Professional Documents
Culture Documents
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Habit 1: Be Proactive: Principles of Personal Vision/Choice
Habit 2: Begin with the End in Mind: Principles of Personal Leadership
Habit 3: Put First Things First: Principles of Personal Management
(Integrity & Execution)
Habit 4: Think Win/Win: Principles of Mutual Benefit
Habit 5: Seek First to Understand, Then to be Understood: Principles of
Mutual Understanding
Habit 6: Synergize: Principles of Creative Cooperation
Habit 7: Sharpen the Saw: Principles of Balanced Self-Renewal
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Public Victory – The art of influencing
H6. Synergy
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Think Win/Win
Principles of Interpersonal/Mutual
Benefit.
Win/Win is a frame of mind and heart
that constantly seeks mutual benefit
in all human interactions. Win/Win
means that agreements or solutions
are mutually beneficial, mutually
satisfying. With a Win/Win solution
all parties feel good about the
decision and feel committed to the
action plan. Win/Win is a belief in a
Third Alternative. It’s not your way
or my way; it’s a better way. And if a
solution can’t be found to benefit both
parties they agree to disagree
agreeably—No Deal.
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“Sometimes when I consider what
tremendous consequences come from little
things … I am tempted to think … there are
no little things”
Bruce Barton
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Habit 4: “Think Win/Win”
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Seek First to
Principles of Mutual Understanding &
Understand, Then to Empathic Communication
Be Understood Listening with the intent to understand
is called empathic listening. Empathic
listening gets inside another person’s
frame of reference. You look out
through it, you see the world the way
they see the world, you understand
their paradigm, you understand how
they feel. Empathy is not sympathy.
Empathic listening involves much
more than registering, reflecting, or
even understanding the words that are
said. You aren’t just listening with
your ears, but also with you eyes and
your heart. Empathic listening is so
powerful because it gives you accurate
data to work with.
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Habit 5: “Seek First to Understand, Then to Be
Understood”
Social
IQ EQ
To Learn To Love
Spiritual
Value Clarification
& Commitment, Study
& Meditation
To Leave
SQ a Legacy
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Habit 7: “Sharpen the Saw”
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Aristotle says
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