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International Journal of

Environmental Research
and Public Health

Article
Work Performance, Mood and Sleep Alterations in Home Office
Workers during the COVID-19 Pandemic
Chiara Costa 1 , Michele Teodoro 2 , Carmela Mento 3 , Federica Giambò 2 , Carmen Vitello 2 ,
Sebastiano Italia 2, * and Concettina Fenga 2

1 Clinical and Experimental Medicine Department, University of Messina, 98125 Messina, Italy;
ccosta@unime.it
2 Department of Biomedical and Dental Sciences and Morphofunctional Imaging, Occupational Medicine
Section, University of Messina, 98125 Messina, Italy; michele.teodoro@unime.it (M.T.);
federicagiambo@gmail.com (F.G.); carmenvitello821@gmail.com (C.V.); cfenga@unime.it (C.F.)
3 Department of Biomedical and Dental Sciences and Morphofunctional Imaging, Clinical Psychology,
Psychiatric Unit, University of Messina, 98125 Messina, Italy; carmela.mento@unime.it
* Correspondence: sebastos87@hotmail.it; Tel.: +39-090-221-2061

Abstract: The sudden burst of the COVID-19 pandemic has changed the work environment in favor
of remote working, affecting the perception of work quality, satisfaction and performance. This crisis
has also influenced workers’ mood, sleep quality and general perception of everyday life. Our main
purpose in this study was to give empirical contributions about home office workers experiencing
remote working during the pandemic by assessing mood spectrum variations, sleep disturbances
 and the general impact of pandemic in everyday life. This cross-sectional study was performed

between November and December 2020 through an online questionnaire. Participants were office
Citation: Costa, C.; Teodoro, M.;
workers performing remote work from workstations settled at home. The questionnaire investigated
Mento, C.; Giambò, F.; Vitello, C.;
sociodemographic characteristics, health factors, perception of remote working, mood spectrum,
Italia, S.; Fenga, C. Work
Performance, Mood and Sleep sleep quality and pandemic context perception. The sample consisted of 94 respondents: 63 women
Alterations in Home Office Workers and 31 men; the mean age was 50.4 years. Study population showed great satisfaction for remote
during the COVID-19 Pandemic. Int. working performance and online services for video connections. Only one third of the participants
J. Environ. Res. Public Health 2022, 19, reported higher levels of irritability and loneliness and 16% of women complained of nightmares.
1990. https://doi.org/10.3390/ Most of participants stated that the pandemic importantly affected daily life (85.1%). Half of female
ijerph19041990 subjects with children <18 years stated that children’s age influenced their work performance. Since
Academic Editors: Lucian-Ionel the pandemic is still an ongoing issue, the lesson learnt is that local government actions are needed to
Cioca, Diana Popa-Andrei and Paul assist home office workers through tailored programs to support families. Given the central role of
B. Tchounwou women in childcare, female workers would mainly benefit from social support accordingly to their
parental tasks and remote work organization.
Received: 21 December 2021
Accepted: 8 February 2022
Keywords: COVID-19; home office workers; work perception; mood; sleep quality
Published: 10 February 2022

Publisher’s Note: MDPI stays neutral


with regard to jurisdictional claims in
published maps and institutional affil- 1. Introduction
iations.
The sudden burst of the COVID-19 pandemic and the subsequent preventive measures,
such as quarantine, social isolation, partial or total lockdown, not only have dramatically
transformed everyday life, with a massive impact on physical, mental, social, and financial
Copyright: © 2022 by the authors. welfare of the population [1] but they have also changed the work environment, in favor of
Licensee MDPI, Basel, Switzerland. remote work organization. Subsequently, the perception of work quality, satisfaction and
This article is an open access article performance were all affected [2]. The output obtained by entering the search keywords
distributed under the terms and “remote work” in the main databases showed an exponential increase in the number of
conditions of the Creative Commons scientific surveys in the years 2019–2021.
Attribution (CC BY) license (https:// The revolutionary changes faced by people, communities and governments during the
creativecommons.org/licenses/by/ COVID-19 pandemic outbreak have totally restructured work organizations [1,2]. Enforced
4.0/).

