TITLE

AN ASSESSMENT OF THE IMPACT OF MODERN

TECHNOLOGICAL EQUIPMENT ON THE DEVELOPMENT OF
OFFICE TECHNOLOGY AND MANAGEMENT PROGRAMME

BY

OLOVUTUGEN UFUOMA FAITH

DSPZ/SBS/H/14/50780

A PROJECT WORK PRESENTED TO THE DEPARTMENT OF

OFFICE TECHNOLOGY AND MANAGEMENT, SCHOOL OF
BUSINESS STUDIES, DELTA STATE POLYTECHNIC, OZORO.

IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE

AWARD OF HIGHER NATIONAL DIPLOMA (HND)
IN OFFICE TECHNOLOGY AND MANAGEMENT.

SEPTEMBER, 2016.

1
 APPROVAL

This project work was written by Olovutugen Ufuoma Faith with matriculation

number DSPZ/SBS/H/14/50780 of the department of Office Technology and

Management, Delta State Polytechnic, Ozoro, in partial fulfillment of the

requirements for the award of Higher National Diploma (HND) in Office Technology

and Management.

_______________________ ____________________
MRS. AMIAYA A.O. DATE
(Project Supervisor)

_______________________ ____________________
DR. R.A. ESENE DATE
(Head of Department)

_______________________ ____________________
MR. UKOLOBI O. ISREAL DATE
(Dean, School of Business Studies)

_______________________ ____________________
EXTERNAL EXAMINER DATE

2
 CERTIFICATION

This project work was written by Olovutugen Ufuoma Faith with matriculation

number DSPZ/SBS/H/14/50780 of the department of Office Technology and

Management, Delta State Polytechnic, Ozoro, in partial fulfillment of the

requirements for the award of Higher National Diploma (HND) in Office Technology

and Management.

_______________________ ____________________
MRS. AMIAYA A.O. DATE
(Project Supervisor)

_______________________ ____________________
DR. R.A. ESENE DATE
(Head of Department)

DEDICATION

3
This project work is dedicated to God Almighty for his gift of knowledge, good

health and divine inspiration throughout the programme and to my siblings.

4
 ACKNOWLEDGEMENT

This project work would not have been possible without the cooperation and help of

many people. Above all, God who is the giver of knowledge and understanding.

I wish to express my sincere appreciation to my HOD, Dr. R.A Esene and to all

Office Technology and Management Lecturers.

My appreciation goes to my project supervisor Mrs. Amiaya A.O.whose motherly

advice, patience and support made this project a success.

Special thanks goes to my daddy Supol Joseph Olovutugen, my siblings God’spower,

Merit, Ejiro, Anthonia and Efemena Olovutugen for their support both financially and

otherwise throughout my study.

My appreciation goes to Mr. Abraham O. Ovbiagele for his support morally,

academically and spiritually, Msgr. Stephen Uzomah, Mr. Ezenwa Sunday, my

friends, course mates and everyone who supported me.

May God Bless you all.

