Magneti Marelli UM Electronic Systems Private Limited

Doc. No.: LOG-PR-04

Rev. No.: 00
PROCEDURE FOR FINISHED PRODUCT DESPATCH & DELIVERY Issue date: 30/03/2010
Page: 01 of 01
1.0 PURPOSE: To establish, implement and maintain a documented procedure for timely despatch of the products to the customer.
2.0 SCOPE: This procedure is applicable for all the activities performed to plan and despatch the products as per customer
requirement.
3.0 RESPONSIBILITY: HOD Stores is overall responsible for implementation of this procedure. Head Marketing is responsible for
providing the despatch plan as per customer requirements.
4.0 DEFINITIONS/ABBREVIATIONS:

5.0 PROCEDURE / PROCESS

INPUT(S) PROCESS / ACTIVITY FLOW OUTPUT(S)

Start
Despatch Plan from
Marketing/ PPC Compile the Data and check for the Quantity to be despatched as per
Despatch Schedule.

Compare the requirements for Finished goods with the Stock available.

No Stocks Yes
Available?

Inform PPC, Production for Non- Verify the condition, marking and
availability of Finished Stocks and labelling in line with customer
request for providing the required requirements
models on Priority.
Select the Transporters from the
Packed product
Receive the desired quantity of the List of Transporters.
from Production
products from Production.
Prepare Loading Slip & Invoice
Get the finished products loaded in stating the Inv. No., Customer
the Trucks. Name, Part No. etc. Finished Products
to the customer
Carry out Final checks before Dispatch the material to customer along with
Dispatch as per the Checklist. after preparation of all the dispatch necessary
documents. documents / records
Receive the customer
acknowledgement for safe receipt of
products

Maintain records of the Documents & prepare a Monthly

summary of Invoice. Analyse for any complaints refer End
procedure for Corrective Action.

6.0 OUTSOURCED PROCESS (IF ANY) 7.0 REFERENCE DOCUMENTS (INTERNAL)

External Transport Services Despatch Plan
List of Approved transporters
8.0 APPLICABLE LEGAL REQUIREMENTS 9.0 REFERENCE DOCUMENTS (EXTERNAL)
Nil ISO/TS 16949:2009 QMS standard

10.0 RECORDS
Title Format No. File Ref. Storage Ret. Period Communicated to Disp. Method Resp.
Packing Slip Hard copy All concerned
Invoice
Despatch Register

ISO/TS 16949:2009 APPROVED BY ISSUED BY CONTROL STATUS

Clause: 7.5.1, 7.5.5 CONTROLLED COPY

HEAD OPERATIONS MANAGEMENT REP.