Inbound 8567474583865137548

QRO Certification LLP.
, India
Admin office: 142, 2nd Floor, Avatar Enclave, Paschim Vihar, Delhi - 110063
Phone: +91 99901 85555, 9899345992 E-mail: info@qrocert.org, Website: www.qrocert.org
AUDIT NOTES – REPORT NO. 2018

(ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 22000:2018, ISO 50001:2018, ISO 37001:2016)
Applicable for all above
Clause Text Colour Coding’s : Legends Explanations
standards
Applicable for ISO
Applicable for ISO 9001:2015 Only
14001:2015 Only
Applicable for ISO
22000:2018 Only
Applicable for ISO
37000:2016 Only
Name of the Organization BOSE EXPORTS

Address NO. 28/30, ASHER NAGAR, 60 FEET ROAD, AVINASHI ROAD,
TIRUPUR-641603, INDIA
Site Address (If any) -

E mail id -
EMS/ Unit Head. Name MR. R. SIVA KUMAR
OHSMS/ Unit Head. Name
OHSMS coordinator / Contact
Person
Telephone/Fax -
Audit Scope MANUFACTURING AND EXPORTER OF KNITTED GARMENTS
EMS Complexity/ Risk: Low

OHSMS Complexity/ Risk:
IAF Code and Audit standard 4, ISO 14001:2015
No. of Skilled workers 07
No. of unskilled workers 01
No. of contract workers -
No. of part time workers -
Shift details 1
Level of Integration in case of EMS 100%
Average no. of visitors present on site at -
different shifts
Audit Team Audit Team Leader: Audit Duration: 01
Deependra Aggarwal Man day(s) :
Auditor/TE:
Date of Audit 09-11-2023
Audit Criteria Organization’s guidelines and applicable legal & other requirements
related to Applicable Standard.
Purpose of Audit 1. To assess the conformity of the applicable standard, with reference
and applicable legal & other requirements.
2. To identify opportunities of improvement.
Page 1 of 17
Doc. No. Rev. No. Issue Date
MPL-F-9 00 25/09/2022
QRO Certification LLP., India
3 To submit audit report along with decision regarding client’s

certification status.
This report is based on random samples and therefore not every aspect of the organization’s activities has
necessarily been assessed. Hence where no non-conformities are reported it does not follow that none exist.
Legal, Statutory & Applicability of Air Pollution Act, Enviornment Pollution Act, Water Pollution Act
Regulatory Requirements and the organization is a small organization also working on contract basis-legal
requirements are fulfilled by the company employees.
Summary of Audit & Observations
Stage-1 audit Observations and status found after during stage-2 audit
NIL
Non Conformities Raised during stage-2 audit

….. Minor Non-conformance identified in the Stage 2 audit, details of Non Conformance in CAR
from (Note: the detailed NC is to be submitted and accepted by the client. Please respond by
submitting RCA, corrective action plan, and where specified by the auditor, the Corrective action
evidence. Failure to submit appropriate CA evidence within 60 days, may lead to cancellation of
audit & certification contract.
Opening meeting and audit proceedings

Opening meeting conducted as per procedure
Comments on Internal audit:
The organization conducts internal audit in 6 months as per documented procedure 5.4.5. The non-
conformities are noted in NC forms. Records show that last internal audit was conducted on 13-09-
2023,
Comments on MRM:
Once in 6 months (as defined in QM section/ Procedure no. 5.6.4)
18-09-2023
Is there any deviation from the audit plan?
No
Is there any significant issue that impacts the audit program?
No
Is there any Significant change, that took place since last audit, and affects?
NIL
Type of audit (single, combined, joint or integrated)
Single
Is the certification scope appropriate as per the organizational activities?
Yes
Closing meeting:
Sl. Corrective actions requested Category Clause Mode of Agreed time
No. reference closure frame
Page 2 of 17
MPL-F-9 00 25/09/2022
Clause Stage II / SA / RA / Other - Audit Notes

Clause Description
No. (Evidences, Observation & Findings)
External issues -
- Identified in Annex A & B
Internal issues -
- Identified in Annex A & B
Issues Verified at site:

