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EXECUTIVE EDUCATION

POST GRADUATE CERTIFICATE IN


PRODUCT MANAGEMENT
Program Overview
We exist in a product economy. Whether a multinational corporation or a
micro start-up, products are the foundation of growth. Developing and
managing a product throughout the lifecycle has become increasingly
85%
complex and amplified by ever-expanding customer expectations and Products being delivered fail to
meet customer needs.
evolving technology.
Source: Forbes, 2021

Gain cutting-edge insights from Professor Mohanbir Sawhney – a


globally-recognized scholar, educator, and author in driving product

19%
innovation and customer-centricity to deliver business success. Become a
next-gen product manager or 'mini-CEO' (according to McKinsey & Co,
2020) with a 360-degree understanding of visualizing, innovating, and Increase in the efficiency of
developing cutting-edge digital products and experiences through design industrial companies on average
strategies with Kellogg Executive Education's Post Graduate Certificate in is expected by investing in the
Product Management. Build and manage a product roadmap through user development of digital products.
research, prototyping, and product analysis to deliver the most Source: PwC's Digital Product Development
commercial impact with UX Design, Agile Methodology, and Data Science 2025
and Analytics.

Advance Your Career in Product Management


Demand for product managers who can align all the stakeholders involved in launching or enhancing a
product—while also providing a strategic vision—is high. This program is designed to prepare experienced
professionals to build and manage a product roadmap through user research, prototyping, and product analysis.
Learn the skills that will deliver the most commercial impact for employers:

Pillar 2:
Agile Methodology

Pillar 3:
Pillar 1:
Data Science and
UX Design
Analytics

Duration
Program Starts Program Fee
36 Weeks, Online
June 30, 2022 INR 2,62,500 + GST
10-12 Hours/ week

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High-Level Program Why This Program?
Takeaways:
42% of product managers report
Master the end-to-end process of discovering, designing, directly to the board (The Product
developing, delivering, and managing products Management Survey, 2021) and
Satya Nadella of Microsoft, Sundar
Learn the strategic thinking and tactical implementation
Pichai of Google, Marissa Mayer of
skills needed to become a professional product manager
Yahoo!, and Susan Wojcicki of
Gain certifications in product management tools and YouTube were product managers
methodologies including project management, A/B testing before they became CEOs.
(Optimizely), and analytics (Google Analytics)
An immersive 36-week online
Hone your communication, negotiation, and influence program that will develop your
skills to effectively manage people and relationships aptitude to build and manage a
product roadmap through user
Apply frameworks and tools to develop a start-to-finish
research, prototyping, and product
product marketing plan
analysis.

Who Is This Program For? Real-world applications including a


capstone project

This program is ideal for:


Wide range of case studies and
Mid to senior-level professionals with over eight years of company examples
work experience, interested in driving product management
and contributing to business growth Kellogg’s MBA program has
consistently been ranked #1 in
Professionals making a lateral career move from an Marketing by U.S. News & World
adjacent field such as sales, marketing, engineering, and Report. Learn from one of the same
UI/UX will also find this program beneficial as it will help marketing thought leaders who
build their proficiency in understanding the implications of teach in the MBA program.
technology on the product portfolio and managing
cross-functional roles in product management

Here are some of the most popular job titles in this field:

Product Manager/Product Owner Digital Product Lead

Associate Product Manager E-commerce Product Manager

Product Leader Product Marketing Manager

Product Specialist

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The Product Manager Journey
Product managers are in essence the de facto CEOs of their products. Through the development of both hard
and soft skills, you will build and manage a product roadmap through user research, prototyping, and product
analysis.

