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Self-Assessment

Student’s Name

Institutional Affiliation

Course

Professor’s Name

Date
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Self-Assessment

Self-assessment is a process of doing self-analysis and evaluation of one's actions. The

self-assessment process covered by the subtopics on the review are systematic processes that are

outlined straightforwardly, and therefore in answering the questions related to the assessment has

not been difficult.

The table in the review is a dialogue between two employees: Larry and Hellen, at the

workplace. The two employees share one asset, the calculator, during their work at the Harvey

Department in Springfield. The workmates seem to have been on good terms until recently when

the department increased more tasks requiring a lot of concern, but the influencing factor is the

calculator. Communication skills are derived during their dialogue at the workplace (Lussier,

1999). Larry uses demanding language when requesting a calculator when Hellen is using it. He

is, therefore, aggressive. He doesn't care about Hellen whether she is using the calculator or not,

but instead, she harshly says, "I need the calculator now!” This indicates that he is intimidating

his workmate, and this aggressive communication style can lower one's self-esteem, creates

amenity and hatred.

On the other hand, Hellen is seen as a polite woman. Her communication style can be

described as passive. She avoids confrontation and surrenders the calculator even though she

might be using it. This communication style is one of the best because it evades the confrontation

that might lead to physical violence. Therefore, Hellen also is caring, and another

communication style is assertiveness. This comes in when Hellen is tired of Larry's bullying

behaviour, and therefore she decides to express herself that she is tired and very sick. This is

when Larry forcefully asked her the calculator once again in such a harsh voice. Hence, Hellen
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rebukes him by saying that she's tired of being pushed. She tells Larry to go back to his desk and

wait for her to complete her task so that she gives him the calculator.

Other communications can vary, and therefore different results are experienced when

used. Passive communication style reduces chances of conflicts while aggressive style

accelerates vices such as fights, hatred and the creation of enemity. It also distorts the

relationship between your partners at work and any other place. For instance, Larry and Hellen

had a good relationship, but the influence of different communication skills cause their

disagreements.
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Reference

Lussier, R. N. (1999). Human relations in organizations: applications and skills building.

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