Modul e-Commerce

Based on MonsoonSIM version: 8

Prepared by: Ilham Saud

Universitas Muhammadiyah Yogyakarta

All Rights reserved | www.MonsoonSIM.com Jun-15-2020 | Page 1 of 7

 Modul e-Commerce
Prepared by: Ilham Saud
Universitas Muhammadiyah Yogyakarta

Table Of Content
MonsoonSIM E Commerce Module ................................................................. 3
Background [eCommerce Module] .................................................................. 3
Operating model [eCommerce Module] ............................................................... 5
MonsoonSIM E Commerce KPIs .................................................................... 7

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 Modul e-Commerce
Prepared by: Ilham Saud
Universitas Muhammadiyah Yogyakarta

MonsoonSIM E Commerce Module

Background [eCommerce Module]

eCommerce, also known as electronic commerce, refers to the business of buying and selling of goods or services using the
internet.

Read more: https://www.investopedia.com/terms/e/ecommerce.asp

In MonsoonSIM, eCommerce is one of the core modules. Prior to the launch of eCommerce, learners can only source products
from available vendors, such as the finished goods vendors and the raw materials vendors.

With eCommerce, learners now can rely on the simulated web market place in MonsoonSIM as an alternative channel for
selling and buying of finished goods and raw materials.

The simulated MonsoonSIM eCommerce module is called "MonsoonSIM Web Market".

Here are what you will learn in the MonsoonSIM eCommerce :

How to source for finished goods and raw materials from the web market place
How to make a sale in the web market place
How to become a seller and post for items for sale
How to become a buyer and post for items to buy
How to deal with payments in the web market
How to trace transactions in the ledgers
How to deal with bad sellers
How to deal with refunds
Concept of escrow account
Concept of refunds
Concept of manual allocation
Concept of quality control
Importance of order fulfillment towards reputations
Impact of bad reputation towards business

In MonsoonSIM, the eCommerce module is related to the following department (modules)

Finance (FIN)

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 Modul e-Commerce
Prepared by: Ilham Saud
Universitas Muhammadiyah Yogyakarta

Retail (RTL)
Warehouse / Logistics (WHS)

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 Modul e-Commerce
Prepared by: Ilham Saud
Universitas Muhammadiyah Yogyakarta

Operating model [eCommerce Module]

The following describes the operating model of MonsoonSIM eCommerce module.

Seller web market rating:

There is a simple 5-star rating controlled by the system

The rating of 0 to 5 star will be automatically assigned for the seller in the web market
Rating of 0 is extremely undesirable and the rating of 5 means excellent performance
Rating of 0 star - for wrong items shipped
Rating of 1 star - for extremely late delivery
Rating of 2 star - for very late delivery
Rating of 3 star - for late delivery
Rating of 4 star - for slightly late delivery
Rating of 5 star - for on-time delivery
The Rating is automatically assigned by the system based on the delivery date and items delivered. Neither learners
nor the certified trainers are able to control the rating.

As a simple buyer:

You can browse for items for sale and click "buy"
Buying will trigger a PO (Purchase Order)
Seller should deliver the items within the days promised. Some deliveries may be late while some deliveries are on
schedule.
If the goods arrive late, the system will automatically assign a rating for the seller using a typical 5-star system.
Learners are not able to control the rating
Upon receiving the goods, the system will automatically give a rating to the seller based on their delivery time

As a simple seller

You can browse for items for sale and click "we sell"
Selling will trigger a SO (Sales Order)
Seller should deliver the items within the days promised. Some deliveries may be late while some deliveries are on
schedule.
In a case where buyer suddenly experienced bankruptcy or don't have enough cash to pay the seller, the SO will be
automatically canceled within specific days.
If the goods arrive late, the system will automatically assign a rating for the seller using a typical 5-star system.
Learners are not able to control the rating
Upon receiving the goods, the system will automatically give a rating to the seller based on their delivery time
To improve the rating, seller has to meet the delivery deadline

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 Modul e-Commerce
Prepared by: Ilham Saud
Universitas Muhammadiyah Yogyakarta

To become a web market seller :

on the E-Commerce tab, you can search for a product that you want to sell, and look for available offers from the buyer

If the buyer cannot pay for the goods within specific days, the allocated goods will be returned to the seller
If the seller neglected the accepted order for too long, it will be automatically canceled

Additionally, you can post for the items that you want to sell and set the selling price, estimated delivery time, etc. Your post
will be shown in the seller section

To become a web market buyer:

on the E-Commerce tab, you can search for a product that you want to buy, and look for available offers from the seller

If the buyer cannot pay for the goods within specific days, the allocated goods will be returned to the seller
If the seller neglected the accepted order for too long, it will be automatically canceled
A seller who has done a successful transaction before will have a star rating visible, so you can also decide based on
the rating

Additionally, you can post for the items that you want to buy and set the buying price, deadline, etc. Your post will be shown in
the buyer section

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 Modul e-Commerce
Prepared by: Ilham Saud
Universitas Muhammadiyah Yogyakarta

MonsoonSIM E Commerce KPIs

1. Sales E Commerce
Total accumulated sales from eCommerce (Web Market) department.

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