Int. J. Environ. Res. Public Health 2022, 19, 1990. https://doi.org/10.3390/ijerph19041990 https://www.mdpi.com/journal/ijerph
Int. J. Environ. Res. Public Health 2022, 19, 1990 2 of 12

remote working, staff reduction, temporary assembly stoppage are some events that dis-
turbed work processes, distribution of responsibilities, job pressures and performances [3].
These unforeseen changes have forced workers, whose children were in preschool or re-
mote school-age, to adapt their working schedule in order to accomplish all caregiving
responsibilities in contrast to those workers living alone or without children. Workers
with parental responsibility were suddenly and personally involved in childcare during
the whole day, therefore, the new home workspaces have been characterized by noise,
discomfort and loss of privacy, possibly affecting workers’ performance [4]. Workers and
employers were completely unprepared to handle this psychological, emotional and social
burden which required achieving new organizational skills [5]. It is worthwhile to con-
sider the role of managerial functions, aiming not only to adopt interventions planned in
personnel management (enrolment, training, benefit assignment, information sharing) but
also on workers’ perceptions and performances that are strongly linked to organizational
flexibility [6]. Since human capital is the most valuable investment of the organizations,
this crisis led to very important consequences in the workforce management, by negatively
influencing workers’ perceptions and approaches towards the work environment [7].
Previous researches explored employees’ work perception regarding levels of satis-
faction, enthusiasm, work commitment, perceived structural support and organizational
performances [8–11]. During the COVID-19 pandemic, work organizations have been
required to use unexpected measures, such as implementation of remote working, reduc-
tion of working hours and even dismissals, profoundly impacting workers’ perceived job
insecurity and social isolation [12,13].
Although most studies agreed in assuming that workers have a great responsibility
in determining failure or success within work cycle processes, employees are generally
quite hesitant towards organizational changes [14,15]. In fact, these innovations might be
related to a rise in workloads, new assigned tasks, adjustment in work relationships and
new tactical objectives [16]. Nevertheless, when the organization positively introduces
work changes, employees could perceive this process as an opportunity for personal and
occupational growth, thus establishing constructive attitudes and optimistic effects on
job performance [17,18]. Consequently, workers could be involved in the organizational
transition plans in order to create favorable emotions and mindsets toward these collective
efforts [19].
Under these premises, our main purpose was to give empirical contributions through
the discussion of results coming from an online survey conducted among home office
workers experiencing remote working during the pandemic. In particular, the investiga-
tion evaluated employees’ feelings about remote working, focusing in both quality and
performance, along with sleep disturbances, mood alterations and the general impact of
the pandemic in everyday life.

2. Materials and Methods


2.1. Study Design and Population
This cross-sectional study was performed between November and December 2020,
through an online questionnaire distributed via social networks. The self-administered
questionnaire was composed of thirty-three items and took no more than ten minutes to
be completed. The first section investigated sociodemographic characteristics and health
factors of the sample: age, gender, educational level, marital status, number of children,
chronic physical diseases, chronic medication administration, contacts with SARS-CoV-2
infected subjects and infection risk exposure. The second section consisted in an interview
about work perception, mood alterations, occurrence of sleep disturbances, current and
future perspective of the pandemic.
Participants were office workers employed by an outsource labor provider in different
administrative facilities in Italy; the average annual income level was comprised between
EUR 15,000 and EUR 29,000. All the interviewed subjects worked remotely and they had
settled their workstation at home. The sampling method included the spreading through
Int. J. Environ. Res. Public Health 2022, 19, 1990 3 of 12

internet media of an invitation, including the link to the online survey. The invitation was
emailed to office managers with the request to extend it to their teams. A dedicated online
platform was used to collect the data from recruited subjects.
This study was carried out in accordance with the Declaration of Helsinki’s ethi-
cal standards. Participation was voluntary and without compensation. All the subjects
provided informed consent.

2.2. Procedures and Measures


The second section of the self-administered questionnaire investigated different aspects
of the perception of remote working, mood, sleep disturbances and the pandemic impact
on everyday life.

2.2.1. Work Perception and Video Connections


Participants were asked whether they thought that the age of their children affected
their work performance (“Yes” or “No”). Respondents were also asked if they were satisfied
with their work performance despite the pandemic (“Yes” or “No”), how the work had
changed (“the work got worse” or “the work is unchanged” or “the work has improved”)
and if they were differently connected to the internet (“less than before” or “as before”
or “more than before”). The level of satisfaction regarding the online services for video
connections and the sensation of feeling more tired after a video call were measured using
a 5-point Likert-type scale, from 1 (never) to 5 (always).

