery requirements

8D Concern and
Ramp-Up Activity Countermeasure
Plan (RUAP) Report Summary
Groupe Renault

(8D-CCR)
/Nissan

Review Agree
Review

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5 – Manufacturing Process Development


5.6 – Activities During Ramp-up
Ramp-Up Activity Plan (RUAP)

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5 – Manufacturing Process Development


5.6 – Activities During Ramp-up

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H

Ramp-Up Activity Plan (RUAP) 3 2 2

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5 - Manufacturing Process Development

5.1 Process Failure Mode and Effects Analysis

5.2 Manufacturing Process Design

5.3 Tooling, Gauges and Facility Management

5.4 Process Capability Study and Improvement

5.5 Confirmation of mass production conditions

5.6 Activities during Ramp-up

5.7 Identification and Traceability

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5.7 – Identification and Traceability

Activity Purpose :
• To ensure that all products / parts are identified and controlled for
traceability purposes

Key Points of Activity :


• Identification and traceability requirements may be specified on the
Groupe Renault - Nissan approved drawings and/or data notes

• The Tier 1 supplier shall:


- manage traceability for all products and components delivered to
Groupe Renault / Nissan facilities
- deploy the identification and traceability requirements to their
sub-suppliers
• For Groupe Renault; Supplier is required to apply the standard 01 33 300
• For Nissan; Supplier is required to apply the rule inside Supplier Portal

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ANPQP Category 6

Product Confirmation

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6 - Product Confirmation

Category Purpose :

• Verify that the product design meets Groupe Renault -


Nissan requirements

• Validate that the products made from production tools


and processes meet the Groupe Renault - Nissan
requirements

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6 - Product Confirmation

Activity :

6.1 Design Verification and Product/Process Validation

Timing :

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5


6.1 Design Verification
and Product/Process
Validation

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6 – Product Confirmation
6.1 – Design Verification and Product / Process Validation

Create a Design Perform Design Perform Product / Perform


Verification and Verification Process Validation Continuous
Supplier

Product/ Process activities as activities as Conformance


Validation plan planned and planned and Testing as planned
report results report results and report results

Supplier Digital Test Report (SDTR)


Supplier Test Plan and Report (STPR)
Groupe Renault

Inspection Report (IR)


/ Nissan

Technical Review / Approve


Specification

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6 – Product Confirmation
6.1 – Design Verification and Product / Process Validation

SUPPLIER DIGITAL TEST REPORT (SDTR) :

Key Point :
• Plan and summary of the testing carried out during the digital phase of
development

SUPPLIER DIGITAL TEST PLAN AND REPORT (STPR) :

Key Points :
• Summary of the test results identified for each test period (prototype, off-
tool, off process)
• Begins as a test plan and is updated with results from the verification and
validation tests as they are completed
Note :
• The final version of the document shall demonstrate the full conformity of
the part to the functional and performance specifications

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6 – Product Confirmation
6.1 – Design Verification and Product / Process Validation

Supplier Digital Test Report (SDTR)

DD Lot Results DFC Lot Results

Test Details DF Lot Results


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6 – Product Confirmation
6.1 – Design Verification and Product / Process Validation
Supplier Test Plan and Report (STPR)

Engineering Development
Results (where applicable)

Special Product/Process
Test
Characteristics Validation Results
Details
marks
(Off Process)

Predicted Results Design Verification Ongoing Test Frequency


Results (Off Tool) 57
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6 – Product Confirmation
6.1 – Design Verification and Product / Process Validation

INSPECTION REPORT (IR) :

Purpose :

• Describes the product compliance with the specifications, and how the part is
produced

Key Points :
• The Supplier gives information on the part (including any comment, e.g. on
definition, for use, etc.)
• The Supplier signs off

Note:
• To be applied to any part batch (prototype, off tool, off process) which will be
delivered to Groupe Renault / Nissan
• Format mandatory

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6 – Product Confirmation
6.1 – Design Verification and Product / Process Validation
Inspection Report (IR)
The Supplier gives detail about the Part

Product
MDS

Manufacturing status

Process : details

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6 – Product Confirmation
6.1 – Design Verification and Product / Process Validation
Inspection Report (IR)

Example: comments on most critical sub supplier components status

Logistics & Packaging

Inspection Report copies should be delivered with the part

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6 – Product Confirmation
6.1 – Design Verification and Product / Process Validation

APPEARANCE APPROVAL REPORT (AAR) :

Purpose :

• Confirm that product meets Groupe Renault / Nissan appearance requirements.