4.1. Context of the organization
New competitors, contractors, suppliers, partners etc.,
Neighbours of the organization and the general public,
Key drivers and trends of relevance to the industry or
sector in which the organization operates
Satisfactory Unsatisfactory
Routine review of system performance is done, discussion with merchandiser/
marketing team, review of customer orders/ satisfaction/complaints, growth of
business etc.
Defined in Clause 4.2.1 of QM
Some Applicable Legal Requirements:

Understanding the needs and
expectations of interested parties /
4.2.
Stakeholders under ABMS The Employees State Insurance Act,
(Including Workers for OHSMS)
Minimum Wages Act,
Air (Prevention and Control of Pollution) Act,
Defined in Section 2.5 of QM

Determining the scope in which MS Please fill Details in Annexure.
4.3.
is implemented
Scope: MANUFACTURING AND EXPORTER OF KNITTED GARMENTS
Process Flow Charts are made and available.
Evidenced QM Section 4.4

Management system and its
4.4. SOPs for different processes were there.
processes
Following is the process in brief
Page 3 of 17
MPL-F-9 00 25/09/2022
-Design
-Pattern Design
-Sample Making
-Production Pattern
-Grading
-Marker Making
-Spreading
-Cutting
-Sorting
-Sewing
-Inspection
-Pressing
-Final Inspection
-Packing
-Despatch
4.5. Bribery risk assessment (ABMS) (NA)
Name of the Person having overall responsibility and accountability for achieving
and maintaining conformity of the EMS : MR. R. SIVA KUMAR, Director
Whether list of process owner maintained/defined : YES
The process to make designs is under control of Mr. Sunil Joshi. Evidenced
Relevant Document Number: BE/PO/01
b. Environmental policy & Quality Objectives have been established - found

Leadership and commitment documented in the EMS manual.
(Worker Participation for OHSMS)
5.1. c. The EMS processes and organization’s business processes found interlinked,
Governing body (ABMS)
Top management (ABMS) integrated and listed in QM (Evidenced QM Section 4.4). The EMS documents
found available with different process owners.
d. The organization has established its documented system on the basis of process
identification, associated risks and opportunities. Evidenced QM Section 4.4
e. Required infrastructural, financial, material, technical and personnel resources
have been provided for effective operation and control of the EMS and business
processes.
Page 4 of 17
MPL-F-9 00 25/09/2022
f. Satisfactory Unsatisfactory
- based on interview of
1. MR.R. SENTHI LKUMAR - HR MANAGER
2. GOPINATH. S - TAILOR
3. RAMESH. A - CUTTER
g. The Director demonstrated efforts he had made towards achieving objectives of

the EMS.
h. The Director has recruited, and assigned responsibilities to different personnel

and promotes improvement in performance.
Verified: List of key process owners and their responsibilities: BE/PO/01
i. The Director monitors, supports and enables process leaders to exercise their
leadership in the assigned functional areas.
The top management determines applicable contractual, statutory and regulatory

requirements. This process is directly looked by the Director.
Orders are reviewed time to time to identify associated risks and opportunities, in
order to enhance customer satisfaction.
Record of Customer satisfaction maintained, Customer Satisfaction level of

95.9% achieved.
The Director has established and approved the Environmental policy. The policy
includes all the commitments prescribed in the ISO standard. To ensure continues
communication the Environmental policy has been prominently displayed.
5.2. Policy
based on interview of
1. MR.R. SENTHI LKUMAR

Designation: HR MANAGER
2. RAMESH. A
Designation: CUTTER
Organization chart available with Responsibilities and authorities of key personnel

found defined in
Roles, Responsibilities and Evidenced through physical verification
authorities
5.3. Anti-bribery compliance function 1. MR. R. SIVA KUMAR - Director
(ABMS)
Delegated decision-making (ABMS) 2. MR.R. SENTHI LKUMAR - HR MANAGER
NA
Consultation and participation of

5.4.
Workers (OHSMS)
Page 5 of 17
MPL-F-9 00 25/09/2022
The organization has established a Risk & Opportunity management plan wherein
key processes and associated risks, contingency plans and opportunities have
been documented.
Every action and plan is taken by director or manager to reduce risk and get the
benefit of opportunity.
Verified: BE/ROP/01
Actions to address risk and
opportunities Record of action taken to contain risk or avail opportunity and its evaluation verified
Environmental aspects (EMS) BE/ROP/R/01
6.1. Hazards identification and its
assessment, Assessment of OH&S
opportunities, Legal and other Identified compliance authorities are factory inspector, pollution control
Requirements (OHSMS) board authorities, etc.,
Compliance register is kept in the operational area wherein the operation

in-charge communicated the requirement for the entry of information in
the register during the compliance authorities visit and its entry. Including
the show case notice.
Objectives Monitoring done by MR. R. SIVA KUMAR