5
 TABLE OF CONTENT

Cover page - - - - - - - - - - i

Title - - - - - - - - - - - ii

Approval - - - - - - - - - - iii

Certification- - - - - - - - - - iv

Dedication - - - - - - - - - - v

Acknowledgement - - - - - - - - - vi

Table of Content - - - - - - - - - vii

CHAPTER ONE: INTRODUCTION

Background of the study - - - - - - - - 1

Statement of the problem - - - - - - - - 3

Purpose of the study - - - - - - - - 3

Significance of the study - - - - - - - - 3

Research questions- - - - - - - - - 4

Scope of the study - - - - - - - - - 4

Limitation of the study - - - - - - - - 5

Operational definition of terms - - - - - - - 5

CHAPTER TWO: LITERATURE REVIEW

Introduction - - - - - - - - - - 6

6
Concept of modern technological equipment - - - - - 6

Types of modern Technological Equipment - - - - - 8

Measurement of modern technological equipment effectiveness - - 9

Advantages of modern technological equipment - - - - 10

Impact of modern technological equipment - - - - - 11

The problem of office technological and management programme in the use of

modern technological equipment. - - - - - - 12

Summary of the literature review - - - - - - 12

CHAPTER THREE: RESEARCH METHODOLOGY

Design of the study - - - - - - - - 14

Area of the study - - - - - - - - - 15

Population - - - - - - - - - - 15

Instrumentation - - - - - - - - - 15

Description of the instrument - - - - - - - 15

Validity of the instrument - - - - - - - 15

Reliability of the instrument - - - - - - - 16

Administration and Retrieval of instrument - - - - - 16

Method of data analysis - - - - - - - - 16

CHAPTER FOUR: PRESENTATION OF DATA ANALYSIS

Introduction - - - - - - - - - - 17

Data Analysis - - - - - - - - - 17

Data Interpretation - - - - - - - - - 18
7
Discussion of Result - - - - - - - - 24

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS

Summary of finding - - - - - - - - 25

Conclusion - - - - - - - - - - 26

Recommendations - - - - - - - - - 26

Reference - - - - - - - - - - 28

Appendix 1 - - - - - - - - - - 29

Appendix 11 - - - - - - - - - 30

ABSTRACT

The purpose of this study was to investigate the assessment of the impact of modern
technological equipment on the development of Office Technology and Management
Programme. The study consists of four research questions. The design of the study is
a survey design. The population consisted of 63 students from the department of
office Technology and management in Delta State Polytechnic, Ozoro. The major
findings of the study were that modern technological equipment can help to enhance
office technology and management programme, it is also revealed that inconsistency
8
in operation and use of modern equipment can hinder proper learning by students. It
was concluded that there is high impact of modern technological equipment since
these equipment are inevitable in the programme. It is recommended that proper
maintenance of the equipment available should be made regularly.

CHAPTER ONE

INTRODUCTION

BACKGROUD TO THE STUDY

As a result of the invention of modern technological equipment, office Technology

and management now use various types of technologies to aid the service it render.

Every new technology affect the way information is handled. The impact of new

technological equipment affect the office technology and management programme in

some areas like computing, communication, mass storage technology and so on. The

office technology and management programme has suffered a lot of setbacks due to

inadequate facilities and modern technological changes in the global sector.

The dynamic nature of office technology and management programme needs proper

knowledge of modern technological equipment this permits the acquisition of a vast

array of information, ideas, concept and messages.

Modern technological equipment, in the view of Ovbiagele (2006), is not only aimed

at assisting clerical office work but also to assist the work of management and other

related professionals in the discharge of their duties. However, there must be

acquisition technological skills in other to be efficient and effective in this present

day as long as work is concerned.

9
STATEMENT OF THE PROBLEM

Considering the enormous benefits that are experienced in the impact of modern

technological and management programme, the programme still experience obstacles

and hindrances in the effective and efficient use of these modern technological

equipment. Today, modern technological equipment acquisition and implementation

is facing a lot of problem.

This research work is been conducted to expose some of the inhibiting factors that are

hindering the impact on the development of office technology and management

programme.

Some of the factors hindering the impact of modern technological equipment on the

development of office technology and management programme are lack of adequate

or inadequate modern technological equipment, lack of motivation of students and

sometimes lecturers by the institution, poor working environment which affects the

work performance of lecturers, lack of satisfaction derived by students in learning

due to the deficiency of modern equipment that will aid easy operation.

PURPOSE OF THE STUDY

The purpose of this study is to ascertain the impact of modern technological

equipment on the development of office technology and management programme

Specifically the study will:

10
1. Determine the adequate modern facilities required for the promgramme.

2. Identify the types of equipment available in teaching.

3. Assess the area in which the institution would motivate the students and teachers

4. Identify the problems encountered by students when using this modern equipment.

SIGNIFICANCE OF THE STUDY

This study is to provide the basis for comprehensive information on the impact of

modern technological equipment on the development for office technology and

management programme.

The output of this study will serve as a blueprint for scientists, other researchers and

the general public.

The study will provides information for the institution in furthering education through

policy formulation and implementation toward providing modern equipment.

The study will provide information for teachers to chat with the right course of action

for the use of modern technological equipment.

The study will help students to assess the impact of modern technological equipment

and gain knowledge on it uses.