• Obtain Appearance Approval from Groupe Renault / Nissan

Key Points :

The product / part to be reported upon will be agreed with the relevant Groupe
Renault - Nissan department prior to submission and will normally be either :
• A product / part that has a grained or other textured finish
• A product / part that has a painted or other colored finish
• A product / part that is required to be approved limit sample

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6 – Product Confirmation
6.1 – Design Verification and Product / Process Validation
Appearance Approval Report (AAR)
Example of grained or other textured finished product

Information from Master Plaque Gloss Measurement Results Comments

Colour Computer Results (if applicable) Visual Colour Assessment (Supplier & Nissan)

Approval by Supplier

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6 – Product Confirmation
6.1 – Design Verification and Product / Process Validation

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H

Supplier Digital Test Report (SDTR) (2)(2)(2)

Supplier Test Plan and Report (STPR) 2 2 2 2 2 2

Inspection Report (IR) (2)(2)(2) 2 2 2 2 2 2

Appearance Approval Report (AAR) (2)(2)(2) (1)(1) (1)

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ANPQP Category 7

Production Part Approval

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7 - Production Part Approval

Category Purpose :

• Confirm that off-process products meet Groupe Renault


/ Nissan QCD targets at mass production conditions

PPA

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7 - Production Part Approval

Activity :

7.1 Production Part Approval

Timing :

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

7.1 Production Part Approval

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7 - Production Part Approval


7.1 - Production Part Approval

Activity Purpose :
• Confirm that product and mass production process and mass production capacity
meets Groupe Renault - Nissan requirements and get Production Part Approval

Key Points of Activity :


• Mass production starting in supplier is not acceptable until Production Part Approval is
provided
• Shipment to Groupe Renault - Nissan of product is not acceptable until Production
Part Approval is approved
• Groupe Renault - Nissan not fully approve PSW until report of Confirmation of mass
production conditions is provided
• Advanced information must be provided if full approval is not expected in line with
Groupe Renault - Nissan requirements
• If the Groupe Renault - Nissan PSW judgment is "Interim approval" or "Rejected", the
supplier shall develop countermeasures in order to achieve full "Approval" status
• Master Samples from all tool suites or cavities must be retained at the supplier for the
life of the product

For Groupe Renault, refer to AER procedure RPIFDQSCF20180032 - BOUGHT OUT


PART’S PSW APPROVAL

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7 - Production Part Approval


7.1 - Production Part Approval

Complete and submit the PSW Start Shipment


with all necessary supporting of Parts
documentation

Start Mass
Supplier

Plan & implement


countermeasure actions Production
to obtain full approval

Identify reason for


failure to achieve
full approval
Part Submission Warrant
& supporting documents
Groupe Renault
/ Nissan

Rejection Interim Approval Approval

Review

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7 - Production Part Approval


7.1 - Production Part Approval

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H

Part Submission Warrant (PSW) 1 1 1 (1) (1)(1)

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ANPQP Category 8

Non Conforming Product Management

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8 - Non Conforming Product Management

Category Purpose :

Implement a process that provides prompt and systematic


activities to :

• identify the root cause of the concern

• implement robust countermeasures for identified Non-


Conforming product

• prevent further delivery of Non-Conforming Product

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8 - Non Conforming Product Management

Activity :

8.1 Non Conforming Product Management

Timing :