2.2.2. Mood and Sleep Quality


Multiple aspects were investigated and measured with a 5-point Likert-type scale,
from 1 (never) to 5 (always), such as: irritability (“do you feel irritable?”), loneliness (“do
you feel lonely?”), sleep problems (“are you having problems in falling asleep?” and “do
you wake up in the night and have difficulties in getting back to sleep?”). Participants were
also asked whether they had nightmares.

2.2.3. Pandemic Impact on Everyday Life


Subjects reported their perception of the pandemic on everyday life (“do you think
that the pandemic has affected your life?”). They also rated their fear of contagion and the
will to go out and return to previous life by using a 5-point Likert-type scale, from 1 (not at
all) to 5 (very much).

2.3. Statistical Analysis


Descriptive analyses were performed for all variables. Categorical variables were
expressed as frequency and proportion; continuous variables were expressed as mean and
standard deviation. To evaluate differences between women and men in categorical vari-
ables, we used chi-square tests and Fisher’s exact tests, as appropriate. After verifying the
non-Gaussian distribution in all the continuous variables and outcomes through the appli-
cation of the Kolmogorov-Smirnov test, differences between genders were evaluated using
the Mann–Whitney U test. Furthermore, possible predictors of the considered outcomes
in the current investigation were assessed by using different models. In particular, the
generalized linear models were used to analyze the answers regarding the changes in work
perception, irritability, loneliness, problems in falling asleep, nocturnal awakenings with
difficulties in getting back to sleep, fear of contagion and willingness to return to previous
life. Whereas binary logistic regression was applied for the assessment of nightmares and
pandemic influence on everyday life. The occurrence of associations between the outcomes
were assessed through a bivariate correlation with Pearson correlation coefficient. p values
< 0.05 were considered statistically significant and reported in bold characters in the tables.
Beta values of the statistical models were reported in tables as “B” and p values as “P”.
Statistical analysis was performed using IBM SPSS Statistics 23 (IBM Corp., Armonk, NY,
USA).
Int. J. Environ. Res. Public Health 2022, 19, 1990 4 of 12

3. Results
A total of 94 respondents (N), 63 women and 31 men, accepted to join the study and
completed the assessment. A detailed sample description is summarized in Table 1.

Table 1. Description of study population: sociodemographic characteristics and health status factors.

Total Women Men


p-Value
n (%) n (%) n (%)
Sociodemographic Factors
Total 94 (100) 63 (67.0) 31 (33.0)
Age
Mean ± SD 50.4 ± 7.5 51.6 ± 6.4 48.0 ± 8.9 0.052
Range 30–62 33–62 30–62
Education
Middle school 11 (1.7) 7 (11.1) 4 (12.9) 0.600
High School 49 (52.1) 31 (49.2) 18 (58.1)
Graduation 34 (36.2) 25 (39.7) 9 (29.0)
Marital status
Single 33 (35.1) 22 (34.9) 11 (35.5) 0.957
Married/Cohabitant 61 (64.9) 41 (65.1) 20 (64.5)
Children
No 25 (26.6) 15 (23.8) 10 (32.3) 0.383
Yes 69 (73.4) 48 (76.2) 21 (67.7)
<18 years 20 (21.3) 14 (22.2) 6 (19.4) 0.960
≥18 years 49 (52.1) 34 (54.0) 15 (48.4)
Health Status Factors
Physical diseases 27 (28.7) 21 (33.3) 6 (19.4) 0.159
Mental illnesses 0 (0.0) 0 (0.0) 0 (0.0) 0.159
Medications 8 (8.5) 6 (9.5) 2 (6.5) 0.616
SARS-CoV-2 infected contact 5 (5.3) 4 (6.3) 1 (3.2) 0.526
SARS-CoV-2 risk exposure 13 (13.8) 8 (12.7) 5 (16.1) 0.651

The mean age of study population was 50.4 years; though women were slightly older
than men (51 vs. 48 years, respectively), this difference was not statistically significant. The
majority of the individuals possessed a high school diploma; moreover, one third of the
female subjects was graduated. Married/cohabitant subjects were similarly represented
among women and men (about 65%), but more men than women had no children (32%
and 24%, respectively). Only nearly 20% of participants had children under 18 years of age.
About one third of female respondents had physical illnesses (15 hypertension, 3 dia-
betes, 2 autoimmune disorders and 1 respiratory disease); only 20% of men suffered from a
disease (5 hypertension, 1 diabetes) and none of the subjects suffered from mental illnesses.
Within the totality of samples, 5 participants had a contact with a SARS-CoV-2 infected
subject and 13 respondents declared they had SARS-CoV-2 infection risk exposure.
A description of the scores resulting from the interview is reported in Table 2. Different
outcomes were measured with a 5-point Likert-type scale; in these cases, scores were also
dichotomized using 2 as cut-off.
Int. J. Environ. Res. Public Health 2022, 19, 1990 5 of 12

Table 2. Description of the results of the survey regarding work performance, mood and sleep
alteration in home office workers during the COVID-19 pandemic, in a gender perspective.