Reviewed Quality Objectives and improvement targets in
1. To improve on time delivery to 99%
2. Atleast 5 Trainings in Current Year

Objectives (Energy targets for EnMS)
6.2. Action plan to achieve these targets evidenced.
and planning to achieve them
Environmental objectives are in line with EMS policy.
Verified the environmental objective during the audit period and found
effective. Sample: Environmental compliance show cause notice from the
legal authorities, target is zero.
The changes are documented and obsolete documents are boldly marked as
obsolete.
QMS/FSMS : Planning of changes
6.3. Provision Made Clause No.3.2
Energy review (EnMS)
Energy Performance Indicators

6.4.
(EnMS)
NA
6.5. Energy Baseline (EnMS)

NA
Planning for collection of energy data
6.6.
(EnMS)
NA
Determination of requirement is done by concerned process owners or by the
Director.
Existing resources, constraints or underutilization is reviewed and appropriate

action is taken. Purchase requirement is generated and decision for resource
7.1. Resources
fulfilment is taken by the Director and the concerned process owner.
Resource required from external sources is determined by the Director and the
concerned process owner.
Page 6 of 17
MPL-F-9 00 25/09/2022
HR need is determined by the Director and is maintained to ensure effective

operation of processes.
Infrastructure found suitable. Machineries/Equipments like SEWING MACHINE,

IRONING MACHINE, CUTTING MACHINE found.
During onsite audit, infrastructure found in proper operating condition.
Work Environment found satisfactory. Firefighting equipments, first aid box,

drinking water facility, DG set, Heat ventilation and toilet facility found adequate.
The Director showed me knowledge and literature collected from various sources
like internet books etc. regarding Services/Services and its processes.
This knowledge is also transferred in the organisation through manuals, trainings

etc.
Changes in the knowledge are gathered and transmitted in the same manner.
Verified: Knowledge related to products
Knowledge related to processes
Measuring & monitoring DRYER PULL TEST

Resources/equipment
Identification no. of EIT/08 EIT/08

Resource/equipment
Date of last calibration 12-08-2023 24-09-2023
Calibration valid upto 12-08-2024 24-09-2024

Calibration status on equip
Evidenced Not Evidenced Evidenced Not Evidenced
Traceability of master equipment
used for calibration Evidenced Not Evidenced Evidenced Not Evidenced
Competence Refer to the table below:

7.2.
Employment process (ABMS)
Employee name & Competency Criteria Competency record
Position
RAMESH. A 12th + 5 years similar experience. 12th + 7 years similar

experience.
Designation: CUTTER
GOPINATH. S 10th + 3 years similar experience. 10th + 6 years similar

experience.
Designation: TAILOR
Training given to: Warehouse All Employees
Page 7 of 17
MPL-F-9 00 25/09/2022
Subject of Training: Inventory Accuracy Training on ISO

Documentation
Date of training – 13-08-2023 08-10-2023
Evaluation of training’s Evidenced Not Evidenced Evidenced Not