RESEARCH QUESTIONS

In other to carry out this research work properly, the following questions are raised:

1. Are there adequate modern facilities required for teaching in the programme?
11
2. What standard of modern technological equipment does Delta State Polytechnic

Ozoro use for teaching and learning in the programme?

3. What are the ways in which the institution motivates its students and teachers?

4. What are the problems encountered by students when operating and learning with

these equipment?

SCOPE OF THE STUDY

This research work is on the impact of modern technological equipment on the

development of Office Technology and Management programme.

This research work is restricted to Delta State Polytechnic Ozoro. The modern

equipment will be highlighted in the course of the study. The choice of the institution

above as the place where the researcher will conduct this study is due to its proximity

to the researcher.

LIMITATION OF THE STUDY

The project work is limited to “Assessment of the impact of modern technological

equipment on the development of office technology and management programme.

OPERATIONAL DEFINITION OF TERMS

12
There are some terms that were used by the researcher in the course of the study. The

following are the terms according to the oxford advance learner’s dictionary:

1. Modern Technology: This refers to those equipment which encompass all those

electronic means of capturing, processing, storing and communicating

information.

2. Equipment: These are those things needed for a particular purpose or activity

3. Development: this is the gradual growth of something so that it becomes more

advanced or stronger.

4. Impact: The powerful effect that something has on somebody or another thing.

5. Student: A person who is studying at a university or college.

6. Teacher: A person whose job is teaching especially in a school

7. Programme: A plan of things that will be done or included in the development of

something.

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 CHAPTER TWO

LITERATURE REVIEW

INTRODUCTION

This chapter is concerned with the view of related literature taken from different

authorities, articles, authors, as it relates to the project under investigation. It tend to

look at other views and also help to draw findings and give valid conclusion on the

assessment of the impact of modern technological equipment of the impact of modern

technological equipment in office Technology and management programme.

This work shall be organized under the following sub-headings:

1. Concept of modern technological equipment

2. Types of modern technological equipment

3. Measurement of modern technological equipment effectiveness.

4. Advantages of modern technological equipment

5. Impact of modern technological equipment

6. The problem of office technological and management programme in the use of

modern technological equipment.

CONCEPT OF MODERN TECHNOLOGICAL EQUIPMENT

Modern technological equipment, in the view of Ovbiagele (2006) are not only aimed

at assisting clerical work but also assist the work of the management and other related

professionals in the discharge of their duties.

14
He asserted that the contained increase in business activities around the globe, only

necessitates a proactive response in approach and method and the approach and

method must be such that would facilitate and ease the achievement of goals and

objectives of business organizations.

One of such approach is the gradual changes from manual to mechanical methods of

operations towards business automations.

The automation of business or office functions is not only aimed at assisting clerical

office work, but also the work of management and other related professions in the

discharge of their functions. The term automation as associated with the application

of computers, information and communication technology. The main reason for

modern inventions and innovations in business and human activities with the advent

of computers and information technology is that the world has been reduced to a

global village with a high level of information exchange.

The countries involved in this modern technology are considered to be most highly

developed technological, and the economy of such country is distinguished by the

excellence of their educational system. As a result of continuous emphasis on the

environmental changes, today’s world has been caught up in the intricate of web

technological development which has touched almost everybody and every

organization.

Okagbare (2012) described modern technology as the skills required in the usage of

office tools, equipment and machines and their basic operational techniques for

15
maximum output. Nothing makes an office to be a modern office than the machines

and equipment that are used in that office. It is either the workers or the building but

the type of machines that made it so sophisticated and different from traditional office

where all workers are manually carried out.

Modern technology has become so entrenched in the idea of modern society that the

two are nearly inseparable. Developing countries try to get better utilities more

vehicles, and faster computer as well as internet and cell phones, instant messages

because that is what makes business thrives in the modern society.

TYPES OF MODERN TECHNOLOGY EQUIPMENT

In the cause of teaching and learning the teacher sometimes and the student comes in

contact with various technological equipment which can help in alleviating the

problems encountered in office technology and management, Akporowho (2010)

opined that the computer is an electronic device that has ability to accept data,

internally store and automatically execute a program of instruction, perform

mathematical, logical and manipulate operations on data and report the result.

