Example Meaning

Meaning
Involves those
decisions that already
have a plan / rule in
place. It used to reach
a solution / conclusion.
1) Managers have already made such
decisions before. (It a repetitive /
routine process.)
2) Developing weekly work schedules
for part-time employees. (Decisions
regarding personnel arriving late to
work / reordering office supplies.)
Contrary to programmed decision-
making. It are ill-structured and Example
one-time decisions. Problems or Adopting and adapting
situations that don’t have a to new technology,
concrete set of rules or guidelines acquiring another
to follow rely on non-programmed organization and
decision-making. These are complex improving brand image.
and have a long-term impact.

Decisions Made Using

- Rule
NON PROGRAMMED
- Procedure PROGRAMMED DECISIONS
- Quantitative methods DECISIONS

Features
Characteristics 1) Situations for Non-programmed
decisions are unique, ill-structured.
1) Rules / Procedures / Easy to 2) Non-programmed decisions are one-
Policies are products of plan. computerize using shot decisions.
Traditional information 3) Handled by techniques such as
2) They are used to solve systems judgment, intuition, and creativity.
problems that are frequently
4) A logical approach to deal with
occurring.
extraordinary, unexpected, and unique
3) The decisions remain problems.
consistent over long periods 5) Managers take heuristic problem-
of time. solving approaches in which logic;
common sense and trial and error are
used.

Citation
 iEduNote. (2022). Programmed Decision and Non-Programmed Decision Explained. https://www.iedunote.com/programmed-decision-non-programmed-decision
 Harappa Learning Private Limited. (April 22, 2021). Programmed And Non-Programmed Decision-Making. https://harappa.education/harappa-diaries/programmed-and-non-programmed-decision-making/
 Opentextbc. (2022). Programmed and Nonprogrammed Decisions. https://opentextbc.ca/principlesofmanagementopenstax/chapter/programmed-and-nonprogrammed-
decisions/#:~:text=Programmed%20decisions%20are%20those%20that%20are%20based%20on%20criteria%20that,them%20to%20reach%20decisions%20quickly.
 Scheduled Report
Exception Report
Produced periodically / on Drill – down Report
Automatically produced when a
schedule such as Provide increasingly detailed
situation is unusual or requires
- Daily management actions data about a situation
- Weekly
- Monthly

Meaning
Outputs of MIS should turn out all the
Key – Indicator Report Management information that is needed for
Summary of previous day’s Information Systems decision making. It must come to
critical activities (MIS) the decision makers in the manner
and form in which they need it and
at the time they need it.

Demand Report The Goals

Developed to give certain
1) To relieve management from
information at someone’s
converting data into information.
request.
2) Provide relevant information to each
management level for effective decision-
making and conduct of the job function
3) Present information that is current
and in a readily usable and easily
understood format.
Result
It would present a maximum of
information and a minimum of data which
must be reliable and the output would
contain sufficient and relevant
information to minimize uncertainly in a
format that can be easily understood and
be usable without further modification.

Citation

 Human Resource Management. (September 3, 2007). Outputs from MIS. https://www.citeman.com/2006-outputs-from-mis.html

 Neeness. (2022). What are the inputs and outputs of management information system? – FAQ. https://neeness.com/does-argentina-have-grasslands/
 Matthew Martin. (March 19, 2022). What is MIS? Introduction & Definition. https://www.guru99.com/mis-definition.html