PHASE 1: Discover Customer Insights for


BUILD YOUR PROTOTYPE Product Innovation

Define Product Requirements

Design Your Business Model

Analyze the Numbers

Roadmap Your Strategy

PHASE 2:
Communicate like a Pro
GO TO MARKET
Manage Your Partner Ecosystem

Develop the Growth-Hacker


Mindset

Assess the Data, Choose


the Right Tool

Manage Stakeholder Relationships

CAPSTONE PROJECT Design a Product Management Plan


for Developing a Product and Taking
It to Market

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Program Modules
Section I: Achieving a Prototype
Module 1 Module 2
Introduction to Product Management Customer Insights for Product
Learn what a product manager (PM) does and how Innovation
the role varies across industries, company size, and Learn about the nature, sources, and tools of
format (B2B and B2C). Learn what you need to customer insights (e.g., ethnography, customer
succeed in this role and what makes an outstanding experience mapping, customer advisory boards,
product manager. Additionally, understand why product telemetry, human factors research, etc.),
products matter; the product vision, mission, and and move from insights to action.
strategy; problems versus products; and managing
products as a business. Articulate the nature and source of customer
insights
Define the characteristics of a product strategy Utilize customer insight tools to transform insights
Differentiate the application of product strategies into action
across industries Conduct customer research for a specific product
Determine the vision, values, mission, obstacles,
and methods (V2MOM) for a company, business,
or product.
Identify the skills required to be a successful
product manager

Module 3 Module 4
Analyzing Product Opportunities Product Discovery and Requirements
Learn how to define and find product opportunities, Definition
Jobs-to-Be-Done (JTBD) framework, and assessing Learn how to create a discovery hypothesis, measure
opportunities using the Real-Win-Worth It (R-W-W) product-market fit, apply the MVP framework (user
framework. stories, epics, and themes), and address the Agile
requirements document.
Analyze product opportunities using the
Jobs-to-Be-Done (JTBD) framework Apply the discovery hypothesis framework, and
Define key points of finding product opportunities build a wireframe
using the JTBD framework Create high-level user stories
Utilize the R-W-W framework to assess product Define the buyer persona
opportunities.

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Module 5 Module 6
Business Model Design Financial Analysis for Product
Learn the definition and importance of business Managers
models, business model taxonomy—Freemium,
Understand the economics of a SaaS business (CLV,
Software as a Service (SaaS), and marketplace
CAC, MRR, MRR Expansion, Churn); learn about
models, and equip yourself to choose the right
analyses such as Net Present Value (NPV), Internal
business model for your product.
Rate of Return (IRR), and Product Profitability; and
Analyze an existing pricing strategy explore approaches to product pricing.
Evaluate SaaS and marketplace models
Assess the economics of a SaaS business
Determine the best business model for your
Conduct NPV and IRR analyses for a product
product or service
Determine approaches to product pricing

Module 7 Module 8
UI/UX Design for Product Managers Agile Product Development
Learn the fundamentals of UX, conceptual, Explore the principles of Agile development, Agile
interaction, and virtual design, and the design methodologies (Scrum, Kanban, etc.), Scrum/Agile
sprint. team structures, and Scaled Agile Framework
(SAFe 5.0), and learn about transitioning to Agile.
Understand the basics of UX design
Create a wireframe for the user experience
Describe key components of the Agile method of
Learn to utilize wireframing tools (Balsamiq)
product development
Define the principles of Agile development and
Agile methodologies
Understand the principles of Scrum
Utilize the Scaled Agile Framework

Module 9 Module 10
Product Planning and Roadmapping Product Prototyping
Link business strategy to product development Discover the importance of prototyping, and learn
using roadmaps and product portfolio management, about rapid prototyping, prototyping classifications
and learn how to use roadmapping tools. (Alpha, Beta, Pilot), prototyping artifacts, wireframing,
3D printing, and prototyping best practices.
Utilize product planning tools to develop a product
roadmap Understand the concept of prototyping and its
Describe the required components of a product importance
roadmap Differentiate between different prototypes (Alpha,
Articulate how to link business strategy to product Beta, Pilot)
development Learn best practices in prototyping

