Prepared By Shift lead C Divesh Kumar

Received By Shift lead A Girdhari Singh She

NOC Terminal(Domain) RAN TXN CS-Core
HO Given By Saron Desta Mekdes Desalegn Medeset Kassahun Eshetu
HO Taken By Helen Shumye Nahom Desalegn Yohannes Nakachew
Verified all the Alarm from Previous Shift by next
shift engineer Yes Yes Yes

Any missed Alarm or deviation Identified from

previous shift while handover No No No
1) P0 - Emergency -Ticket ID - Incident Info - Domain
2) P1- Critical Incident - Ticket ID - Incident Info- Domain
3) P2- High Priority Incidence - Ticket ID - Incident Info-Domain
Closed Issues 4) P3- Medium Priority Incidence - Ticket ID - Incident Info-Domain

5) P4- Low Priority Incidence - Ticket ID - Incident Info- Domain

6) P5- Degradation / Warning Incidence - Ticket ID - Incident Info- Domain

Ongoing Issue/Activites
during Shift
1) P0 - Emergency -Ticket ID - Incident Info - Domain
2) P1- Critical Incident - Ticket ID - Incident Info- Domain
3) P2- High Priority Incidence - Ticket ID - Incident Info-Domain
4) P3- Medium Priority Incidence - Ticket ID - Incident Info-Domain

5) P4- Low Priority Incidence - Ticket ID - Incident Info- Domain

6)
1) P5-
ToolDegradation
issues : NA / Warning Incidence - Ticket ID - Incident Info- Domain
2) Planned Activity Info: NA
Special Announcements 3) Other issues: NA

Current Shift Total

Description
Opened Closed Opened Closed
No_ of P0 incidents raised 0 0 0 0
No_ of P1 incidents raised 0 0 25 357
No_ of P2 incidents raised 0 0 53 599
No_ of P3 incidents raised 0 0 32 311
No_ of P4 incidents raised 0 0 1 0
No_ of P5 incidents raised 0 0 0 1
Total no of Tickets 1379
Total no of Opened Tickets 111
Total no of Closed Tickets 1268
Alarm missed by Team 0
Mail not given for TTs 0

Date Shift
12-Jun-22 C
Domain
Current shift
ITSM Manual Current shift Total
RAN 143 417 560

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 TXN 7 0 7
CS Core 18 459 477
PS Core 9 25 34
IN VAS 13 279 292
Passive 9 0 9
Total 199 1180 1379

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 Date Shift
12-Jun-22 C
PS-Core IN-VAS Passive
Awgechew Techan Dawit Hailewessen Esayas Lema Moges
Shemshiya Hussien Mussa,Marta,Eden
Biruk Tedla Bekele Yeabsira Shimelis

Yes Yes Yes

No No No

main

main

Remarks

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 RAN CS Core
Node Integration Status Node
Logical 2G 24 (1 - Test BTS_Kaliti) Open MSS -MSS, MGCF 21.8
Logical 3G 24 (1 - Test BTS_Kaliti) Open MGW -MGW, IMS MGW 21.5
Logical 4G 24 (1 - Test BTS_Kaliti) Titan STP
BSC 1 (AAA_KLTNBSC1400_KLT01) NetNumber Titan -ENUM/DNS and Ut Proxy  20.12
RNC 1 (AAA_KLTNRNC1450)
2G Megamon 0
3G Megamon 0
4G Megamon 0
CBAM 1 (CBAM-1)
NADCM 1 (NADCM-1)
OMS 1 (OMS-1)
NCIR 1 (AAA-KLTNNCIR01-KLT01)

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CS Core PS Core
Integration Status Node
2 (EDCNMSS01&KLTNMSS01) CMM
1 (KLTNMGW02) CMM
2 (STP-EDC & STP-KLT) CMG
0 CMG
CMG
CMG
SPS-P (PCRF) (SM + ME)-PCRF Data 21.8
Cloud-NVFW
Gp vFW
GnGpDNS1
GnGpDNS2
NCM
KLT_GiDNS1