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5


8.1 Non Conforming Product
Management

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8 - Non Conforming Product Management


8.1 - Non Conforming Product Management

Activity Purpose :

• When non conforming product is identified, the supplier must have a


process that provides prompt and systematic activities to identify the
root cause of the concern, implement robust countermeasures and
prevent delivery of further suspect product

Key Points of Activity :

• Groupe Renault / Nissan require suppliers to provide product with


zero defects

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8 - Non Conforming Product Management


8.1 - Non Conforming Product Management

Implement
immediate Determine root
Confirm the
temporary causes using Deploy
effectiveness of
countermeasure, suitable methods countermeasures
all counter-
Supplier

Inc. segregation and implement to similar parts


measures
of suspect permanent /processes
implemented
product in the countermeasures
supply chain.
Update relevant
documentation

8D Concern and Countermeasure Report Summary


& supporting documents
Groupe Renault /
Nissan

Notification of
Concern Review

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8 - Non Conforming Product Management


8.1 - Non Conforming Product Management
t0 t0 + t0 + t0 +
Incident claim sent
48Hours max 10Days max 30Days max
by Groupe Renault
with supplier S S S
admitted liability

R R R

1 2 3 4 5 6 7 8
Initial Perma- Follow up
Concern Similar Part Temporary Final Action
Analysis nent action
Details Conside- Imediate analysis confirmati
(of non Action Standardiz
ration Action on
detection) ation

P D C A

S Supplier Responsibility : Communicate 8D & enclose evidence

R Groupe Renault Plant SQA / Logistics Department Responsibility : validation of


the efficiency of the action plans (questions or if needed 8D audit)

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8 - Non Conforming Product Management


8.1 - Non Conforming Product Management EUR
Supplier response requirements :

Rank
A B
General Vehicle / Powertrain
Definition Important Product / Part Concern
Product / Part concern
Excluding items in Rank A, any
A concern on a Special product / part that is non-
Description
Characteristic conforming to the agreed
specification.
Fax / E-mail / Telephone Response required within Response required within
reply 24 hours 24 hours
Response required within Response required within
8D-CCR reply
30 days 30 days
Detailed root cause
Yes Yes
analysis required
Nissan Audit / Review Yes Depending upon concern
Supplier 8D-CCR
Yes Depending upon concern
presentation at Nissan

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8 - Non Conforming Product Management


8.1 - Non Conforming Product Management JPN
Supplier response requirements :
Rank
A B C
Damage for
Concern which has a
Concern relating to merchantability or
Judgment Criteria risk for Safety or
Safety or Regulation high dissatisfaction
Regulation
with customers

Non-conformance Non-conformance Non-conformance


Definition which does not comply which may not comply relating to
with Regulation with Regulation merchantability

Fax/E-mail/Telephone
Within 24 hours Within 24 hours Not required
reply
Within 10 working Within 10 working Within 10 working
8D-CCR reply
days. days. days.
Depending upon Depending upon
Nissan Audit / Review Yes
concern concern

Supplier 8D-CCR Depending upon Depending upon


Yes
presentation at Nissan concern concern

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8 - Non Conforming Product Management


8.1 - Non Conforming Product Management NA

Supplier response requirements :

• Response requirements to nonconforming material varies from plant to


plant

• It is recommend to work with the NNA or NMEX facility to determine the


type of response required and the timing

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8 - Non Conforming Product Management


8.1 - Non Conforming Product Management

Example : 5 Why Analysis


1. Analyse the concern from 2 perspectives :
- Why was the defect made ?
- Why was the defect not found ?
2. Clearly state the problem :
- Avoid using non-specific adjectives such as “broken”
3. Do not jump to conclusions
4. Review every step from a 4M perspective
5. There can be many answers to each level of why. Each
of the answers need to be investigated in order to
determine all of the possible root causes.

A PROBLEM THAT CANNOT BE REPRODUCED IS A


PROBLEM THAT HAS NOT BEEN RESOLVED YET.