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Section II: Taking Products to Market
Module 11 Module 12
Taking Products to Market Business Communication for
Get an overview of the product launch and Product Managers
Go-to-Market Strategy (GTM), elements of GTM Receive an overview of internal and external
strategy, product positioning and messaging, and communication, discover the fundamentals of
product launch planning. storytelling, and learn to give effective product
presentations and demos. Additionally, identify the
Choose the best route to market by analyzing
hidden benefits of impactful written communications,
your audiences
and learn how to run efficient meetings and deal with
Define the primary value proposition for a product
difficult situations.
Discuss best practices for product launches
Define the elements of a GTM strategy Differentiate between internal and external
communication skills
Learn the fundamentals of storytelling
Learn how to communicate effectively, run
productive meetings, and deal with difficult
situations as a product manager

Module 13 Module 14
Managing the Partner Ecosystem Managing Product Evolution and
Address the definition and creation of the "whole Growth
offer"—the Make, Buy, or Ally decisions. Manage Discover how a company might grow product sales
strategic partnerships and strategies for ecosystem through customer development, market development,
development and growth. and demand expansion. Learn how to manage
product line extensions, product line pruning,
Define the elements of the whole offer and
and product sunsetting.
perform a gap analysis
Analyze the whole offer of a company to make it Use the key lessons from this program to create a
better strategic roadmap for a business
Describe how to design and manage partnerships Discuss the effectiveness of growth-hacking
effectively techniques
Select the correct strategy to drive revenue
growth

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Module 15 Module 16
Growth Hacking Data Science and Analytics for
Learn how to develop the growth-hacker mindset, Product Managers
and explore growth-hacking skills, strategies, Gain an overview of model evaluation metrics and
processes, and best practices. ways of identifying biases to avoid analytical errors.
Explore ways to leverage popular platforms and
Tap into the growth-hacker mindset
tools, such as Google Analytics.
Develop and refine growth-hacking skills and
strategies Learn about various model evaluation metrics
Describe best practices in growth hacking Gain an overview of analytics tools and platforms

Module 17 Module 18
AI and ML for Product Managers Managing Stakeholder Relationships
Learn the definitions and fundamentals of analytics Learn how to manage different relationships as a
and artificial intelligence/machine learning (AI/ML) product manager. Specifically, this module will
along with AI/ML platforms, tools, and types of address relationships between the product manager
analytics—descriptive, predictive, and prescriptive. and the engineering team, sales organizations,
customers, and executive leadership.
Understand the methodologies and concepts of
AI and ML Learn the required skills to lead a product team
Design a data strategy and testing plan to Articulate how to lead effectively without authority
improve business outcomes Learn how to manage conflict and remote teams
Become familiar with AI/ML platforms and tools

Module 19 Module 20
Product Management for Services Capstone Project
Companies In this final module, you will complete and submit
Learn about the scalability of products versus the capstone project.
services. Discover the development process for Create a product management plan for
services and how it differs from that of products. developing a product and taking it to market.
Determine the scalability of products versus
services
Learn the development process for services and
how it differs from the development process for
products

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Certifications Included in the Program*

Optimizely: Generate Data-Driven Ideas


Obtain the Idea Contributor Certification through Optimizely, a performance
optimization platform used by product managers and marketers. Learn how to use
metrics to help drive future experimentation ideas, define problem statements, and
craft effective data-driven hypotheses.

Google Analytics: Understand Your Customers


Dive into the world’s most widespread and accessible analytics tool by obtaining the
Google Analytics for Beginners Certification. The Google Analytics platform gives
product owners an abundance of data to examine what is working and what can be
improved. Learn how to navigate the platform efficiently to extract the insights you need.

This program will also enable you with the skills to be proficient in the use of UI/UX and Product
Roadmapping tools like:

Note: All product and company names are trademarks or registered trademarks of their respective holders. Use of them
does not imply any affiliation with or endorsement by them.

