St.

Paul University Surigao

St. Paul University System
Surigao City, Philippines

InnInn
Programs and Strategies for Sustainable Support Services in Selected Public Secondary

PROGRAMS AND STRATEGIES FOR SUSTAINABLE SUPPORT SERVICES

IN SELECTED PUBLIC SECONDARY SCHOOLS IN THE TRI DIVISION OF
SURIGAO CITY, SURIGAO DEL NORTE, SIARGAO AND IN
THE PROVINCE OF DINAGAT ISLANDS

A Dissertation Presented to
The Graduate School
St. Paul University Surigao
Surigao City

In Partial Fulfillment of the Requirements for the Degree

DOCTOR OF PHILOSOPHY
Major in Educational Management

by

AISSA DURERO IJAPON

May 2019
 St. Paul University Surigao
St. Paul University System
Surigao City, Philippines

InnInn
Programs and Strategies for Sustainable Support Services in Selected Public Secondary ii
 St. Paul University Surigao
St. Paul University System
Surigao City, Philippines

InnInn
Programs and Strategies for Sustainable Support Services in Selected Public Secondary iii
 St. Paul University Surigao
St. Paul University System
Surigao City, Philippines

InnInn
Programs and Strategies for Sustainable Support Services in Selected Public Secondary iv

ACKNOWLEDGMENT

I wholeheartedly express my undying gratitude:

First of all, to our Almighty Father, who unceasingly give the researcher wisdom

and courage to continue this work despite the challenges of life, for without those

exceptional blessings this would not have been possible.

To my loving parents, Mr. and Mrs. Charlie Polvorosa Durero, for their

unconditional love and continuous support.

To my husband Manolo Montaner Ijapon and beloved son Mark Sam D. Ijapon

for their patience, encouragement, financial and moral support. To my beloved sisters

Hazel Durero Mahinay for the accommodation in Surigao City, Libby Tokong Durero

who helped me in taking good care of my son when I’m away , and brothers Cyril

Tokong Durero, Cyrus Tokong Durero, Clive Tokong Durero and Cleif Tokong Durero

for their sincere encouragement and understanding. Without their prayers and

unwavering love and belief in the researcher’s potential, this dissertation would not have

been possible.

Sincere appreciation to Dr. Maria Lelanie A. Goyonan, the researcher’s

dissertation adviser, for her unselfish guidance and support during the course of this
 St. Paul University Surigao
St. Paul University System
Surigao City, Philippines

InnInn
Programs and Strategies for Sustainable Support Services in Selected Public Secondary v

research , for magnanimously sharing her intellectual proficiency to the researcher and

for significantly radiating her interest and zeal. The researcher’s combination of

encouragement and focus served as the intellectual fuel that sustained the entire process

of endeavor.

The dissertation committee: Antonio P. Talamayan,PhD, Eric M. Villamar,PhD

Professor Ninia I. Calaca, for their effort, willingness to support and assist the researcher

in editing, revising, validating the instruments and making the manuscript for its

improvement and completion.

To Dulcemina O. Leva, PhD my graduate school professor, for her patience in

reading, editing and organizing this work and for being one of the validators of my

research instrument.

To Ronald Allan A. Arcayera, Nino E. Ecle, Pilarino Escuyos, Lilian Macaldo,

Jovelle Besas, Jayson Billona, Girlie Joi Bamba C. Sanico for their voluntary assistance

in the distribution and collection of the survey questionnaire.

To Mr. Jonathan C. Gubantes- Principal I, Mr. Jaime Jeffrey A. Comon- Principal

I, Mrs. Shiela Jane L. Dela Pena- Principal I, Teresita P. Loca,PhD - Principal IV,
 St. Paul University Surigao
St. Paul University System
Surigao City, Philippines

InnInn
Programs and Strategies for Sustainable Support Services in Selected Public Secondary vi

Alejandro O. Ignalig- Principal IV, for allowing the researcher to conduct the survey in

the respective schools where they are assigned to.

To Antonio P. Talamayan, PhD and Mr. Larry Dillo, for sharing their expertise

and knowledge in validating the researcher made-questionnaire.

The researcher also expresses her sincere appreciation to the four Schools

Division Superintendents of DepEd Caraga Region, for their approval, kind support,

guidance and knowledge have been of great value in this dissertation;

Appreciation is likewise given to the six potential SHS Coordinators who were

kind enough to agree to be part on the qualitative aspect of the researcher’s research

study. Despite the never ending demands of their schedules still they should willingly to

helped the researcher.

To Mr. Larry Dillo, Chairman, Research and Planning Office, St. Paul University

Surigao, for sharing his expertise in treating the data statistically;

Sincere thanks and appreciation to Jovy C. Liza,PhD for granting the researcher’s

request to conduct the study despite the busy schedule in the year end reports.

