Professional Documents
Culture Documents
FIRST SEMESTER
SUBMITTED TO: DR. SHWETA VATS
ASSISTANT PROFESSOR OF MANAGEMENT
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DECLARATION BY THE CANDIDATES
We, students of Chanakya National Law University hereby declare that the
work reported in the B.B.A. L.L.B. (Hons.) project report entitled
“A DETAILED ANALYSIS OF THE FACTORS AFFECTING THE
PLANNING PROCESS IN AN ORGANISATION”
submitted at Chanakya National Law University, Patna is an authentic record of
our work carried out under the supervision of Dr. Shweta Vats. We have not
submitted this work elsewhere for any other degree or diploma. We are
responsible for the contents of our Project Report.
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ACKNOWLEDGEMENT
To list who all have helped us is difficult because they are so numerous and the
depth is so enormous.
We would like to acknowledge the following as being idealistic channels and
fresh dimensions in the completion of this project.
First of all, We are very grateful to our subject teacher Dr. Shweta Vats without
her kind support of whom and help the completion of the project would have
been a herculean task for us.
We acknowledge our family and friends who gave their valuable and
meticulous advice which was very useful and could not be ignored in writing
the project. We also want to convey the most sincere thanks to our faculty for
helping me throughout the project.
Thereafter, We would also like to express our gratitude towards our seniors who
played a vital role in the compilation of this research work.
.
Last, but not least, we would like to thank the almighty for obvious reasons.
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TABLE OF CONTENT PAGE-NO
1) Introduction………………………………………… 5
a) Planning…………………………………………
b) Importance of Planning…………………………
c) Features of Planning……………………………
d) Classification of Plans………………………….
2) Planning Process………………………………….. 10
a) Setting Objectives……………………………...
b) Developing Premises…………………………..
c) Identifying Alternative courses of Action……..
d) Evaluating Alternative…………………………
e) Selecting an Alternative………………………..
f) Implementing the Plan………………………….
g) Follow up Action……………………………….
4) Research Methodology……………………………. 16
5) Data Analysis, Findings, and Discussion…………. 18
6) Suggestions……………………………………….. 23
7) Our Learning……………………………………… 24
8) Managerial Implication…………………………… 27
Bibliography
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INTRODUCTION
Planning is the process of thinking about the activities required to achieve the desired goal.
Planning is based on foresight and, in humans at least, on the fundamental capacity for
mental time travel. The evolution of the capacity to think ahead is considered to have been a
prime mover in human evolution. The first and most important step in achieving desired
outcomes is to plan. It entails the construction and upkeep of a plan, as well as psychological
factors that necessitate mental abilities. There are even a few exams that may be used to
assess someone's ability to plan effectively. As a result, planning is a key feature of
intelligent behavior.1
Planning combines forecasting with the preparation of scenarios and how to react to them.
Planning is one of the most important project management and time management techniques.
Planning is preparing a sequence of action steps to achieve some specific goal. If a person
does it effectively, they can reduce much the necessary time and effort of achieving the goal.
A plan is like a map. When following a plan, a person can see how much they have
progressed towards their project goal and how far they are from their destination.
Significance of planning2
1
Planning - Wikipedia
2
Importance of Planning: It’s Features, Limitations, Process and Types (yourarticlelibrary.com)
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Planning reduces overlapping and wasteful activities:
The basis for coordinating the actions and efforts of many divisions, departments, and
individuals is planning. It aids in the avoidance of ambiguity and misunderstanding. Work is
carried out easily and without interruptions, because preparation provides clarity in thinking
and action. Activities that are unnecessary or redundant are reduced or removed. It is simpler
to identify inefficiencies and take remedial action to address them.
Features of planning3
3
Characteristics of Planning (managementstudyguide.com)
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function. Planning is useless unless it aids in the attainment of planned organizational
objectives.
Planning is pervasive:
All levels of management, as well as all divisions within the organization, must plan. It is not
only the responsibility of senior management or anyone department. However, the breadth of
planning varies at different levels and among departments. Top management, for example, is
in charge of overall planning for the company. Departmental planning is done by middle
management. Supervisors are in charge of day-to-day operational planning at the lowest
level.
Planning is continuous:
Plans are made for a specified time, which might be a month, a quarter, or a year. After that
time frame, a new plan must be created based on new requirements and future situations. As
a result, planning is a never-ending process. The planning cycle is linked to planning
continuity. It indicates that a strategy is devised, implemented, and then followed by another
strategy, and so on.
Planning is futuristic:
Looking ahead and preparing for the future is the essence of planning. The goal of planning
is to efficiently meet future occurrences to an organization's benefit. It entails looking into
the future, analyzing it, and making predictions about it. As a result, planning is viewed as a
forward-looking activity based on forecasting. Future events and situations are predicted by
forecasting, and preparations are made accordingly. Sales forecasting, for example, is the
foundation upon which a business creates its yearly production and sales strategy.
