Professional Documents
Culture Documents
Company Overview
Sector
Healthcare
Company Size
About the Role
Description of Role
(Sales Domain)
Description of Role
(Marketing Domain)
Description of Role
(Finance Domain)
Description of Role
(Operations Domain)
Ensuring standardisation of operations across centres and
implementation of Company SOPs
Ensuring operations are streamlined leading to best customer
experience and enabling a motivating environment for staff across
the network of Dialysis Units.
Leading the centre managers / centre staff and guiding them to
achieve operational excellence for their cluster of centres,
counselling, coaching and giving feedback wherever required.
Coach the centre managers to seek and continuously develop
knowledge
Monitor, review, evaluate and ensure all KPIS of the centres are
met on on- going basis,
Monitor, review performance & addressing deviations & causes
for the same
Responsible for bottom line profitability and revenue generation of
the centres.
Ensuring adherence to quality standards at centres.
Implementation of clinical and administrative protocols &
procedures including monitoring and ensuring adherence to check
lists submission by junior members.
Ensuring optimum utilization and maintenance of facilities &
services.
Conducting spot operational audits during centre visits
Implementing the Performance Appraisal Plan for the staff,
Finalization of KRAs, Evaluating & providing feedback.
Demonstrate the ability to lead and manage a team across
multiple Centres
Demonstrates a brilliant commercial acumen
Excellent communications and coaching skills to engage and
inspire colleagues
Ability to work independently and lead a team to achieve goals
Enabling the employees development by specifying their job
competencies & through training.
To rationalizing expenditure through cost optimization with
budgetary control and enhance profit margins.
To identify the underperforming centres and develop a business
plan to address and manage issues effectively.
Effectively manage and review P&L of all the centres to optimize
centre profitability
To ensure that all centres adhere to compliance requirements in
all areas of operational activity ,brand standards, company
policies and procedures
Facilitate knowledge sharing and a best practices
Description of Role
(Any Other Domain)
CTC
(Please list fixed and
7500/- PM
variable component
separately)
Tentative Locations
PAN India
Expected number of
positions