KLT_GiDNS2

KLT_GiDNSGM

KLT_GiDNSREP
EDC_DNS_GMC
PKIPO

Nokia CSD-DRA

Firewall

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 PS Core
Integration Status
KLT-NK-CMM-TA01
EDC-NK-CMM-TA01
KLT-NK-CMG-CP01
KLT-NK-CMG-UP01
EDC-NK-CMG-CP01
EDC-NK-CMG-UP01
1(EDCNPC-DATA-(SM+ME)) and  1(KLTNPC-DATA-(SM+ME))
0
0
1(EDCGnGpDNS1+KLTGnGpDNS1)
1(EDCGnGpDNS2+KLTGnGpDNS2)
0
1(EDCGiDNS1+KLTGiDNS1)

1(EDCGiDNS2+KLTGiDNS2)

1(KLTGiDNSGM)

1(KLTGiDNSREP)
1(EDCDNSGMC)
6 (EDCPKIFE03 + EDCPKIFE05 + KLTPKIBE01 + KLTPKIBE02 +
KLTPKIFE01 + KLTPKIFE02)
4 (1-CSDEDC &1-CSDKLT) & (1-EDCNSM01 & 1-KLTNSM01)
10 (EDCFWM+EDCGRXFWMASTER, EDCGRXFWSLAVE,
EDCMGTFWMSTER, EDCMGTFWSLAVE, KTLGRXFWMASTER,
KTLGRXFWSLAVE, KLTMGTFWM, KLTMGTFWMASTER,
KLTMGTFWSLAVE)

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 IMS/Volte
Node Integration Status
CFX-5000-S/I/E-CSCF & BGCF 21.8 0
NTAS-TAS 21.8 0
Radisys MRF-MRF 16.1 0
Nokia SBC-A-SBC 0
Nokia SBC-I-SBC 2 (ISBC-EDC & ISBC-KLT)
SPS-P (PCRF) 0
Utimaco LIMS-Lawful Interception 2021 0

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 TXN VAS
Node Integration Status Node
MicroWave 59 VAS-ADMIN
DWDM 0 VAS-MUX
Router 26 VAS-SMSC
VAS-USSDR
VAS-MENUBUILDER
VAS-APIGW
VAS-BULKSMS
VAS-MMSC
VAS-RADIUS
VAS-SMSCFW
VAS-VMS
VAS: MCN
VAS: IVR

NCC: RMS (Voucher Management)

NCC: CCS (SPS Charging and SPS SS7)-IG

Nokia mediation

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VAS SDM
Integration Status Node
2 (DC 1 - KLT & DC 2 EDC) SDL
2 (DC 1 - KLT & DC 2 EDC) HSS & HLR
2 (DC 1 - KLT & DC 2 EDC) One EIR
2 (DC 1 - KLT & DC 2 EDC) PGW
2 (DC 1 - KLT & DC 2 EDC) SDLA
2 (DC 1 - KLT & DC 2 EDC)
2 (DC 1 - KLT & DC 2 EDC)
2 (DC 1 - KLT & DC 2 EDC)
2 (DC 1 - KLT & DC 2 EDC)
2 (DC 1 - KLT & DC 2 EDC)
0
0
0
2 ( NCCHA -KLTPNCC01 & NCCHA-
WOBPNCC01)
2 ( NCCHA -KLTPNCC01 & NCCHA-
WOBPNCC01)
3 ( NOKMED-kltnmcgwuia001 & NOKMED-
kltnmnccuia001 & NOKMED-kltnmuia001 )

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SDM
Integration Status
4 (SDL-A,SDL-B->EDC site & SDL-C,SDL-D->KLT site)
2 (HSS-EDC & HSS-KLT)
2 (edc2neir1&klt1eir1)
2 (PGW-1 & PGW-2)
2 [(KLTSDME&EDCSDME)]

