Training report

Training report
ON
THE GRAND HYATT MUMBAI
HOTEL & RESIDENCE

BY
Gandharva Amar Gholap
Roll no. 2041106080

IHMA
IN ACADEMIC YEAR 2022-23

Training period -
DATE- 20th december 2021 – 08th april 2022
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DECLARATION

I, GANDHARVA AMAR GHOLAP student of institue of hotel

management Ahmedabad of b.sc in hospitality and hotel
administration.

I hereby declare that I have completed my training report on

“THE GRAND HYATT MUMBAI HOTEL & RESIDENCE”
in the academic year 2022-23.

The information submitted is true and original to the best of my

knowledge.

Signature of student-
Roll no.- 2041106080
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CERTIFICATE

This is to certify that Mr. Gandharva Amar Gholap of Institute Of Hotel

Management Ahmedabad had undergone an Internship at Grand Hyatt
Mumbai from 20th December 2021 to 8th April 2022.

Gandharva has demonstrated a keen interest in learning and contributing

towards the team objective during the entire course of the internship.

We would like to commend Gandharva for his inquisitiveness towards

learning and appreciate the sincere efforts displayed to enhance the
Guest experience.

We wish him all the very best in his future endeavors.

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ACKNOWLEDGEMENT
With a deep Sense Of Satisfaction and Gratitude to the Training
Manager Roger Pereira And all the Heads of Departments along with the
0staff members of THE GRAND HYATT MUMBAI.

I wish to place on record that the Training was imparted in highly

comfortable and true atmosphere to the reputation of THE GRAND
HYATT MUMBAI. HOTEL, has been of immurse value to me which
will help me to put into practice all that I have learnt to sharpen my
skills and develop my personality It is because of the Adrent and
consistent efforts I was able to imbify and which was not possible in a
short period of time. The training has develop me inaculate night kind of
skills, knowledge and attitude to make a career as a succesful Hotelier.

I am thankful to Mrs.jaya ma’am to get me traained in such a wonderful

property.My whole training period was wonderful leaming experience. I
got to deal with skilled and experienced staff members who were very
supportive both in getting the work done and providing information
Working with experienced staff has helped me a lot in leaming how to
get the maximum work done in short period of time. Working with them
even made me value manpower and time My hole training period has
made me more confident about my communication skills as I was in
constant contact with the guest, seniors and other staff members.
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This training has made see the Hotel Industry in its true light. It has
made me reaalize that Hotel Industry is much more than just fun
&amp ;pleasure; it's a lot of hard work. Once again I would like to thank
all the people who gave me an opportunity to feel the Hotel Industry so
closely and even those who helped me through my whole training
period.
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TABLE OF CONTENT

CHAPTER PARTICULARS PAGE NO.

FRONT PAGE
COVER PAGE
DECLARATION
CERTIFICATE
INDEX
1. INTRODUCTION OF HOTEL
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INTRODUCTION OF HOTEL

Luxury 5-Star Hotel in Mumbai, BKC

Grand hyatt Mumbai is owned by Juniper Hotel private Ltd. Grand
Hyatt Mumbai is Designed by Chicago’s Lohan Associate, and opened
its doors for guest in 2004 Spamming across 12 acres of greenary, Grand
Hyatt Mumbai is well connected with Bandra kurla complex and
Mumbai Airport.

HISTORY OF HYATT HOUSES

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The First Hyatt house opened in 1954 by entrepreneurs Hyatt Robert von
Dehn and Jack dyer crouch as a motel near los Angeles International
airport In 1957, the Hotel was purchased by entrepreneur Jay Pritzker
for 2.2 million Now hyatt has more than 1100 hotel and all-inclusive
properties in 69 countries across six continents We care for the people so
they can be their best
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