effectiveness Evidenced
Evidenced through physical verification

1. MR. R. SIVA KUMAR - Director
2. MR.R. SENTHI LKUMAR - HR MANAGER
7.3. Awareness and training
Quality Objectives Verified:
1. To improve on time delivery to 99%
2. Atleast 5 Trainings in Current Year
Evidenced through physical verification
1. MR. R. SIVA KUMAR - Director
Communication
7.4.
(Internal & External) 2. MR.R. SENTHI LKUMAR - HR MANAGER
Satisfactory in 4 tiers i.e. QM, procedures/ Quality Plan, W.I. & Records
1. EMS manual
Doc. No. BE/QM/01
Rev. No. 00 Date 01-12-2022
7.5. Documented information
2. EMS Procedures
Doc. No. BE/QP/01
Rev. No. 00 Date 01-12-2022
Document control process No change available and implemented
Operational planning and control Defined in BE/QP/02 of QM, Quality Plan. Planning is done based on
Management of Change customer requirements (including applicable statutory & regulatory
Procurement (OHSMS) requirements, if any), mode of delivery, safety precaution (if any) and any
What are the identified situations
other specific Services requirement. Each process has its own criteria.
requiring documented information to
have confidence that the processes List the aspect and impact identified and associated risks and opportunity
will be carried out as planned (and to for the process: Risks are Fire and Emergency exit – Personal injury.
ensure compliance with policy and
Opportunities: Legal requirements complied.
attainment of objectives and
8.1.
targets?)
During the audit were the operations
and activities witnessed planned in
such a way as to ensure they are
carried out under specified
conditions?
how has the company adapted work
to the workers needs
What were the activities witnessed?
Page 8 of 17
MPL-F-9 00 25/09/2022
Have documented procedures been

established for goods and services
used by the organisation that are
related to the significant
Environmental Aspects, consistent
with the lifecycle perspective
Which procedures have been
communicated to relevant suppliers
and subcontractors?
how has transportation, end of life
treatment and disposal been
considered for the organisations
Services/services
What has been communicated to
relevant suppliers and contractors
How does the company coordinate
with other employers at multi-
employer workplaces
-Services details are available for distribution to the potential/actual customers.
Doc. No. BE/CPS/01
-Customer enquiry is recorded with the marketing and follow up is monitored.
BE/CO/01
-Customer order is reviewed by the Director
Customer Feedback is received from 9 nos. of customers for the period
Jul 23 - Oct 23
Contingency plan to meet customer requirement is prepared by the Service head
Requirements for Services and and reviewed and approved by the Director as and when required.
services (QMS) Customer order is reviewed before acceptance.
Emergency preparedness and Sign of review and acceptance verified.
8.2. response (EMS & OHSMS)
PRPs (FSMS)
Customer checked :-
Design (EnMS)
Due Deligence (ABMS) Customer Name : FASHION LINQ BV
Order no & Date: Order No. BE/EXP-126/23-24, 05/08/2023
product/Service ordered : Boys Sweatshirt
Quantity ordered : 4200 pcs
Review of Requirements by : Marketing Head
Product Delivered on : 29/08/2023
Quantity Delivered : 4200 pcs
Design and development planning This clause is not applicable as the Services is made as per customer
(QMS) requirements.
8.3. Traceability Systems (FSMS)
Procurement (EnMS)
Financial Control (ABMS)
Purchasing Process found established, items and services to be
purchased are listed and their suppliers details found documented. No part
Control of externally provided of the production process is outsourced.
process Services and services
(QMS) Purchasing Process found established, items and services to be
8.4.
Emergency preparedness and purchased are listed and their suppliers details found documented
response (FSMS)
in list of approved suppliers. BE/Ven/R-1
Non-Financial Control (ABMS)
No part of the Service process is outsourced.
Page 9 of 17
MPL-F-9 00 25/09/2022
Suppliers are selected by the Director after review of their

capabilities and reputation.
Verified Supplier’s registration form :
Their performance is monitored continuously.
Suppliers’ performance is re-evaluated annually and accordingly the

suppliers list is up dated. Evaluation is done against criteria like
Timely delivery/ quality / rate
Purchased products are inspected for conformity before

acceptance. Extent of control over purchased products has been
defined in the Quality plan. Purchase challan/ invoice is reviewed by
the QC and QC remarks is attached to it. Incoming inspection is
done as per incoming Quality plan. Purchased product quality is
inspected and approved by the Process owner who uses the
purchased products. Review remarks are put on the bill/ attached
to the bill of the service supplier.
See Note 1 below
Purchase orders are generated and communicated to the suppliers

by E-mail or courier. Product specification is communicated either
as per brand/ written specifications or by referring to the samples in
Purchase Orders. Material/service acceptance is also confirmed to
the supplier orally/noting on material receipt copy/email.
See Note 1 below
Page 10 of 17
MPL-F-9 00 25/09/2022
Note 1
P.O No & Date YL/23-24/1353, dt. 16/08/2023 STI-017811, dt. 22/09/2023
Supplier SRG APPARELS LIMITED SENBAGAM TEXTILES
Material ordered & COTTON YARN 120S 3/5000 PST COLOUR