Undeniably, her untiring support , encouragement, pieces of advice kept constant the

movement along the go career track of the researcher.;

 St. Paul University Surigao
St. Paul University System
Surigao City, Philippines

InnInn
Programs and Strategies for Sustainable Support Services in Selected Public Secondary vii

Special thanks to her friends Jerra Rose B. Erong, Joanne C. Pelias, Joan Marie C.

Pelias, Dewey Arcular, for their motivating researcher in pursuing the study; and

Lastly, to her friends and colleagues, for their unending support, words of

encouragement and for sharing their resources.

AISSA DURERO IJAPON

Researcher
 St. Paul University Surigao
St. Paul University System
Surigao City, Philippines

InnInn
Programs and Strategies for Sustainable Support Services in Selected Public Secondary viii

TABLE OF CONTENTS

Page

TITLE PAGE i

APPROVAL SHEET ii

CERTIFICATE OF ORIGINALITY iii

ACKNOWLEDGMENT iv

ABSTRACT xi

CHAPTER

1 THE PROBLEM AND ITS BACKGROUND

Introduction 1
Conceptual Framework of the Study 3
Schematic Diagram of the Study 8
Statement of the Problem 9
Hypothesis 10
Significance of the Study 11
Scope and Limitation 12
Definition of Terms 13

2 REVIEW OF RELATED LITERATURE 16

3 METHOD 38

Research Design 38
Participants 39
Instrument 40
Data Gathering Procedure 41
Ethical Considerations 42
Data Analysis 43
 St. Paul University Surigao
St. Paul University System
Surigao City, Philippines

InnInn
Programs and Strategies for Sustainable Support Services in Selected Public Secondary ix

4 RESULTS & DISCUSSION 45

Proposed Enhancement Programs and Strategies on Support 82

Services for Teachers
Proposed Enhancement Program and Strategies for Students 86
Skills Development

5 SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

Summary 89
Findings 90
Conclusions 94
Recommendations 95

REFERENCES 98

LIST OF TABLES

1 Distribution of Participants 40
2 Profile of the Participants as to Training Attended and Programs 45
enrolled in School
3 Programs and Strategies for sustainable support services 50
4 Extent of sustainable support services in the participating schools 58
as to structure of management, capabilities, culture and strategies
5 Extent the sustainable support services aided by the programs 66
and strategies
6 Significant Difference in the extent of sustainable support services 76
Offered in the school between students and teachers
7 Significant Difference in the Extent of sustainable support services 77
aided by the programs and strategies between students and teachers
8 Mean Difference between Students and Teachers in terms of 78
Skills Development
9 Significant relationship between the sustainable support 80
services structure of management, capabilities, culture and strategies
 St. Paul University Surigao
St. Paul University System
Surigao City, Philippines

InnInn
Programs and Strategies for Sustainable Support Services in Selected Public Secondary x

towards students skills development, economic enhancement, school

operations and training enhancement program

FIGURE

1 Schematic Diagram of the Study 8

APPENDICES

A Letter to Validate Questionnaire 105

B Letter to the Schools Division Superintendent 106

C Letter to the School Heads of the Participating 107

Secondary Schools

D Research Questionnaire 113

E Qualitative Interview result of the Informants 118

F Plagiarism Report 127

CURRICULUM VITAE 128

 St. Paul University Surigao
St. Paul University System
Surigao City, Philippines

InnInn
Programs and Strategies for Sustainable Support Services in Selected Public Secondary xi

ABSTRACT

This study determined the programs and strategies used by selected Secondary
High Schools in Tri Division of Surigao City, Surigao del Norte, Siargao and in the
province of Dinagat Islands for sustainable support services. This study employed the
mixed method research design specifically the sequential explanatory mixed-method
design which consisted of two distinct phases quantitative followed by qualitative
(Creswell, et.al,.2003). Frequency count and simple percentage mean and standard
deviation, descriptive statistics, Pearson Product Moment Correlation Coefficient and T-
test for independent variables were used to analyze the data distribution pattern for each
variable.
The schools had ways on how to achieve support services like there were often
observed processes involved in structure of management, capabilities, culture, and
strategies. Participants were also supportive to the training development and networking
processes that schools practiced, thus, allowing them to see its impact to human
development and institutional performance. There were programs and strategies such as
Career Guidance and Counseling services, Assessment, Academic Support, Immersion
and Joint Delivery Program for Senior High School Technical Vocational- Livelihood
Specializations being practiced by schools which were believed to be helpful to students
like skills development, economic enhancement, operations, and training enhancement
program.

Keywords: Programs, Strategies, Sustainable Support Services