+

Reservation and Payments

Week 9
+
Computer Reservation Systems

 Computer reservation systems, or central

reservation systems, are computerized systems
used to store and retrieve information and conduct
transactions related to air travel, hotels, car rental,
or other activities.

 Originally designed and operated by airlines,

CRSs were later extended for use by travel
agencies.
+
Reservation Systems for Tour
Operators

 Tour operator software helps tour operators to

automate sales, marketing, operations and
finances.

 It helps with upselling, quoting and invoicing

quickly, maximizing revenue and
automating operations.
+
The tools you need to run your tour
business
 With an online reservation system like Rezgo, you make
it easy for your customers to find and book your tours
or activities.

 Your online reservation website is professional,

trustworthy, and secure.

 It allows your customers to book your tours or activities

on any device while in your destination or in advance.
+
The tools you need to run your tour
business

 You get all the tools you need to manage your

availability, keep track of your bookings and
customers, and drive more direct bookings to your
business.
+
Booking Engine

 Get direct bookings from customers who are

online and on their phones no matter where or
when they book.
+
Point of Sale

 Sell to customers over the phone or in person.

 Sell your merchandise and take cash payments.

+
CRM

 Keep track of your customer information in a safe

and secure way with the built-in CRM.

 No sharing data with third party systems and easy

access to important customer details.
+
Management Tools

 You get all the tools you need to manage your

business better.

 Inventory, bookings, customers, payments, and

more.
+
Marketing

 Use built-in Google tracking and support for

promotional codes to track your campaigns.
+
Reports

 Provides access to customizable sales, accounting,

and summary reports that give you information
about every aspect of your bookings and
customers.