Hi Linda,

Thank you for your email, and we are sorry for the inconvenience.

Be sure that all Ostech.aus products are covered by our exclusive 2-years replacement warranty,
which includes a 1-year standard and 1-additional year upon registration within the first two
weeks from the date of original purchase.

Could you please provide a short video of the product to show the issue while you are trying to
use it? Please send the video by replying to this email.

Once the product proved to be defective, the system allows me to arrange a free replacement for
you.

Thank you in advance!

Best Regards,

Ah.Shoaib Shukraan

Customer Service Rep

Hi Vaughan,

Thank you for your email, and we are sorry for the inconvenience.

Be sure that all Arovec products are covered by our exclusive 2-years replacement warranty,
including 1-year standard and 1-additional year upon free registration within the first two weeks
from the original purchase date.

Could you please give us more details?

Once the product proved to be defective, the system allows me to arrange a free replacement for
you.

Thank you in advance!

Best Regards,

Shoaib / Customer Service Rep

Ausbrilliant Brands

You can find the attachment here.

Hi Adity,
Thank you for contacting us.

I just want to let you know that, you have ordered an Air Purifier AV-P152 from Arovec
Products, so we offer you two options as below.

1- if you would like to keep the product we offer 40% (64.5$) as a special discount for you.
2- whether you don't want to keep the product please let me know, return the product and
receive a full refund.

If there is anything else that I can help with, please let me know.

Best Regards,

Mohammad Bahir

Customer Service

Arovec Australi
Thank you for your reply as a valued customer of Rooboost Australia. 

As an Australian Company, we love serving our valued customers like you. 

Could you please submit a review on the productreview website using the below URL? It will help
thousands of other valued customers in online shopping. It will take less than a minute.
Productreview: https://www.productreview.com.au/listings/rooboosttm-2000a-peak-extreme-safe-
car-jump-starter

It will be highly appreciated if you submit the review to the below platforms:
Facebook: https://www.facebook.com/Rooboost.Official/reviews/ 
Google profile: https://bit.ly/ReviewRooboost 

Thank you in advance for your efforts as a valued customer!😊

Looking forward to hearing from you soon!