Human resource management is best defined as the process of ________.

controlling and orienting new employees

organizing and scheduling work activities for teams

outsourcing and offshoring clerical jobs to foreign countries

acquiring, training, appraising, and compensating employees

 
(2
  points
)
 

 
Time remaining: 
 

Question 
   
2

 
Which basic function of management involves maintaining employee morale and
motivating subordinates?

planning

 
leading

organizing

developing
 
  (2 points)
 

 
Time remaining: 
 

Question 
   
3

 
  Which function of the management process includes delegating authority to subordinates
and establishing channels of communication?
 organizing

motivating

leading

staffing
 
  (2 points)
 

 
Time remaining: 
 

Question 
   
4

 
Which of the following best explains why HR management is important to all managers?

Economic challenges facing the world call for advanced cost-cutting and streamlining.

  Investing in human capital enables managers to achieve positive results for the firm.

An enthusiastic labor force is likely to provide financial support to local unions.

Technological changes and global competition require clear organization charts.

 
  (2 points)
 

 
Time remaining: 
 

Question 
   
5

 
Personnel management involves recruiting prospective employees, setting performance
standards, and monitoring production levels.
 

True  False 
 
  (2 points)
 

 
Time remaining: 
 

Question 
   
6

 
Which of the following is NOT a trend facing human resource managers today?

increasing age of the workforce

  increasing diversity in the workforce

decreasing number of temporary workers

decreasing number of college-educated workers

 
  (2 points)
 

 
Time remaining: 
 

Question 
   
7

 
Which of the following is most likely NOT a discriminatory recruitment practice?

spreading information about job openings through word-of-mouth among a firm's

predominantly Hispanic workforce

 
providing misleading information to Asian and Indian job applicants

refusing to advise older applicants about work opportunities

posting job advertisements only in local newspapers

 
  (2 points)
 

 
Time remaining: 
 

Question 
   
8

 
Which of the following is the most likely characteristic of a firm effectively implementing a
diversity management program?

Female and minority employees have access to international job assignments.

 
Diversity training requirements are only completed by minority and female workers.

Voluntary mediation occurs frequently among female and minority workers.

Female and minority employees report directly to low-level managers

 
  (2 points)
 

 
Time remaining: 
 

Question 
   
9

 
What is the primary goal of managing diversity in an organization?

promoting minorities to managerial positions

  complying with federal and state employment regulations

helping employees adapt to individual cultural differences

ensuring that the workforce is adequately balanced

 
  (2 points)
 

 
Time remaining: 
 
 Question 1
   
0

 
In order to generate the desired workforce skills, competencies, and behaviors that a firm
needs to achieve its strategic goals, human resource management must first develop
________.

HR tools

 
HR strategies

company norms

employee cultures
 
  (2 points)
 

 
Time remaining: 
 

Question 1
   
1

 
The employee manual at Go-Tech states that the firm "complies with all laws, regulations,
and principles of ethical conduct." This statement is an example of a Go-Tech ________.

policy

 
strategy

mission

procedure
 
  (2 points)
 

 
Time remaining: 
 

Question 1
   
2
 
During a job analysis, a human resources specialist will most likely collect information
about all of the following EXCEPT ________.

human behaviors

 
physical working conditions

responsibilities of the position

responsibilities of the position

 
  (2 points)
 

 
Time remaining: 
 

Question 1
   
3

 
What is the first step in conducting a job analysis?

developing a job description

 

selecting representative positions to observe

collecting data on job activities

 
  (2 points)
 

 
Time remaining: 
 

Question 1
   
4

 
  Oscar, an HR manager at Garvin Pharmaceuticals, needs to determine whether certain
jobs at the firm should even exist. Which of the following would best help Oscar with this
task?
 workflow analysis

job rotation

business engineering

job analysis
 
  (2 points)
 

 
Time remaining: 
 

Question 1
   
5

 
What is the final step of the job analysis process?

creating a process chart

  writing a job description

determining a sample group

verifying data with supervisors

 
  (2 points)
 

 
Time remaining: 
 

Question 1
   
6

 
  Anita, an HR manager at a computer firm, is in the process of writing a job description for a
Level I data analyst position. Which of the following will best help Anita determine the
duties of the job?

job summary
 job specification

job analysis

job identification
 
  (2 points)
 

 
Time remaining: 
 

Question 1
   
7

 
Which of the following questions would LEAST likely be asked during a job analysis
interview?