Total Women Men


p-Value
n/N (%) n/N (%) n/N (%)
Do you think the age of your children has affected your working performance?
Yes 1 13/69 (18.8) 7/48 (14.6) 6/21 (28.6) 0.172
Yes (<18 years children) 2 8/20 (40.0) 6/14 (42.9) 2/6 (33.3) 1.000
Yes (≥18 years children) 3 5/49 (10.2) 1/34 (2.9) 4/15 (26.7) 0.026
Are you satisfied with your work performance despite the pandemic?
Yes 90 (95.7) 60 (95.2) 30 (96.8) 1.000
Do you think you have been connected to the internet (mobile, tablet and PC) . . .
Less than before 0 (0.0) 0 (0.0) 0 (0.0) 0.700
As before 22 (23.4) 14 (22.2) 8 (25.8)
More than before 72 (76.6) 49 (77.8) 23 (74.2)
Are you satisfied with the online services for video connections?
≤2 2 (2.1) 2 (3.2) 0 (0.0) 1.000
>2 92 (97.9) 61 (96.8) 31 (100.0)
Mean (SD) 4.1 (0.8) 4.1 (0.8) 4.0 (0.8) 0.436
Do you feel more tired after a video call?
≤2 61 (65.6) 43 (68.3) 18 (58.1) 0.364
>2 33 (35.4) 20 (31.7) 13 (41.9)
Mean (SD) 2.1 (1.3) 2.1 (1.3) 2.2 (1.4) 0.701
Has your work changed?
The work got worse 16 (17.0) 11 (17.4) 5 (16.2) 0.987
The work is unchanged 51 (54.3) 34 (54.0) 17 (54.8)
The work has improved 27 (28.7) 18 (28.6) 9 (29.0)
Are you feeling irritable?
≤2 62 (66.0) 40 (63.5) 22 (71.0) 0.499
>2 32 (34.0) 23 (36.5) 9 (29.0)
Mean (SD) 2.0 (1.2) 2.1 (1.1) 1.9 (1.3) 0.662
Do you feel lonely?
≤2 74 (78.7) 51 (81.0) 23 (74.2) 0.452
>2 20 (21.3) 12 (19.0) 8 (25.8)
Mean (SD) 1.7 (1.1) 1.3 (1.0) 1.8 (1.2) 0.278
Are you having problems falling asleep?
≤2 55 (58.5) 35 (55.6) 20 (64.5) 0.407
>2 39 (41.5) 28 (44.4) 11 (35.5)
Mean (SD) 2.3 (1.2) 2.3 (1.2) 2.1 (1.2) 0.477
Do you wake up in the night and have difficulties in getting back to sleep?
≤2 44 (46.8) 27 (42.9) 17 (54.8) 0.274
>2 50 (53.2) 36 (57.1) 14 (45.2)
Mean (SD) 2.5 (1.3) 2.6 (1.3) 2.4 (1.4) 0.488
Do you have nightmares?
Yes 10 (10.6) 10 (15.9) 0 (0.0) 0.028
Are you afraid of being infected?
≤2 31 (33.0) 18 (28.6) 13 (41.9) 0.195
>2 63 (67.0) 45 (71.4) 18 (58.1)
Mean (SD) 3.1 (1.4) 3.3 (1.4) 2.7 (1.3) 0.042
Do you want to go out and go back to previous life?
≤2 15 (16.0) 11 (17.5) 4 (12.9) 0.766
>2 79 (84.0) 52 (82.5) 27 (87.1)
Mean (SD) 3.8 (1.3) 3.7 (1.3) 4.1 (1.2) 0.140
Do you think the pandemic has affected your life?
No 14 (14.9) 10 (15.9) 4 (12.9) 0.769
Yes 80 (85.1) 53 (84.1) 27 (87.1)
p values < 0.05 were considered statistically significant and reported in bold characters; 1 Percentages calculated
on the number of participants with children (n = 69); 2 Percentages calculated on the number of participants
with children <18 years (n = 20); 3 Percentages calculated on the number of participants with children ≥18 years
(n = 49).
Int. J. Environ. Res. Public Health 2022, 19, 1990 6 of 12