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Industry Examples
The program will feature the following case studies and examples:

Whirlpool Gladiator GarageWorks Airbnb


Explore how Whirlpool listened to customer Examine the role that professional photography
frustrations and gathered insights on the clutter in plays at Airbnb while going through the eleven
their garages. This discovery process led to the steps of the company’s growth-hacking strategy.
creation of GarageWorks—solution packages to
help customers reclaim their garages through
better organization.

Pareto Intelligence WeWork


Examine the process of taking a health Study an example of top-down
care-related service and turning it into a product market sizing and how WeWork
as Pareto Intelligence has done with their achieved this.
technology solutions to improve value-based
outcomes.

Amazon Kindle Fire Phone Motorola


A post-mortem study about the doomed product Motorola is ready to launch its Droid 2
that the company’s CEO was adamant about smartphone. Just before launch, the company's
creating while refusing to listen to what customers biggest customer, Verizon, conveys that
actually wanted. consumers don't like the camera button and asks
for a redesign. What steps do you take in this
situation?

Note: All product and company names are trademarks or registered trademarks of their respective holders. Use of
product and company names does not imply any affiliation with or endorsement by the holders.

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Other Examples Include:

Tesla Amazon Bing

Ford Motor QualSights Microsoft


Company

Grubhub Samsung John Deere

Adobe Jio
Systems

Note: All product and company names are trademarks or registered trademarks of their respective holders. Use of product
and company names does not imply any affiliation with or endorsement by the holders.

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PROGRAM FACULTY
Mohanbir Sawhney
Associate Dean for Digital Innovation;
McCormick Foundation Chair of Technology;
Clinical Professor of Marketing;
Director of the Center for Research in Technology & Innovation

Professor Sawhney is a globally recognized scholar, teacher, consultant, and speaker specializing in business
innovation, modern marketing, and enterprise analytics. He has written seven management books, as well as
dozens of influential articles in leading academic journals and managerial publications. His most recent book, The
Sentient Enterprise: The Evolution of Business Decision Making, was published in October 2017 and was on
The Wall Street Journal best-seller list.

Professor Sawhney’s research has been published in leading journals such as California Management Review,
Harvard Business Review, Journal of Interactive Marketing, Management Science, Marketing Science, MIT Sloan
Management Review, and Journal of the Academy of Marketing Science. He is a frequent contributor to
publications such as Fortune, Forbes, and Financial Times.

Professor Sawhney’s clients include Accenture, Adobe Systems, AT&T, Boeing, Cisco Systems, Dell, DuPont,
Entergy, Ericsson, Fidelity Investments, GE, General Mills, Goldman Sachs, Honeywell, Intuit, Jenner & Block,
Jones Lang LaSalle, Johnson & Johnson, Kellogg Company, McDonald’s, Microsoft, Nissan Motor Corporation,
Raytheon Missile Systems, Rockwell Automation, SAP, Sony, Teradata, and Textron.

Professor Sawhney holds a Ph.D. in Marketing from the Wharton School of the University of Pennsylvania; an
MBA from the Indian Institute of Management, Calcutta, and a Bachelor’s degree in Electrical Engineering from
the Indian Institute of Technology, Delhi.

“The program leverages Kellogg’s thought leadership and harnesses the best practices, frameworks, and
hard and soft skills to be a successful product manager, whether participants are already working in this
field or switching from an adjacent field. This immersive program will equip you with end-to-end strategic
and tactical skills needed to become a professional product manager, develop a broad overview of the
product management landscape, and gain certifications in product management tools and methodologies. ”
- Mohanbir Sawhney

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Instructors

Steven Benario - Product Manager


Steven is a Product Manager at Palo Alto Networks, an industry-leading cybersecurity provider. In his 12+ years in
Product, he has worked with a broad swath of companies including Microsoft, AOL, Pivotal Labs, Tenable,
Electronic Arts, and several early-stage startups. Through his career, he has developed a specialty in leading
Machine Learning and Artificial Intelligence products. Since 2014, Steven has shared his knowledge and expertise
through coaching and teaching product managers in a variety of settings.