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8 - Non Conforming Product Management


8.1 - Non Conforming Product Management

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H
8D Concern and Countermeasure Report
Summary (8D-CCR)
(2)(2) (2) (2)(2)(2)(2)(2)(2) (2) (2)(2)

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ANPQP Category 9

Change Management

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9 - Change Management

Category Purpose :

• Manage potential risks associated with changes to


product design and process / facility site

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9 - Change Management

9.1 Design Change Management

9.2 Process / Facility Site Change Management

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5


9.1 Design Change
Management
9.2 Process/ Facility Site
Change Management

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9 - Change Management

Basic Change Management Requirements :


• The supplier shall have a change management system which
includes:
• Scheduling & planning for the change
• Risk analysis & management
• Product Verification & Validation activities

• Groupe Renault / Nissan will identify/confirm the ANPQP activities


which will need to be carried out in order to implement the change
and confirm its successful adoption

• Once the adoption of the change is confirmed as successful,


Production Part Approval from Groupe Renault / Nissan is
mandatory before shipment of any change affected product

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9 - Change Management

REMINDER
The supplier must inform Groupe Renault / Nissan and obtain
agreement about any change relative to its commitments, e.g. :

• Product
• Material
• Process
• Control Plan
• Gauges
• Facility site change/transfer/relocation
• Change within/to a tier n supplier (facility site change, resourcing,
including changes to sub-supplied services as heat treatment, …)
• Delivery/loading site/warehouse change
• Organisation
• ...

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9 - Change Management
Design Change Request (DCR) Process/Facility Site Change Request (PFCR)

Before the change decision:


- Risk analysis of change
- Detailed schedule of all activities to be carried out
- Cost impact

- New Production Part Approval required

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9 - Change Management

9.1 Design Change Management

9.2 Process / Facility Site Change Management

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9 – Change Management
9.1 - Design Change Management

Activity Purpose :
• To manage the introduction of Design Changes in order to ensure
that there is no negative impact on quality, cost or delivery

Key Points of Activity :


• Design Change Management covers all design changes made by
the tier 1 supplier or their supply chain
• Design changes include any change affecting the form, fit,
function, performance and/ or durability of a part
• Authorisation to proceed with any change is only given through the
issue of an approved design note by Groupe Renault / Nissan

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9 – Change Management
9.1 - Design Change Management

Groupe Renault /
Supplier
Nissan
Design Change
Review Request Prepare and submit Design Change Request
Y
Y
Joint DR? Joint DR
Amend
Proposal? End
Approval?
Y

CAD Update and submit CAD data & associated


documents
Approval?
Y Design Note Implement activities required to introduce change
Release
D-Note Prepare and submit documents required for part
Part Submission
Warrant approval
Approval?

Y Supply of post change product

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9 – Change Management
9.1 - Design Change Management

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H

Design Change Request (DCR) (1)(1)(1)(1)(1)(1) (1) (1)(1)

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9 - Change Management

9.1 Design Change Management

9.2 Process / Facility Site Change Management

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9 – Change Management
9.2 – Process/Facility Site Change Request

Activity Purpose :
• To manage the introduction of the Process / Facility Site changes in
order to ensure that there is no negative impact on supplier products

Key Points of Activity :


• The scope of the Process / Facility Site Change Management covers
all changes made by the tier 1 supplier or their supply chain.
• The supplier must ensure that all requests for Process/ Facility site
changes are authorized by Groupe Renault / Nissan prior to any
change taking place

Important note :
For Process Changes, the Process/Facility Site Change Request document
shall be submitted at least 3 months before initiation of any
physical change or move, unless otherwise agreed with Groupe
Renault / Nissan.

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9 – Change Management
9.2 - Process - Facility Site Change Request

Groupe Renault / Nissan Supplier


Review Process Change Prepare & submit Process/ Facility Site
Request Change request
Y
Determine Change
Contingency Reqmts Amend
Proposal? End

Approval? Include contingency requirements in


Y change plan
Review Part Submission
Implement change as planned
Warrant
Y
Req. Audit? Conduct Prepare & submit documents required for
audit part approval
Approval?