Considering the answers concerning how the age of children was affecting working
performance, we found a doubled percentage of men (28.6%) compared to women (14.6%),
but after stratifying the subjects depending on children’s age (choosing 18 years as cut-off),
half of women vs. one third of men having children <18 years considered their age to be
an influencing factor on work performance, as well as one third of men and only 1 over
34 women having children ≥18 years, with a statistically significant difference between
men and women.
Almost all of the subjects were satisfied with their work performance despite the
pandemic period and above three quarters of them were convinced to be more connected
than before through the use of internet. In addition, a good degree of satisfaction with
video services was also detected (mean ± SD = 4.1 ± 0.8) with only a few subjects feeling
more tired after a video call. The majority of individuals stated that their work was
not changed (54.3%) and about one third declared a work improvement. Low scores of
irritability (mean ± SD = 2.0 ± 1.2) and loneliness (mean ± SD = 1.7 ± 1.1) were registered.
Higher scores were found in assessing sleep quality, in particular, problems in falling asleep
(mean ± SD = 2.3 ± 1.2), nocturnal awakenings with difficulties in getting back to sleep
(mean ± SD = 2.5 ± 1.3) and 10 subjects (all women) complained of having nightmares.
Additionally, women reported higher scores than men regarding their fear of being infected
with SARS-CoV-2, with a statistically significant difference. The majority of the subjects
had a strong willingness to return to previous life and 85% of the participants declared that
the pandemic affected their everyday life.
We applied generalized linear model for the answers regarding the changes in work
perception, irritability and loneliness (Table 3), problems in falling asleep and nocturnal
awakenings with difficulties in getting back to sleep (Table 4), fear of contagion and
willingness to return to previous life (Table 5); binary logistic regression was applied for
nightmares’ occurrence (Table 4) and pandemic influence on everyday life (Table 5).

Table 3. Generalized linear model for perception in work changes, irritability and loneliness in the
study population (N = 94) of home office workers during the COVID-19 pandemic.

Work Changes Irritability Loneliness


Independent Variables
B P B P B P
Age (<40 years) −1.75 0.057 0.55 0.518 −0.87 0.398
Gender (F) −0.62 0.217 0.83 0.109 −0.85 0.128
Marital status (married/cohabitant) −0.99 0.067 −0.43 0.427 −1.10 0.040
Education (graduated) 1.97 0.002 −0.86 0.138 0.44 0.501
Parenthood (yes) 45.63 0.999 24.77 0.999 2.11 1.000
Having children ≥18 years (no) 0.28 0.671 −0.68 0.329 −0.92 0.251
Children’s age affecting remote working (yes) 0.79 0.293 −1.71 0.013 −0.25 0.772
Physical diseases (no) 0.97 0.109 −0.74 0.188 −0.47 0.486
Medications (no) −0.43 0.654 0.43 0.607 −0.30 0.735
SARS-CoV-2 infection risk exposure (no) 0.14 0.832 −1.67 0.012 −0.65 0.362
Contacts with SARS-CoV-2 infected subject (no) 0.76 0.436 0.68 0.468 −0.44 0.689
Satisfied with work performance (yes) 0.60 0.592 −3.03 0.003 −2.37 0.029
Time connected to the internet (more than before) −1.44 0.009 1.31 0.020 0.55 0.345
Satisfied with the online services (yes) 0.06 0.964 0.23 0.892 20.34 0.999
Feeling tired after a video call (no) 0.74 0.119 −0.07 0.877 −0.50 0.304
p values < 0.05 were considered statistically significant and reported in bold characters.
Int. J. Environ. Res. Public Health 2022, 19, 1990 7 of 12

Table 4. Generalized linear model for problems in falling asleep and nocturnal awakenings with
difficulties to return to sleep; binary logistic regression for nightmare in the study population (N = 94)
of home office workers during the COVID-19 pandemic.