What are the hourly wages?

 
What are the job's mental demands?

What are your responsibilities?

What are the health and safety conditions?

 
  (2 points)
 

 
Time remaining: 
 

Question 1
   
8

 
  Consider the following question: "Can you give a work-related example of a specific instance
where you provided leadership?" This is an example of a ________ question.

background

behavioral
 situational

descriptive
 
  (2 points)
 

 
Time remaining: 
 

Question 1
   
9

 
________ provides new employees with the basic background information required to
perform their jobs satisfactorily

Employee recruitment

 
Employee selection

Employee orientation

Employee development
 
  (2 points)
 

 
Time remaining: 
 

Question 2
   
0

 
  Which of the following is an advantage of seniority pay systems?

They reward exemplary performance

They encourage employees to continue to increase their skill sets

They help to promote product quality

 They reward employees on an objective basis
 
  (2 points)
 

 
Time remaining: 
 

Question 2
   
1

 
Which of the following is typically the case for companies that operate in product markets
where there is relatively little competition from other companies?

lower wages and lower profits

 
lower wages and higher profits

higher wages and higher profits

higher wages and lower profits

 
  (2 points)
 

 
Time remaining: 
 

Question 2
   
2

 
  Which term refers to the continuous process of identifying, measuring, and developing the
performance of individuals and teams and aligning their performance with the
organization's goals?

organizational development

performance management

strategic management
 performance appraisal
 
  (2 points)
 

 
Time remaining: 
 

Question 2
   
3

 
Which of the following is an example of a core compensation?

medical insurance

  vacations

day care assistance

monetary compensation
 
  (2 points)
 

 
Time remaining: 
 

Question 2
   
4

 
This group is directly involved in producing goods and delivering services for a company.

staff employees

  line employees

managers

executives
 
  (2 points)
 

 
Time remaining: 
 

Question 2
   
5

 
What type of pay system rewards employees for partially or completely attaining a
predetermined work objective?

seniority pay

 
seniority pay

incentive pay

skill-based pay
 
  (2 points)
 

 
Time remaining: 
 

Question 2
   
6

 
bonus
 
Merit pay programs provide   increases to base pay
 
  (2 points per correct answer)
 

 
Time remaining: 
 

Question 2
   
7

 
  XYZ Movers, a professional relocation company, has 3-person teams for their moving
services. The company asks customers to complete a satisfaction survey regarding their
recent move. For an employee's performance appraisal, customer satisfaction surveys are
 also considered in addition to supervisor and team member ratings. Which of the following
appraisal methods best describes this situation?

paired comparisons

positive halo effect

360-degree performance appraisals

first-impression effect
 
  (2 points)
 

 
Time remaining: 
 

Question 2
   
8

 
Which best describes incentive pay?

Incentive pay is considered part of an employee's compensation

  The criteria for judging an award tend to be objective, such as quantity produced

Award levels are subjective

The amount of the award paid for attainment of goals is not communicated in advance
 
  (2 points)
 

 
Time remaining: 
 

Question 2
   
9

 
  Which of the following is true regarding group incentive plans?

There are more groups in a company than individuals to measure.

 Individual group members usually work more efficiently alone than in cohesive groups.

It is easier to develop performance measures for individual incentive plans than for
group incentive plans

They reinforce teamwork, cultivate loyalty to the company, and increase productivity
 
  (2 points)
 

 
Time remaining: 
 

Question 3
   
0

 
These rights provide employees with an opportunity to purchase stock shares at a
designated price or whenever the stock price increases, usually, within a specified period
of time.

stock option

 
stock grant

disposition

exercise of one's grant

 
  (2 points)
 

 
Time remaining: 
 

Question 3
   
1

 
On the bases of our seminar as well as other sources please describe benefits and
drawbacks of workforce diversity & inclusion
 

(Maximum 5000 characters)