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Planning is a mental exercise:
Planning necessitates the use of the intellect, which includes foresight, clever imagination,
and good judgment. Because planning dictates the action to be performed, it is primarily an
intellectual activity of thinking rather than acting. Planning, on the other hand, necessitates
rational and methodical thought rather than speculation or wishful thinking.
Limitations of Planning4
4
7 Major Limitations to Effective Planning | Business Management (yourarticlelibrary.com)
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Planning involves huge costs:
Plans have a lot of expenses associated with them when they are created. These can be
measured in terms of time and money; for example, verifying the veracity of information
might take a long period. To determine facts and statistics, detailed plans need scientific
computations. The expenditures paid may not always be justified by the schemes' benefits.
There are also a lot of ancillary charges, such as boardroom expenses, consultations with
professional specialists, and early studies to determine the plan's feasibility.
Meaning of Planning
Planning is ascertaining before what to do and how to do it. It is one of the primary
managerial duties. Before doing something, the manager must form an opinion on how to
work on a specific job. Hence, planning is firmly correlated with discovery and creativity.
But the manager would first have to set goals. Planning is an essential step what managers at
all levels take. It requires making decisions since it includes selecting a choice from
alternative ways of performance.
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PLANNING PROCESS
To understand and know the in-depth reasoning behind the planning process, we will cite an
example of each of a mobile phone company to comprehend its practical use.
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As planning is an activity, there are certain reasonable measures for every manager to
follow:5
(1) Setting Objectives
This is the primary step in the process of planning which specifies the objective of an
organization, i.e. what an organization wants to achieve.
The planning process begins with the setting of objectives.
Objectives are results which the management wants to achieve by its operations.
Objectives are specific and are measurable in terms of units.
Objectives are set for the organization as a whole for all departments, and then
departments set their objectives within the framework of organizational objectives.
Example:
A mobile phone company sets the objective to sell 20,000 units next year, which is double the
current sales as per the report.
(2) Developing Planning Premises
Planning is essentially focused on the future, and certain events are expected to affect
policy formation.
Such events are external in nature and affect the planning adversely if ignored.
Their understanding and fair assessment are necessary for effective planning.
Such events are the assumptions based on which plans are drawn and are known as
planning premises.
Example:
The mobile phone company has set the objective of 20,000 units sale based on forecast done
on the premises of favorable Government policies towards digitization of transactions as
well as the availability.
(3) Identifying Alternative Courses of Action
In this step, the positive and negative aspects of each alternative need to be evaluated
in light of objectives to be achieved.
5
Lesson 1: What is the planning process? — MEASURE Evaluation
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Every alternative is evaluated in terms of lower cost, lower risks, and higher returns,
within the planning premises and the availability of capital.
Example:
The mobile phone company will evaluate all the alternatives and weigh in the pros and cons
of all the alternatives stated, thereby performing a critical analysis on each alternative
available.
(5) Selecting One Best Alternative
The best plan, which is the most profitable plan and with minimum negative effects, is
adopted and implemented.
In such cases, the manager’s experience and judgment play an important role in
selecting the best alternative.
Example:
Mobile phone company selects to manufacture a pocket-friendly smartphone to cater its
audience and building a good reputation in the market.
(6) Implementing the Plan
This is the step where other managerial functions come into the picture.
This step is concerned with “DOING WHAT IS REQUIRED”.
In this step, managers communicate the plan to the employees clearly to help convert
the plans into action.
This step involves allocating the resources, organizing for labor, and purchase of
machinery.
Example:
Mobile phone company produces the final products in masses, to reduce its expenditure to
incur the minimal cost possible, allowing the firm to sell the products at a cheap price,
making the product a value for money smartphone.
(7) Follow Up Action
Monitoring the plan constantly and taking feedback at regular intervals is called
follow-up.
Monitoring of plans is very important to ensure that the plans are being implemented
according to the schedule.
Regular checks and comparisons of the results with set standards are done to ensure
that objectives are achieved.
Example:
A proper feedback mechanism was developed by the mobile phone company throughout its
branches so that the actual customer response, revenue collection, employee response, etc.
could be known for delivering customer satisfaction, thereby building its brand name in the
smartphone industry.
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Factors Affecting the Planning Process
Planning enables managers to adjust the environment in which their companies operate
instead of only reacting to changes. Thus understanding various factors affecting the
Planning process can be vital for the organization to adapt to the susceptible changes. The
following factors would affect the planning function of management at the workplace:
Competition
Companies that do not jump quickly into a promising product or service market may be
outmaneuvered by their competitors. Planning may take a backseat to entering the
profitable, emerging market for a new product or service when a company wants to beat its
competitors. In some cases, the higher costs of completing the project before competitors
that come from a lack of thorough planning do not have negative effects on the business.