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 CS core TEAM

Current Shift Total

S.No Description
Opened Closed Opened
1 No_ of P0 incidents raised 0 0 0
2 No_ of P1 incidents raised 0 0 20
3 No_ of P2 incidents raised 0 0 49
4 No_ of P3 incidents raised 0 0 24
5 No_ of P4 incidents raised 0 0 0
6 No_ of P5 incidents raised 0 0 0
7 Total no of Tickets in CS-Core Noc 477
8 Total no of Opened Tickets in CS-Core 93
9 Total no of Closed Tickets in CS-Core 384
10 Alarm missed by Team 0
11 Mail not given for TTs 0

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Total
Remarks
Closed
0
73
259
52
0
0

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 PS core TEAM
Current Shift Total
S.No Description
Opened Closed Opened Closed
1 No_ of P0 incidents raised 0 0 0 0
2 No_ of P1 incidents raised 0 0 1 16
3 No_ of P2 incidents raised 0 0 1 13
4 No_ of P3 incidents raised 0 0 0 2
5 No_ of P4 incidents raised 0 0 0 0
6 No_ of P5 incidents raised 0 0 0 1
7 Total no of Tickets in PS-Core Noc 34
8 Total no of Opened Tickets in PS-Core 2
9 Total no of Closed Tickets in PS-Core 32
10 Alarm missed by Team 0
11 Mail not given for TTs 0

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Remarks

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 RAN TEAM
Current Shift Total
S.No Description
Opened Closed Opened Closed
1 No_ of P0 incidents raised 0 0 0 0
2 No_ of P1 incidents raised 0 0 2 230
3 No_ of P2 incidents raised 0 0 1 258
4 No_ of P3 incidents raised 0 0 5 64
5 No_ of P4 incidents raised 0 0 0 0
6 No_ of P5 incidents raised 0 0 0 0
7 Total no of Tickets in RAN Noc 560
8 Total no of Opened Tickets in RAN 8
9 Total no of Closed Tickets in RAN 552
10 Alarm missed by Team 0
11 Mail not given for TTs 0

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Remarks

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 IN VAS TEAM
Current Shift Total
S.No Description Remarks
Opened Closed Opened Closed
1 No_ of P0 incidents raised 0 0 0 0
2 No_ of P1 incidents raised 0 0 0 38
3 No_ of P2 incidents raised 0 0 0 69
4 No_ of P3 incidents raised 0 0 0 185
5 No_ of P4 incidents raised 0 0 0 0
6 No_ of P5 incidents raised 0 0 0 0
7 Total no of Tickets in IN-VAS Noc 292
8 Total no of Opened Ticketsin IN-VAS 0
9 Total no of Closed Tickets in IN-VAS 292
10 Alarm missed by Team 0
11 Mail not given for TTs 0

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 TXN TEAM
Current Shift Total
S.No Description Remarks
Opened Closed Opened Closed
1 No_ of P0 incidents raised 0 0 0 0
2 No_ of P1 incidents raised 0 0 2 0
3 No_ of P2 incidents raised 0 0 2 0
4 No_ of P3 incidents raised 0 0 1 2
5 No_ of P4 incidents raised 0 0 0 0
6 No_ of P5 incidents raised 0 0 0 0
7 Total no of Tickets in TXN Noc 7
8 Total no of Opened Tickets in TXN 5
9 Total no of Closed Tickets in TXN 2
10 Alarm missed by Team 0
11 Mail not given for TTs 0

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 Passive TEAM
Current Shift Total
S.No Description Remarks
Opened Closed Opened Closed
1 No_ of P0 incidents raised 0 0 0 0
2 No_ of P1 incidents raised 0 0 0 0
3 No_ of P2 incidents raised 0 0 0 0
4 No_ of P3 incidents raised 0 0 2 6
5 No_ of P4 incidents raised 0 0 1 0
6 No_ of P5 incidents raised 0 0 0 0
7 Total no of Tickets in Passive Noc 9
8 Total no of Opened Tickets in Passive 3
9 Total no of Closed Tickets in Passive 6
10 Alarm missed by Team 0
11 Mail not given for TTs 0

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