Ekanem (2005) opined that computer is one of the equipment that is very useful and

inevitable in data processing especially now that the world has been turned into a

global village through information technology. He went further to say the computer

isan electronic data processing machine that operate under the control of instruction

stored in its memory and can also be an electronic device that is capable of accepting

data, processing it into a useful information and storing it for future use or

communicating it to users.
16
The photocopying machine in view of Iredia (2010), is one of the latest machines

found in modern offices today. It is photographic in nature having in built camera

which enables it to copy extra copies of the original. Hence, they ar called facsimile

copier. Photocopiers can copy both black and white and various colors. The leading

model in photocopying machines is the xenon brands of machines. They produce

work faster and neater than duplicators.

Ejeka and Aniemeka (2003) also postulated that some of this equipment are

accounting machines, electric scanner, franklin machine fax photocopying machines

and so on. They went on to say that these equipment form the most important tools

which when put into proper use brings efficiency and productivity into office work.

MEASUREMENT OF MODERN TECHNOLOGY EQUIPMENT

EFFECTIVENESS

For every equipment to be successful with good planning and well controlled, the

effectiveness of it (equipment) on the students is what many tertiary institutions fail

to carry out, in order not to fall into this same problem, office technology and

management programme should measure the effectiveness of the modern technology.

Measuring the effectiveness of the equipment by the institution may not be easy to

come by, knowing the effect of an equipment either on the potential effect on

awareness, knowledge or preference may be difficult to measure but all these can

come through.

17
Researching into this modern technology and their impact on the development of

office technology and management programme

ADVANTAGES OF MODERN TECHNOLOGICAL EQUIPMENT

Education portal corn stated that some of the advantages of the modern technological

equipment include increased efficiency, expanding capacity, enhanced flexibility,

postulating the electronic information and financial record. Computerized processes

such as document production and statistical calculation have made many offices

much more efficient without compromising quality. Technological advancement has

allowed device such as computers to become smaller and more effective.

Modern technological equipment has eventually become a necessity to business, for

instant messaging, the internet, and telephone system which are more integral to the

working office life when the students leave the programme

Modern technology also helps in making quick corrections, saves time, lead to

efficiency and help students in easy comprehension when learning.

THE IMPACT OF MODERN TECHNOLOGICAL EQUIPMENT

The rise of the internet combined with technological advances has reshaped the office

technological and management programme.

The twenty first century utilizes numerous electronic gadget and devices that have

created efficient systems and offering multiple benefits. There are no questions that

18
modern technological equipment has propelled O.T.M. to the height and has been a

boost to productivity rather than drain.

Ahukannah and Ikelegbe (2011) stated the following ways modern technological

equipment has been an impact to office technology and management programme.

Modern technological equipment has radically changed the way a student or students

organize their data and paper information. There is the use of computer storage

system that saves time, money and paper. The use of this equipment will help

students in the programme in storing company’s important business document,

customer’s information, employee’s information when they go out into the society as

professionals. There Is no doubt that saving files in hard drives or disc are now the

preferred.

Communication: One of the greatest examples of how modern technological

equipment has reshaped O.T.M. programme in the twenty first century is the field of

communication. Students can operate cell phones, use electronic mail, video

conferencing application and so on to communication instantly between themselves

and on a global scale. Modern technological can aid mathematical model of stock

control to determine when replacement order should be placed, these models are run

on computers which produce notice.

Modern technological equipment is of benefit to students, teacher and the society.

19
THE PROBLEM OF OFFICE TECHNOLOGY AND MANAGEMENT

PROGRAMME IN THE USE OF MODERN TECHNOLOGICAL

EQUIPMENT

Office technology and management programme encounter problems in the

manipulation of some of these modern technological equipment such as computers

and so on. Some of these, problems include the challenge of power supply which is

not always constant thereby hindering the effective learning of how operate these

equipment for both teacher and students.

Another problem is that of cost, the cost of maintenance of this equipment’s is

usually high; the teaching of how to operate this equipment cannot be effective

because of breakdown.