Y
Authorise supply of
Supply of post change product
post change product

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9 – Change Management
9.2 - Process - Facility Site Change Request

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H
Process / Facility Site Change
(1) (1)(1)
Request (PFSCR)

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Process/Facility Site Change


Management exercise

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ANPQP Category 10

Logistics and Packaging

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10 - Logistics and Packaging

Category Purpose :
• Implement Groupe Renault - Nissan specific requirements for
logistics & packaging

• Select the best logistics option & packaging specifications to ensure


the conformity of the product is preserved

Notes :
• The documentation used to communicate the content of this activity
with Groupe Renault / Nissan is specific by each company
• The specific requirements are outside the scope of ANPQP
• For detailed guidelines on specific requirements, see the “Other
Supply Requirement” on ASG (Alliance Supplier Guide)

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10 – Logistics and Packaging


10.1 - Logistics and Packaging

Activity:

10.1 Logistics and Packaging

Timing:

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

10.1 Logistics & Packaging

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10 – Logistics and Packaging


10.1 - Logistics and Packaging
What is purpose of the output from this activity ?
– Validate Packaging & logistics capability to preserve Parts
quality

What happens if this activity is not done?

Don’t bend Rubber


parts acutely.

Rubber parts must be


creases bent obtusely.

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10 – Logistics and Packaging


10.1 - Logistics and Packaging

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H

Logistics and Packaging Data Sheet (LPDS) 2 2 2 (2)(2)(2)(1)(1) (1) 1 1 1

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ANPQP Category 11

Environmental Requirements

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11 – Environmental Requirement

Activities:

11.1 Environmental Requirement

Timing:

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5


11.1 Environmental
Requirements

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11 - Environmental Requirements
11.1 - Environmental Requirements

Activity Purpose :
• To confirm that the supplied products conform with the
environmental regulations of each market.

Key Points of Activity :


• The supplier shall inform Groupe Renault/Nissan of the different
materials contained within their products.
• The supplier shall confirm the specific requirements for this activity
with Groupe Renault or Nissan in order to ensure that their products:
– Comply with the relevant environmental requirements for
chemical content.
– Comply with the relevant regulations relating to the use of
recycled and recyclable materials, including marking of specific
material types.

Note :
• IMDS ID nbr needs to report with Inspection Report
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11 - Environmental Requirements
11.1 - Environmental Requirements

What is IMDS (International Material Data System)?


It is an internet portal in which the Suppliers can declare the raw materials and
substances used in the parts delivered to Groupe Renault / Nissan

Principle of IMDS :
Successive sending of material and substances declarations:
① Request for Request for Request for ① Request for
declaration declaration declaration Declaration

Proposes a Proposes a Proposes a ② Proposes a


Declaration Declaration Declaration Declaration
TIER N TIER N-1 TIER 2 TIER 1

③ Accept (or reject) Accept (or reject) Accept (or reject) ③ Accept (or reject)
the Declaration the Declaration the Declaration the Declaration
 The Declaration are completed and implemented until the part is in its final definition.
 Each Supplier can accept or reject the Declarations proposed by TIER N Suppliers

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11 - Environmental Requirements
11.1 - Environmental Requirements

Output Documents & Submission Timing

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5

L M H L M H L M H L M H L M H

Material Data Sheet (MDS) 2 2 2

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ANPQP in Action

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ANPQP in Action

Nissan Purchasing Nissan Design &


Development

Supplier Cross-functional Team

Nissan Parts Quality Nissan Parts Quality Nissan Production


Engineering Assurance Control / SCM

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ANPQP in Action

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5


Purchasing Purchasing Purchasing Purchasing Purchasing
Design & Design & Design & Design & Design &
Development Development Development Development Development
Supplier Parts Quality Parts Quality Parts Quality Parts Quality
Quality Engineering Engineering Engineering Assurance
Assurance
Production Production Production Production Production
Control / SCM Control / SCM Control / SCM Control / SCM Control / SCM

