Professional Documents
Culture Documents
Hello Joe, I hope all is well. This is a courtesy call to inform you about your local energy
providers recent rate increases. Did you get the letters in the mail yet?
Your local utility provider has just approved a 9.2% rate increase effective immediately, and if
your electric bill goes up just as fast as gas prices, you know we are all in for big trouble. I’m
calling on behalf of Green Energy for America, which is an organization that helps homeowners
get approved for a solar system which will save you thousands of dollars a year and avoid the
rate hikes. I would like to set up a free consultation with the most reputable solar installer in
your area.
Hello, I’m calling on behalf Green Energy for America. I work for a nonprofit organization that
helps homeowners save money on their electric bills. Have you heard about the new programs
that can lock your electric bill in at a fixed payment without any annual increases? The federal
government is also offering a rebate so large it can cover the first 5 -7 years of your new
monthly payment.
Hello, I’m calling because you have been pre-approved to save over 20% on your electrical bill.
I’m calling from Green Energy For America to set up a free consultation that won’t take more
then 30 minutes out of your time to save you thousands of dollars a year by switching over to
solar.
Hello my name is __________ , I’m calling on behalf of Green Energy for America, We are going
to be in your area tomorrow doing solar panel installations and wanted to know if you would be
interested in a free 30 minute consultation where we will go over proposals and estimates on
how you can save money by going Solar. The government is offering a 26% tax credit/rebate
that could be anywhere from 8-20 thousand dollars.This money can be used as a down payment
or the wonderful vacation you’ve been dreaming about taking.
Thank you for calling Green Energy for America, this is ________________ speaking, how can I
help you?
Yes, we are setting up free consultations in your area to show homeowners how they can save
money on their electric bills by going solar. This consultation will go over all government
incentives/rebates, any special promotions from the local solar installer in your area, and how
you can now sell energy back to your current utility company.
Yes, we tried calling you earlier because your utility provider in your area has just approved a 2
year 24% increase on your light bill starting immediately, and I would like to set up a free
consultation with you and your spouse to talk about how we can lower your electric bills by
going solar and avoiding those rate hikes. The government has a special program that can help
you with no money out of pocket costs to own your own solar system which will one day
provide you free electricity.
Hola, llamo en parte de Green Energy for America. Trabajamos para una
organización sin fines de lucro que ayuda a los propietarios de viviendas a
ahorrar dinero en sus facturas de electricidad. ¿Ha oído hablar de los
nuevos programas que pueden bloquear su factura de electricidad en un
pago fijo sin aumentos anuales? El gobierno federal también ofrece un
reembolso tan grande que puede cubrir los primeros 5 a 7 años de su
nuevo pago mensual.
Sí, nos comunicamos con usted porque recibió la aprobación previa para reducir su
factura de electricidad, con un incentivo especial del gobierno que lo ayuda a obtener
energía solar sin pago inicial y le devuelve dinero a su bolsillo. Si califica, el gobierno lo
ayudará con un pago inicial del 26% para comprar un sistema solar y evitar los
aumentos de tarifas de su compañía de servicios públicos. Como sabe, dado que los
precios de la gasolina han aumentado en todo el país, lo próximo será su factura de
electricidad. Ahora es el mejor momento para asegurar su pago de electricidad y tener
el control de su futuro. Estamos programando consultas gratuitas de 30 minutos antes
de que desaparezcan los programas. Tenemos una apertura mañana, ¿a qué hora
estás disponible?