There is the problem of specialist which is not enough in teaching, handling and

repair of these equipment.

SUMMARY OF THE LITERATURE REVIEW

The acquisition of special skills and ability of modern technological equipment are

important to office technology and management. It was observed that to get the best

out of teachers in the programme, the institution and Government should make these

modern equipment available for use.

The impact of modern technological equipment has developed office technology and

management in the area of communication, it has brought new innovation.

20
Conclusively the future of O.T.M. programme is uncertain in the area of office

equipment and responsibilities this makes it so exciting and frightening before now,

changes were more gradual and predictable but the pace of transition from use of

some equipment to others for example the use of type writers to computers and

different versions of software’s was been dictated by the rapid changes in the

business world. The change is inevitable and accelerating all the time.

21
 CHAPTER THREE

METHODOLOGY

INTRODUCTION

This chapter is concerned with the strategy the researcher followed in gathering and

analyzing the data necessary to address the problems identified in the study.

The chapter is organized under the following sub headings

a. Design of the study

b. Area of the study

c. Population

d. Instrumentation

e. Description of the instrument

f. Validity of the instrument

g. Reliability of the instrument

h. Administration and retrieval of instrument

i. Method of data analysis

DESIGN OF THE STUDY

The design for this research is survey. Survey design in the views of Osuala (2005) is

a type of study in which the researcher prepares an instrument to be administered on

the respondents using sampling method.

22
AREA OF THE STUDY

This research on modern technological equipment on the development of office

technology and management is restricted to the Delta State Polytechnic, Ozoro.

POPULATION

The population of this study comprise of sixty three (63) students taken from the

department of office technology and management in Delta State Polytechnic, Ozoro.

INSTRUMENTATION

The instrument used for data collection in this research work is a structured

questionnaire.

DESCRIPTION OF THE INSTRUMENT

The questionnaire is in two sections part A and B. part A contains personal data of

the respondent and the second, part B contains questions that require the attention of

the respondent that is the questionnaire items.

Instructions were provided as a guide towards helping the respondent to provide

objective and sincere answers.

VALIDITY OF THE INSTRUMENT

The instrument for data collection was prepared by the researcher and presented to

three experts in office technology and management. All the recommendation and

correction made by the experts were effected before the instrument was used.

23
RELIABILITY OF THE INSTRUMENT

The reliability of the instrument was determined by using the test and the re-test

procedure to evaluate the questionnaire items.

ADMINISTRATION AND RETRIEVAL OF INSTRUMENT

The questionnaire was administered by person to the respondents with the were

retrieved after two days.

METHOD OF DATA ANALYSIS

The simple percentage will be used to analyze the data collected, the result will be

organized in tables.

The formular:

No Respondents X 100
Total No of Questionnaire 1

24
 CHAPTER FOUR

PRESENTATION AND ANALYSIS OF DATA

INTRODUCTION

This chapter presents the data for the study as obtained from administration

questionnaire, the data thus features the testing of the research questions. Only items

in the questionnaire which were related to the research questions are analyzed

DATA ANALYSIS

The data collected for the study are presented and analyzed in tables using percentage

of responses in order to answer the research questions raised.

RESEARCH QUESTION ONE

Are there adequate modern facilities required for teaching in the programme? To

answer this question, table 1 below is used.

Table 1: Are there adequate modern facilities required for teaching in the

programme?

S/ ITEMS NUMBEROF TOTAL PERCENTAGE

25
 N RESPONDESE OF
RESPONSES
YES NO YES NO
1. Is there standard equipment 45 15 60 75% 15%
available for teaching and
learning?
2. Is there a modern computer 52 8 60 87 13%
laboratory that is adequately
equipped for teaching and
learning programme
3. Is there modern 47 13 60 78% 22%
technological equipment
available for teaching and
learning OTM in line with
the approved standard by
National Board for Technical
Education (NBTE)?
4. Is there a functional modern 7 53 60 12% 88%
speed development
laboratory for students
Source: field Trip, 2016

DATA INTERPRETATION

Regarding item number 1 which sort to find out if there is standard equipment

available for teaching and learning 45 respondents representing (75%) marked YES

while 15 respondents representing (15%) marked NO.