Nocturnal
Falling Asleep Problems Nightmares
Independent Variables Awakenings
B P B P OR P
Age (<40 years) 0.76 0.321 −0.08 0.919 0.01 0.999
Gender (F) 0.83 0.078 0.69 0.149 1.01 0.999
Marital status (married/cohabitant) 0.05 0.923 −0.40 0.427 1.26 0.732
Education (graduated) −0.87 0.139 −0.64 0.248 0.83 0.790
Parenthood (yes) 1.08 0.602 0.79 0.710 1.21 0.797
Having children ≥18 years (no) −0.37 0.572 −0.10 0.877 0.98 0.980
Children’s age affecting remote working (yes) 0.31 0.637 −0.22 0.730 1.44 0.746
Physical diseases (no) 0.69 0.266 0.24 0.667 4.50 0.030
Medications (no) −1.39 0.122 −0.57 0.503 1.22 0.859
SARS-CoV-2 infection risk exposure (no) 0.01 0.985 −0.76 0.217 1.66 0.553
Contacts with SARS-CoV-2 infected subject (no) −1.08 0.213 −1.25 0.159 2.22 0.496
Satisfied with work performance (yes) 0.64 0.549 −1.63 0.086 2.00 0.999
Time connected to the internet (more than before) 1.82 0.001 2.04 <0.001 1.25 0.788
Satisfied with the online services (yes) 22.49 0.999 22.18 0.999 2.12 0.999
Feeling tired after a video call (no) −0.73 0.099 −0.35 0.423 0.77 0.721
p values < 0.05 were considered statistically significant and reported in bold characters.

Table 5. Generalized linear model for fear of infection and willingness to go out and return to
previous life; binary logistic regression for the perception that the pandemic has affected everyday
life in the study population (N = 94) of home office workers during the COVID-19 pandemic.

Willingness to Go Out Pandemic


Fear of Infection and Return to Influence on
Independent Variables
Previous Life Everyday Life
B P B P OR P
Age (<40 years) 0.27 0.716 −0.66 0.398 2.52 0.392
Gender (F) 0.69 0.126 −0.46 0.353 0.79 0.704
Marital status (married/cohabitant) −0.78 0.115 −0.57 0.280 0.97 0.959
Education (graduated) −0.01 0.989 −0.66 0.235 0.67 0.523
Parenthood (yes) −1.21 0.598 −0.43 0.837 0.89 0.856
Having children ≥18 years (no) 0.70 0.256 0.36 0.555 0.57 0.502
Children’s age affecting remote working (yes) 0.39 0.511 −0.47 0.452 3.52 0.999
Physical diseases (no) −0.77 0.159 0.98 0.077 0.64 0.516
Medications (no) −0.25 0.793 −1.21 0.174 0.80 0.843
SARS-CoV-2 infection risk exposure (no) −0.04 0.942 1.06 0.075 1.05 0.957
Contacts with SARS-CoV-2 infected subject (no) 0.65 0.427 0.85 0.287 0.01 0.999
Satisfied with work performance (yes) −0.69 0.555 0.21 0.844 3.97 0.999
Time connected to the internet (more than before) 1.04 0.039 −0.35 0.519 0.23 0.016
Satisfied with the online services (yes) −1.65 0.223 0.54 0.391 0.01 0.999
Feeling tired after a video call (no) 0.13 0.761 0.14 0.754 0.46 0.254
p values < 0.05 were considered statistically significant and reported in bold characters.

Considering the independent variables used in the statistical models, married/cohabitant