specifications.
Material specifications in P.O Evidenced Not Evidenced Evidenced Not Evidenced
Acceptance criteria in P.O Evidenced Not Evidenced QC check Evidenced Not Evidenced QC
after receiving as per Quality Plan. check after receiving as per Quality Plan.
Review of P.O for adequacy By HOD Purchase By HOD Purchase
Material received on dt 28/08/2023 dt 01/10/2023
Quantity received 360 KGS 120
Inspection/test/verificatio Pass based on Pass based on

n results of the received Test Report dtd 28/08/2023 Test Report dtd 01/10/2023
material Or review of Supplier’s Test Certificate Or review of Supplier’s Test Certificate
Before acceptance Date of review 28/08/2023. Date of review 01/10/2023
Page 11 of 17
MPL-F-9 00 25/09/2022
Work is performed in controlled environment. Written Work

instructions and process instructions found displayed in different
process areas.
Verified WI/ process instructions : BE/PI-1
Use of DRYER and PULL TEST found during audit
Verified the production/services process
-Design
-Measuring
-Cutting
-sewing
-Finishing
-Interlock
-Pressing
-Folding
Service and service provision (QMS) -packing

Hazard Control (FSMS)
8.5. Implementation of anti-bribery -dispatched
controls by controlled organizations
and by business associates (ABMS) verified Services specification/ acceptance criteria
Boys Sweatshirt - specification sheet
Acceptance criteria found defined for transferring product from one

stage to another process stage. Stage wise inspection is done by
the Prod/ QC staff by putting remarks in the Production register.
Non conforming products are recorded in non conforming products

register/Rework register, these materials are transferred to next
stage when conformity is established.
Responsible workers for each operation found specified.
Machines in the factory are identified and properly mentioned in the

process sheets as per the flow of production process.
Page 12 of 17
MPL-F-9 00 25/09/2022
Validated process parameters found documented identifying

R/materials, consumables, their specifications, process method ,
process operator/ Operators specifications. Validated method found
approved by the Director.
Post delivery activity is limited to repair of products and if not

possible, replacement of non conforming products.
Non conforming services are recorded in non conforming Services

register / Rework register, these materials are transferred to next
stage when conformity is established.
The factory has multiple set of machines for each operation and
therefore individual identity of these machines is specified in
process sheets.
Responsible workers for each operation found specified.
Validated process parameters found documented identifying

R/materials, consumables, their specifications, process method,
process operator/ Operator’s specifications. Validated method
found approved by the Director.
Post delivery activity is limited to replacement of non conforming

Services.
Identification and traceability of Services is ensured as is verified as

per note 2 below.
Note 2
Customer FASHION LINQ BV OKAIDI SAS
Order no & Date Order No. BE/EXP-126/23-24, Order No. BE/EXP-135/23-

05/08/2023 24, 20/09/2023
product/Service ordered Boys Sweatshirt 95% COTTON 5%

ELASTHANE KNITTED
BABIES T-SHIRT
Quantity ordered 4200 pcs 8360 pcs
Review of requirements Marketing Head Marketing Head
product/service delivered on 29/08/2023 13/10/2023
Quantity delivered 4200 pcs 8360 pcs
Page 13 of 17
MPL-F-9 00 25/09/2022
Identification & traceability of the Batch No. JCD3889 Batch No. JCD3986
delivered product/service (throughout
Services realization) & its record.
Customer Property is received in the form of product specifications/ samples/ design specifications.
Organization takes care to identify and preserve these in readily identifiable and accessible manner.
Record of customer property found properly maintained.
Preservation of WIP and finished goods found appropriate. Each lot found duly marked and identified.
Record of the same found with supervisor.
Storage area found safe. Products are protected against enviornmental risks, fire control activities and
Rat traps are used to protect goods/packaging.
verified schedule of preservation activities.
Post delivery activity is limited to repair of products and if not possible, replacement of non conforming
products.
Customer feedback is received and reviewed periodically.
Verified record of customer feedbacks.
From 9 nos. of customers
For the period Jul 23 - Oct 23
Customer Satisfaction Level : 95.9%
No change has been made in the work process since implementation of the EMS. The Director said that in future if any
change is made, the same will be documented and review of impact of change shall be documented at the earliest . Provision
available but change not done as yet.
Release of Services and services Finished goods are released to the customer only on the basis of
(QMS) documented evidence of conformity. Only authorized person orders
Updating the information specifying release/ dispatch of the product/ consignment on the basis of QC
8.6.
the PRP’s and Hazard control plan
report of conformity and dispatch challan.s
(FSMS)
Anti-bribery commitments (ABMS)
See Note 2 above for orders verified.
Control of nonconforming outputs