The higher profits that come from beating competitors to customers more than compensate
for them. However, a hurried entrance into a new market can cost the company money in
the long run and not make full use of managers’ planning abilities. Hence, before
performing the planning function of management, the organization must evaluate the
competitiveness present in the market and the current scenario.
Economic Conditions
The overall economy or health of the company’s industry also may negatively affect a
manager’s ability to plan. When sudden downturns occur, planning must be stopped,
adjusted, or taken in a new direction. If the economy improves significantly, managers may
scrap former plans and begin new ones. Managers must be flexible to changing outside
economic conditions even when they are planning a project of special interest to them as
planning can be done under the current economic conditions of the firm, and if that
changes, the managers must take the overall changes into account, and plan accordingly.
This can reduce the possibility of failure of plans as all the present factors are evaluated
thoroughly.
Availability of Time
Availability of Time can be a pivotal factor in the planning process. The managers need to
formulate the plans with the consideration of time as a resource. Thereby, the managers can
form plans which cater to the short-term or long-term goals of the organization.
Ability of Managers
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They also may sacrifice their visions of the long term for solving short-term problems.
Managers may rely too much on their planning departments to construct and organize the
vision for a project. The responsibility to plan still rests with them. Managers also may
focus too much on the variables they can control instead of the variables that they cannot,
such as the economy. Hence while planning, the managers must perceive all the key factors
associated with the process to ensure the successfulness of the plans formed. The ability of
managers is one of the major factors determining production control at the workplace.
When planning occurs, it is vital to have accurate information from consumers, the market,
the economy, competitors, and other sources. Managers who do not have accurate and
timely information are more likely to plan poorly and inadequately. Management
Information System (MIS) has become a vital tool in providing accurate and timely
information required for planning a project and developing a business strategy.
Assumptions –
Although it does not sound like a very important part of planning, it is nonetheless
equally important as any other step. You need to make some sound and logical
assumptions as you go along with the plan. What if your plan succeeds faster than
you expected? These are some circumstances not under your control. These
outcomes are fairly possible in any plan you make. Thus you need to have
contingencies for such assumptions in your planning. Hence there must be a
backup plan available at the disposal of managers to handle diligently the
unwanted circumstances. If one fails, they will immediately implement another.
This is only because of the assumption factor. If we simply assume, that the plan
will succeed, then we will have no contingencies if the plan fails.
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Commitment –
There is no use in making a timetable or having an organizer if you don’t use it.
Similarly, there is no use in planning if you do not follow it. While planning, you
should not ignore the time and resource commitments you will have to make to
implement the plan. Furthermore, the top companies generally have a whole team
dedicated to the job of watching over the plans being implemented across the
company and whether or not these plans are taking effect. This planning team can
guide the various departments if they are straying away from the desired planning
output. Adhering to the committed plans can result in the smooth functioning of
the business.
Research Methodology:
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Aims and Objectives:
1. To assess the definition of planning in context with strategy and various planning process
Approaches key points:
2. To determine the direction of the organization, it is necessary to understand its current
position and the possible avenues through which it can pursue a particular course of
action.
3. There are many approaches to strategic planning, but typically either the situation-target
proposal
approach or the draw-see-think- plan approach is used to generate a plan’s
structure.
4. The primary purpose of planning is to create universal buy-in and understanding of the
objectives, and to put operational processes in place to guide the organization towards
their achievement.
Research Questions:
Sources of Data:
• Blogs
• Books
• Research papers
• Journals
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Hypotheses
The researcher is of the view that planning as a function of management holds
colossal relevance in present day world and understanding the concept of
factors affecting planning process through key insights will help to ascertain the
future uncertainties.
Limitations of Study:
The researchers and time limitations while completing this project. Many of the doctrinal
sources were beyond the access of the researcher too. The researcher is purely a beginner in
the field of study of fundamentals of management and law. It is the very first time that they
are making any research paper. They are having limited time for the project and the project
requires very extensive reading and research from various authentic sources. over a long
time.
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Indian digital market giant- Flipkart
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Flipkart’s standing plan:
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For learning and understanding about the different plans,
we conducted an online survey through Google forms and included three basic
questions:-
1. Name :
We tell them about two basic different types of plans and What are the
outcomes?
Suggestions
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Planning plays a very important role in an organization. As seen above,
planning has both positive as well as negative implications on any organization.
Like we saw in the case of Flipkart wherein the single-use plan worked
wonders for the company. As per the data, 80 percent of businesspeople
preferred single-use plans.
The data indicated its feasibility for every type of business be it small, medium,
and large to gain maximum profit in a short time.
We would suggest to every business that as far as possible the practice of
proper planning while weighing its implication be practiced.
According to us, the positive implications of planning comprehensively
outweigh its negative implications.