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ANPQP Milestones vs. Project Milestones

Digital Confirmatio Production


RFQ Spec release Off-Tool n with Mass
confirmation variation
production
parts confirmation

FVC CMP
Digital-Lot VC-Lot PT-Lot

Supplier PSW SOP


RFQ Tooling PT
nomination release Judgment Approval

Phase 1
Phase 2 Phase 5
requirements Phase 3 Phase 4
Design Ramp-Up and
Review and Off-Tool Off-Process
Completion Mass Production
planning

Nomination
Letter Off-Process
Design
(commercial Parts
release
commitment Submission Start of
document) Warrant Producsion

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ANPQP in Action

• ANPQP provides a framework for core tools and


processes that are common throughout the
automotive industry
• ANPQP is designed to be used by cross functional
teams.
• Within Nissan, cross functional project teams are
established to manage ANPQP.
• For a successful product launch, the supplier must also
establish a cross functional project team.
• Management of each project milestone and the
progress towards it is essential in both Nissan and
the supplier companies.

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ANPQP in Action

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ANPQP in Action - Groupe Renault

A Department is globaly responsible for one Phase or more.

Phase 1 Phase 2 Phase 3 Phase 4 Phase 5


Purchasing Purchasing Purchasing Purchasing Purchasing
Design & Design & Design & Design & Design &
Development Development Development Development Development
Supplier Supplier Quality Supplier Quality Supplier Quality Supplier
Quality Assurance Assurance Assurance Quality
Assurance Assurance

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ANPQP in Action - Groupe Renault


Product
Supplier Test Plan & Reports
Product AMDEC
Definition
FTA
AFB / AFT Inspection Reports

Product Engineering Drawing


Definition / Special
Characteristics & Key Product/Process Confirmation
Functional Features Diagram
Drawings

Specification Capability Capability


Résultats study
Etude
s Capability
CapabilityStudy
Study
HCPP Study Plan de Results
Capabilité
Results
Results
Plan Etude de ProcessFab
Synoptique Flow
& Chart
Contrôle
Supplier Capabilité
Recommendations
Quality Floor
Plan Plan Layout
d’Implantation
Technic
Certificate of
Economic Manufacturing
certification Control Plan (+ MQA)
Logistics Process AMDEC
Production
After-sale… Product
Development
Gauge Specification
Spécification & Agrément&des Manufacturing Process
Moyens Approval
de Contrôle
DCL Development
Packaging & Logistics
PSW Approval

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The core team

The PDT Pilot (engineering Dept) leads


the "Product Development Team (PDT) "

Logistics representative
Examples of contributors :

Groupe Engineering Team experts


PDT Pilot Purchasing Leader
Renault
Quality Experts
Plant SSD/SSDL
« PDT » Validations specialists
SQA (Supplier Site
Prototype specialists
Development
Groupe team) …
Renault Supplier
Purchaser

Others To work together !


Purchasing
Quality GFE = Groupe fonction élémentaire/série = PDT
SPP = Supplier Process Pilot (engineering Dept)

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Groupe Renault ANPQP management in Phase 4

PSW Approval for PPC To manage the « To Do List »


ANPQP Phase 3

ANPQP Phase 4

Off-tool Parts PSW Approval for MA


Confirmation

Kick off meeting : beginning of phase 4


Product Process Progress Status Review
Product Process Progress Status Review with « OK to present PSW »
to Groupe Renault Plant SQA for Approval
Product/Process Progress
Status report

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Basics

• Who is in charge of the implementation of the PSW Approval process?

– The PDT Pilot through the ANPQP IS and the PSW Status report.

• When are PSW presented?

– The authorization to present the PSW is given by the PSW status Report at least and
at the latest before the PPC and MA Project Milestones.