For the past several years, he has specifically focused on accelerating enterprises’ best practices and their ability to
drive value for users with the latest technologies. His #1 approach for getting user feedback: “Can we just ask
them?” Steven lives in New York and travels voraciously. If you can’t find him there, you’ll likely run into him on the
ski slopes or biking, hiking, and eating his way around the world.

Tamara Sanderson - UX/UI Design Lead


Tamara has lived as an expat for nearly nine years and visited 70 countries, all while working at Google,
Automattic, and Oliver Wyman. She has approached her career with the same explorer mentality, with nearly 15
years of experience in roles ranging from management consulting to private equity, partnerships and now design.

She is currently located in Boston, where she is a Design Lead for IDEO. She also teaches part-time at Jolt.io and
is co-writing a book on remote work.

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Tami Reiss - Product Strategy Leader
Tami Reiss is a product strategy leader with 15+ years of experience helping startups, established enterprise
companies, and community profit organizations define their product strategy and set up product organizations for
scale. She has worked with countless companies and organizations to set strong strategies for growth and
specializes in B2B SaaS. Right now, Tami is focusing on coaching up and coming product leaders, teaching
courses in management and strategy, and writing a children's book called "What do Product Managers Do?".

Tami lives with her husband Nadav and daughter Ruth in Florida, but has spent half her life in LA and NYC. She
loves to travel and considers herself a citizen of the world.

What our Past Participants Say

I am so glad I signed up for this program. Professor Sawhney's lectures were


very crisp, and the way he introduced real-life examples helped to understand
the concepts better.
- Deepti Prabhakar, Manager, Quality Assurance Engineering, Pearson

Building a product development plan for the Capstone scenario and case studies
of different companies were the best parts of this program for me.

- Akansha Mehta Software Engineer, McAfee

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Certificate
Upon successful completion of the program, Kellogg Executive Education will grant a verified digital certificate of
completion to participants.

CERTIFICATE AWARDED TO

P L E
M
First Last

X A
FOR COMPLETION OF

E
POST GRADUATE CERTIFICATE IN PRODUCT MANAGEMENT
Date

FRANCESCA CORNELLI THOMAS O’TOOLE


Dean, Kellogg School of Management Associate Dean of Executive Education
Donald P. Jacobs Professor of Finance Clinical Professor of Marketing

EXECUTIVE EDUCATION

Note:
- After successful completion of the program, your verified digital certificate will be emailed to you in the name you used
when registering for the program.
- All certificate images are for illustrative purposes only and may be subject to change at the discretion of Kellogg Executive
Education.
- This online certificate program does not grant academic credit or a degree from the Kellogg School of Management.

Program Details
Program Fee INR 2,36,250 + GST (Early Bird Fee, applicable till Jun 7, 2022)
(Inclusive of GST, currently @ 18%) INR 2,62,500 + GST (Standard Fee, applicable from Jun 8, 2022)
Instalment Schedule

Remarks Early Bird Fee* Standard Fee**

Within 7 days from


Booking amount INR 22,500 + GST INR 22,500 + GST
the date of selection

Instalment 1 Aug 12, 2022 INR 70,000 + GST INR 70,000 + GST

Instalment 2 Sep 12, 2022 INR 70,000 + GST INR 70,000 + GST

Instalment 3 Oct 12, 2022 INR 70,000 + GST INR 70,000 + GST

Instalment 4 Nov 12, 2022 INR 3,750 + GST INR 30,000 + GST

*Early Bird Fee is applicable till Jun 7, 2022.


** Standard Fee is applicable from Jun 8, 2022.
Note: GST (currently @ 18%) will be charged extra on these components.

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Emeritus Career Services*

1:1 Mentorship Sessions by an 1:1 Mock Interviews by


Emeritus Career Coach Industry Experts

Access to Emeritus' Career


Resume Building Group Workshops
Services Job Portal

LinkedIn Profile Building Group


Participation in Career Fairs
Workshops

Interview Preparation Group


Job Placement Assistance**
Workshops

*Available to Indian residents only.