(QMS) Non conforming products identified at pre dispatch stage are recorded in
Control of monitoring and measuring rework register, these are re inspected after rework and ok material is
8.7.
(FSMS) dispatched and rejected material is scrapped/ recycled. Record of material
Gifts, hospitality, donations and scrapped / issued for recycling.
similar benefits (ABMS)
Rework register is kept which describes the non-conformity, actions
Verification related to PRP’s and the taken and concessions obtained and approved by the appropriate
hazard Control plan (FSMS) authority.
8.8.
Managing inadequacy of anti-bribery
controls (ABMS)
Record Verified : BE/Rej/01
Page 14 of 17
MPL-F-9 00 25/09/2022
NA
Control of Services and process
8.9. nonconformities (FSMS)
Raising concerns (ABMS)
NA
Investigating and dealing with bribery

8.10.
(ABMS)
Monitoring, measurement, analysis and improvement plan found

described in the EMS manual.
Monitoring, measurement, analysis
9.1.
and evaluation
See Note 3
Note 3
Measuring & monitoring equipment DRYER PULL TEST
Identification no. of equipment EIT/08 EIT/08
Date of last calibration 12-08-2023 24-09-2023
Calibration valid upto 12-08-2024 24-09-2024
Calibration status on equip. Evidenced Not Evidenced Evidenced Not Evidenced
Traceability of master equipment Evidenced Not Evidenced Evidenced Not Evidenced

used for calibration
Calibration done by: External External
Calibration Procedure for In- house Procedure No. NA Procedure No. NA

Procedure
As per the EMS manual analysis of data is analyzed Periodically.
As on 15-09-2023 As on 16-03-2023
Customer satisfaction: 95.9% 93%
Services/service conformance: 95.3% 94.5%
On time execution: 90.4% 89.4%
Process losses 0.9% 1.7%
External Service Providers 97.9% 97.2%

Performance
Effectiveness of Risks and Satisfactory Unsatisfactory Satisfactory Unsatisfactory

Opportunities
Trend of Processes Satisfactory Unsatisfactory Satisfactory Unsatisfactory
Page 15 of 17
MPL-F-9 00 25/09/2022
The organization conducts internal audit in 6 months as per documented

procedure 5.4.5. The non-conformities are noted in NC forms.
Records show that last internal audit was conducted on 13-09-2023,

corrective action taken to close non conformities verified.
9.2. Internal audit
Separate folder for Record of internal audits evidenced.
See Note 5 below
Note 5
Planning of internal audits Once in 6 months as per procedure no 5.4.5
Date of last audit 13-09-2023
No. of NCs 4
Status/result of NCs Closed Not Closed
Record No. R/IA/02
Audit Conducted by External Qualified Auditor
EMS Review is done once in 6 months.
Agenda found as in the standard. Name of the participants and their

signature was evidenced.
Management review
9.3. Top management review - (ABMS) Review Input information found as per agenda prescribed in the ISO
Governing body review (ABMS) standard. Review output checked and found it adequate and as per
prescribed agenda.
See Note 6 below
Note 6
Planning of Management Review Once in 6 months (as defined in QM section/ Procedure

no. 5.6.4)
Date of Last MRM 18-09-2023
Status of MRM Management Review was:
Review by anti-bribery compliance NA