• Who approves the PSW?

– The Plant SQA manager (Or his deputy) of the Groupe Renault assembly/machining
plant.

Required PSW Status :


•MA Milestone, PSW 100% K0

Refer to procedure AER RPIFDQSCF20180032 – APPROBATION DES PSW

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Basics

Based on supplier’s evidences and its commitment


What is the objective of the PSW Approval?

• To confirm that what is implemented by the Supplier gives us


confidence in its ability to comply with his conformity
commitment.

• To confirm that what is implemented by the Supplier (including


for the Ramp-up period) guarantees the delivery of Bought Out
Parts corresponding to our requirements at full volume
conditions.

• To authorize consequently the delivery of the Bought Out Parts


by the Supplier in customer Plant in the mass production
conditions for the assembly on saleable Powertrain units or
vehicles.

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Key points to approve a PSW


•Sub-suppliers PSW or equivalent
•Eng Product Spec – Drawings
•Certificate of certification (if applicable)
•Control plan
•Process Flow chart
Analysis of •Gauge approval sheet
Supplier’s •Process capability results
•Supplier Test Report
ANPQP •Inspection Report
outputs •DCL
•Identification (Part label and/or lot label)
•Capacity Submission Warrant
•Ramp-up Activity Plan
•Full volume confirmation audit results (self-audit)
•Design Change Request
•Process/Facility Change Request

• Renault Process Qualification Review (mand for High Proc. risk)


Analysis of • Renault Assembly-Machining Agreement (Titability)
• Renault Product Validation Tests
Groupe • Renault Appearance Approval (if necessary)
Renault • Renault Cleanliness Audit Result (if necessary)
results

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What status for the PSW approval

• Approval if all criteria are satisfied.

• Interim Approval if:


• Not all criteria are satisfied
• The product can be delivered and the Vehicle is saleable.

• If not, the PSW is not presented.

To resume: PSW Status


Approved Interim Approval Refused

At least 1 K10
ANPQP Outputs 100% K0 At least 1 K50
No K50
Authorized with
BOP Deliveries Authorized Not authorized
concessions
Vehicle / powertrain unit /
Saleable Saleable with concessions Not saleable
accessoiries saleable

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1 PSW in which case ?


KEY PRINCIPLE : 1 approved PSW for each
• Part Reference,
• Supplier site, Later
Bought-out Part
• Groupe Renault Ref 11
assembly/machining site. Supplier X
Supplier Site Y

First application ILN


International Logistic Network

Plant 1
Plant 2
PSW New validations ? Suppliers
signed recommendations ?
by the At least the following criteria are
PSW All criteria are taken SQA 1 reviewed:
signed by into account to Assembly/ Machining, Logistics
the SQA 1 approve the PSW. (DCL) and Capacity Level for the
PSW plant 2.
signed by
the SQA 2

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Some particular cases : Main points

• Each Product-Process-Facility site change => new PSW

• Carry-over parts => new PSW. The assembly/machinability,


logistic, capacity criteria are at least reviewed. Additional
validation tests can be necessary (in compliance with the use
conditions).

• If parts are manufactured with “low production” tools and all


PSW approval criteria are satisfied:
– the PSW can be approved.
– the set up of mass production tools shall be managed as a
process change and will trigger a new PSW.

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Summary

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Training conclusion

Now you are able to :

• Understand ANPQP structure and concepts


• Use the ANPQP website
• Understand the purpose and customer expectations
for the ANPQP activities

• Understand how ANPQP fits into the Alliance new


product development processes

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Summary

• ANPQP provides a framework for core tools and


processes that are common throughout the
automotive industry
• ANPQP is designed to be used by cross functional
teams.
• Cross functional project teams are established to manage
ANPQP.
• For a successful product launch, the supplier must also
establish a cross functional project team.
• Management of each project milestone and the
progress towards it is essential in both Alliance and
the supplier companies.

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ANPQP Training

Questions & Answers

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University Challenge

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