RESUME

MEENAKSHI MEHRA
SUB: - APPLICATION FOR THE POST : Office Manager cum SALES & Marketing Professional
B-339 III Floor
PrashantVihar, NEW DELHI-110085
Contact Details : 8178672908

_______________________________________________________________________________________________________________________________

Career Objective: - To pursue a career as an active player in the growth and development of the organization
which provides a challenging work environment and allows me to grow both professionally and personally.

Professional Synopsis

Career Overview
 A competent professional with over 8 years of experience in Sales & Operations.
 Skilled in Management, Team Work & Leadership qualities. Capable of organizing & prioritizing
own workload.
 An excellent team player and effective communicator with strong analytical/logical/ Interpersonal
skills as well as ability to work effectively in fast paced environment.

Experience:

CURRENT WORKING:

Company Name Designation Starting From To

TSI-YATRA BDE CUM CLIENT May 24th 2017 till date
COORDINATOR

JOB DESCRIPTION:

 Selling B2BPortal to new agencies on daily basis and emailing to new potential clients.
 Selling Rail Portal (IRCTC) and handling its queries in effective way.

 Coordinating with different Departments for getting the best fare quotations.

 Frequent search for fare on different travel portals to get the lowest fare available in the Market.

 Handling client’ queries and issues daily on priority basis

 Handling escalation regarding Portal, refund or bookings related.

 Working on INFINITY and responding emails there too.

  Sending emails to IT in case of any discrepancy.

 Working as Mentor to train new joiners on PORTAL.

 Updating and charging YT (Rail) on Mid office.

 Preparation of Sales reports on daily basis , keeping record of every sale.

 Follow up with Sales Team & Vendor Management.

 Taking difficult tasks on priority and providing instant solutions on that.

CURRENT EXPERIENCE:- A) ORGANISATION GVK-EMRI
 Providing training on DMT too. ‘PROFILE
COMPANY Mother Child Tracking Facilitation Centre”
POSITION .
 Handling Distributors ‘activations TL (Team Leader Operation)
DURATION since Jan- 2014 till 7th Sept.2016
 Prioritizing every task in effective manner and working on TAT.
JOB PROFILE
 Cancellation on RAIL & REFUND too.
PROJECT RESPONSIBILITIES
Organizational Achievements in YATRA  To train, guide and educate the staffs on how to follow the
process and strategies.
Got Star Performer Award in YATRA for achieving desired outcome along with quality of work.
 Handled the team of 32 HDAs.
500 Activations Till DATE  Tracked attendance , leave & absenteeism management
 To audit the calls of the team on daily basis.
80 IRCTC Portal sold TILL DATE (target of 36
 inAuditing
a year)the performance and knowledge about the project and
its process on each staff and member on a daily basis.
 Worked as a team to bring all the results on time and fulfill the
works, target and tasks accurately.
Profile – Supervisor in GVK EMRI@ ‘NATIONAL Ensure QualityOF
INSTITUTE of entire
HEALTH team
AND to be 90% orWELFARE’
FAMILY more than that.
 To meet the all target on a daily basis.
Company Name: - “MCTFC” NGO (Leadingin GVK Consistent performance
Emergency in all the and
Management parameters.
Research Institute)
 Conducted team meetings periodically.
 One on one with team members.
 Floor management.
 Providing feedback to operations manager on the performance
of members’ weekly/fortnightly/monthly basis.
 Call monitoring (Minimum 15 evaluations per Associate per/
month.
 Created an open and transparent working environment to
ensure associates’ voice/ opinions are heard and if necessary
appropriately acted upon.
 QUALITY CONTROL :
 To lay down training requirements and huddles based on the
communication.
 To give the feedback to the team members

B) ORGANISATION CORE MIND TECHNO SERVICES PVT. LTD

COMPANY PROFILE KPO

POSITION BDE cum Client Coordinator

DURATION since Aug 2008 till July 2011

JOB PROFILE

Key Responsibilities

 Maintenance of New & Existing Clients Database.

PREVIOUS EXPERIENCE:-
 Coordination with Clients for RFQ & Timely deliverables.
 BD Cold calls, Follow ups to the prospective clients.
 Develop proposals, presentations, and other pursuit materials.
 Preparation of Timesheets, Status Sheet , Invoicing / Billing.
 Service Delivering, Business Analysis, Process Management, Key
Client Management.
 Handling estimation on Ad-hoc and Tracker study.
 Mapping global client’s requirements and coordinating in
developing and implementing processes in line with pre-set
guidelines.
 Preparing reports & other statements regarding process
operations and assist in critical decision-making process.
 Preparing, Decks, making dashboards of team.
 Working closely with senior management to develop proposals,
 RFQ Analysis, Cost Analysis, Time Estimation.
 Prioritize projects to ensure timely and accurate completion of
all assignments.

COMPANY NAME BNEC

DESIGNATION OFFICE CO-ORDINATOR
Duration MAY 2004 TO OCT.2005
JOB PROFILE
 Dealing with International Colleges.
 Counseling students.
 Handling cash department
 Dealing with travel agencies for ticketing

DESIGNATION PUBLIC RELATIONSHIP OFFICER (PRO)

JOB PROFILE

• Interaction with HNI clients.

• Handling CSD Customer queries and selling the product

 COMPANY NAME NOVELTY HYUNDAI
DESIGNATION PUBLIC RELATIONSHIP OFFICER (PRO)
Duration Nov 2003 to Feb 2004
Job Profile:

 Interaction with HNI clients.

 Handling CSD Customer queries and selling the product

Academia

 Post Graduate from GNDU, ASR (Punjab) in 2005 with 2 nd Division.

 Graduate from Sri Guru Teg Bahadur College in 1999 scoring 65%with 1 st
Division.
 Intermediate from BBK DAV College in 1996 scoring 60% with 1 stDivision.
 Metric from B. K E&I. High School in 1994 scoring 78% with 1 st Division.

PERSONAL DETAILS

Father’s Name Lt. Sh. Lal Chand Mehra

Marital Status Unmarried

Correspondence Address B-339 III Floor , Prashant Vihar -85 New Delhi

Email ID Meenakshi.mehra235@gmail.com

Languages Known English, Hindi, Punjabi

Awards Received  Won 1st prize in English in B.A.1st year.

 Won prizes in painting competition
 Chosen as a best student of Eng. Deptt.
Hobbies:
Reading, Gardening, Teaching & Painting

 Ability to manage multiple Tasks in pressured environment.

Strengths:  Dedication, Integrity and drive as hardworking individual.
 Service Orientation and strong work ethics.
 Ability to lead and motivate team to achieve all assigned targets and
organizational goals.
 Ability to adjust in changing work cultures and environments with ease.
 Result –oriented, Quick learner.
 Ability to create good coordination and efficient cooperation among
team.

 Able to give feedback effectively and efficiently.

2.80Lacs/ annum + Incentives Variables

Declaration:
I do, hereby, declare that the information furnished above by me is correct to
the best of my knowledge.

Place: -New Delhi

Date: - ____________ Meenakshi Mehra