9.4.
function (ABMS)
Continual improvement in the organization and its EMS is ensured by -
- Made objectives at relevant functions. And are monitored

periodically.
10 Improvement - Taking correction and corrective actions against identified non
conformities, complaints, audit non conformities
- Establishing time bound and measurable improvement targets
- Taking action regarding recommendations and suggestions
Page 16 of 17
MPL-F-9 00 25/09/2022
Identifying potential non conformities and by taking appropriate preventive

action
Non conformity is recorded by relevant function. Complaint is
recorded by marketing function.
Further both are evaluated for root cause and appropriate action to
avoid
recurrence. Related record is maintained by marketing/ QA and any

other concerned function
Checked and Evidenced through Record No. : BE/NCP/R-2
Continual improvement in organization and its EMS was evidenced

through
- service trends,
- No. of customer complaints
- Record of non-conformities and rework record
- training records
Conformity evidenced.
As per MD 22:2019 Clause A.2.5
Statement On The Conformity:-
Summary Of The Evidence:-
Summary of the Audit Team
A. Stage of audit:
Initial Certification
Follow Up Audit
Surveillance Cum Transfer
Modification
Renewal
Upgrade From
Other
B. Recommendation:
Issuance of Certificate
Refusal of the Certificate
Follow Up audit
modification of the current certificate (registration no. and expiration date
remain unchanged)
other : Recommended with condition
AUDIT RESULT
Date : 09-11-2023
Report Submitted Acceptance from
Name of Auditor : Deependra Aggarwal Name: MR. R. SIVA KUMAR
Designation: Director
Page 17 of 17
MPL-F-9 00 25/09/2022

Inbound 8567474583865137548

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Inbound 8567474583865137548

Uploaded by

Copyright:

Available Formats

QRO Certification LLP.

AUDIT NOTES – REPORT NO. 2018

Name of the Organization BOSE EXPORTS

Site Address (If any) -

EMS Complexity/ Risk: Low

3 To submit audit report along with decision regarding client’s

Non Conformities Raised during stage-2 audit

Opening meeting and audit proceedings

Clause Stage II / SA / RA / Other - Audit Notes

- Identified in Annex A & B

- Identified in Annex A & B

Issues Verified at site:

Some Applicable Legal Requirements:

Air (Prevention and Control of Pollution) Act,

Defined in Section 2.5 of QM

Evidenced QM Section 4.4

Following is the process in brief

4.5. Bribery risk assessment (ABMS) (NA)

Whether list of process owner maintained/defined : YES

Relevant Document Number: BE/PO/01

b. Environmental policy & Quality Objectives have been established - found

1. MR.R. SENTHI LKUMAR - HR MANAGER

g. The Director demonstrated efforts he had made towards achieving objectives of

h. The Director has recruited, and assigned responsibilities to different personnel

Verified: List of key process owners and their responsibilities: BE/PO/01

The top management determines applicable contractual, statutory and regulatory

Record of Customer satisfaction maintained, Customer Satisfaction level of

1. MR.R. SENTHI LKUMAR

Organization chart available with Responsibilities and authorities of key personnel

Consultation and participation of

Compliance register is kept in the operational area wherein the operation

Objectives Monitoring done by MR. R. SIVA KUMAR

1. To improve on time delivery to 99%

2. Atleast 5 Trainings in Current Year

Energy Performance Indicators

6.5. Energy Baseline (EnMS)

Existing resources, constraints or underutilization is reviewed and appropriate

HR need is determined by the Director and is maintained to ensure effective

Infrastructure found suitable. Machineries/Equipments like SEWING MACHINE,

During onsite audit, infrastructure found in proper operating condition.

Work Environment found satisfactory. Firefighting equipments, first aid box,

This knowledge is also transferred in the organisation through manuals, trainings

Verified: Knowledge related to products

Knowledge related to processes

Measuring & monitoring DRYER PULL TEST

Identification no. of EIT/08 EIT/08

Date of last calibration 12-08-2023 24-09-2023

Calibration valid upto 12-08-2024 24-09-2024

Competence Refer to the table below:

RAMESH. A 12th + 5 years similar experience. 12th + 7 years similar

GOPINATH. S 10th + 3 years similar experience. 10th + 6 years similar

Training given to: Warehouse All Employees

Subject of Training: Inventory Accuracy Training on ISO

Date of training – 13-08-2023 08-10-2023

Evaluation of training’s Evidenced Not Evidenced Evidenced Not

Evidenced through physical verification

Have documented procedures been

Suppliers are selected by the Director after review of their

Verified Supplier’s registration form :

Their performance is monitored continuously.

Suppliers’ performance is re-evaluated annually and accordingly the

Purchased products are inspected for conformity before

See Note 1 below

Purchase orders are generated and communicated to the suppliers