Therefore, with the high percentage of 75, it reveals that there is standard equipment

available for teaching and learning.

From item 2, 52 respondents representing (87%) ticked YES which reveals that there

is a modern computer laboratory that is adequately equipped for teaching and

learning the programme. While 8 respondents representing (13%) ticked NO.

26
 From the questionnaire item 3, which sort to find out whether there are modern

technological equipment available for teaching and learning OTM in line with the

approved standard by NBTE. 47 respondents representing (87%) ticked YES while

13 respondents representing (22%) ticked NO.

Therefore, with the high percentage of 78, it shows that there are modern

technological equipment available in line with approved standard by NBTE.

From item 4, which sort to find out if there is a functional modern speed development

laboratory for students.7 respondents representing (12%) ticked YES while 53

respondents with (88%) ticked NO.

Therefore, with a high percentage of 88, it shows that there is no functional modern

speed laboratory for students.

Research question two: What standard of modern technological equipment does Delta

State Polytechnic, Ozoro use for teaching and learning in the programme?

Analysis of data in respect to this question is presented in table 2.

Table 2: Standard of modern technological equipment for teaching and learning

OTM in Delta State Polytechnic, Ozoro

S/N ITEMS NUMBERO TOTA PERCENTAGE

F L OF RESPONSES
RESPONDE
SE
YES NO YES NO
5. Is there a functional computer 47 13 60 78% 22%
laboratory for OTM programme in
the institution?
27
6. Are there qualified teachers in the 49 11 60 82% 18%
programme to handle modern
technological equipment?
7. Does the institution provide 24 36 60 40% 60%
maintenance for available modern
equipment?
8. Are there information management 45 15 60 75% 15%
systems and equipment in OTM
programme in Delta State
Polytechnic, Ozoro?
Source: field Trip, 2016

DATA INTERPRETATION

From item 5, is there a functional computer laboratory for OTM programme in the

institution. 47 respondents with (78%) ticked YES while 13 respondents representing

22% ticked NO.

Therefore, with a higher percentage of 78, it shows that there is a functional computer

laboratory available for OTM programme in the institution.

From item 6, which sort to find out if there are qualified teachers in the programme to

handle modern technological equipment, 40 respondents representing (18%) ticked

No, therefore, from the analysis it reveals that there are qualified teachers available to

handle modern technological equipment.

From questionnaire item 7, does the institution provide maintenance for available

modern equipment? 24 respondents representing (40%) ticked YES while 36

respondents representing (60%) ticked NO.

Therefore, with a high percentage of 60 it reveals that the institution does not provide

maintenance for available modern equipment.

28
From item 8, 45 respondents representing (75%) ticked YES while 15

respondents representing (15%) ticked NO. therefore, it shows that there are

information management systems and equipment in OTM programme in Delta State

Polytechnic, Ozoro.

RESEARCHES QUESTION THREE:

What are the ways in which the institution motivates its students and teachers?

To answer this question, table 3 is used

Table 3: Ways in which the institution motivate its students and teachers

S/N ITEMS NUMBEROF TOTA PERCENTAGE

RESPONDESE L OF
RESPONSES
YES NO YES NO
9. Are there adequate 35 25 60 58% 42%
laboratories that are used by
teachers and students?
10. Are there modern equipment 26 34 60 43% 57%
for proper teaching and
operation?
11. Is the school environment 60 - 60 100% -
conducive for learning?
12 Are there regular training and 27 33 60 45% 55%
workshop on modern trends of
technology for teachers?
Source: field Trip, 2016

DATA INTERPRETATION

From item 9, which sort to find out if there are adequate laboratories that are used by

teachers and students? 35 respondents representing (58%) ticked YES while 25

respondents representing (42%) ticked NO.

29
Therefore, with a percentage of 58 it reveals that there are adequate laboratories that

are used by teachers and students.

From questionnaire item 10 which sort to find out whether there are modern

equipment available for proper teaching and operation. 26 respondents representing

(43%) ticked YES while 34 respondents representing (57%) ticked NO. from the

analysis, it shows that modern equipment are not available for proper teaching and

operation.

