Technology Requirements & Skills

● All software should be free through CSUMB and should function on your computer via
the CSUMB Free Software site. You are not required to purchase software for this class.
● General
○ Laptop or desktop computer
■ Chromebooks, iPads, or smartphones do not meet requirements
○ Internet access
○ Zoom, camera, and microphone
○ Reliable access to iLearn and email
○ Word processor (Google Docs)
● Service Projects
○ Variable depending on service site/project. Some students will be designing,
others may be working on a database or providing direct tutoring.
● In this class, you should be able to access iLearn independently, use Google programs
such as Gmail, Calendar and Docs, and use platforms such as Zoom and Google
Hangouts to communicate with peers and instructors. For help using the Google Suite
(Gmail, Docs, Drive, Calendar, etc.), Microsoft Office, and similar software, please book
an appointment with the Cooperative Learning Center.

Online Communication
Expectations
● Respect the privacy of your classmates and what they share in class.
● Engage professionally and academically. Disparaging remarks, whether verbal or
written, will not be tolerated and no points will be given.
● Back up your stated opinions with facts and reliable sources.
● Ask classmates for clarification if you find a discussion posting difficult to understand.
● Understand that we may disagree and that exposure to other people’s opinions is part of
the learning experience.
● Before posting a comment to a discussion board or writing an email, ask whether you
would be willing to make the same comment to a person’s face.
● Keep communication respectful and professional. Something that would be inappropriate
in a traditional classroom is also inappropriate in an online classroom.

Other Communication Guidelines

● Be aware that typing IN ALL CAPITAL LETTERS indicates shouting.
● Be careful with humor and sarcasm. Both can easily be misunderstood!
● Review all discussion postings before posting your own to prevent redundancy.
● Check your writing for errors by reviewing what you’ve written before submitting it.
● Texting shorthand (LOL, etc.) and emoticons (smiles) should be avoided. This is an
academic setting and writing should reflect that.