subjects felt less lonely than single ones. Being graduated acted as a predictive factor of
perceiving a work improvement during the pandemic. Subjects who thought that the age of
their children had affected remote working performances were related to lower irritability.
Participants without physical disease had a higher risk of complaining about nightmares
(OR 4.50). The absence of SARS-CoV-2 infection risk exposure acted as a protective factor
against irritability. Moreover, being satisfied with personal work performance acted as a
predictor of reporting lower levels of irritability and loneliness. More time than before
spent on the internet demonstrated to be a predictor of worse work perception, higher
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perception
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turnal In
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related liness 4.
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= 0.29), mood
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complained
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and problems
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Discussion on falling
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investigatedwe
with
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0.24).
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feelings
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of feelings about
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associated affected
from
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each
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three aspects of sleep quality (problems impact
general impact
the pandemic
in falling of the4.
asleep, Discussion
pandemic
on everyday
nocturnal on everyday
life.
awakenings 4.
life.
and Discussion
related to both quality and performance,
related to higher along with
irritability sleep (r = quality,
0.24), mood
more alterations
problems in and
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tively
htmares) were positivelyInassociated
relatedto
current to
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related
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onetorelated
eachweother.
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investigated
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and
asleep
fear
quality
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workers’
the
performance,
current
ofturnal
infection
and
along
(r =reported
0.36)
feelings
study,
performance,
with
and
was
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we
sleep
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with
tively quality,
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improvement
investigated
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current
with
mood
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from sleepalterations
(r =mood
with
problems
workers’ home,
study,
quality,
a0.23).
high
feelings
we in alterations
and
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rate
falling
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investigated
alterations
and(r = 0.36)
(95.7%)
working
workers’from
an
fe
The the generalthe
ofthe general
impact
general
satisfaction impact
the
of impact
the
general
in of
work the
pandemic
of impact
the pandemic
pandemic
on
performance of on
awakenings
everyday
the everyday
pandemic
on
and everyday
life.
online (r
on life.
= 0.27).
everyday
life.
services for life.
video connections. In accor-
ly related to problems related towillingness
in falling both quality
asleep
to go out
(r =and 0.36)
and related
performance, return along
and nocturnal
to
toprevious
both with
awakenings
life was
sleep
quality negatively
quality,
(rand
The
related
= 0.23). mood
performance, to associated
willingness
bothalterations
along
quality with
towith
go and
and night-
out andquality,
sleep return to
performance, previous
mood
along lifes
alteratio
with
theand mares impact
general (r = −0.15). dance
of the with the
Subjects
pandemic who existing
thought
on literature,
everyday that the home-based
life. pandemic had workers
affected
mares (rwith goodSubjects
everyday
=everyday
−0.15). access
life to
were
who communication
thought that thelife.
pand
willingness to go out return to previous life the
was negatively general 4.impact
associated
Discussion ofwiththe night-
pandemic
the general on impact of life.
the pandemic on everyday
related to higher technologies
irritabilityare (r =more0.24),efficient
more and reliable
problems inrelated
in falling performing
asleep (r =their
to higher 0.24) work,
and noc-
irritability experiencing
(r = 0.24), more de- problem
es (r = −0.15). Subjects who thought that the pandemic had affected everyday life were
turnal awakenings (r = 0.27). In the current turnal study, awakenings
we investigated workers’ feelings about wo
(r = 0.27).
ted to higher irritability (r = 0.24), more problems in falling asleep (r = 0.24) and noc-
related to both quality and performance, along with sleep quality, mo
nal awakenings (r = 0.27).
4. Discussion the general impact of the pandemic on everyday life.
4. Discussion
iscussion In the current study, we investigated workers’ feelings about working
In the from
current home,
study, we investigated workers
Int. J. Environ. Res. Public Health 2022, 19, 1990 9 of 12

termination and connectedness, while scarce online connection services might generate
frustration, affecting job performance [20]. Additionally, the effects of home life on work
should not be underestimated. On one hand, the interaction between working at home
and family life may produce more prolific outcomes in home office workers; on the other
hand, some authors sustain the hypothesis that domestic responsibilities may negatively
affect telework, especially in those who are not able to establish limitations between the
two [21]. Childcare may represent a constraint for home-based working [22]. We investi-
gated whether children’s age influenced work performance. After stratifying the sample
in accordance to children’s age (18 years as cut-off), men claimed that children’s age has
affected work from home independently from age (almost one third); conversely, half of
female subjects with children <18 years complained of a negative impact on work perfor-
mance from home compared to only one woman with children >18 years. Women are more
directly involved in childcare, therefore they may consider young children’s age to be a
detrimental factor affecting work performance. These findings might suggest a persistent
gender gap both in workplaces and home, resulting in a double burden of work bearing on
women.
In our statistical models, being graduated acted as a predictor of an enhancement in
work performance. Other authors suggest that the education level may be positively associ-
ated with a better perception of work ability [23,24]; since home office workers have been
no longer under straight control by their supervisor, we can hypothesize that graduated
subjects felt more control and responsibilities, resulting in a better perception in work qual-
ity and performance [25]. The interviewed subjects which declared to spend increased time
online compared with before the pandemic, showed to have an increased risk of perceiving
a worsening in work performance, coupled with higher level of irritability, decreased sleep
quality and higher fear of being infected. The subjects were also more driven to think
that the pandemic affected their everyday life. Thus, more time spent on the internet has
led to worse outcomes, suggesting that an uncontrolled flow of information, the so-called
“COVID-19 Infodemic”, may have contributed to negatively affect the perception of remote
working, altering mood and sleep quality [26]. Furthermore, our results highlighted that a
worsening in work perception has been related to scarce sleep quality and high irritability,
probably due to the detrimental effects that a dysfunctional sleep/awake cycle might have
on work performance and mood states [27–30].
In our population study, these mood alterations were predicted by a high SARS-
CoV-2 risk exposure. In addition, being not satisfied with remote working performance
predicted a higher irritability and loneliness. The perception of the pandemic as a traumatic
event may have contributed to modify the mental well-being, resulting in psychological
symptoms, and probably leading to increased levels of anxiety and depression [31]. Our
results highlighted not only that irritability and loneliness were associated with each
other, but also that both were related to sleep insufficiency. The literature suggests that
a poor sleep quality can cause tiredness, thereby leading to reduced levels of alertness
and amplified irritability [32,33]. Although our statistical models did not find gender as
a predictor of poor sleep quality, more women than men (10 vs. 0) complained about
nightmares, resulting in a statistically significant gender difference and confirming that
women are more susceptible to sleep disturbances [34,35].
In our investigation, nightmares are associated with a scarce willingness to go out
and to return to the lifestyle conducted before the pandemic. Problems in falling asleep
and nocturnal awakenings are related to the idea that the pandemic might have negatively
affected the everyday life; this outcome is also related to a higher irritability. Our findings
suggested that there could be a mutual interrelation among sleep quality, mental well-
being and the perception of the pandemic as a traumatic event, as proposed by other
authors [36–38].
During the pandemic, remote working increment has brought advantages for the
population such as shorter commuting times, greater personal motivation, better work-life
balance and better control over schedules. Conversely, it is also important to highlight the
Int. J. Environ. Res. Public Health 2022, 19, 1990 10 of 12

