SEMESTER/YEAR : TRIMESTER IV/2020

COURSE CODE : 18EPG401

TITLE OF THE COURSE : PERFORMANCE MANAGEMENT
L:OCW:A:C : 18:156:2:4

Summary/ Overview
This elective course deals with & is designed to assist Human Resources professionals and operational managers in
giving effective performance appraisals that help motivate employees to achieve higher productivity. Several key
topics are covered, including how to: (1) establish performance criteria; (2) use various appraisal formats; (3) conduct
a meaningful performance discussion; (4) initiate ongoing coaching; (5) avoid common mistakes that are made by
managers in evaluating their employees; and (6) encourage employees to prepare for a performance discussion.
Performance appraisals often raise the anxiety levels of both managers and employees alike. Thus, special emphasis
will be placed on how to prepare for and conduct performance discussions that are objective, complete, and
defensible. Students will share experiences and participate in various exercises to ensure that they fully understand
ways to get the best possible performance from employees.

Learning Outcomes:
Upon successful completion of this course, the student will have reliably demonstrated the ability to:
The goal of this course is for students to effectively implement and manage a Performance Management System in
support of the strategic goals of the organization.
 Gain a working knowledge of performance management systems.
 Gain an enhanced ability to communicate effectively on issues relating to performance management.
 Learn appropriate terminologies and practices regarding performance management.
 Learn effective techniques for conducting an effective performance appraisal, and ways to coach members of
management

Teaching Schedule:
 Session1: Performance Management: Scope and Significance
Impact of Organizational Structure and Operational Processes on Performance Management
Process
 Session2: Defining Performance and Performance Measurement Metrics
Performance Information—Presentation, Interpretation and Taking Corrective Action
Performance Management Frameworks
 Session3: Employee Assessment Systems
 Session4: Implementation of Pay-for-Performance Plans
 Session5: Organizational Development
 Session6: Organizational Leadership and Performance Management

Dayananda Sagar University | Executive Education | 2020

  Lectures
Approach to Learning  Readings
 Student presentation and class room exercises
 Group discussion
 Case Analysis
 Videos
Participants will be assessed on both conceptual
understanding and business application of HR practices by way
of:
Assessment Strategy  Case study discussions & solving mini projects, essays,
book-reviews
 Submission of assignments
 Written Exam

Course Assessment:
Submission day/week
Learning Outcomes
Assessment Description of Weight (assignments) or length
# Assessed
Method* Assessment Method (exam)
%
1 2 3 4 5

1 PF Class Participation 0 Recommended

2 CS Case Study 0 x x x x x At least two full length case

studies per trimester

3 DTA Assignments 50% x x x x x Two assignments per

trimester:2 x 25 marks= 50
marks

4 EX Exam 50% x x x x Trimester End Exam: 100

marks

*The following codes for assessment methods apply:-

LR literature review PC practical
CB computer-based PF performance
CS case study PL placement
DI dissertation or project PO portfolio
EX exam PR presentation
GR group report RE individual report
DTA during trimester assignment OR oral
Recommended Resources:

References:
Performance Management: Bagchi: Cengage Learning:
ISBN: 9788131518724 | Edition: 2nd

Dayananda Sagar University | Executive Education | 2020