*NO OLVIDES MENCIONAR QUE SOMOS UNA COMPAÑÍA DE PANLES SOLARES LLAMADA GREEN
ENERGY FOR AMERICA
*TENER 2 o 3 RECIBOS DE ELECTRICIDAD
* ANTES DE COLGAR MENCIONAR FECHA Y HORA DE LA CITA
APPOINTMENT FORMAT
NAME OF LEAD:
PHONE NUMBER:
LANGUAGE:
HOME OWNER:
WHO IS ON TITLE:
ADDRESS:
HOUSE TYPE:
ELECTRIC BILL:
WHO PAYS ELECTRIC BILL:
AGE:
APPOINTMENT DATE
APPOINTMENT TIME
BONUSES GIVEN:
VA:
COACH
CAMPAIGN:
BENEFITS MENTIONED:
EXTRA NOTES:
➔ ST (STREET)
➔ AV (AVENUE)
➔ CT (COURT)
➔ CIR (CIRCLE)
➔ LN (LANE)
➔ BLVD (BOULEVARD)
➔ RD (ROAD)
➔ DR (DRIVE)
➔ TER (TERRANCE)
➔ FWY (FREEWAY)
➔ CTR (CENTER)
➔ PLN (PLAIN)
➔ TRL (TRAIL)
➔ VLG (VILLAGE)
➔ SQ (SQAURE)
Objections:
80% of the selling situations/objections you face are the same ones you faced yesterday, last month, etc.,
and they’re the same you’ll be in next week and next month. This is one of the best things about sales
that most sales reps never take advantage of. The top producers in any industry know this and use it to
their advantage by taking the time to script out the most powerful and effective responses to these
objections, and then they drill, practice and rehearse them so they sound natural. That’s why top
producers sound so smooth and professional. They have taken the time to internalize responses until the
come out naturally.
Lack of Funds:
● That should be the very reason why you should look into solar energy, because not only will you
start saving money on your electric bill right away, you pay absolutely nothing to get started. IT’S
A WIN WIN situation”
Not interested:
● “Completely understand how you feel! How can you be interested in something you have not
had a chance to learn about! That’s why we are ready to prepare a professional
presentation/proposal that’s going to show you can you save over 12K on your electric bill”
● Completely understand how you feel. You are busy, I am busy . Can I just have a few minutes of
your time to show you how I can save you 12K in your electric bill
● If you saw a $100 bill on the sidewalk, would you have the time to pick it up? Giving me a minute
of your time will be as productive as picking up that $100 bill
● Would you agree that it takes information, not time, to decide? What kind of information are you
looking for before you take a decision?
● I completely understand that you need more time to think about it. But may I ask you a
question? What will change tomorrow? You are still going to be paying for the same high
electricity, right?
● I understand how you feel. If I were in your shoes, I'd probably want to think about it as well."
But, let me ask you a question? What would you like to see in a savings proposal? (Then ask,
"Why?") or "How do you see yourself and your family benefiting from the savings?
"Which benefits do you feel are most important to you?"
● I completely understand that you need more time to think about it. I want to help. What is it you
want to think about?
● Absolutely- and Just to be sure — you do understand how this solar system would work in your
home, right? And are you confident that if you moved forward you would save all that money,
right? Then just to clarify my thinking, what factors will you be considering in thinking about
this?”
25 Year Contract:
● Don’t look at it as a contract sir, look at as a Protection or investment for you and your family,
because you will be locking in you’re a rates for the next 25 years and saving over 12k dlls. Now
let me ask you a question. How is your wife/husband going to feel when you tell him how much
money you just saved?
● For example. Imagine you had a gas pump in your house where you would be able to lock in the
gallon of fuel for the next 25 years!! Makes sense, right? That is exactly what solar energy does, it
locks you in at a cheaper rate for the next 25 years and saves you money
● Yes, completely understand you and your wife want to make a joint decision together, is she
available so we can explain this option to both of you?
● Yes, completely understand that you want to talk it over with your wife, but wouldn't your wife
be really proud of your decision when you told her how much money you just saved?" How is
she going to feel?
● Completely understand how you feel. Let me just tell you we are a professional Solar
Organization that has installed over 60K solar systems in the United States. We are committed to
excellence, so are you a morning or afternoon person?
● I can do that, but then we won’t have the chance to answer your questions, allow us 10 minutes
of your time to better inform you
● I understand that, but wouldn’t you be better saving so much more in electricity every
month?