20 – 24 October 2019 / Orlando, FL

How to Practically Implement the

Modern Data and Analytics Governance
Dimitris Geragas

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Our Success Hangs in the Balance

Governance is universally pervasive.

New obstacles

New complexities

Adaptive approaches

Do we Do we
give up? persevere?

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Key Issues

1. Why are the current ways of D&A governance insufficient?

2. How do we need to adjust the nature of D&A governance?
3. What are the enabling deliverables to deploy the modern, adaptive
D&A governance approaches?

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Key Issues

1. Why are the current ways of D&A governance insufficient?

2. How do we need to adjust the nature of D&A governance?
3. What are the enabling deliverables to deploy the modern, adaptive
D&A governance approaches?

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Analytics Is Changing

Movement to continuous intelligence

Fast Smart
Leveraging all available data
Delivering insights and
sources and the full spectrum of
decisions/recommendations/
analytics, all the way to adaptive
actions in (near) real time
ML for insights

Always On Automated
24/7 available,
on demand or based
24/7 CI No or limited human interaction
to deliver insights and
on “sense and respond” recommendations/decisions/actions

Embedded Outcome-Focused
Creation of measurable value
Integrated into the actual
by seizing business moments
business process,
and by timely responses to
transforming to fully digital
opportunities and threats

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Data Moves a Lot More, and Gets Stored a Lot Less
Hyperconnectivity Motion/Connecting Dynamic integration Unanticipated use
Customer Portal Social Customer-Facing Enterprise-Run
and Apps Networks and Public APIs Ecosystems
Customers Partners
Multichannel
Interaction
API Marketplace
and Commerce Partner and
Customer Supplier
Analytics Analytics Industry and
Partner-Fun
Ecosystems
Decision Models
Connected Partner-Facing
Things Algorithm and AI Engines Public APIs
(Customer)
Supplier Portal
and Apps

IoT Analytics Business and Core Back-Office

Operational Systems Systems Employee
OT Systems Analytics Collaboration
and Workplace
Connected Things
(Partner)
Things Endpoint Employees
Connected Things
(Enterprise) Computing

Everybody is using everybody’s data!

Everybody Is Doing Their Best to Stay Out of Jail

Privacy, security and risk.

Data Rights
Digital Ethics Data Protection

Freedom Data
of Speech Sovereignty

Compliance
Personal Corporate
Data Privacy Structure

Discrimination Contract
or Bias Compliance Mechanics
Triggering
Events

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And Nobody Likes Governance!

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Key Issues

1. Why are the current ways of D&A governance insufficient?

2. How do we need to adjust the nature of D&A governance?
3. What are the enabling deliverables to deploy the modern, adaptive
D&A governance approaches?

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Proposition No. 0: Accept the Inevitable

Centralized Distributed

Deliberate Emergent

Traditional

Adaptive

Exclusively traditional governance is obsolete

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Proposition No. 1: Reframe the Need

The sole purpose of governance is the elimination of ambiguity

Some times we want a job done better,

But, every single
other times we want a job done faster, and time we just want to
some other times we want a job done cheaper. get the job done.

Shift from “coming up with decisions” to “focus on outcomes”

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Proposition No. 2: reexamine the Means

The primary Good

mechanism of
Shift from “single-
governance is the
mindedness” to
deliberate
“multimindedness”
resolution
of tensions Fast Cheap

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Proposition No. 3: Rethink the Rigidity

I am a LOB I am a marketing I am a lowly DBA,

manager, can I exec., can I play doesn’t my expert
define my own KPI? with financial data? judgment matter?

The application
of governance is
inclusive and
contextual Yes, but you still Yes, but you Yes, but not in all
have to report using cannot sent it to matters!
the standard KPIs! Wall Street!

Shift from saying “no” to saying “yes, but …”

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Key Issues

1. Why are the current ways of D&A governance insufficient?

2. How do we need to adjust the nature of D&A governance?
3. What are the enabling deliverables to deploy the modern, adaptive
D&A governance approaches?