**Job placement assistance is not guaranteed. Kellogg or Emeritus do NOT promise or guarantee a job or progression in
your current job. Career services mentioned here are offered by Emeritus that empowers you to manage your career
proactively. Kellogg is NOT involved in any way and makes no commitments regarding the career services mentioned here.

Emeritus Hiring Partners

Note: All product and company names are trademarks or registered trademarks of their respective holders. Use of them does
not imply any affiliation with or endorsement by them.

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The Learning Experience

Our programs are designed to meet the needs of individual learning styles, while also leveraging the power of
peer learning. This is achieved through a user-friendly learning platform that enables participants to easily
navigate the program content to achieve learning objectives.

Keeping It Real
Our pedagogical approach is designed to bring
concepts to life, including:
• Byte-sized learning techniques
• Real-world application
• Peer-learning discussions

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Keeping It Convenient
Access to program content is flexible and available through
multiple devices, allowing working professionals to easily
manage schedules and learn remotely—anytime, anywhere.
Participants enrolled in the program obtain access to
learning materials in a modular approach, with new content
released weekly. Program modules include a variety of
teaching instruments, such as:

• Video lectures
• Discussions
• Class materials (articles and case studies)

Our industry-leading learning platform allows participants to create a profile, connect and collaborate with peers,
and interact with subject matter experts. Assignments are often linked to participants' real-world situations,
allowing for practical application of concepts.

Keeping It Interesting
Our globally connected learning platform enables participants to seamlessly interact with their peers to
complete group assignments and stay on track toward program completion—having culturally enriching
encounters along the way.

Program Requirements
To access our programs, participants will need the following:

• Valid email address • Microsoft Office and PDF viewer to access content
• Computing device connected to the Internet such as documents, spreadsheets, presentations,
(PC/laptop, tablet, or smartphone) PDF files, and transcripts
• The latest version of their preferred browser to
access our learning platform

Other Requirements*
This program requires you to successfully complete several certifications with external providers in order to
obtain your Professional Certificate from Kellogg Executive Education. These certifications will allow you to be
more marketable to potential employers. Our program advisors are also available to respond to any questions
about these requirements.

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About Kellogg Executive Education
Kellogg Executive Education empowers business leaders to foster growth in themselves,
their teams, and their organizations. Our renowned faculty, consisting of the world’s best
researchers, educators, and practitioners, provide practical insight that participants can
apply as soon as they return to work. Providing a collaborative, immersive environment
for our executive development programs, we serve a variety of businesses and
executives from a myriad of industries and geographies.

About Emeritus
Kellogg Executive Education is collaborating with online
education provider Emeritus to offer a portfolio of high-impact
online programmes. Working with Emeritus gives Kellogg
Executive Education the advantage of broadening its access
beyond their on-campus offerings in a collaborative and
engaging format that stays true to the quality of Kellogg
Executive Education.

Emeritus’ approach to learning is built on a cohort-based design


to maximise peer-to-peer sharing and includes video lectures
with world-class faculty and hands-on project-based learning.
More than 250,000 students from over 160 countries have
benefitted professionally from Emeritus’ courses.

DURATION
36 Weeks, Online
10-12 Hours/ week

PROGRAM FEES
INR 2,62,500 + GST

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Easily schedule a call with a program advisor to
learn more.

SCHEDULE A CALL

You can apply for the program here

APPLY

CONNECT WITH A PROGRAM ADVISOR

WhatsApp an Advisor on +91 7208889990*


*This number does not accept any calls. Please message your queries.

Email: Kellogg.execed@emeritus.org
Phone: +1 315-538-6867

In collaboration with

Erulearning Solutions Private Limited (a company incorporated in India) is a subsidiary of Eruditus


Learning Solutions Pte Ltd (a company incorporated in Singapore), and operates under the brand name
of ‘Eruditus’ and ‘Emeritus’.

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