From item 11, 60 respondents representing 100% ticked YES. Therefore, the school

environment is conducive for learning.

From item 12, 27 respondents representing (45%) ticked YES while 33 respondents

with a percentage of 55% ticked NO. therefore, there are no regular training and

workshop on modern trends of technology for teachers.

RESEARCH QUESTION FOUR

What are the problems encountered by students when operating and learning with

these equipment?

To answer this question, table 4 is used

30
 Table 4: Problems encountered by students

S/N ITEMS NUMBEROF TOTA PERCENTAGE

RESPONDESE L OF
RESPONSES
YES NO YES NO
13 Does the challenge of power 52 8 60 87% 13%
supply hinder the operation of
modern equipment?
14. Are there obsolete equipment 53 27 60 55% 45%
that have not been replaced by
newer model?
15. Does inconsistency in the used of 20 40 60 33% 67%
modern equipment aid easy
operation?
16. Are there adequate seats and 44 16 60 73% 27%
cooling systems in the
laboratories to regulate the heat
generated by this equipment?
Source: field Trip, 2016

DATA INTERPRETATION

From item 13, 52 respondents representing (87%) ticked YES while 8 respondents

representing (13%) ticked NO. therefore, it indicate that the challenge of power

supply hinder the operation of modern equipment.

From item 14, 53 respondents with a percentage of 55 ticked YES while 27

respondents with 45 percentages ticked NO. Therefore, it shows that have not been

replaced by newer model.

From item 15, 20 respondents representing (33%) ticked YES while 40 respondents

representing (67%) tick NO. it therefore reveals that inconsistency in the use of

modern equipment does no aid easy operation.

31
From item 16, 44 respondents with 73% ticked YES while 16 respondents with 27%

ticked NO. Therefore, it is agreed and cooling systems in the laboratories to regulate

the heat generated by the equipment.

DISCUSSION OF RESULT

This study analysis the assessment of the impact of modern technological equipment

on the development of office Technology and management programme. The result

obtain from the presentation of data show that question one which is are there

adequate modern facilities required for teaching in the programme? Indicate that

there is standard equipment available for teaching and learning it was also found that

the Delta State Polytechnic Ozoro has qualified teachers to handle the teaching of

modern technological equipment.

The result shows that the institution does not provide maintenance for available

equipment. It is discovered that the school environment is conducive for learning.

The result also shows that the challenge of power supply hinder the operation of

modern equipment in the programme, It is discovered that there are obsolete

equipment which have not been replaced by newer models.

From the above, it is therefore found out that there is a relatively high impact of

modern technological equipment on the development of OTM programme.

32
 CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATION

SUMMARY OF FINDINGS

The findings of this research work are summarized as follows:

Can help to achieve, enhance and facilitate office technology and management

programme.

The findings reveal that teaching and learning the programme can be effective if there

are adequate modern equipment available for teachers and students in the institution.

It is also discovered that there should be provision for maintenance of the available

for teachers and students in the institution.

Obsolete equipment that have not been replaced by newer models should be replaced

to enable students to adapt to the ever changing technology, it is also discovered that

inconsistency in operation of modern equipment and the challenge of power supply

can hinder proper learning of the programme.

The finding also reveals that the school environment is conducive for learning and

there are qualified teachers to handle the operation and technology of modern

equipment

33
CONCLUSION

The office technology and management programme is a programme every tertiary

institution must maintain, it is observed that to get the best out of teachers in the

programme, the institution and Government should make modern equipment

available for use.

The programme is one that requires the use of standard equipment and laboratories to

enable students to acquire useful skills that will help them cope with the changing

and advancing technology.

There is high impact of modern technological equipment on the development

programme since the uses of this equipment are inevitable in the programme.

RECOMMENDATIONS

Based on the findings of this study and conclusion, the following recommendations

are made.

1. Modern technological equipment should replace obsolete equipment since they

enhance efficiency in office technology and management programme.

2. The ministry of education both at the federal and state levels should review the

school curriculum to include courses which will enable students acquire the

knowledge and skills needed to operate modern equipment when they leave the

institution.

3. The institution should ensure that there is regular power supply in the laboratories

to enable these modern equipment are operated effectively.