13 © 2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Predefine Analytic Control Zones Using an
Authority Model (Healthcare)
Scenario What Data Do I Need? Who Receives the Answer? Can I Perform This Analysis? What Follow-On to Expect?
1 My Own Program/Function Yes No Action
2 Different Program/Function Yes Request Capture
My Assigned Data Only
3 Everybody Escalate Analysis Validation
4 External Recipient Escalate Strict Analysis Validation
5 My Own Program/Function Yes No Action
6 Different Program/Function Escalate Request Prioritization
Curated Data Only Everybody Escalate Analysis Validation
7
Request Prioritization and Strict
8 External Recipient Escalate
Analysis Validation
9 My Own Functional Area No N/A
10 “Program/Function A” Escalate Request Prioritization
“Program/Function A’s”
11 “Program/Function B” Escalate Request Prioritization
Assigned Data Only
12 Everybody No N/A
13 External Recipient No N/A

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Predefine Data Control Zones Using Management
Model (Publishing)
34 columns 6 columns
Importance
Complexity

Creation (rate

Change (rate
consuming

in months)

in months)
No. of org.
processes

producing
business
systems

systems
clusters
No. of

No. of

No. of
Domain Entity … … … … … Semantics Syntactics Instances

Customer Name 10 … 19 … 1 … 5 … 6 … 13 Standardize Standardize Standardize

Legal
… … … … …
288 rows

Customer 6 12 2 5 2 2 Standardize Contextualize Distribute

Address
Shipping
Customer 1 … 3 … 1 … 2 … 0.25 … 0 Distribute Distribute Distribute
Address

Organization Name 4 … 6 … 1 … 3 … 24 … 24 Standardize Standardize Standardize

Organization FTE 4 … 6 … 3 … 3 … 0.5 … 0.03 Contextualize Contextualize Distribute

Alignment Output

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Positively Establish Scope of Accountability
(Manufacturing)
Central
Tier 1 Supplier Tier 2 Supplier Tier 3 Supplier
Semantics Semantics Semantics

Tier 1 Supplier Tier 2 Supplier

Instances Instances

Tier 1 Supplier Tier 2 Supplier

Instances Instances

Tier 3 Supplier Tier 3 Supplier Tier 3 Supplier

Instances Instances Instances

NA EMEA APAC

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Deploy an Explicit Metadata Schema (CPG)

Attribute Domain Type Cardinality Origination Governance

Name General One System None
Addition Last Date General One System None
Modification Last Date General One System None
Addition Policy Name General One Human Common
Modification Policy Name General One Human Common
Location General One System Common
Schema General One System Common
Business Name General Many Human BBB
Business Name Standard General One Human Common
Business Description General Many Human BBB
Business Description Standard General One Human Common
Attachments General Many Human Common
Comments General Many Human Common
AAA Coverage Code Standard Specific Many System-Suggested Common
BBB Coverage Code Standard Specific Many System-Suggested Common
CCC Coverage Code Standard Specific Many System-Suggested Common
Temporal Coverage Code Standard Specific Many System-Suggested Common
Retention Specific One Human Common
Litigation Hold Specific Many Human Common
Business Creator Name General One Human Common
Business Owner Name General One Human Common
Business Validity Range General One Human Common
Business Avaialbility Range General One Human Common
Domain General Multiple Human Common
Steward General Multiple Human Common

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Deploy Methods That Match the Required Rigor

Policy Requirement Guidance

Level Hierarchical Flat

Role Formal Situational

Process Explicit Ad Hoc

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Recommendations

Identify areas Decompose to Determine

1 of ambiguity 2 entailed decisions 3 expected outcomes

Identify resultant Assess population

4 tensions 5 maturity

Assign resolution Deploy resolution

6 zones 7 methods

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Recommended Gartner Research

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 Reset Your Information Governance Approach by Moving From Truth to Trust
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 Adopt SMART Information Principles for Effective Data and Analytics Governance
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 Build AI-Specific Governance on Three Cornerstones: Trust, Transparency
and Diversity
Svetlana Sicular and Frank Buytendijk (G00375564)
 Modern Data and Analytics Requirements Demand a Convergence of Data
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Guido De Simoni, Melody Chien, Ankush Jain and Ehtisham Zaidi (G00378476)
For information, please contact your Gartner representative.
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