disadvantages of home-based working which can be related to employees’ performance


checking, communication gaps that may arise or the problems that might be linked with
the commixture of domestic with work tasks. Social isolation, satisfaction with video con-
nection services, work-family balance and children’s care are the issues raised in this study.
They represent factors which may affect job performance, mood states and psychological
well-being, sleep quality and everyday life. It is worthwhile to wonder whether working
remotely will become an available option for the majority of office workers, thereby result-
ing in changes in accommodation and risk assessment, or if it will endure to be seen as a
special advantage. This research suggests the need to increase childcare services and to
support women with younger children during the acute phases of the pandemic. Finally,
particular attention should be paid to the emotional patterns of loneliness and sadness
associated with sleep disturbances, which can be configured as subthreshold depressive
patterns which need to be managed to further prevent the development of mood disorders.
This study presents some limitations. First, a cross-sectional design does not allow us
to establish the direction of causation and to transpose the results to a general population.
Secondly, we did not use standardized questionnaires. Moreover, the majority of our
sample was composed of female subjects (67%), who tend to be more worried about their
health status and are willing to take part in health surveys more often than males [39].

5. Conclusions
Our results highlighted that home office workers were satisfied by the perceived work
quality and performance; notwithstanding, about a third of the subjects reported mood
alterations and women revealed to be more susceptible to sleep disturbances.
The COVID-19 pandemic might be seen as a challenging exam for employers to test
their skills in harmonizing a work environment, considering how remote working will
progress as the economy evolves in the next few years.
Since the pandemic is still an ongoing issue, the lesson learnt is that local government
actions are needed to assist home office workers through tailored programs to support
families. Given the central role of women in childcare, female workers would mainly benefit
from social support accordingly to their parental tasks and remote work organization.
It would be also worthwhile to address further research towards the evaluation of the
possible amplification of gender inequalities due to working from home.

Author Contributions: Conceptualization, C.F. and C.C.; methodology, C.M., C.F. and C.C.; software
and data curation, S.I.; validation, F.G. and C.V.; formal analysis, S.I.; investigation, M.T.; resources,
F.G. and C.V.; writing—original draft preparation, S.I. and M.T.; writing—review and editing, C.F.,
C.C. and S.I.; supervision, C.C. and C.F.; project administration, C.F.; funding acquisition, C.F. All
authors have read and agreed to the published version of the manuscript.
Funding: This research received no external funding.
Institutional Review Board Statement: This study was carried out in accordance with the Decla-
ration of Helsinki’s ethical standards. The study needed no formal approval by the local Ethics
Committee.
Informed Consent Statement: Informed consent was obtained from all subjects involved in the
study.
Data Availability Statement: The datasets generated and analyzed during the current study are
available from the corresponding author on reasonable request.
Conflicts of Interest: The authors declare no conflict of interest.

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