Mobile: +91 9953400075

Email: nishant7520@gmail.com

Nishant Arora

CAREER SUMMARY

• Strong expertise in Banking domain with knowledge of web and enterprise applications
• Experience in creation of functional banking use cases and workflows
• Extensive Experience in APIs, SQL, SONATA, JIRA
• Strong expertise in Agile and Waterfall working methodology
• Extensive experience in business analysis functions like Requirements Gathering and Elicitation,
Stakeholder Management, Feasibility and Gap Analysis, Requirement Documentation and Implementation
and Testing of the product
• Competency in Business Process Documentations, Functionality Specifications, Content Creation, User
Training and other change management activities
• Ability to conduct Business Solution Mapping for a client and co-ordinate with different stakeholders of the
business for the implementation
• Performing Competitive Analysis and Secondary Research in the banking

CAREER PROGRESSION

• Currently working as Lead BA Engineer (Business Analyst) with UKG from Feb 2022 to till date.
• Worked as Business Analyst with ITC Infotech from Dec 2018– Feb 2022
• Worked as Business Analyst with FIS Global Solutions from Dec 2017– Dec 2018
• Worked as Project Engineer with Wipro Technologies from July 2014 to Nov 2017

PROFESSIONAL EXPERIENCE
UKG (Noida): Feb 2022-Current Role: Lead Engineer (Business Analyst) Project: Workforce Management and
Dimensions

• Working on Workforce Management and its integration with different applications (mainly third-party tools) 
Working on Dell tool known as Boomi.
• Hands on experience in Jira for story creation and tracking and defect tracking purpose.
• Prepared test data for QA team.
• Involved in Project management activities like resource management and utilization
• Involved in deep business analysis, interacting with product owner and development team for end-to-end
implementation of solution

ITC Infotech (Gurgaon): Dec 2018- Feb 2022 Role: Business Analyst Project: AWS and EI Journey

• Worked on quarterly releases under different functionalities: Payments,

• Cash Transfer, Re-Registration, SIPP, Stops & Blocks Journey
• Involved in understanding and analyzing the BRD (Business Requirement Document)
• Prepared the Functional Requirement Document
• Translated high-level business requirements in into detailed functional specifications.
• Identified and conducted gap analysis for requirement enhancements
• Presenting story grooming sessions to the entire team
• Provided solution overview to the client/companions, organized and prepared client presentations
• Handled defects by investigating and proposing the right solution for the defect
• Liaised with Development team and Quality Assurance team to ensure that the project is clear to all the
verticals and assisted them in case of any doubt or clarification
• Provided support during go-live and management of ad-hoc queries from clients

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 • Scheduled and Facilitated Team Meetings in project manager’s absence and acted as a Team Lead
managing the entire project ensuring timely project deliverables
• Performed Root Cause Analysis of the various defects encountered
• Created User stories and Acceptance Criteria under Agile project
• Created BDD scripts using BDD Framework

FIS Global Solutions (Gurgaon) : Dec 2017 – Dec 2018 Role: Business Analyst Project: Business e-Banking

• Provided Functional walkthrough of both mobile and web-based banking application to the team.
• Assisted the Product Owner in creation of documentation like BRD, FRD, Requirement analysis document ,
Use Case diagram, AS-IS Analysis and TO-BE Analysis
• Also acted as a Test Lead, wherein responsible for daily test deliverables as per client requirement
• Test case execution of user stories on various mobile devices (Android, IOS) and web browsers (Firefox,
Chrome, Internet Explorer and Safari)
• Defect Logging and Retesting in Jira
• Project Implementation on UAT and IT environments
• Preparation of Daily Status Report (DSR) for the entire project to be sent to the client
• Active participation in client calls and scrum meetings
• Creation of Knowledge Documents regarding the banking application functionality
• Helping the automation team in understanding the application functionality better
• Continuous collaboration between various teams (developers, clients and testers) to ensure clarity in project
requirements

Wipro Technologies (Pune): Jul 2014- Nov 2017 Role: Project Engineer Project: U.S Banking Project

• Experience in different types of testing like – Smoke, UI, White Box, Black Box, Usability, Browser
compatibility, Retesting, System Testing and User Acceptance Testing Worked on web and client server
application
• Proficiency in creation and execution of test cases to ensure test scenario coverage and quality checks for
functional and nonfunctional requirements
• Experience in Defect logging, reporting and tracking till closed
• Basic knowledge of SQL queries
• Worked on the Mainframe tool to validate the transactions

Academic Credentials

• B.Tech – Computer Science & Engineering, from Punjab Technical University with 72%

Trainings & Certifications

• ISTQB Foundation Certification in Software Testing

IT Forte

• MS Office (Word, Excel and PowerPoint)

• HP-ALM (Quality Center)
• JIRA
• Version One
• SQL
• SONATA
• SOAP UI

• Postman

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Key Strengths

• Excellent Analytical and problem-solving skills with an ability to analyze customer’s needs and requirements
and map it with most appropriate and viable solution
• Confidence in liaising with clients, external vendors and management of all levels
• Ability to prioritize and plan tasks to ensure project milestones are met in a timely manner

Personal Information
• Date of Birth: 16th March 1993
• Address: Flat Number-1702, G-21, Vatika,Sector-83 ,New Gurugram ,Haryana
• Linguistic Abilities: English and Hindi