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Wonder Support › Knowledge Base

› Troubleshooting

Enabling Browser Permissions

Michael Paul
February 26, 2021 11:29
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Before you can use Wonder, you must give your web
browser permission to access your camera and
microphone.
We are currently supporting Chrome and Edge. More
information can be found here.

To enable permissions
on supported
browsers:
Access to your browser is controlled via the
camera/microphone or padlock icon seen in your
search bar on Chrome and Edge. You Should receive an
automatic message when a browser is attempting to
access your microphone and camera. Click "Allow" to
grant permission.

If access is blocked or
denied:
On Chrome:
1.Click the 'padlock' icon found in your search bar.
2. Click the drop-down menu for "Camera".
3. Click "Allow".
4. Repeat for Microphone.
5. Refresh browser.
6. Continue the Signup process.

On Edge:
1. Click the padlock next to the search bar.
2. Click on the status of "Camera".
3. Click "Allow".
4. Repeat for "Microphone".
5. Refresh Browser.
6. Continue the Signup process.

In very rare cases, some browsers are set to


automatically block all attempts to access the
microphone/camera OR automatically block
video/audio from playing automatically. To disable this:

On Chrome.

On Edge.

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