BREACH OF OATH CLEVELAND #2

1 – BREACH OF OATH # 2 – JUNE 16, 2022

 BREACH OF
OATH
2018

Physicians, nurses, health technicians,

hospitals & health organizations

JUNE 16

MPA-LLC
Authored by: Mary Glass

2 – BREACH OF OATH # 2 – JUNE 16, 2022

HEALTH CARE
Do NO HARM

Physicians, nurses, health technicians,

hospitals & health organizations
City-county-state-FEDERAL accountability (2019-)
African Americans, other People of Color, and Work-Challenged
patients of Ohio are the focus of Mary Glass, a patient unsatisfied with
sought health care in the city of Cleveland, Ohio.

The city of Cleveland is known for health hospitals and leadership of

health care. Massive advertisement of quality assurance is why Glass
chose to receive an opinion on two (2) brain concussions that were
incurred in Milwaukee, Wisconsin in 2019.

To my surprise, concerns of health care, privacy, safety of medical records, protocol

within the doctor’s office that is “pact reporting” for protection of wrong behavior.
Bad actors were known, and each team/office covered their wrong doing. Quality of
service to match advertisement and Mission has been a huge disappointment.
Extended length of time for health care and risky behavior seeks right-now – STAT
changes.

This Crisis Report, by Mary Glass, patient, calls for immediate input by
▪ City Mayor Justin Bibb
▪ Cuyahoga County Executive Armond Budkin
▪ Council President Blaine Griffin
▪ Director Bruce Vanderhoff, OH Department of Health
▪ Governor Mike Dewine
▪ HHS Secretary Xavier Becerra

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health care
human rights

"I have experienced a major disconnect as a patient from 2019 to now with
inconveniences, lack of timely service, questionable payout of my
insurance-guarantor, and unsatisfied services", said Mary Glass, patient of
Cleveland Clinic, University Hospital, UH Ahuja, Oak Street Hill in Ohio. No
one should visit public health facilities in Cleveland for doctors, clinics, and
hospitals and are threatened by incompetence, intimidation, and lack of
“government oversight”. No one is EXEMPT. It is a life/death measure that
is a human right.

30 Red Flags
- Below are 30 red flags identified for review and change.
========================================================

30 Red Flags
URGENT ISSUES for immediate INVESTIGATION for
ENFORCEMENT OF HEALTH CARE STANDARDS IN
CLEVELAND

1. 15-minute clock for doctor’s visit appointment.

2. academic student - labeled doctor - when students are
not "certified" by the health industry-state. *
3. advertisement of "Accepting NEW patient" but fails to
honor services needed by the patient.
4. black balling by a doctor after the doctor asked for
removal of care due to patient expectations.

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5. doctors VIOLATING privacy by speaking/sharing with
unauthorized persons.
6. Doctors, staff, and patient require state-of-the-art
training for patient visits via telephone.
7. failure to explain all reports with technical support.

8. failure to return calls by requested doctor.

9. failure to review and discuss CT, MRI, and image reports

sent to attention.
10. false advertisement of hospital high standards, not seen

by patient.
11. False billing – for incorrect doctors and experts.

12. False billing due to inaccurate imaging or reports.

13. lack empathy and sensitivity.

14. LACK OF “TRUST” by patient DUE TO lack of quality of

health care and Conflict of Interest.

15. lack of doctors - anesthesiologists and
gastroenterologists.
16. lack of equity inclusion of African American doctors and

academic students.
17. Lack of respected guardrails for doctors, nurses, office

staff, technicals, and associations by city, county,

regions, planning commissions, allow the patient to be
discriminated and victimized.
18. lack of staff for patient care for doctors.

19. Lack of state-of-art equipment, i.e., EKG and pulmonary.

5 – BREACH OF OATH # 2 – JUNE 16, 2022

20. lack of TRAINED staff to operate the doctor’s office and
hospital.
21. Large hospitals and medical conglomerate memberships

– private/non-profit – intimidate standard of care without

hands-on government oversight.
22. marginalizing of African Americans, seniors, and low-

income patients without enforced guardrails of

GOVERNMENT OVERSIGHT.
23. patient MEDICAL RECORDS difficult to retrieve.

24. nurse, office staff, academic students, and scheduling

staff responding to the patient for the certified-state

doctor with disrespect and COVER-UPS.
25. patient records after patient share patient care concerns

- black-balled.
26. Press Ganey evaluation survey misleading – NOT for

quality care of patient.

27. refusal to listen to patient concerns - arbitrary and

capricious decisions by doctors without the approval of

the patient.
28. Registration to be service - patient automatic signature

of obligation by the all-inclusive document for violation

of security-legal-safety of medical records including
“body parts”.
29. the patient lengthy wait for NEW PATIENT to see/visit

with the doctor, i.e., 3-month wait – and afterwards

waiting in doctor’s office for i.e., 1 hour. Also, after 3-

6 – BREACH OF OATH # 2 – JUNE 16, 2022

 month wait, example of canceled appointment with NO
rescheduling.
30. U.S. World Report RANKINGs are misleading.

* Academic students training to be certified doctors are

given access to patient records, write create patient files, in
on visits and surgeries without authorization by the patient.

7 – BREACH OF OATH # 2 – JUNE 16, 2022