Deepika Panda

: 9663100288
Email: deepikapanda1988@gmail.com

Professional Summary:

 8 years 10 months of experience in Analysis, Design, Development, Testing in Mainframe Application.

 Have worked across multiple modules in Mainframe project such as Health Insurance claim processing, Legal Claim
Processing, Migration projects, Insurance policy processing in Finance account etc as a Mainframe technical
developer.

 Advanced knowledge of Mainframe technologies - COBOL, JCL and DB2.

 Basic knowledge in ISM DB based programming with some experience in working in online screens.

 Experience in Mainframe based application for developing programs to handle health insurance claim/home
insurance policy processing, generating reports, working with provider and subscriber-based modules in Healthcare
domain, Home Insurance modules in Finance Domain.
 Experience in supporting batch application in Production region and resolving issues in quick turnaround time.
 Basic Knowledge in C, C++, Informatica, Unix. Have worked in migration projects involving data analysis.

Technical Skills
Operating Systems
Databases
Programming Languages
Tools/IDE
MVS, Windows, Unix
DB2
COBOL, C, C++, Informatica
SPUFI, CA-7, Filemanager , ServiceNow, Resolve as Change Management Tool, SCAM , Endeavor &
Changeman as Version Control Tool, Intertest and Xpeditor as Debug tool

Organization Summary

1. IBM India Pvt. Ltd.: April,2012 – Till present

Relevant Project Experience

 Client: ATnT (Telecommunication, US)
Location: Bengaluru (Offshore)
Role: Senior Developer September,2020-Till date
Access expenses are the single largest expense paid by AT&T (more than it even costs to run the network). The National Access
Management (NAM) organization’s primary strategy is to drive access expense to cost. This Project maintains compliance with
ASOG industry guidelines for provisioning access services in AT&T access provisioning systems and is required/mandated by the
industry. All Telco’s are impacted. Worked as a developer from the starting of the Project and Became SME for the BRAVO and
SAMS Applications. Presently working as A SME and I am responsible for the SAMS application during Monthly and Weekly
Refresh and also creating project design interface and dependency agreements.

Responsibilities:
 Involved in gathering the requirement from the Customer . Provide day to day direction to the project team and
regular project status to the customer.
 Ensure effective communication among the Onsite, Offshore Team and Management.
 Responsible for managing team.
 Responsible for analysing the requirement and giving direction to team member for development .

Key Accomplishments:
Received appreciation for on-time delivery of deliverables and solving the production issue on-time.
 Client: Prudential Insurance (Insurance, US)
Location: Bengaluru (Offshore)
Role: Application Developer September,2019-September ,2020

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Defined Contribution plan is a tax-qualified retirement plan to which the employee (and in some cases the employer as well)
contributes a specified amount. The benefit amount depends upon both the contributions made and investment gains/losses
realized.

Responsibilities:
 Involve in developing the complex and critical requirements and ensure prompt and quality deliverables.
 Ensure seamless communication among the Onsite, Offshore Team and Management.
 Responsible for managing scope, planning, tracking, change control, aspects of the project.
 Responsible for effective communication between the project team and the customer. Provide day to day direction to
the project team and regular project status to the customer.

Key Accomplishments:
Received appreciation for quick turnaround and on-time delivery of deliverables.

 Client: Blue Cross Blue Shield of Massachusetts (Healthcare, US)

Location: Bengaluru (Offshore)
Role: System Engineer- Mainframe July,2013 – August,2019.
Blue Cross Blue Shield of Massachusetts is a health care leader in Massachusetts for more than 75 years. This critical
Project involves health insurance processing.
Responsibilities:
 Have experience of working in multiple teams in different roles as developer, tester and Production support.
 Capture and Analyse requirement to develop appropriate solutions.
 Engaged as Mainframe developer with responsibilities of enhancement of COBOL programs and coding new Jobs/ JCLs
to execute new changes or enhancements.
 Working in shifts once a month for monitoring the Batch cycle and reporting anomalies, Corrective Steps as required
by the application, coding and deploying Fix if any, to ensure applications perform as expected and tracking and
reporting the processing cycle.
 Involved in providing application-based guidance to juniors.
 Performed impact analysis and timeline estimation for any change prior to developing the CR.
 Worked in migration projects and prepared analysis related PDFs and documents on the same.
 Worked for migration on Mainframe Simplification Projects and also created Tableau Worksheet.
Key Accomplishments:
Received client appreciation for successful and on-time deliveries and resolving issues in quick turnaround.

 Client: Navistar (Automobile Industry , US)

Location: Bangaluru (Offshore)
Role: Graduate Hire/Associate System Engineer July,2012-Mar,2013

Supply chain applications like 866 creates production sequence data, Material requirement data. It also calculates inventory
counting using cycle counting application. This application creates reports which are sent to business users and plant people.

Responsibilities:
 Responsible for integrated mainframe application/reports availability for the customers during the business hours by
providing fixes to production issues which are time critical.
 Responsible to ensure timely attend of batch abends and delivery of various tickets i.e. service requests, incident and
projects.
 Worked on new development/enhancement of existing application. Coding/testing new applications in COBOL, DB2,
JCL.
 Resolving failure in production batch process on IBM Mainframe using tools like flasher, View Prod, FileAid etc.
 Updating status of production batch process problems, user requests that involves analysis of the application and
document the same in IBM Maximo and RPM (Rational Portfolio management) tool in order to comply with the
quality process of the project.

Key Accomplishments:
Received appreciation for quick turnaround and on-time delivery of deliverables.
Education

Degree College/University Year of Passing Marks Obtained (%)

B. Tech (in EEE) Padmanava College of Engineering, Rourkela 2010 72

XII Ispat Vidya mandir , Rourkela 2005 62

X Ispat High School , Sector-2 ,Rourkela 2003 82

Personal Details

 Permanent Address: A/230, Sector-2, Rourkela-769006

 Current Address: F002,AHAD Excellencia ,Bangalore-560035
 DOB: 17/06/1988
 Languages Known: English, Hindi, Odia
 Hobbies: Designing dresses

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