34
4. Modern equipment such as computers, hard processors and so on should be made

available in the institution for learning the programme this will increase

proficiency.

5. The students should be consistent in making use of the available modern

equipment in order to develop their skills.

6. There should be regular training and workshop on modern trends of technology

for teachers.

7. Proper maintenance of the equipment available should be made regular.

35
 REFERENCE

Ahukannah, L.I. & Ikelegbe, S. (2011) office career development in Nigeria.Owerri:

Eastern Polytechnic Publishers Limited.

Akporowho, F.D. (2010) Modern office communication system. Benin City: Rahway
prints Limited.

Ejeka, C.A. & Aniemeke, O.(2003). Modern office practice for tertiary institution.
Agbor: Central book limited.

Ekanem, B.A. (2005). Data processing concept in electronic world. Ugo: Essien
print and press.

Esene, R.A. Okoduwa, C.A. Ojuye, T.E., Akpokerere, E.O & Mgbonyebi, D.C.
(2009). Research methods. Agbor: Krisbec Publications.

Esene, R.A. (2015). Unpolished lecture notes.

Hornby, A.S. (2010). Oxford advance learner dictionary (8th edition).New York:
Oxford university press.

Iredia, P.A. (2010). Principles and practice of office management and

administration. Auchi: Royal house printers limited.

Okagbare, E.A. (2012). Fundmentals of modern office technology for tertiary

institution. Warri: Multi Plex Limited

Osuala, E.C. (2009). Introduction to research methodology in Esene, R.A. (ed).

Research methods. Agbor: Krisbec Publications.

Ovbiagele, A.O. (2006). Communication in business organization. Agbor: Central

Books limited.

36
 APPENDIX 1

Department of Office Technology

And Management,
School of Business Studies,
Delta State Polytechnic,
Ozoro.
5TH September, 2016

Dear Respondent,

REQUEST FOR THE COMPLETION OF QUESTIONNAIRE

I am a final year Higher National diploma (HND) student of the above institution and
currently conducting a study titled “An Assessment of the impact of modern
Technology Equipment on the development of office Technology and Management
programme.
You have been identified and selected as the sample who could furnish me with the
information I need to effectively carry out the study.
I will be grateful if you kindly respond to the following questions early since the time
of retrieving the questionnaire is short. It will be nice to inform you that the
information that will be generated in the course of this investigation will be treated
with confidentiality and used purely for the purpose of the study.
Thank you.

Yours faithfully,

Olovutugen Ufuoma Faith

(Researcher)

37
SECTION A: PERSONAL DATA

Nationality:______________________________________________________

Sex:____________________________________________________________

Qualification/
level_________________________________________________religion:_________
________________________________________________

SECTION B: QUESTIONNAIRE ITEMS

Please read the following statement below and indicate the response. Fill
appropriately each case by ticking [ ]

Key: Yes or No

QUESTIONNAIRE ITEMS

S/ ITEMS YES NO

1. Are there standard equipment available for teaching and

learning

2. Are there a modern computer laboratory’s that is

adequately equipped for teaching and learning the

programme?

3. Are there modern technological equipment’s available for

teaching and learning OTM in line with the approved

standard by National Board for Technical Education

(NBTE)?

4. Are there functional modern speed development

laboratories for students?

38
5. Are there functional computer laboratories for OTM

programme in the institution?

6. Are there qualified teachers in the programme to handle

modern technological equipment?

7. Does those the institution provide maintenance for

available modern equipment?

8 Are there information management systems and equipment

in O.T.M programme in Delta State Polytechnic, Ozoro?

9 Are there adequate laboratories that are used by teachers

and students?

10 Are there modern equipment available for proper teaching

and operation

11 Is the school environment conducive for learning

12 Are there regular training and workshop on modern trends

of technology for teachers?

13 Does the challenge of power supply hinder the operation of

modern equipment?

14 Are there obsolete equipment’s that has not been replaced

by newer models?

15 Does inconsistency in the use of modern equipment aid

easy operation?

16 Are there adequate seats and cooling systems in the

39
laboratories to regulate the heat generated by this

equipment?

40