1-7JUVO0H NON CONFORMITY RE

4695008 Recertification Audit / ISO 450

Audit Start Date: 26-12-2021 - Audit En

Report n° Process Standard

14KSMHMJ01 Project Site ISO 14001:2015

6c7649ef-4e66-4588-85ff-0fa06df547b6

ISO 45001:2018 /
45KSMHMJ02 HR
ISO 9001:2015

580f9346-461e-422b-80db-70b607e20f21
 9KSMHMJ03 Sales ISO 9001:2015

d31f8ff7-88f9-4d65-b0fa-ea9f48b2192d

Legend

Completed by Bureau Veritas

To be completed by the
organization
NFORMITY REPORT

fication Audit / ISO 45001:2018-ISO 14001:2015-ISO 9001:2015

: 26-12-2021 - Audit End Date: 01-01-2022

Clause

14K-6.1.2 Environmental aspects

45K-7.2 Competence
9K-10.2 Nonconformity and corrective
action
RT

-ISO 14001:2015-ISO 9001:2015

01-01-2022

Non Conformity Description

NC Statement :
Process of determination of environmental aspects and their impacts for Project related activities at HMC Projec

Evidence:
Aspect Impact assessment established for office, operations and project installation/testing activities and approp
material and transportation of material to Project site have not been determined. Ref: Aspect Impact Assessmen

Requirement:
ISO14001:2015 Clause 6.1.2 Environmental Aspects :
The organization shall determine the environmental aspects of its activities, products and services that it can con

NC Statement :
Process of evaluation of training effectiveness, as part of actions to acquire and maintain the necessary compete

Evidence:
Following 2 trainings were imparted as part of maintaining necessary competence amongst the employees :
1. Training Attendance Sheet FM-012-05 Rev.0, dated 08.Jan.2021,
Training Topic: Types of Instruments used in Switchgear, date 06.03.2021, Training attended by 04 employees f
2. Course name : Application of Fire Extinguisher, date: 06.03.2021, Venue: QGC Factory Yard, Training atten

Requirement:
ISO 9001:2015 : Clause 7.2 Competence :
The organization shall:
c) where applicable, take actions to acquire and maintain the necessary competence, and evaluate the effective
ISO 45001:2018 : Clause 7.2 Competence :
The organization shall:
c) where applicable, take actions to acquire and maintain the necessary competence, and evaluate the effective
NC Statement :
Process of determination of root cause for the customer complaints received by the Organization and the resulta

Evidence:
Organization received 4 customer complaints and these were found to be listed in the Customer Complaint Regi
however, these were not evident for the balance 2 customer complaints viz. 1. Customer : QBC, complaint date
2. Customer : QEMG (Qatar Electro-Mechanical Group), complaint date : 14.10.2021, complaint description : de

Requirement:
ISO 9001:2015 : Clause 10.2 Nonconformity and corrective action
10.2.1 When a nonconformity occurs, including any arising from complaints, the organization shall:
a) react to the nonconformity and, as applicable:
1) take action to control and correct it;
2) deal with the consequences;
b) evaluate the need for action to eliminate the cause(s) of the nonconformity, in order that it does not recur or o
1) reviewing and analyzing the nonconformity;
2) determining the causes of the nonconformity;
3) determining if similar nonconformities exist, or could potentially occur;
c) implement any action needed;
d) review the effectiveness of any corrective action taken;
e) update risks and opportunities determined during planning, if necessary;
f) make changes to the quality management system, if necessary.
Corrective actions shall be appropriate to the effects of the nonconformities encountered.
10.2.2 The organization shall retain documented information as evidence of:
a) the nature of the nonconformities and any subsequent actions taken;
b) the results of any corrective action.
 To be
Grade completed
before

Minor 1/15/2022

Minor 4/1/2022
Minor 1/15/2022
Root Cause Analysis (What failed in the system to allow this non
conformity to occur ?)
Correction (What is done to solve this problem)
 Date of
Corrective Action (What is done to prevent Org.
Completio
reoccurrence) Representative
n