Orders

When Customer order for home delivery, how it will work, from customer to Kitchen

First he/she will tell the food he wants to order, when booking person confirms his/her order
then customer will tell about his/her home address, contact number.

booking person select the orders from the POS by just taping or clicking on food items
which will be display as menu and sub menu, total bill amount will appear at the bottom,
then person will go to Next button and will enter customer’s address and contact number and
other details. And a receipt will generate which booking person will print when Kitchen
person make the order and confirms him of completion of order.

Booking person will also enter the time when customer wants his/her order delivered. Timer
will be after half an hour minimum.

E.g. If a customer wants his order delivered after half an hour; it will be a regular time and
regular order. But if he/she wants his/her order delivered at specific time (after 2 or 3 or
more hours) then it will be a scheduled order.

When person book the regular order, order details will go to Kitchen (Kitchen department
handling person).

When person book the scheduled order, then order will transfer to Kitchen before an hour of
delivery time. Otherwise order will be on hold and not transfer to Kitchen.

Kitchen Person gets the order details and start making it. (He has his login, when order
comes to him; a notification will appear on his account as new order received)

After making the order he will click on Order Made so Booking Person will get notification
and he will start generating receipt and assign the delivery boy.

Receipt

A receipt will include

Logo, Company Name, Address, Contact, Unique Order number, Customer Name, Address,
Contact Number, Food items with individual price, Total Amount, Booking Person ID,
Booking Time, Estimated Delivery Time, Delivery Boy Name (booking person will assign a
delivery boy after sending order to Kitchen and before printing the receipt)

Delivery Boy’s Account

Delivery boy’s account will include

Name, Designation as Delivery Boy, Order Details (POS will fetch order details when
booking person assign a delivery boy), Number of orders done in a day with full order details
with amount, history of orders done in previous days, customized date can be select to view
history and his salary. Time in which he completed the order(s).

A timer will start running as booking person generate the receipt and assign a delivery boy.
Timer will stop when delivery boy come office and give cash to counter (booking person)
and booking person will click on the Order Complete Button.

When Customer order for Dine in, how it will work, from customer to Kitchen

Waiter will attend the customer on table, waiter has its own login, he will take the order by
taping the food items from menu and sub menu, after that he will select the table number
when waiter tap on Next Button, order will deliver to Kitchen and Counter. Kitchen Person
will start making the order and Counter person will check it and Generate Bill when
customer done.

Sale will count in account of waiter.

Waiter’s Account

Waiter’s account will include

Name, Designation as Waiter, Order Details (POS will fetch order details when he submit
the order to Kitchen), Number of orders done in a day with full order details with amount,
history of orders done in previous days, customized date can be select to view history and his
salary.

Admin Panel

1. Admin has an option in his panel to enter Food items, ingredients, time in which an order
can be completed and ingredient’s price (to maintain expenses and inventory management)

If time exceeds and Kitchen person don’t completed the order yet, a notification/alarm will
appear on his account as Time over and Order not completed yet, Please complete it ASAP.

E.g. a pizza can be prepared in 10 minutes. Admin will fix the time for pizza as 10 or 12
minutes. Timer will start running after order transfer to Kitchen Department from Booking
Person. If time exceeds from 10 minutes then a notification/alarm will appear on Kitchen
Person account.

2. All income and expense details.

3. Inventory Details:

Recipe: add items per orders, quantity, cost

4. Total stock, Used, Remaining with its cost

5. Inventory Update
6. Expenses, Staff Salary, advance salary if anyone gets, food bill, Float cash, Cash closing.

7. Customer Details:

Top 10 customers who ordered high amount

Top 10 customers who ordered frequently

8. Staff sales report

9. All kinds of reports that can be export in Excel and PDF

10. Add/Edit/Search anything in whole POS

Dashboard of Counter/Booking Person

*Menu with submenus, Delivery Order Button, Dine In Button, Pick Up button

Delivery Dine In Pickup

Order(s) Details Order(s) Order(s)

In que and process Table(s) number serving or empty In que and process

With individual Price with individual prices with individual prices

Total Amount: ___ Total Amount: ___ Total Amount: ___

* will tell in detail