Although the process of planning is time-consuming in the research, we found
that the business involved in substantive planning, we're able to arrive at a
sound decision.
Though planning involves huge cost and takes a lot of time, if, at the cost of
time and money, a business can optimize its profit and achieve its objective we
believe that time and cost is worth it.
The Flipkart example explains the same as well.
Our Learnings
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Planning is an essential step what managers at all levels take. It requires
making decisions since it includes selecting a choice from alternative
ways of performance.
setting objectives
developing planning premises
identifying an alternate course of action
evaluating an alternate course of action
selecting one best alternative
implementing the plan
follow up action
The planning process can be vital for the organization to adapt to the
susceptible changes. The following factors would affect the planning
function of management at the workplace:
Competition
Availability of time
Ability of managers
Assumption
Commitment
Although planning does have certain limitations. The following are the
limitations of planning:
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Planning reduces creativity
Planning involves huge costs
There are different types of planning i.e. single-use plan and standing
plan.
Single-Use Plans are the ones that are used only once, as these are
developed to attain a specific goal, be it the accomplishment of an event,
activity, or project.
Whereas Standing Plans refers to the plan which is designed to cater to
the situations or issues that are encountered by the managers repeatedly in
an organization
Premising
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Managerial Implications
Following things can be done for the managerial function of the planning
process:
It is at this step that managers build the foundation on which they will develop
their plans. This foundation specifies an organization’s current status, pinpoints
its commitments, recognizes its strengths and weaknesses, and sets forth a
vision of the future. Because the past is instrumental in determining where an
organization expects to go in the future, managers at this point must understand
their organization and its history. It has been said— “The further you look
back, the further you can see ahead”.
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Establishing Outcome Statements
The second step in the planning process consists of deciding “where the
organization is headed or is going to end up.” Ideally, this involves
establishing goals. Just as your goal in this course might be to get a certain
grade, managers at various levels in an organization’s hierarchy set goals.
For example, plans established by a university’s marketing department
curriculum committee must fit with and support the plans of the
department, which contribute to the goals of the business school, whose
plans must, in turn, support the goals of the university. Managers,
therefore, develop an elaborate network of organizational plans, to achieve
the overall goals of their organization.
Premising
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Determining a Course of Action
In this stage of the planning process, managers decide how to move from
their current position toward their goal (or toward their domain). They
develop an action statement that details what needs to be done, when, how,
and by whom. The course of action determines how an organization will
get from its current position to its desired future position. Choosing a
course of action involves determining alternatives by drawing on research,
experimentation, and experience; evaluating alternatives in light of how
well each would help the organization reach its goals or approach its
desired domain, and selecting a course of action after identifying and
carefully considering the merits of each alternative.
The planning process seldom stops with the adoption of a general plan.
Managers often need to develop one or more supportive or derivative plans to
bolster and explain their basic plan. Suppose an organization decides to switch
from a 5-day, 40-hour workweek (5/40) to a 4-day, 40-hour workweek (4/40) in
an attempt to reduce employee turnover. This major plan requires the creation
of several supportive plans. Managers might need to develop personnel policies
dealing with the payment of daily overtime. New administrative plans will be
needed for scheduling meetings, handling phone calls, and dealing with
customers and suppliers.
After managers have moved through the five steps of the planning process and
have drawn up and implemented specific plans, they must monitor and maintain
their plans. Through the controlling function (to be discussed in greater detail
later in this chapter), managers observe ongoing human behavior and
organizational activity, compare it to the outcome and action statements
formulated during the planning process, and take corrective action if they
observe unexpected and unwanted deviations. Thus, planning and controlling
activities are closely interrelated (planning ➨ controlling ➨ planning . . .).
Planning feeds controlling by establishing the standards against which behavior
will be evaluated during the controlling process. Monitoring organizational
behavior (the control activity) provides managers with input that helps them
prepare for the upcoming planning period—it adds meaning to the awareness
step of the planning process.
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It has been noted on numerous occasions that many organizations that do plan
fail to recognize the importance of continuous learning. Their plans are either
placed on the shelf and collect dust or are created, implemented, and adhered to
without a systematic review and modification process. Frequently, plans are
implemented without first measuring where the organization currently stands so
that future comparisons and evaluations of the plan’s effectiveness cannot be
determined.
(4) Act—act on what was learned, modify the plan, and return to the first stage
in the cycle, and the cycle begins again as the organization strives for
continuous learning and improvement.
BIBLIOGRAPHY
Books
Business Studies Textbook for class XII Part I
Websites
What Factors Can Affect the Planning Function of Management? (chron.com)
6 important factors in planning - Planning factors to consider (marketing91.com)
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Characteristics of Planning (managementstudyguide.com)
What is Planning? definition, characteristics, steps and importance - Business
Jargons
What is Planning? - Definitions, Features, Nature, Advantages, Limitations
(yourarticlelibrary.com)
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